Practice Freedom Leading and Scaling Your Private Healthcare Practice

What happens when healthcare providers are thrown into the entrepreneurial deep end?On this episode of Practice Freedom, Autumn Piccolo and David Light from the American IV Association join Mark to unpack the intricate dance between clinical duties and business operations in the burgeoning field of IV hydration services. These industry experts reveal the secrets behind maintaining a competitive edge in a market filled with opportunities and challenges. With the COVID-19 pandemic igniting a surge of entrepreneurial spirit among healthcare professionals, particularly nurses, we explore the appeal and pitfalls of this rapidly evolving sector.Reflecting on the exhilarating journey of 2024, we examine how strategic growth and collaboration have transformed the landscape for IV hydration providers. Autumn and David tapped into new markets by shifting focus from B2C to B2B, bolstering their nationwide reach. Discover how the American IV Association has become pivotal in uniting and supporting these providers, offering guidance and advocacy crucial for navigating the future. From partnering with larger business entities to fostering a supportive community, we highlight the importance of adaptability and strategic planning to thrive in this dynamic industry.As healthcare entrepreneurship continues to evolve, so do the challenges those in the IV hydration space face. We delve into the nuances of differentiating services in a potentially oversaturated market, underscoring the role of licensed practitioners in maintaining high standards and ensuring patient safety. These conversations reveal the entrepreneurial spirit driving innovation and the need for a strong business foundation before venturing into new territories.Tune in for insights that equip healthcare providers to sustain success amidst the ever-shifting currents of the wellness industry.In this episode, you will hear:Insights into the IV hydration industry and its role in healthcare entrepreneurshipExploration of strategic growth from B2C to B2B modelsChallenges and opportunities in building a membership organizationImportance of community support and professional networkingDifferentiation and maintaining high standards in a competitive marketEntrepreneurial spirit and innovation in the wellness industryNavigating regulatory challenges and ensuring quality in IV hydration servicesResources from this episode:American IV website: www.americaniv.comAmerican IV on Facebook: www.facebook.com/americanivInstagram: instagram.com/americanivassocAutumn Piccolo’s email: apiccolo@floridahealthcarelawfirm.comAutumn’s LinkedIn: www.linkedin.com/in/autumnpiccoloAutumn’s Instagram: instagram.com/AutumnoramaDavid’s email: info@americaniv.comDavid’s LI: www.linkedin.com/in/david-light458157As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if AI could transform your healthcare practice overnight?Join Mark as he chats with Dr. Jason Lake, a visionary in the eye care industry, about how cutting-edge technology is reshaping the healthcare landscape, with a particular spotlight on optometry. We tackle the evolving challenges and opportunities that come with fresh perspectives from new graduates, emphasizing the importance of value creation through subspecialties in an ever-changing market. Uncover the complexities of current healthcare trends as we discuss the delicate balance between mandatory and discretionary services and the rising popularity of concierge models amid stagnant insurance reimbursements.Explore the fascinating intersection of business and healthcare with us. We share insights into the role of business acumen in optometry, revealing how a lack of preparation in schools can lead to missed opportunities for financial success. Our discussion digs into the cultural impact of private equity on healthcare practices, scrutinizing how the integration of performance-driven strategies can either enhance or disrupt organizational values. Reflect on the lessons learned from the corporate world with a cautionary tale that underscores the importance of balancing innovation with core services.Mark and Dr. Lake also ponder the future of healthcare innovation, particularly the transformative power of AI and virtual scribing systems. These technologies promise to revolutionize physician-patient interactions and extend career longevity by freeing physicians from administrative burdens. We examine the tension between the preservation of traditional methods and the eagerness to embrace new technology, analyzing how practices can effectively balance the wisdom of experience with youthful innovation.Tune in for a compelling conversation that challenges conventional thinking and offers actionable insights for creating a thriving, culturally rich healthcare practice.In this episode, you will hear:Profitability in eye care influenced by consumer confidence, retail spending, and economic trendsInnovation in optometry with new graduates introducing fresh perspectives and subspecialtiesShift towards concierge healthcare models amid stagnant insurance reimbursementsBalancing work culture in optometry with part-time work trends and the need for more optometristsThe role of AI and virtual scribing in reducing administrative tasks and enhancing patient careChallenges in teaching business acumen and practice management in healthcare educationImpact of private equity on healthcare business culture and profitabilityResources from this episode:PERC Alliance: www.percalliance.comOpti-Port Alliance: www.optiport.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if a simple shift in focus could transform your healthcare practice into a powerhouse of efficiency and clarity?Inspired by Mark’s own journey from grocery store clerk to advocate for data-driven success, this episode of Practice Freedom explores the power of measurable goals. Join Mark as he unravels the secrets behind assigning key numbers to each team member—a practice rooted in the Entrepreneurial Operating System® (EOS)—to cut through the chaos and build a culture of accountability and high performance.We tackle the often-overlooked front desk operations, where Mark shares strategies for optimizing scheduling activities. You can enhance efficiency and boost your revenue cycle by zeroing in on key performance indicators such as rescheduling rates and the number of calls made. Discover the importance of coaching staff in effective communication and recognizing them for their valuable contributions. Businesses can strip away inefficiencies by focusing on controllable behaviors, leading to a more satisfied team and happier clients.Learn how to elevate your practice's performance through targeted, measurable success.In this episode, you will hear:Utilizing the Entrepreneurial Operating System® (EOS) to assign key metrics for enhanced healthcare practice performanceImportance of clear, quantifiable goals to drive accountability and efficiencyStrategies for optimizing front desk operations, including tracking rescheduling rates and effective communicationCoaching staff to focus on controllable behaviors for improved client experiencesPersonal journey insights from Mark that illustrate the power of simplicity in achieving successEncouragement to strip inefficiencies from processes for high-performance culturesRecognizing employee contributions through measurable success indicatorsResources from this episode:https://www.markhendersonleary.com/As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Have you ever wondered why healthcare revenue cycles seem so complex and inefficient?In this episode of Practice Freedom, we unravel healthcare revenue cycle management with the expertise of Matt Seefeld, a seasoned professional with over 25 years in automation and process improvement. Discover insights into how healthcare practices can streamline their operations, from coding and submission to reimbursement, while boosting efficiency and enhancing patient experiences. Matt’s unique perspective draws parallels to other industries, offering fresh ideas to overcome the bureaucratic roadblocks that often hinder progress in healthcare.We explore the financial strains and moral dilemmas providers and patients face, especially under high-deductible health plans. The conversation tackles the ethical considerations of patient engagement strategies, shedding light on how targeted approaches can ensure equitable access to medical services. With real-world examples, we dissect the challenges in adapting to external pressures while emphasizing the need for clear role definitions and effective leadership to foster innovation and success in healthcare administration.Finally, discover the human side of healthcare operations, where employee motivation and work environment are crucial in ensuring timely payment and patient satisfaction. We delve into gamifying work experiences and the importance of aligning roles with employees' capabilities to achieve better outcomes. The episode also ventures into the power of entrepreneurial leadership, drawing on personal stories and the myLifeLink app to highlight the broader impact of aligning with meaningful practices.Whether you're a healthcare professional or simply curious about the industry, this episode is packed with actionable insights and inspiring stories.In this episode, you will hear:Insights from Matt Seefeld on optimizing healthcare revenue cyclesChallenges in healthcare revenue management and administrative inefficienciesImpact of high-deductible health plans on patient payments and bad debtRole of effective leadership and clear role definitions in operational successHuman factors affecting healthcare staff motivation and engagementEthical and financial considerations in patient engagement and access to careThe importance of embracing innovation and entrepreneurial leadership in healthcareResources from this episode:MedEvolve website: www.medevolve.comConnect with Matt Seefeld on LinkedIn: www.linkedin.com/in/matt-seefeld-521319As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if your thriving healthcare practice lacks the crucial balance between visionary leadership and efficient management?This episode of Practice Freedom unpacks the vital roles these two aspects play in the success of any healthcare organization. We discuss the stark differences between being a visionary leader who inspires and motivates and a manager who focuses on execution and process. Misunderstanding or neglect can lead to underperformance and dissatisfaction within teams. Join us as we dissect the common pitfalls where practices fail to convert creative visions into actionable strategies or lack the inspiration to unify teams under a common goal.You'll gain insights on cultivating leadership and management skills at all organizational levels, whether in a small entrepreneurial practice or a larger healthcare enterprise. Mark shares his experiences and solutions for overcoming these challenges, helping you to identify whether your practice needs to enhance its management capabilities or develop a stronger leadership vision.Don't miss this chance to elevate your practice, improve team performance, and ultimately, live the balanced life you deserve.In this episode, you will hear:Balancing leadership and management in healthcare practicesDifferences between visionary leadership and execution-focused managementBuilding high-performing teams and driving accountabilityCommon pitfalls when leadership and management skills are lackingThe role of leadership in setting direction and inspiring teamsThe importance of management in execution, clarity, and team successEncouraging autonomy while maintaining a clear vision and objectivesResources from this episode:https://www.markhendersonleary.com/As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

How do you transform a healthcare private practice from a state of burnout to a thriving, motivated team?On this episode of Practice Freedom, Mark uncovers the power of cultivating a winning culture to boost morale and well-being. He highlights thoughtful leadership and the impactful use of systems like the Entrepreneurial Operating SystemⓇ (EOS) to create an environment where progress is celebrated. We explore the essential role of acknowledging small victories in combating burnout and maintaining team motivation. Discover how clear communication, accountability, and compassion in leadership can help navigate the unpredictability of success, ensuring that your team pursues goals and relishes the journey.The focus is on actionable strategies for nurturing a positive practice environment, even during challenging times. A winning culture isn't just about hitting the ultimate target. It's about recognizing minor efforts and using these wins to build momentum. Mark encourages listeners to share their feedback and challenges, advocating for using the right tools to enhance morale. With resources and tools available, Mark offers support to those feeling stuck, aiming to help you break free from obstacles.Tune in for insights emphasizing the importance of clarity and positivity in leadership, setting the stage for sustained motivation and achievement of larger goals.In this episode, you will hear:The importance of celebrating small victories to boost morale and prevent burnout in healthcare practicesExploring how leadership, accountability, and clear communication contribute to a culture of winningUsing systems like the Entrepreneurial Operating SystemⓇ (EOS) to maintain motivation and achieve goalsUnderstanding the link between morale, winning, and culture in creating a successful healthcare environmentStrategies for leaders to sustain motivation and promote continuous improvementEncouraging leaders to define and recognize victories, however small, to maintain team momentumResources available at Practice Freedom to support overcoming obstacles and leading a thriving practiceResources from this episode:www.markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Imagine transforming a healthcare organization from financial distress to top-tier patient care ratings.On this episode of Practice Freedom, Dr. Paul DeChant shares what he accomplished with the Sutter Gould Medical Foundation. With 25 years of family medicine experience, Dr. DeChant shares his strategies for tackling physician burnout, balancing autonomy with a unified vision, and cultivating a supportive culture within healthcare systems. We explore how empowering healthcare providers can lead to remarkable organizational health and fulfillment in the demanding world of medicine.Mark and Dr. DeChant’s conversation reveals the intricacies of leadership and autonomy, delving into the challenges Dr. DeChant faced when taking the reins of a 300-physician group with a substantial financial deficit. Learn how strategic autonomy and clear purpose helped navigate these challenges, bringing alignment without micromanagement. By prioritizing team collaboration, innovative scheduling, and a focus on empathy, Dr. DeChant illustrates the power of supportive and adaptable leadership. Discover the vital role of organizational values and clarity in purpose, pivotal in overcoming resistance to change and fostering a resilient, engaged workforce.Throughout the episode, we dissect the drivers of burnout and examine how effective servant leadership can be the antidote to stagnation in large healthcare organizations. Dr. DeChant emphasizes fostering an environment of empowerment and adaptability, where clarity and communication reign supreme. As we conclude, we'll guide you on connecting with Dr. DeChant to further explore these groundbreaking insights.Whether through his website, LinkedIn, or other platforms, this conversation begins an ongoing dialogue aimed at revolutionizing healthcare leadership and enhancing the lives of healthcare professionals.In this episode, you will hear:Dr. Paul DeChant's journey from family physician to healthcare leader and co-founder of Organizational Wellbeing SolutionsStrategies for turning a financially struggling medical organization into a top-rated healthcare provider in CaliforniaBalancing physician autonomy with a clear organizational purpose to combat burnout and enhance workplace efficiencyInsights on creating a winning team culture through innovative scheduling and fostering team collaborationAddressing the six drivers of burnout and advocating for environments that promote autonomy and engagementThe role of servant leadership in enhancing organizational resilience and adaptabilityImportance of leadership, humility, and empathy in bridging the gap between frontline healthcare providers and senior leadersResources from this episode:Paul DeChant, MD’s website: www.pauldechantmd.comOrganizational Wellbeing Solutions website: www.organizationalwellbeingsolutions.comEmail Dr. DeChant: paul@pauldechantmd.comDr. DeChant on Facebook: facebook.com/pauldechantmdConnect with Dr. DeChant on LinkedIn: www.linkedin.com/in/pauldechantmdFind Dr. DeChant on TikTok: www.tiktok.com/@paul.dechant.md.mbaDr. DeChant’s Instagram: www.instagram.com/pauldechantmd/As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Struggling to find that elusive balance between your professional ambitions and personal peace? You're not alone.In this episode of Practice Freedom, Mark recounts when a client was caught in the entrepreneur’s constant tug-of-war between the hustle mentality and mindful dreaming. In that moment, Mark came to realize the necessity of small victories, in line with the wisdom of leaders like Jocko Willink and Jordan Peterson. These small wins aren't just morale boosters. They create a ripple effect that propels teams forward because consistent effort yields tangible results.Mark discusses how facing fears and embracing discomfort are pivotal steps in overcoming business challenges. This isn't just about surviving the daily grind and thriving through informed decision-making. There’s a nuance here between deserving versus earning breaks, and those choices impact your leadership journey. You can ensure your path is sustainable by self-reflecting and leaning on a supportive network.Join Mark as we explore practical strategies for balancing hard work and self-awareness, which cultivate both personal and professional growth.In this episode, you will hear:Struggle between professional ambition and personal peace in healthcare private practiceImportance of small victories and their impact on team morale and successFacing fears and embracing discomfort to overcome business challengesDistinguishing between deserving and earning breaks in leadershipSelf-reflection and support networks for sustainable leadershipBalancing hard work with self-awareness for personal and professional growthPractical strategies for achieving a balanced work-life dynamicResources from this episode:www.markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Is your healthcare practice ready for a high-value exit, or are you stuck with outdated mindsets that keep you from reaching your full potential?On this episode of Practice Freedom, Mark interviews Thomas Allen, the insightful founder of The Practice Companies, to unravel the complexities of healthcare practice transitions. We discuss how private practices, specifically those valued between $5 million and $35 million, can achieve successful exits by adopting efficient business practices and keeping pace with market trends. The conversation highlights the untapped opportunities in well-managed practices, even in a fluctuating economic landscape, and the emerging healthcare verticals set to grow.The episode also explores the dynamic role of private equity in healthcare, particularly in the wellness and dental sectors. We talk about how integrating wellness with aesthetics can catalyze growth, and we examine the dental industry's valuation challenges. Thomas sheds light on the types of buyers—those targeting quick profits versus those investing in long-term value—and how understanding these distinctions can lead to more strategic and beneficial partnerships. A real-life case from Texas illustrates how nuanced business strategies can attract savvy investors eager for sustainable growth.Delving into the technical aspects of business valuation, we provide essential guidance on preparing for a sale, especially within the aesthetics industry. We unravel the mysteries of EBITDA and add-backs, offering a primer for those not familiar with these critical elements of financial assessment. In the final segment, we stress the importance of clean, organized financial data and its transformative impact on the market value and personal satisfaction of healthcare practice owners.By preparing well before any potential sale, practice owners can boost profitability and ensure a smoother, more successful transition when the time is right.In this episode, you will hear:Exploring healthcare practice valuations and exit strategies, with a focus on transactions between $5 million and $35 millionInsights into the private equity landscape within the wellness and dental industries, highlighting valuation challenges and growth strategiesThe importance of aligning values and visions between investors and practitioners for successful healthcare business transitionsFinancial concepts like EBITDA and add-backs to enhance enterprise value and present clearer profitabilityStrategies for maintaining clean and organized financial data to boost market appeal and profitabilityEmphasis on leadership's impact on business valuation, particularly in the aesthetics industryConsiderations for engaging the right buyer and understanding market dynamics to maximize value during a business exitResources from this episode:The Practice Companies website: linktr.ee/ThePracticeCompaniesEmail The Practice Companies: engage@thepracticecompanies.comThe Practice Companies on Facebook: www.facebook.com/ThePracticeCompaniesConnect with The Practice Companies on LinkedIn: www.linkedin.com/company/thepracticecompaniesThomas Allen on Twitter/X: twitter.com/AtxThomasThe Practice Companies on Instagram: www.instagram.com/thepracticecompaniesAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Ever wondered if your leadership aligns with your vision?Join Mark as he navigates the complex terrain of leadership dynamics and practice growth, particularly within healthcare private practices. We spotlight the magnetic power of passionate leadership and unravel how systems like the Entrepreneurial Operating SystemⓇ (EOS) provide essential clarity and accountability but must be paired with a leader's genuine excitement and connection to their vision to create a truly inspiring and contagious environment. Discover the unique blend of both tangible tools and intangible qualities that drive maximum impact.Mark challenges you to scrutinize whether your actions mirror your visionary aspirations and if your leadership resonates throughout your organization. Highlighting the importance of open dialogue, Mark encourages leaders to engage with their teams without assumptions, fostering a shared understanding of the organization's direction.This is your invitation to reassess and refine your approach, ensuring your leadership reaches and inspires every level of your organization.In this episode, you will hear:Exploration of passionate leadership and its impact on healthcare private practice growthDiscussion on balancing complex systems with simplicity in effective leadershipThe importance of aligning vision with action and ensuring leadership resonates at all organizational levelsEmphasis on bold, inspiring leadership and the need for leaders to be genuinely excited about their visionThe role of open dialogue and active listening in conveying and embracing vision authenticallyIntegration of tangible management tools with intangible leadership qualities for transformative practice managementInvitation for further support and coaching to deepen understanding and application of leadership conceptsResources from this episode:www.markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Michael Silva, an experienced business coach with 25 years in fitness and healthcare, joins Mark to unravel the essence of passionate leadership in private healthcare practices.On this episode of Practice Freedom, Michael shares his journey from managing a multi-state practice to mentoring others, unveiling the transformative power of a shared mission and empowering leadership styles, and contrasting sharply with traditional management approaches. We unpack the mindset shifts necessary for growth and the critical balance between structured systems and heartfelt leadership, all while addressing industry challenges like private equity and insurance pressures.Mark and Michael’s conversation progresses into the nuance of leadership clarity and self-empathy, highlighting the challenges of making tough decisions and the internal struggle leaders face in maintaining empathy. We reflect on the journey from being a people-pleaser to rejecting mediocrity, a crucial personal and organizational growth shift. The value of adaptability, the willingness to change course when needed, and the importance of seeking honest feedback from supportive individuals come to the forefront as we explore the delicate balance between accountability and empathy.Finally, we explore the liberating power of delegation and the impact of surrounding oneself with the right people. Michael and Mark discuss how transitioning from individual-driven operations to a people-centric approach can lead to sustainable growth and greater personal freedom. We also consider the unique dynamics of leadership in healthcare practices and the critical importance of creating exceptional patient experiences.This episode is packed with insights on balancing business growth with family life, finding mentors who can guide you through personal and professional development, and the importance of meaningful connections in achieving success.In this episode, you will hear:Exploring transformative leadership in private healthcare practices with Michael SilvaThe importance of passionate and empowering leadership styles versus traditional managementNavigating the balance between structured systems and heartfelt leadershipLeadership clarity and the role of self-empathy in making tough decisionsPersonal and professional growth through mentorship and adaptabilityThe power of delegation and creating people-centric operations for sustainable growthBalancing business growth with family life and the significance of meaningful connectionsResources from this episode:Michael Silva’s website: www.michaeljsilva.comEmail Michael: michaelsilva.pt@gmail.comMichael on Facebook: www.facebook.com/profile.php?id=61562013959353Connect with Michael on LinkedIn: www.linkedin.com/in/michaeljsilva-pt-consultantMichael’s Instagram: www.instagram.com/michaeljsilva_As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What are the secrets to becoming a magnet for top-tier talent in healthcare private practices?On this episode of Practice Freedom, you'll learn the art of talent accumulation, much like maintaining a disciplined workout routine for long-lasting results. Drawing insights from a recent Las Vegas conference and an insightful conversation with Dr. Michael Neal, Mark tackles the hiring challenges and shares a mindset shift—viewing talent acquisition as a gradual process. Imagine sifting through potential candidates as you would pan for gold, with automation and efficient screening tools helping streamline the search for those golden candidates who align with your practice's vision.Join us as we emphasize the pivotal role of strong leadership across all levels of an organization in nurturing talent and fostering growth. We explore how a robust culture can attract and retain high-performance individuals and highlight practical tools like the EOS People Analyzer™ to ensure your team members are aligned with their roles. We also share proven strategies for optimizing account management and resource allocation, ensuring your practice reaps maximum benefit from its talent over time.Whether developing your leadership team or strategically applying energy to elevate key players, this episode offers indispensable insights to bolster your practice's success.In this episode, you will hear:Mastering the art of talent accumulation in healthcare private practices, akin to a disciplined workout routineEmphasizing strong leadership and culture to attract and retain high-performance talentStrategies for streamlining talent acquisition using automation and efficient screening toolsThe importance of aligning vision and talent within an organizationDeveloping leadership and management skills to foster organizational growthEffective resource allocation and account management to optimize practice successConsistent effort and strategic energy application for nurturing high-performance teamsResources from this episode:www.markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What challenges do elite athletes and healthcare leaders face in their respective arenas, and how do they overcome them?On this episode of Practice Freedom, Mark welcomes Dr. Michael Neal, an aspiring ultramarathoner, and compares notes on fitness ambitions and the trials that come with them. From dealing with injuries like plantar fasciitis and Achilles tendonitis to unusual fueling strategies like consuming mashed potatoes mid-run, we explore the mental and physical resilience required to push boundaries. Mark and Michael’s conversation transitions from the marathon track to the professional field, examining the dynamics of optometry and healthcare recruiting.In the fast-paced world of healthcare, finding and nurturing top talent is no less challenging than training for a 12-hour race. We share insights on effective recruitment strategies, likening the search for exceptional candidates to panning for gold. Mark and Michael’s discussion underscores the importance of leadership and the role of organizational culture in integrating new hires. We explore the advantages of leveraging automated assessments and video interviews, emphasizing the need for quick decision-making in a competitive hiring landscape where the best candidates are quickly snapped up.Creating a thriving healthcare practice that meets professional aspirations and patient needs requires vision and adaptability. We offer guidance for healthcare leaders seeking to build high-value practices, focusing on aligning individual strengths with organizational roles. With the support of tools like Build My Team, practitioners can navigate the complex hiring process with confidence.In this episode, you will hear:From personal marathon aspirations to enjoying running post-injuryDr. Michael Neal’s preparation for a 12-hour ultra marathon, including unique race nutrition strategiesChallenges and strategies in healthcare recruitment, especially in optometryThe importance of aligning new hires with organizational culture and adapting to post-COVID work preferencesUse of modern hiring techniques like automated assessments and video interviews to streamline recruitmentBalancing empathy with strategic decision-making in talent management and acquisitionEncouragement for healthcare practitioners to create high-value practices that align with personal and professional goalsResources from this episode:Dr. Michael Neal’s website: www.buildmyteam.comEmail Dr. Neal: drmike@buildmyteam.comFind Build My Team on Facebook: www.facebook.com/BuildMyTeamCompanyConnect with Build My Team on LinkedIn: www.linkedin.com/company/build-my-team-health-wellnessAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What's enough pain to drive change in your life?Join Mark as he tackles this question, sparked by an insightful conversation with John Gallagher. He discusses how minor inconveniences can snowball into major issues if not addressed promptly and the critical role that time and acceptance play in this process. Through relatable examples, including Mark’s own struggle with pool maintenance, he highlights the importance of prioritizing problems and making timely changes in both your personal life and business.This episode is a must-listen for anyone feeling stuck, whether you're dealing with the clinical or business aspects of your practice or striving for a better work-life balance. Learn about the systems and tools available to ensure you have the right people in the right seats within your organization, fostering a healthier, more productive work environment.Don't miss the chance to get insights that could help you move towards the life you deserve.In this episode, you will hear:The importance of having a coach for achieving a balanced and thriving practiceDynamics of change driven by pain and prioritizing what matters mostManaging minor issues before they snowball into bigger problemsLeveraging systems to ensure the right people are in the right seatsReal-world examples highlighting timely decision-making and problem-solvingStrategies for transforming clinical and business challengesBuilding a healthier, more productive work environment through coaching insightsResources from this episode:www.markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What happens when the discomfort of staying the same outweighs the fear of change?On this episode of Practice Freedom, Mark welcomes John Gallagher, founder of Growing Champions Coaching and Consulting, who draws from his experience with giants like IBM and Harvard University. John brings to life the need for transformation through a story about a smoke alarm that wakes him in the dead of night, pushing him to recognize and act upon life's pivotal moments. You’ll hear insights on personal growth, the role of coaches in navigating change, and the urgency of breaking out of mediocrity.Mark and John’s discussion turns into the healthcare sector, where John shares his transition from manufacturing to healthcare consulting. Mark and John dive into the multifaceted challenges healthcare professionals face, from entrenched practices to a lack of business training, and how these barriers can hinder operational excellence. Drawing inspiration from the Toyota Production System, they explore ways to eliminate waste and enhance efficiency within healthcare organizations. The conversation underscores a need for adept management and leadership to fully harness the potential of healthcare systems.Mark and John shift focus to the importance of vulnerability and continuous learning in healthcare leadership. Highlighting John Maxwell's Five Levels of Leadership, we discuss the transition from individual excellence to collaborative roles that require openness and trust. This part of the episode stresses the need for a cultural shift from scarcity to abundance, where healthcare staff feel safe to make mistakes and grow.By fostering a culture of questioning and learning, Mark and John aim to inspire leaders to create environments centered on healing, innovation, and sustainable growth.In this episode, you will hear:Insights on effective leadership and operational excellence with John GallagherReal-world examples from IBM and Harvard University on embracing changeApplication of Toyota Production System principles to healthcare efficiencyChallenges in healthcare, including resistance to change and lack of business trainingImportance of vulnerability and openness in healthcare leadershipCreating a culture of continuous learning and reflectionPersonal anecdotes and practical advice for fostering personal and professional growthResources from this episode:John Gallagher’s website: coachjohngallagher.comJohn’s LinkedIn: www.linkedin.com/in/coachjohngallagherJohn’s Instagram: www.instagram.com/coachjohngallagherAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if private equity could be the game-changer your healthcare practice needs? Picture this: once skeptical about private equity, Mark took a journey that transformed his perspective, revealing how these investments, when paired with strong leadership and clear vision, can drive success.On this episode of Practice Freedom, we challenge the conventional wisdom that views private equity with suspicion. By sharing his personal experience, Mark uncovers the keys to aligning with investors who support your practice's mission and values. Moreover, we introduce a strategic two-by-two model that differentiates between growth and exit phases, highlighting conditions of health and dysfunction in each stage to guide your investment decisions.We delve into the delicate intricacies of navigating private equity funding. Not all private equity is created equal, and being informed is crucial. Mark emphasizes the necessity of a clear understanding of your goals and the right tools to achieve them.Join us as we explore how to make investment decisions that lead to a thriving practice and a fulfilling life, free from the pitfalls that many fear.In this episode, you will hear:The role of private equity in healthcare and its potential benefitsBreakdown of the two-by-two model for investment stages: growth and exit phasesExploration of healthy vs. unhealthy conditions in both growth and exit phasesThe importance of strong leadership and clear vision in successful investmentsCautionary advice on navigating private equity funding with an understanding of goals and toolsPersonalized guidance available for practice leaders to achieve value-driven, thriving practicesResources from this episode:www.markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

How can healthcare providers navigate the complex world of private practices while balancing innovative business ideas and stringent regulations?On this episode of Practice Freedom, Mark sits down with Ericka L. Adler, a distinguished attorney specializing in healthcare. We dissect the growth opportunities in healthcare private practices and the role of management services organizations (MSOs) in this landscape. Learn how the fall season, driven by summer networking and looming year-end deadlines, becomes a hotbed for healthcare ventures and expansions. Ericka and Mark emphasize planning and compliance to avoid legal pitfalls.Our exploration continues with a deep dive into the mechanisms and motivations behind MSOs, which are increasingly shaping dental and veterinary practices. We unpack the various structures and functions of MSOs, from handling simple administrative tasks to managing nearly all non-clinical operations. Discover how MSOs can alleviate the operational burdens on healthcare providers, creating scalable business models that attract investors.Effective leadership and strategic partnerships are also at the forefront of our discussion. Ericka and Mark delve into the motivations behind seeking investments, from amplifying a vision to pursuing an exit strategy, and how these choices impact the control and decision-making of healthcare providers. We tackle the fine line between financial investment and maintaining the humanitarian goals of healthcare, highlighting the evolving roles of private equity and MSOs. By fostering genuine partnerships that respect the expertise of doctors, we aim to enhance patient care and the overall healthcare system.Tune in for practical advice on navigating this delicate balance, and learn how meaningful connections can transform your practice into a thriving, fulfilling environment.In this episode, you will hear:Navigating the complexities and opportunities in healthcare private practices with Ericka L. AdlerA deep dive into management services organizations (MSOs) and their structures, roles, and benefitsThe role of MSOs in easing operational burdens and creating scalable business modelsStrategies for balancing innovative business ideas with stringent healthcare regulationsMotivations and impacts of seeking investments in medical practices, including private equityThe importance of effective leadership and strategic partnerships in healthcareAdvice for maintaining control and enhancing patient care through meaningful connections and partnershipsResources from this episode:Email Ericka L. Adler: eadler@ralaw.comVisit Ericka’s website: www.ralaw.com/people/ericka-l-adlerConnect with Ericka on LinkedIn: linkedin.com/in/ericka-adler-87a2a93Find Ericka on Twitter/X: x.com/modernhealthlawAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

How do you transform from an individual healer into a visionary leader within the healthcare industry?On this episode of Practice Freedom, Mark unravels the crucial mindset shifts required for practice leaders to thrive in broader roles like integrator, business manager, or visionary leader. We emphasize the non-binary nature of this evolution, highlighting the importance of defining your role clearly and the challenges of balancing clinical duties with administrative tasks. We explore three potential future outcomes for practice leaders, offering insights on finding the right fit for your long-term success and fulfillment.Mark also tackles the complexities of early practice leadership transitions with insights from professionals like Dr. Michael Nula and Jim Edwards. We address the common feelings of uncertainty and share strategies for self-assessment, mentorship, and gradual growth. Discover how to delegate responsibilities effectively, when to hire associates, and the pivotal moments that signal it's time to seek help.Embrace the discomfort of transition, focus on what makes sense for your unique situation, and take proactive steps to refine your direction and achieve your goals.In this episode, you will hear:Essential mindset shifts for transitioning from individual healer to healthcare leaderThe non-binary nature of evolving into integrator, business manager, or visionary leader rolesCreating clear role definitions and balancing clinical and administrative dutiesInsights from Dr. Michael Nula and Jim Edwards on early practice leadership transitionsStrategies for self-assessment, mentorship, delegating responsibilities, and hiring associatesEmbracing discomfort and proactive steps for achieving leadership goalsNavigating role transitions and evaluating the right fit for long-term success and fulfillmentResources from this episode:markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Winning isn't just about the final score—it's a mindset that impacts every facet of life.On this episode of Practice Freedom, Dr. Michael Nula and Mark break down the psychology behind the passion for winning, whether in the warmth of a family game night or the high-stakes business world. We unpack how not winning can affect morale and team dynamics and why it's crucial to surround yourself with the right people when times get tough. Through compelling stories from sports and personal experiences, we highlight the power of persistence and enthusiasm, even when facing setbacks.Shifting gears, we dive into entrepreneurship within healthcare. Dr. Nula shares his transition from conventional practices to innovative, patient-centered approaches, revealing the innate entrepreneurial spirit among healthcare providers. We discuss the importance of learning from both successes and failures, the role of mentors and family support in fostering growth, and the continuous pursuit of knowledge to build better systems and improve patient care. Dr. Nula’s personal story of growth, influenced by a background in HR and education, serves as an inspiring blueprint for those looking to enhance their practice's identity and effectiveness.Finally, we explore cultivating a winning team culture and effective leadership within healthcare practices. The conversation covers strategies for recognizing individual strengths, fostering collaboration, and the necessity of decentralized leadership as practices grow. We emphasize the critical role of communication in maintaining operational efficiency and high-quality patient care. By leveraging entrepreneurial leaders' collective efforts and innovative spirit, we discuss how healthcare practices can navigate the complex health system and create a thriving practice culture that benefits both the team and patients.Don't miss these insights and strategies for building a successful and fulfilling practice environment.In this episode, you will hear:Psychological and emotional facets of winning in various contexts, from games to businessThe importance of persistence and enthusiasm in overcoming setbacksDr. Nula’s transition from traditional medical practices to innovative healthcare solutionsThe role of business management skills, mentorship, and continuous learning in personal and professional growthStrategies for building a winning team culture, effective communication, and delegationThe necessity of decentralizing leadership to ensure operational efficiency in growing healthcare practicesEntrepreneurial leadership’s impact on proactive patient care and healthcare system improvementResources from this episode:Email Dr. Michael Nula: mnula@nulatrainingsystems.comNula Training Systems website: www.nulatrainingsystems.comConnect with Dr. Nula on LinkedIn: www.linkedin.com/in/michaelnulaAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Is delegation in healthcare just about offloading tasks? Think again.On this episode of Practice Freedom, Mark unpacks the often misunderstood concept of delegation within healthcare private practices. This episode is a deep dive into the two-part delegation process: identifying and reassigning work and then continuously managing it to ensure it meets the desired standards. We touch upon the balancing act between leadership and management, addressing common challenges in creating a self-sustaining, high-performing practice. Learn from Mark’s insights and strategies designed to elevate your practice to new heights.Accountability is the bedrock of effective management, and we explore this concept using Pat Lencioni's renowned model. Discover how to bridge the gap between expectations and outcomes by fostering a culture of open dialogue and engaging in those tough conversations that many shy away from. We'll guide you on prioritizing tasks effectively and making the most out of your Level 10 Meeting™.Tune in and transform your practice management approach today.In this episode, you will hear:The two-part process of identifying and reassigning work, followed by ongoing managementBalancing leadership and management roles to create a high-performing, self-sustaining practiceThe importance of accountability in management, using Pat Lencioni's model: trust, healthy conflict, commitment, accountability, and resultsAddressing gaps between expectations and outcomes through regular assessment and open dialoguePrioritizing tasks for maximum effectiveness during the Level 10 Meeting™The need for continuous feedback and engagement to refine practicesEncouraging honest, objective, and subjective assessments for better management and team alignmentResources from this episode:markhendersonleary.comAs always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedomFollow and Review:We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.