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Product Talk

Author: Products That Count

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Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.

About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
479 Episodes
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What's the secret to building products that stand out in a crowded market? In this episode hosted by Daniel Feldman, Raycaster Co-Founder and CEO Levi Lian shares insights on the evolving role of product management and the importance of integrating product marketing and design for rapid execution. Hear how Levi's background in ethnography and user research shaped his approach, and learn about the unique challenges and opportunities in the enterprise sales space.
How are leading organizations leveraging AI to enhance journalism and drive innovation? In this episode of the CPO Rising Series, Renée Niemi sits down with New York Times CPO Alex Hardiman to discuss the company's strategic approach to using generative AI. Alex shares insights on how the Times is using AI responsibly to make their journalism more accessible, drive monetization, and boost productivity - all while protecting the human expertise that is core to their mission. She also explores the evolving role of product managers in an AI-powered world, emphasizing the importance of creativity, judgment, and customer-centricity in the face of this transformative technology.
How is Palo Alto Networks innovating to address the evolving cybersecurity landscape? In this episode hosted by Justin Fowler, Palo Alto Networks Product Line Manager Priyanka Neelakrishnan discusses her book Autonomous Data Security and the company's platformization strategy to provide holistic cybersecurity solutions. Priyanka also shares insights on the growing challenges driven by AI and cloud adoption, and the importance of autonomous data security.
What makes a successful Chief Product Officer in today's rapidly evolving technology landscape? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, SAP President and CPO Ritu Bhargava shares her insights on the importance of decisiveness, building trust with customers, and adapting to the transformative impact of AI. Ritu emphasizes the power of saying "no" to clear the path for innovation, the value of becoming a trusted advisor to customers, and the need for product leaders to stay agile and reimagine their offerings in the face of technological disruption.
How can product leaders navigate product growth and communication challenges? In this episode of Product Talk hosted by Barbara Bermes, Atlassian Fmr Head of Product Jens Schumacher speaks on building a strong product culture, navigating communication challenges, and implementing effective decision-making frameworks to scale a successful SaaS business. Discover strategies for managing stakeholder expectations, leveraging data to drive product decisions, and fostering a collaborative, customer-centric approach to product development.
How can product leaders drive transformative impact at scale? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Target CPO Prat Vamana shares his insights on leveraging curiosity, transparency, and coaching to shape strategy, accelerate execution, and prepare for the future of AI. As a seasoned CPO with experience across large enterprises, Prat has witnessed the evolving role of product management in defining organizational direction and delivering tangible business results. He discusses how product teams are now empowered to actively shape strategy, not just execute on top-down initiatives. He also shares personal anecdotes on the key mentors and practices that have shaped his own leadership approach, emphasizing the importance of building trust, fostering discussion-based rituals, and developing the next generation of product talent.
How can product leaders leverage generative AI to enhance product efficiency and customer value? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Thomson Reuters CPO David Wong discusses how his team is harnessing the power of generative AI to transform their products and better serve their customers. David shares insights on Thomson Reuters' unique position to capitalize on the AI revolution, the significant efficiency gains they've achieved in areas like legal research and document analysis, and his strategic approach to balancing build, partner, and acquisition strategies for growth. Listeners will gain valuable perspectives on the evolving role of product management in the age of AI and how leading CPOs are adapting to this technological shift.
How are leading AI companies scaling their enterprise businesses? In this episode hosted by Sid Shaik, we dive deep into the strategies and insights from Vectara CEO Amr Awadallah and Vectara Head of Marketing Sean Anderson, as they share their experiences in scaling enterprise software businesses. As the AI market continues to evolve rapidly, Amr and Sean discuss the importance of adaptability, identifying worthy problems to solve, and building high-performing teams to navigate the challenges. They explore the nuances of product-led growth, the role of instrumentation and data-driven decision making, and their predictions for the future of the AI platform ecosystem. This conversation offers a unique perspective from seasoned entrepreneurs and executives at the forefront of the AI revolution, providing valuable insights for anyone looking to scale their enterprise software business.
How are today's Chief Product Officers adapting to the rapid changes in their role, from the pandemic's digital transformation to the AI revolution? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Euromonitor International CPO Michael Jozwik uncovers the strategies and challenges of leading product innovation in a data-driven, AI-powered world. He shares his unique journey to the CPO role, the growing strategic importance of the position, and Euromonitor's transformation from a consulting services model to a more product-led approach. Through personal stories of success and failure, Michael reveals the critical skills of product leadership, offering invaluable insights for aspiring and seasoned CPOs navigating the AI-powered future of their industry.
How can product leaders build mission-driven products and scale niche apps? In this episode of Product Talk hosted by Jonathan Ozeran, Hallow Co-Founder Erich Kerekes shares his insights on transitioning from a corporate career to founding a successful Catholic prayer and meditation app, navigating the challenges of product development and user engagement, and leveraging data to create a personalized experience for a growing community. Tune in for actionable advice on turning passion projects into thriving businesses.
How can granular data be transformed into impactful decarbonization actions? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this podcast, host and Silicon Valley Bank (a division of First Citizens Bank) Climate Tech & Sustainability SVP Maggie Wong will be interviewing Terralytiq CTO Alysha Hudson to discuss measuring Scope 3 (embodied CO2) emissions at the material level and facilitating deployment of impactful actions, maximizing value creation with granular product delivery based on target users' incremental needs, as well as the importance of diverse perspectives, data standardization and optimal financing for growing a start-up and tackling climate change.
How is the role of product leaders evolving? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Disney Fmr. CPO Sidd Mantri shares his experiences building a highly customized and localized Disney Plus product for markets like India, Indonesia, and the Middle East. He discusses the evolving role of the Chief Product Officer, highlighting key aspects such as customer focus, aligning business and customer outcomes, amplifying team productivity, and cultivating a high-performance culture. Additionally, Sidd provides his perspective on the impact of AI and generative AI tools on the product management function. He explains how AI is enhancing the efficiency and productivity of product managers, while emphasizing that creativity remains a core and irreplaceable aspect of the role.
How can product leaders build trust and align stakeholders? In this episode of Product Talk hosted by Nacho Andrade, Product Culture Founder Bruce McCarthy and Executive PM Coach Melissa Appel speak on the critical importance of stakeholder management in product development. They discuss their new book "Aligned," which they describe as the "missing manual" for getting product done, focusing on the often-overlooked skills of aligning teams and building trust with key stakeholders. They share personal experiences, practical techniques, and the underlying principles of effective stakeholder management, emphasizing the need for authenticity, curiosity, and a human-centric approach. The discussion provides valuable insights for product managers at all stages of their careers, as well as anyone working in cross-functional teams, on the art of navigating organizational dynamics and ensuring successful product outcomes.
How can product leaders balance short-term and long-term focus? In this episode of the CPO Rising Series hosted by Products That Count CPO Renee Niemi, Galileo Financial Technologies CPO David Feuer discusses his approach to balancing short-term and long-term focus in product management. David shares his philosophy of servant leadership, emphasizing the importance of empowering his team, and highlights Galileo's significant impact on improving financial inclusion and responsible lending. The conversation also explores his use of storytelling to deepen customer understanding and his perspective on adapting to the evolving role of AI in product management.
What does it mean to transform healthcare quality measurement through digital innovation? In this episode of the Care Catalyst series hosted by Cognizant Product Director Chenny Solaiyappan, NCQA CPO Krishna Kandula speaks on the organization's transformative initiatives in the healthcare industry. Krishna shares his journey from a technologist to a healthcare quality and risk management expert, and how his experience has informed his work at NCQA. The discussion delves into the importance of HEDIS (Healthcare Effectiveness Data and Information Set) and NCQA's shift towards digital quality measurement and data aggregation and validation. Krishna explains how these initiatives are aligned with CMS's strategy to transition all quality measures to a digital format, enhancing data accuracy, interoperability, and ultimately, patient outcomes.
How can product leaders turn product strategy and roadmap into value? In this episode of Product Talk, VNS Health Product Director Mark Bailes interviews Alegeus Fmr. CPO and Head of Banking Bill Reboul. They discuss the importance of focusing on the financial aspects of product strategy and roadmaps to drive value creation. Key topics covered include defining value in product management and the time value of money framework, aligning product strategy and roadmaps with financial goals and metrics, and challenges in prioritizing finances in product management. They also speak on developing product roadmaps that tell a financial story, the importance of internal alignment and external communication of product roadmaps, and the impact of reporting structure on a Chief Product Officer's ability to influence finances.
How can product leaders excel in delivering outcomes through AI capabilities? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Extreme Networks CPO Nabil Bukhari speaks on the evolving role of the Chief Product Officer, emphasizing the importance of leading not just products and technology, but also the business impact and human outcomes. Nabil discusses Extreme Networks' mission to help customers become "infinite enterprises" by providing connectivity, scalability, and exceptional customer experiences. He also delves into the implications of AI for product management, advising against treating AI as a standalone product and instead focusing on using AI capabilities to deliver tangible value and outcomes for customers.
How can product leaders find product market fit with customer insights? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this podcast, Silicon Valley Bank (a division of First Citizens Bank) Climate Tech & Sustainability SVP Maggie Wong will be interviewing Carbon Collective Investing President Breene Murphy to discuss achieving product market fit and scalability through understanding customer needs, optimizing adoption with user friendly process flow and technology, as well as leveraging market signals and relevant stakeholders to amplify product impact.
How can AI be used when scaling enterprise software? In this episode of Product Talk hosted by Sid Shaik, Amazon Fmr. Product Manager Polly Allen speaks on how to scale enterprise software businesses using AI. Polly discusses the role of AI in both the pre-product market fit phase and post-product market fit phase, highlighting the importance of prototyping quickly and creating personalized content. She also addresses the challenges of revenue generation in AI-driven businesses and the need for companies to start with internal use cases to improve efficiencies. Polly provides examples of how AI can be integrated into regulated industries like Schneider Electric and the critical considerations around managing the blast radius of AI's unpredictable outputs.
How can product leaders deliver exceptional customer experiences? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, NBCUniversal CPO Jim Denney shares insights on driving innovation and delivering exceptional customer experiences, drawing from his experience leading products like Peacock, Fandango, and the Olympics streaming coverage. He discusses his career journey and defining product experiences at TiVo and NBCUniversal, the innovations in the Olympics streaming experience and the importance of user control, the balance of art and science in product management including the role of AI, best practices for building a high-performing product team and driving accountability, and the future of product management and why it won't be replaced by bots anytime soon.
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