Problem Solved: The IISE Podcast

Here’s the problem: AI is evolving faster than most organizations can keep up — and the risks of falling behind are real.In this episode, futurist and researcher Mike Courtney, CEO of Aperio Insights, joins IISE’s David Brandt to explore how industrial and systems engineers can lead through the AI revolution. From balancing innovation with ethics to building systems that keep “humans in the loop,” this conversation reveals how to harness AI’s power without losing our human advantage.Full episode available October 28.🎙️ Presented by The Poirier Group — unlocking organizational potential through results-driven solutions. 🔗 thepoiriergroup.comLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

Much of the world around us—our workplaces, products, and public spaces—was never designed with everyone in mind. That oversight can create barriers, limit performance, and even put people at risk. But when ergonomics meets universal design, inclusion becomes innovation.In this episode of Problem Solved: The IISE Podcast, we hear from two leading voices in human factors and ergonomics: Bobbie Watts, past president of IISE’s Applied Ergonomics Society, and Anuja Patil, current president and risk control director at CNA Insurance.Together, they unpack how universal design principles are reshaping the way we work, build, and live—from accessible workplaces and flexible production lines to AI-powered safety systems and healthcare environments designed for all.🔹 Learn how “solving for one benefits many.” 🔹 Discover real-world examples of design that improves performance, safety, and longevity. 🔹 Explore how ergonomics and inclusion fuel innovation in the age of AI.Whether you’re an engineer, designer, or leader, this episode will change how you think about accessibility, efficiency, and the human side of systems design.🎙️ October is National Ergonomics Month — celebrate with us by learning how thoughtful design makes work better for everyone.Learn more about The Institute of Industrial and Systems Engineers (IISE)Learn more about The Applied Ergonomics DivisionProblem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

What does it mean to design without limits? In this trailer for Problem Solved: The IISE Podcast, past AES president Bobbie Watts and current president Anuja Patil preview their upcoming conversation on how ergonomics and universal design are shaping the workplace of today and tomorrow.From the curb cut effect to AI-enabled tools, discover how design choices can reduce injuries, improve performance, and expand opportunities for all.Episode Available October 14.Learn more about The Institute of Industrial and Systems Engineers (IISE)Learn more about The Applied Ergonomics DivisionProblem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

What happens when an athlete applies industrial and systems engineering principles to her training?In this inspiring bonus episode of Problem Solved: The IISE Podcast, Anwaar Zyoud shares how she earned her black belt in just one month, rose to the national team of Jordan, and competed on international stages all while discovering the power of ISE.By recording, analyzing, and optimizing her performance just like an engineer would, Anwaar transformed challenges into victories and carried that mindset into her professional career. Today, she serves in the office of His Majesty King Abdullah II.Her story is proof that ISE can open doors everywhere from the arena to the workplace.Anwaar Zyoud's video, How ISE Wins FightsHannah Brook's video, Food Security and Technology: A Moving PictureAll top entries: https://www.youtube.com/playlist?list=PLizt3nogHG51F-UxJ1UtMzO6thJ69CUmBISE Impact - Short Video Contest DetailsLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

What do food security, taekwondo, and industrial engineering have in common?They’re all part of the stories featured in the ISE Impact Short Video Contest—a creative initiative inviting students and professionals to explain the value of industrial and systems engineering (ISE) in just one minute.In this episode of Problem Solved: The IISE Podcast, we speak with with Dr. Ana Muriel from UMass Amherst, who helped to spearhead the contest, along with contest winners Hannah Brooks, a nursing student who tackled food security through animated storytelling, and Anwaar Zyoud, an industrial engineer from Jordan who used ISE methods to improve her taekwondo performance.You’ll hear how these short videos are helping prospective students and the public better understand the power of ISE—and how this field impacts nearly every industry imaginable.Whether you’re a student, a professional, or just curious about the hidden role of engineering in everyday life, this episode will challenge you to explore and expand your view of what ISE can do.👉 Subscribe to Problem Solved: The IISE Podcast for more conversations that showcase how industrial and systems engineers solve the world’s toughest problems.Hannah Brook's video, Food Security and Technology: A Moving Picture Anwaar Zyoud's video, How ISE Wins FightsAll top entries: https://www.youtube.com/playlist?list=PLizt3nogHG51F-UxJ1UtMzO6thJ69CUmBISE Impact - Short Video Contest DetailsLearn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

Many students have never heard of Industrial & Systems Engineering — and even fewer understand the incredible impact it has on the world. This episode of Problem Solved: The IISE Podcast explores a creative solution to that challenge: the ISE Impact Short Video Contest, which invites students and professionals to explain ISE’s value in just 60 seconds.You'll hear from:Dr. Ana Muriel, associate professor at UMass Amherst and co-creator of the contestHannah Brooks, a nursing student who used stop-motion animation to tackle global food securityAnwaar Zyoud, an industrial engineer who used ISE methods to transform her Taekwondo performanceTogether, they show how creativity, storytelling, and problem-solving can inspire the next generation of engineers.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

What if the way we think about problems is holding us back from solving them? Tom Wujec — designer, technologist, and multiple-time TED speaker — joins Problem Solved to explore how visual problem solving can help industrial and systems engineers tackle challenges of every size, from simple process fixes to wicked problems like climate change and AI disruption.In this episode, we discuss:Why traditional problem-solving methods often failThe four types of problems — simple, complicated, complex, and wicked — and why they need different approachesThe power of “plays” — structured, visual activities that align teams and unlock solutionsHow visualization frees up mental bandwidth, builds shared understanding, and drives better decisionsFive key shifts engineers can make to become better collaborative problem-solversWhether you work in manufacturing, healthcare, tech, or supply chain, Tom’s approach will expand your toolkit and transform the way you lead teams through today’s most complex challenges.Watch this episode on YouTube to see Tom's method's in action!tomwujec.comTed TalksBuild a Tower, Build a TeamGot a Wicked Problem? First, Tell me how you make ToastMaking Ideas Visible3 Ways the brain creates meaning"Art Before Breakfast" by Danny GregorySponsor: This episode is sponsored by IISE’s Performance Excellence Webinars. Learn from global thought leaders on operational excellence, data analytics, leadership, and more.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

Join us for our conversation with Tom Wujec - designer, technologist and multiple TED speaker known for his work in visual collaboration and wicked problem solving. -Why do traditional approaches often fail when problems get more complex?-Tom has shared his visual framework with Fortune 500 companies around the world, and now he shares it with us.See his visual work unfold in action by watching this episode on YouTube! Or catch it wherever you normally listen to your podcasts.Episode available on September 15, ISE Day!Special "thank you" to this episode's sponsor, IISE Performance Excellence Webinars - your chance to boost your career and expand your ISE toolkit. From leadership development, to supply chain resilience, to operational analytics, and more — these sessions help you sharpen your skills and improve your organization. Join thought leaders and practitioners from around the world. Learn more at iise.org/performance-excellence.Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

Get ready for Season 6 of Problem Solved: The IISE Podcast! This season we're spotlighting human-centered solutions in areas like AI, leadership, and process improvement. You'll hear from TED Talk speaker and innovator, Tom Wujec, Chick-fil-A franchise leader Sam Hartman, young professionals at the start of their ISE journey, and more. The season kicks of on #ISEDay, September 15 - a global celebration of Industrial & Systems Engineers. Join us to hear how every great solution is a story worth telling!Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

A new season, a new direction. Problem Solved: The IISE Podcast is back!New executive producer, Elizabeth Grimes, and the show’s creator, David Brandt take you behind the mic of Problem Solved. Hear how the podcast began and what’s coming in Season 6, with new episodes beginning on September 15, ISE Day!Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org

Listen to this #IISEAnnual2025 podcast break with Valerie Maier-Speredelozzi from the University of Rhode Island, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON’S CULLEN COLLEGE OF ENGINEERING: At the University of Houston’s Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.

Listen to this #IISEAnnual2025 podcast break with Jingfei Chen, senior principle product manager at ServiceNow, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON’S CULLEN COLLEGE OF ENGINEERING: At the University of Houston’s Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.

Listen to this #IISEAnnual2025 podcast break with David Gray from Autodesk Inc., recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON’S CULLEN COLLEGE OF ENGINEERING: At the University of Houston’s Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.

Listen to this #IISEAnnual2025 podcast break with Max Miller from Auburn University, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON’S CULLEN COLLEGE OF ENGINEERING: At the University of Houston’s Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.

Listen to this #IISEAnnual2025 podcast break with Sanjit Addepally from Rutgers University, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON’S CULLEN COLLEGE OF ENGINEERING: At the University of Houston’s Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.

Carly Walker of Auburn University is a first-time IISE Annual Conference & Expo attendee. She said she’s enjoyed her first year at the event thanks to what she describes as a “welcoming" atmosphere. Listen to this #IISEAnnual2025 podcast break with Carly, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON’S CULLEN COLLEGE OF ENGINEERING: At the University of Houston’s Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.

Melika Jahan Beikloo is a Ph.D. candidate from Clemson University in the industrial engineering department. It’s her first time at #IISEAnnual2025, and she’s also giving a presentation Monday, June 2. Listen to this #IISEAnnual2025 podcast break with Melika, recorded live on the floor of the IISE Annual Conference & Expo 2025 in Atlanta. Hit play to relive the energy, steal an idea before your next coffee refill, and stay plugged into the #IISEAnnual2025 buzz — wherever you engineer impact.SPONSORED BY THE UNIVERSITY OF HOUSTON’S CULLEN COLLEGE OF ENGINEERING: At the University of Houston’s Cullen College of Engineering, the Industrial and Systems Engineering Department prepares students not just to be team players — but to become dynamic leaders. Ranked among the Top 50 public universities by U.S. News & World Report, both the College and department are recognized for academic excellence and innovation. With flexible programs and industry-relevant certifications, such as our Lean Six Sigma program at lss.uh.edu we equip learners at every level to break through outdated systems and lead meaningful transformation. Discover more at ie.uh.edu.

Anuja Patil from CNA Insurance, and the president (2025-26) of the Applied Ergonomics Society, recently spoke with Problem Solved: The IISE Podcast during #AppliedErgo2025 in Orlando, Florida.Learn more about the conference at: iise.org/AEC

John Sohn from the University of Michigan recently spoke with Problem Solved: The IISE Podcast during #AppliedErgo2025 in Orlando, Florida.Learn more about the conference at: iise.org/AEC

In this special bonus episode from the Applied Ergonomics Conference 2025, Mike Courtney, founder of Aperio Insights, delivers a compelling keynote exploring the crucial link between imagination and innovation. Drawing on more than two decades of experience in market research and strategic foresight, Courtney shares how technologies such as AI and robotics are rapidly transforming concepts into reality. He emphasizes that the modern challenge isn’t just inventing but deciding which innovations truly merit investment. Courtney also highlights how adopting a futurist mindset enables professionals to not only survive but thrive amidst disruptive change, turning potential chaos into strategic advantage.