Discover
Podcasts From The Printerverse
Podcasts From The Printerverse
Author: Print Media Centr
Subscribed: 46Played: 2,472Subscribe
Share
© Print Media Centr, Inc.
Description
Welcome to Podcasts From The Printerverse, the ultimate destination for podcasts about printing, print production, print marketing, and print design where we examine all the elements that foster stellar printed materials, customer communications, and customer relationships that create opportunities for print business success. LISTEN LONG AND PROSPER! | #PMCpodcasts #Printerverse
759 Episodes
Reverse
Tobias Degsell, founder of Combiner, and former Curator of the Nobel Museum, joins Deborah Corn to discuss why obsession, not passion, drives excellence, rethinking systems that support human collaboration, and why trust, diversity of thought, and long-term thinking are essential to building better organizations and a better future. Tobias also shares what he would put into a time capsule. Mentioned in This Episode: Tobias Degsell on LinkedIn: https://www.linkedin.com/in/tobias-degsell/ Tobias Degsell on Instagram: https://www.instagram.com/tobiasdegsell/ Combiner: https://combiner.se/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 PrintFM Radio: https://printfmradio.com Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
In this episode of UKvUSA, Deborah Corn and Matthew Parker discuss how AI can help print sellers simplify sales tasks, create stronger outreach, and stay competitive, as Matthew explains why AI is becoming a core business skill and how his new Print Seller's Guide to AI supports real-world prospecting, messaging, and sales planning. Why AI now matters as a core skill in print sales and daily workflows. Using AI to draft sales plans, outreach ideas, and early-stage content. How to train ChatGPT to become a useful assistant without giving away your IP. Ways to keep AI-generated messages human and non-generic. Deborah's examples of how AI prompts spark new concepts for pitches and events. An outline of Matthew's Print Seller's Guide to AI and how printers can apply it. Mentioned in This Episode: Matthew Parker: https://www.linkedin.com/in/profitableprintrelationships/ Profitable Print Relationships: https://profitableprintrelationships.com Get the Print Sellers Guide to AI: https://www.profitableprintrelationships.com/pages/the-print-sellers-guide-to-ai Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 PrintFM Radio: https://printfmradio.com Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Shawn Borga, Founder at Your Biz Coach, joins Deborah Corn to discuss what the "70-hour prison" is, and why working more often leads to earning less, his move from building and selling print businesses to a full-time business coach, and how investing one hour a week can get you to operational freedom. Mentioned in This Episode: Shawn Borga: https://www.linkedin.com/in/shawn-borga-7122858/ Your Biz Coach: https://yourbizcoach.biz/hom Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 PrintFM Radio: https://printfmradio.com Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Jamie McLennan, Will Crabtree, and Deborah Corn discuss how AI-driven holiday shopping is reshaping buyer behavior, and how printers can reposition print to add value throughout an AI-first customer journey. They also explore retail trends, shopping in-store versus online, and the critical role print plays in building trust, loyalty, and meaningful customer experiences. Mentioned in This Episode: AP News – AI-assisted shopping is the talk of the holiday shopping season: https://apnews.com/article/artificial-intelligence-holiday-shopping-chatgpt-0722dce44b4a479ec4ce476bbd15dfa9 Reuters – AI helps drive record $11.8 billion in Black Friday online spending: https://www.reuters.com/business/retail-consumer/us-consumers-spent-118-billion-black-friday-says-adobe-analytics-2025-11-29/ LinkedIn News – AI likely to drive record Cyber Monday sales: https://www.linkedin.com/news/story/ai-likely-to-drive-record-cyber-monday-sales-6781852/ Girls Who Print Conference Replays: https://www.youtube.com/@GirlsWhoPrintGlobal PrintFM: https://printfmradio.com/ Jamie McLennan: https://www.linkedin.com/in/jamieprints Innvoke: https://innvoke.com/ Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ Printing In a Box: https://printinginabox.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
In this episode of UKvUSA, Deborah Corn and Matthew Parker discuss how printers can sell themselves more effectively, the small behaviors and hooks that make you memorable to buyers, and why consistent, relatable marketing and clear calls to action build stronger, more profitable print relationships. Mentioned in This Episode: Five Steps to Creating a Social Media Profile that Generates Business: https://www.profitableprintrelationships.com/pages/five-steps-to-creating-a-social-media-profile-that-generates-business Matthew Parker: https://www.linkedin.com/in/profitableprintrelationships/ Profitable Print Relationships: https://profitableprintrelationships.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org PrintFM Radio: https://printfmradio.com Project Peacock: https://ProjectPeacock.TV
Jamie McLennan, Will Crabtree, and Deborah Corn discuss their trip to PRINTING United, where they captured live conversations and interviews from the show floor for PrintFM. They share highlights from the event, including standout technologies like Dimense textured printing and swissQ's color-shifting chameleon effect. They also reflect on booth design, attendee experience, and how events like this help printers explore new products, connect with peers, and expand their services. Mentioned in This Episode: PRINTING United Expo: https://www.printingunited.com/ PRINTING United Alliance: https://www.printing.org/ PrintFM Radio: https://printfmradio.com/ Sawgrass: https://www.sawgrassink.com/ Trotec Laser: https://www.troteclaser.com/ Epilog Laser: https://www.epiloglaser.com/ Photo Tex Group: https://www.phototexgroup.com/ Xante: https://www.xante.com/ Dimense: https://www.dimense.com/ SwissQprint: https://www.swissqprint.com/us/en/ Forever Transfer Applications Technology: https://www.forever-ots.com/ Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/ Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ Gorilla Consultants: https://gorillagurus.com Printing In A Box: https://printinginabox.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
David Drucker, Noel Tocci, and Deborah Corn discuss how to make printing more attractive to the younger generation, why the printing industry is being overlooked, and what we can do to prepare the next generation of printers. Mentioned in This Episode: David's LinkedIn Post: https://www.linkedin.com/posts/david-drucker-b1b5946_makingitwithprint-craftsmen-craftspeople-activity-7389782839916994561-34rq/ David Drucker on LinkedIn: https://www.linkedin.com/in/david-drucker-b1b5946/ highresolution printing and packaging: https://high-res.com Noel Tocci on LinkedIn: https://www.linkedin.com/in/noeltocci/ Tocci Made: https://toccimade.com/ Deborah Corn on LinkedIn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 PrintFM: https://printfmradio.com Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Craig Bower, Creative Director and owner of Design That Rocks, joins Deborah Corn to discuss how his decades in packaging, pre-press, and in-house design have shaped his creative process, his philosophy on collaboration between printers and designers, the evolution of his Rub That Rocks spice brand, the International Print Day poster, and his mission to keep print rocking. Mentioned in This Episode: Craig Bower: https://www.linkedin.com/in/craigabower/ Design That Rocks: https://designthatrocks.com Pep's Pizza Company: https://pepspizzaco.com/ Rub That Rocks: https://rubthatrocks.com/ International Print Day 2025: https://internationalprintday.org/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 PrintFM: https://printfmradio.com Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Betsy Davis, CMO and EVP National Director of Sales at Sandy Alexander, joins Deborah Corn to discuss how her team connects technology, data, and creativity to deliver meaningful, personalized campaigns. From client collaborations to Sandy's Color Bar podcast and Glimpse innovation series, Betsy shares how the company continues to evolve and how XMPie helps to power their future. Mentioned in This Episode: Betsy Davis on LinkedIn: https://www.linkedin.com/in/davisbetsy/ Sandy Alexander: https://sandyalexander.com/ Personalized Direct Mail piece for Glimpse: https://youtu.be/_eQnz1yKq-w?si=HA3ogz_1p7r3H1MF Glimpse Event: https://youtu.be/tX8PnNu7xXc?si=-CxygmZiJDC7xvTZ Color Bar Podcast: https://youtube.com/playlist?list=PLz5P8pFxXaVhB-hkvO8OyRLlH1RN_j5NZ&si=41OuKeZcYywClTJs David Baldaro on LinkedIn: https://www.linkedin.com/in/davidbaldaro/ XMPie: https://www.xmpie.com/ Future of Personalization Demo: https://url.xmpie.com/2d4 XMPie Events: https://www.xmpie.com/about-xmpie/events XMPie Resource Library: https://www.xmpie.com/resource-library XMPie VDP Software Page: https://www.xmpie.com/VDPSoftware XMPie Newsletter Subscription: https://www.xmpie.com/newsletter-subscribe XMPIE Excellence Award Winners: https://www.xmpie.com/announcing-the-winners-of-the-xmpie-excellence-awards/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Emilee Christianson, CEO, and Shayne Terry, COO, at Trekk, join Deborah Corn to discuss leading a second-generation creative and technology agency into the future, balancing human-first creativity with AI innovation, building meaningful client relationships through authenticity and curiosity, and cultivating a thriving culture that grows great ideas and even greater people. Mentioned in This Episode: Emilee Christianson: https://linkedin.com/in/emileechristianson/ Shayne Terry: https://linkedin.com/in/shayneterry/ Trekk: https://trekk.com/ Sidetrekked Podcast: https://trekk.com/sidetrekked Trekk Press Release: https://discover.trekk.com/for-immediate-release-trekk-announces-ownership-change Recent Work by Trekk: https://trekk.com/work?service=all&industry=Print Deborah Corn: https://linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com PrintFM: https://printfmradio.com/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
In this episode of UKvUSA, Deborah Corn and Matthew Parker discuss the different types of print sellers, who's going to thrive and who's going to struggle, and how the fate of a print business may differ on both sides of the pond. Mentioned in This Episode: Podcast About Print Management Services: https://podcastsfromtheprinterverse.com/ukvusa-print-management-services-hope-or-hype/ William Crabtree: https://www.linkedin.com/in/will-crabtree-b130a346/ TampaPrinter: https://link.tampaprinter.com/mobile-landing-page/ Noel Tocci: https://www.linkedin.com/in/noeltocci/ David Drucker: https://www.linkedin.com/in/david-drucker-b1b5946/ Innvoke Print Marketing: https://innvoke.com/ Matthew Parker: https://www.linkedin.com/in/profitableprintrelationships/ Profitable Print Relationships: https://profitableprintrelationships.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print FM Radio: https://printfmradio.com/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Jamie McLennan, Will Crabtree, and Deborah Corn discuss Will's printing and software development journey and the relaunch of Printing In A Box. They explore how the platform streamlines web-to-print, e-commerce, and workflow management, making it easier for shops to grow without costly customizations. Mentioned in This Episode: Printing In A Box: https://printinginabox.com/ Printing In A Box HUB License = HUBLicense.com A full e-commerce store with the option to launch their own stores under them. (All new licenses are copied from the catalog seen on this site) https://admin.hublicense.com (administrative backend for managing customers, orders, and the website) username: support+hubdemo@myprint.site password: ACSdemo1234 Demo site resets itself at midnight every night. Printing In A Box login: https://admin.hublicense.com/account/login.html Print FM Radio: https://printfmradio.com/ International Print Day: https://internationalprintday.org/ Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/ Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ Gorilla Consultants: https://gorillagurus.com Sticker Gorilla: https://store.stickergorilla.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
David Drucker, Noel Tocci, and Deborah Corn discuss how to create impact without excess, the importance of helping designers make the right decisions, innovative die-cutting and slipcase solutions, and why just because you can does not mean you should. Mentioned in This Episode: David Drucker on LinkedIn: https://www.linkedin.com/in/david-drucker-b1b5946/ High-resolution printing and packaging: https://high-res.com Noel Tocci on LinkedIn: https://www.linkedin.com/in/noeltocci/ Tocci Made: https://toccimade.com/ Deborah Corn on LinkedIn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 PrintFM Radio: https://printfmradio.com/ Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Steve Thobela, Africa Coordinator of the FESPA Foundation, and Frank Tueckmantel, a marketing consultant at FESPA, join Deborah Corn to discuss how the global nonprofit is using the power of print to create social impact while fostering community pride, inspiring students, building pathways to learning, and how partnerships with printers, FESPA exhibitors, and local communities are fueling sustainable change. Mentioned in This Episode: Steve Thobela on LinkedIn: https://www.linkedin.com/in/steve-thobela-mdlalose-345472377/ Frank Tueckmantel on LinkedIn: frank-tueckmantel-aa5609 FESPA Foundation: https://www.fespa.com/en/about/fespa-foundation/ FESPA Global Print Expo: https://www.fespaglobalprintexpo.com Mandela Day (67 Minutes Campaign): https://www.mandeladay.com The Mandela Rhodes Foundation: https://www.mandelarhodes.org Printing SA: https://printingsa.org Kingsley Holgate Foundation: https://kingsleyholgate.com/ Sign Wonder: https://signwonder.co.za Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Jamie McLennan, Will Crabtree, and Deborah Corn discuss inkjet printing with Pat McGrew, Owner and Managing Director at McGrewGroup. They cover when inkjet printing makes sense for print shops, cost and quality considerations, workflow and variable data benefits, advances in reliability, color management challenges, and matching technology to customer needs. Mentioned in This Episode: Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com The Print Report: https://podcastsfromtheprinterverse.com/series/the-print-report/ Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/ Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ Sticker Gorilla: https://store.stickergorilla.com/ Printing In A Box: https://printinginabox.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Jamie McLennan, Will Crabtree, and Deborah Corn discuss data-driven direct mail with Dave Krawczuk, Vice President of Print and Mail Strategy at Lob. Dave shares insights from Lob's State of Direct Mail reports, best practices for sourcing and managing data, USPS tools for tracking campaigns, and strategies to improve delivery, optimize printer partnerships, and keep mail effective in a results-driven market. Mentioned in This Episode: Dave Krawczuk: https://www.linkedin.com/in/davekrawczuk/ Lob: https://www.lob.com/ Lob State of Direct Mail and Consumer Insights: https://www.lob.com/state-of-direct-mail USPS Informed Delivery: https://www.usps.com/manage/informed-delivery.htm USPS Informed Visibility: https://www.uspsdelivers.com/track-your-direct-mail-with-informed-visibility/ Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/ Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ Sticker Gorilla: https://store.stickergorilla.com/ Printing In A Box: https://printinginabox.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Naimish Patel, Vice President of Sales, and Trent Foreman, Regional Manager at OnPrintShop, join Deborah Corn to discuss the basics of recurring revenue, how to assess and begin optimizing reordering processes, and how seamless customer convenience can be a differentiator for your print business and keep them coming back for more. Mentioned in This Episode: OnPrintShop: https://onprintshop.com/ Naimish Patel: https://www.linkedin.com/in/naimishptl/ Trent Foreman: https://www.linkedin.com/in/trent-foreman-3046bb/ PlanProphet: https://www.planprophet.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Amybeth Menendez, Assistant Manager of Print Workflow at Macmillan, joins Noel Tocci, and Deborah Corn to discuss bridging the gap between digital design and print production through prepress know-how, color mastery, substrate awareness, and workflow fixes, all while championing mentorship, hands-on learning, and collaboration between creatives and printers to turn great ideas into flawless results. Mentioned in This Episode: Amybeth Menendez: https://www.linkedin.com/in/amybeth-menendez-52847812/ Learn Adobe 123: https://www.learnadobe123.com/ Macmillan: https://us.macmillan.com/ Graphic Communications Scholarship Foundation: https://gcsfny.org/ Advertising and Production Club (APC) NYC: https://apc-nyc.org/ Adobe MAX: https://max.adobe.com/ The HOW Conference: https://www.thehowconf.com/ Idealliance: https://idealliance.org/ CreativePro: https://creativepro.com/ CreativePro InDesign Conference: https://creativepro.com/event/indesign-conference-2025/ Drew Kavanagh on YouTube: https://www.youtube.com/@DrewKav/ Print Design Academy: https://www.printdesignacademy.com/ Print Design Summit: https://www.printdesignacademy.com/summit Noel Tocci on LinkedIn: https://www.linkedin.com/in/noeltocci/ Tocci Made: https://toccimade.com/ David Drucker on LinkedIn: https://www.linkedin.com/in/david-drucker-b1b5946/ highresolution printing and packaging: https://high-res.com Deborah Corn on LinkedIn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
Will Crabtree and Deborah Corn share their experience of the International Sign Association's (ISA) SignExpo 2025, including the latest innovations in signage, print automation, and emerging design trends. Michał Sitkiewicz, Mike Shabluk, and Ashley Crabtree join the conversation to discuss innovative sticker technology, print opportunities in braille, cool things on the show floor, the future of digital signage, and more. Mentioned in This Episode: International Sign Association (ISA): https://signs.org/ Sign Expo: https://signexpo.org/ Michał Sitkiewicz: https://www.linkedin.com/in/michal-sitkiewicz/ Antigro Designer: https://antigrodesigner.com/ Mike Shabluk: https://www.linkedin.com/in/mike-shabluk-8027ab22/ Erie Custom Signs: https://eriecustomsigns.com/ Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ AutoPrint: https://autoprint-software.com/ Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV
In the first session of Building a Print Business That Will Last, an exclusive, 4-episode Podcast Conference, Henrik Müller-Hansen, CEO at Gelato, joins Deborah Corn to discuss the rise of print-on-demand, the merging of B2B and B2C markets, and how platforms like GelatoConnect are enabling print businesses to meet evolving customer demands, scale globally, and remain competitive in an increasingly digital and automated landscape. Mentioned in This Episode: Henrik Müller-Hansen: https://www.linkedin.com/in/henrikmullerhansen/ Gelato: https://www.gelato.com/ GelatoConnect: https://www.gelato.com/connect GelatoConnect Success Stories: https://www.gelato.com/connect/customer-stories Transform Your Business with GelatoConnect: https://www.gelato.com/connect/why What's New in GelatoConnect: https://www.gelato.com/connect/product-news Free Webinars: https://www.gelato.com/connect/webinars GelatoConnect Product Demo: https://www.gelato.com/connect/product-demo-home GelatoCreators Community: https://www.gelato.com/community Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Girls Who Print: https://girlswhoprint.org Project Peacock: https://ProjectPeacock.TV






good info
great tips
Leave us a comment!
Timely, insightful, informative. I am looking forward to implementing these ideas for my mail customers.