Preparing for the Unexpected

Join me, as I talk with author, international speaker, and 9/22 survivor, Michael Hingson. It's an inspirational discussion about such topics as:   1. Surviving 9/11,   2. Staying calm and controlling fear,   3. Misperceptions about disabilities,   4. Operating with prejudice,   5. Guide dogs and Michael's new book "Live Like a Guide Dog",   6. Trust,   7. People and adversity,   8. Resilience,   9. The human-animal bond,   10. You own best teacher...and more!   It's an inspiring talk and Michael shares some great insights that can benefit us all, in our personal and professional lives. Enjoy!    Michael Hingson WHAT I DO: I write books. I do podcast interviews with really interesting people on my "Unstoppable Mindset Podcast. I love doing keynote speeches and talks all over the world about my experience as a blind survivor of 9-11. I use my experiences to assist companies, organizations, and individuals in creating a more inclusive world. Also, I travel internationally speaking to and inspiring audiences with talks on Trust, Teamwork, Diversity and Change. As the Chief Vision Officer for AccessiBe, I also help people understand why it's important to have an online presence that is inclusive and ADA compliant. It's the right thing to do. I provide training on adaptive technology for the blind. HOW I DO IT. Your company or organization needs different lenses to see how you can be inclusive and practice diversity. My experience and how I show up in the world gives me a unique perspective in how you can effectively assist your people in growing in this area. I will gladly consult with your organization to help shape a healthy culture of inclusion and diversity.  Our team at AccessiBe will also help you understand not only the risk you run in today's litigious culture by not having an ADA compliant website or online presence, but as one of the leaders in ADA compliance technology, we'll show you how to do it, and why it's simply the right thing to do.

02-06

51:49

Join me as I talk with speaker, author, and confidence builder, Anne Bonney as we talk about Burnout, and how it impacts us in our personal and professional lives.  During our talk we touch on such subjects as:  1.    Defining burnout,   2.    The 5 factors of burnout,   3.    Predictability,   4.    Control,  5.    Seeing progress,   6.    Having an outlet,   7.    Social support,   8.    Self-efficacy,   9.    Identifying stressors,   10.    Emotional energy,   11.    Boosting emotional energy,   12.    Drawing boundaries,   13.    Ignoring burnout and the ramifications…and more!!   Anne’s energy and enthusiasm is infectious, as she shares some wondering insights about burnout and how we can prevent it or deal with it if we are experiencing it. Don’t miss what Anne has to share – you’ll be better for it.  Enjoy!    Change is here to stay. The only constant in business is that there will be more change, and if you’re not dealing with it right now, stay tuned...it’s comin’! As an authority on managing change with confidence and resilience, Speaker and Author Anne Bonney CSP (Certified Speaking Professional. masterfully imparts her knowledge through empowering keynotes and interactive live and virtual workshops to ignite and inspire your organization to be more emotionally intelligent and adaptive through transitions. She will fire-up your team’s influence so they can productively lead and communicate courageously which directly correlates to their ability to manage change, immediately impacting your organization’s profitability. Who doesn’t want that?? This sassy little redhead shares business lessons from her crazy life experiences, which arms her with relatable and hilariously memorable stories from growing up overseas, running international marathons, animal training, morale building tours to the military in Iraq, volunteering at an elephant sanctuary and singing opera at a performing arts school and yes- there’s more. Anne has worked with many companies including Under Armour, The New England Aquarium, Lockheed Martin, NASA, SHRM, Sysco, FBLA, the FDA and Social Security Administration, Ecolab, Shell Oil and Wells Fargo as well as many professional, entrepreneurial, and women’s conferences.  Big Event? No problem- Anne has spoken to up to 2000 attendees.  Small Event? Easy-Peasy! 

01-23

51:18

Join me as I talk with longtime experienced Innovative Resilience & Business Continuity Leader, David Young, as we talk about Presenting Risks for Competitive Advantage, Metrics Driven Risk Assessments, and using Artificial Intelligence to help foster resilience.  During our extensive chat we touch on:  1. The Kinds of risks for competitive advantage,    2. Presenting risks to executives and clients,   3. Moving beyond the usual risks,   4. A multi-disciplinary approach,   5. Risk considerations and meaningful metrics,   6. The ‘crawl walk run’, approach,   7. The Risk Council (I love this idea!),   8. Thresholds and categories,   9. How AI helps an organization,   10. Evaluating 3rd parties,   11. The ‘scoring approach’ and interpreting results,   12. The risks and benefits,   13. Prompt writing…and more!   David shares some great insights from his vast experience you don't want to miss. Enjoy!   David Young Innovative Resilience & Business Continuity Leader with over 24 years of experience leading large corporate emergency preparedness, response, and recovery operations. Expert in business resilience continuity planning, crisis management, and risk assessment. Proven ability to leverage advanced technologies and train cross-functional teams across geographically dispersed business units. Adept at developing and implementing comprehensive continuity plans that ensure organizational stability and compliance with regulatory standards. If you want someone who can create a internationally recognized world-class industry-leading Business Continuity and Disaster Recovery Program, you've found me.

01-16

53:31

Join me as I talk with speaker, author, and confidence builder, Anne Bonney as we talk about Confident Resilience, and how we can build ourselves up to help us in our personal and professional lives.  During our talk we touch on such subjects as:  1. Defining Resilience as Mental Toughness (or Confident Resilience),   2. Physiology,   3. Emption energy and awareness,   4. Our ‘outlets’,   5. Confidence & hindrances,   6. Characteristics of confident resilience,   7. Fear,   8. Social pressures,   9. Burnout,  10. Stressors,   11. Tips to help us move forward…and so much more! Anne’s energy and enthusiasm is infectious, as she shares some wondering insights in how we can elevate ourselves – both personally and professionally and building our level of confident resilience. Don’t miss what Anne has to share – you’ll be better for it.  Enjoy!   Change is here to stay. The only constant in business is that there will be more change, and if you’re not dealing with it right now, stay tuned...it’s comin’! As an authority on managing change with confidence and resilience, Speaker and Author Anne Bonney CSP (Certified Speaking Professional. masterfully imparts her knowledge through empowering keynotes and interactive live and virtual workshops to ignite and inspire your organization to be more emotionally intelligent and adaptive through transitions. She will fire-up your team’s influence so they can productively lead and communicate courageously which directly correlates to their ability to manage change, immediately impacting your organization’s profitability. Who doesn’t want that?? This sassy little redhead shares business lessons from her crazy life experiences, which arms her with relatable and hilariously memorable stories from growing up overseas, running international marathons, animal training, morale building tours to the military in Iraq, volunteering at an elephant sanctuary and singing opera at a performing arts school and yes- there’s more. Anne has worked with many companies including Under Armour, The New England Aquarium, Lockheed Martin, NASA, SHRM, Sysco, FBLA, the FDA and Social Security Administration, Ecolab, Shell Oil and Wells Fargo as well as many professional, entrepreneurial, and women’s conferences.  Big Event? No problem- Anne has spoken to up to 2000 attendees.  Small Event? Easy-Peasy! 

01-09

52:09

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs.   1. The importance of good decision-making,   2. How the Chernobyl disaster triggered the conversation of decision-making,   3. Fear and decisions,   4. The 'Netflix Dilemma' (you gotta hear this),   5. Phases of Decision Making,   6. Social Media impacts to decision-making,   7. Knowing stakeholders,   8. Know your values,   9. How stress impacts decisions,   10. How to make better decisions,  11. The 'Point Guard',   12. Frameworks,   13. Decision-making tools,   14. Practice!...and much more.  Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!    Shane Mathew: I coach teams charged with helping businesses to prepare to continue on in crisis or business disruption by developing a best-practices-aligned resilience program.  In my extensive career, I've started and matured multiple programs that were able to successfully reduce the impacts of crises. My goal is to lower the cost and complexity of programs through developing a strategic plan and stakeholder engagement that ultimately supports business objectives. I'm also very media friendly, and try to find ways to weave marketing and brand value best practices into my efforts. Ask me how and I will be glad to help! Specialties: Sales, Marketing, Project Management, Business Continuity, Disaster Recovery, Emergency Management, Crisis Management, Crisis Communications, Environmental Health & Safety, Mass Notification Systems, Program Management, Leadership, Data Breach Response Planning, Vendor Risk Management

12-26

52:10

Join me as I talk with the founder and principal of Raymond-Cox Consulting, Fiona Raymond-Cox, as we talk about Cyber table top exercises. We touch on: 1. The evolution of tabletop exercises and how things have changed over the years (and why!), 2. Tabletop exercising with the Crisis Management Team (CMT) and why it's important, 3. Functional exercises and how they take tabletops to the next level...and more! Don't miss the insights Fiona has to share, as it will certainly help your Operational Resilience / Business Continuity programs. Enjoy!

12-12

54:29

Join me as I talk with Trauma Informed Conflict Management Consultant, Treena Reilkoff. We have a very insightful discussion on three key areas that are impacting people and workplaces: 1. School violence, 2. Work related suicide (and an actual case from Australia where a business was found at fault for contributing to a suicide), 3. Psychological Health & Safety Environments (which ties everything together). Treena share some really good advice and guidance for people - both at the general employee level and at the management/leadership level - on what to look for an how to prevent incidents from occurring. It's an episode you don't want to miss if you want safer workplaces for all. Enjoy!

12-05

52:37

Join me as I talk with Business Continuity specialist Gayle Anders and Technical Continuity specialist TJ Mead - both of Netflix. As 'departments-of-one' they've been able to transform their organization's thinking on Business Continuity and Technical Continuity and share many lessons on how they did it, and how they're keeping things moving forward. During our chat we touch on: 1. Terminology (a small change makes a big difference), 2. Challenges, 3. Cultural components, 4. Plan Ownership 5. Changing perspectives and making it personal, 6. Building relationships, 7. Successful programs (this might not be what you're used to), 8. Becoming a 'knowledge hub', 9. Sharing mistakes and lessons learned, 10. Understanding and keeping leadership support, 11. Staying current...and more! Gayle and TJ share some great insights on how they've been able to raise the bar with their programs and provide some valuable advice for industry professionals wanting to raise the bar in their own organizations. Don't miss what Gayle and TJ have to share. Enjoy!

11-14

52:30

Join me as I talk with respected globally recognized operational risk, business continuity, and risk expert, and chair of the BCI's Women in Resilience Interest Group, Ratna Pawan. During our discussion we touch on two topics: Operational Resilience and Women in Resilience. 1. Operational Resilience (OpR) a. Defining operational resilience, b. OpR is BCM done well (neither of us like this comment), c. Risk awareness, d. OpR ownership, e. Understanding the inter-relationships, f. BCM as an OpR professional, g. Why other areas need to pay attention to OpR...and more! 2. Women in Resilience (WiR) a. What WiR? b. WiR initiatives, c. The challenges being faced, d. Allies and equality, e. Contacting and being part of the WiR interest group...and more! Ratna share some great insights into Operational Resilience and talks candidly about the BCI's Women in Resilience group - the successes and the challenges. Don't miss what Ratna has to share. Enjoy!

11-07

52:18

Join me, Thursday, October 31/24 on the VoiceAmerica Business Channel, as I discuss Cyber Response Issues with Regina Phelps. During our back-and-forth chat we touch on subjects such as: 1. Assumptions, 2. Bringing everyone together (and we do mean everyone!), 3. Identifying the top issues in Cyber, 4. Checklists, 5. Uncomfortable conversations, 6. Determining a leaders, 7. Leadership, Decisiveness, and respected (you must listen to know what these refer to), 8. Consistency, 9. Workshops (aka testing/exercising), 10. Insurance (it’s more than you think), 11. 3rd Party Vendors…and much more! Regina shares a wealth of knowledge once again and you don’t want to miss out on the insights, as you never know when your organization will be faced with a cyber event. Enjoy!

10-31

53:16

It's part 2 of my talk with resilience specialist, Jason Hoss, as we continue out discussion on personal resilience and how it helps establish strong organizational and operational resilience within our businesses. We use our own stories of resilience to help understand how the personal side of resilience will help build and influence Organizational and Operational Resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!

10-24

52:52

To help establish strong organizational and operational information within our businesses, one first must start with personal resilience; the foundation upon which you can build and influence Organizational and Operational Resilience. I speak with resilience specialist and friend, Jason Hoss, as we share our own stories - the good, the bad, and the ugly - about our own journeys of resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!

10-17

57:11

Join me as I talk with globally recognized Crisis, Conflict, and Emergency Management (CCEM) expert, Kyle King, as we talk about a couple of important subjects. In segment 1 we talk about The Role of Business Continuity in International Security. 1. BCM and economic stability. 2. Geopolitical risks, 3. International security and BCM, 4. Public and Private partnerships, 5. Operational continuity, 6. The inward / outward view of Business Continuity, 7. Regulations...and much more! For the second segment we talk about Emergency Management or Crisis Management: Is it Time to Evolve? 1. More complexity in crisis, 2. Redefining incidents (small events growing to large-scale events), 3. Dealing with past Emergency Mgmt. and Crisis Mgmt. doctrine, 4. Catastrophes, 5. Communications, 6. Bringing BCM, Emergency Mgmt. and Crisis Mgmt. together, 7. Clarifying authorities (vs responsibilities), 8. A change in mindset...and much more! Kyle shares some great insights about BCM involvement in International Security and how the ERM and CM professions need - and must - evolve to address our changing times. Don't miss what Kyle has to share. Enjoy!

10-10

52:05

Join me as I talk with experienced Business Continuity Management (BCM), Incident Management, and Emergency Response specialist, Jennifer Park, as we discuss why organizations and leadership downplay the importance of BCM along with what it can offer organizations. During our discussion we touch on: 1. Defining BCM and resilience (Jennifer's view), 2. Viewing BCM as a short-term initiative, 3. 'Chicken little' syndrome, 4. Periodic rebuilding of programs, 5. Create and show value, 6. AI has the answers, 7. RTO misunderstandings, 8. Aligning BCM with IT, 9. Not understanding impacts and dependencies (it's not just the number of people using an application!), 10. Decisions, 11. Prioritization and reprioritization, 12. Tips to improve BCM visibility...and much more! Jennifer share some great insights on why organization leadership may not fully understand the complexity and benefits of a good BCM program, while also offer suggestions on how to improve our own if we aren't getting the traction we want. Enjoy!

Join me as I talk with the Security Director for the Americas at World Travel Protection, Frank Harrison, as we talk about 'Travel Risk Management'. With global 'hot spots' cropping up in what seems to be on a daily basis, understanding the risks is vital for individuals and organizations. During our talk we touch on: 1. Defining Travel Risk Management, 2. 'Duty of care', 3. Fit for Location (this is quite interesting that people should pay attention to), 4. Communication when traveling, 5. Travel risk assessments, 6. Teams, 7. Monitoring of global situations, 8. The 'Niger' incident (Frank and team were saviors here), 9. Crisis Management, 10. Understanding your risk environment, 11. Training...and much, much more! Frank shares some great insights on travel risk management and shares quite a few experiences from his long career. In today's global environment where situations seem to change on a daily basis, you don't want to miss what Frank has to say about traveling (either for leisure or business). Enjoy!