Are you feeling guilty about taking time off? Does the day-to-day grind keep you from thinking about big-picture growth? In this episode, roles are reversed as Pablo Gonzalez joins us to ask Marc the questions. Marc opens up about his unconventional philosophy that helped him scale Grace Management to over 1200 doors. Revealing why reading the Wall Street Journal is a good use of his time, how he embraced legislation as an opportunity, and why doing less of the day-to-day is how he built his team and business. Stop feeling lazy and start acting like the CEO your company needs. Attend the National Association of Residential Property Managers, where Marc will be speaking: https://www.narpmconvention.com/ Connect with Vendoroo, your AI maintenance coordinator https://vendoroo.ai/ Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust Lending One - real estate loans for investors https://lp.lendingone.com/grow Reconcile Daily - corporate & trust accounting experts https://www.reconciledaily.com/ NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
In this episode, Ben Burnett, Grace Property Management's VP of Property Management, shares how he manages a team of 15 high performing property managers, his journey from being a PM to a VP, and the challenges he’s overcome. He discusses his approach to leadership, emphasizing the importance of one-on-one meetings, and how he handles owner leads. This conversation offers valuable insights for company owners on how to successfully create a VP role and empower their managers to lead with autonomy. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust Lending One - real estate loans for investors https://lp.lendingone.com/grow Reconcile Daily - corporate & trust accounting experts https://www.reconciledaily.com/ NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
In this episode, Jessica Kampa VP of Operations at Grace Property Management, joins us to pull back the curtain on how their property management company runs. Jessica shares her journey from being hired to her current role, discussing the importance of delegation, why she's a firm believer in weekly one-on-ones, and how she's learned to manage a growing team. She offers invaluable advice to other business owners on how to find and work with a number two to achieve a more successful and balanced operation. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
In the current volatile market, property managers face a number of complex issues, from rising maintenance costs to longer days on market and shifting rent dynamics. On this episode, Marc sits down with Jesse Lederman, a senior analyst from Zelman & Associates, to dissect the latest single-family rental survey from Zelman. They discuss the critical trends impacting your business, including occupancy rates, renewal rent growth versus new lease rates, and the true cost of property maintenance. This episode delivers the vital data you need to make informed decisions and stay ahead of the curve. Find the full survey from Zelman: https://www.zelmanassociates.com/ Contact Jesse Lederman at: jesse@zelmanassociates.com Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Have you ever made a bad hire? Finding the right people is a frequent challenge for property management companies. Many struggle with hiring processes that lack structure, leading to less-than-ideal hires and high performers leaving. The key to building a strong team and allowing owners to step into more of a CEO role is to implement a consistent, values-driven hiring process. This episode gives property management business owners the tools to attract, assess, and retain top talent. It also highlights the often-overlooked benefits of virtual assistants (VAs) and how to hire them effectively, avoiding common pitfalls. By prioritizing a well-defined hiring strategy, owners can build a thriving business that operates efficiently with or without their constant direct involvement. Find Pete Neubig or VPM Solutions online: https://www.vpmsolutions.com/affiliate/pm-build Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Discover the ten toughest states for landlords, uncovering the strict laws, high taxes, and lengthy eviction processes that make property ownership challenging. Marc reveals how anti-landlord legislation and rent control impact your bottom line. Crucially, learn about the rise of "accidental landlords" and how this growing market segment presents a major opportunity for property management businesses to offer essential professional guidance in an increasingly complex environment. Article from the Rental Housing Journal - https://rentalhousingjournal.com/the-10-worst-states-to-be-a-landlord/ Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Marc shares his takeaways from attending the "Housingwire" event, where the speakers were the CEOs of top publicly traded real estate sales companies. Marc shares his reflections revealing surprising details about brokerage profitability, the constant challenge of retaining quality agents, the overemphasis on ‘culture’, and the real impact of technology on the industry. Discover why focusing on local, strong relationships remains your biggest competitive advantage in property management, even as the big players grapple with their own growing pains. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
What are the biggest mistakes property managers make when it comes to preventative maintenance? In this episode, Marc and former NASCAR driver Blake Koch, CEO of Filtertime, reveal the secrets to a proactive maintenance strategy (and what NOT to do!) that protects your properties and saves money. Blake, drawing on his unique background, shares insights into essential preventative measures for costly components from HVAC systems to foundations. Learn the critical difference between owner and tenant responsibilities for tasks like gutter cleaning and sprinkler winterization, and why leaving certain tasks to tenants can be a huge liability. Discover the "no-brainer" benefits of consistent air filter replacement, how it reduces maintenance calls, extends HVAC life, and even saves energy for residents. This episode offers clear, actionable advice to help property managers navigate the complexities of preventative maintenance, ensuring their investments are protected and their operations are optimized. Filtertime - the air filter subscription that you control. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Are you losing potential owner leads after the first call? Discover the crucial mistakes property managers make when speaking with potential owner-clients and learn how to transform those conversations into lasting partnerships. Jen Merritt of RentScale joins us to reveal the art and science including specific language cues that build connection, and the follow-up strategies that truly resonate. Feel the frustration of missed opportunities? Jen shares powerful insights on avoiding the dreaded "show up and throw up" approach and instead, creating genuine rapport. Learn how to earn a prospect's trust and address their specific pain points, turning initial inquiries into committed clients. Plus, hear an unbelievable story of Jen's extreme dedication to winning over a key owner-client. This episode is packed with actionable advice to help you stop leaving money on the table and start converting more owner leads with authenticity and impact. RentScale - Helping property management companies grow faster and smarter by mastering the new owner-client acquisition process. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Struggling with the time-consuming utility setup for new tenants? Discover a game-changing solution with Zac Maurais of Utility Profit. In this episode, Marc Cunningham explores how Utility Profit streamlines and even monetizes the utility transfer process for property managers. Learn how their platform automates tenant communication, confirms utility transfers, and provides a clear dashboard for managing everything. Zac also shares insights on economic trends impacting the industry and top tech tools for property managers. Discover how smaller PM companies can leverage technology, like Utility Profit, to offer services comparable to larger players, saving time and enhancing tenant satisfaction. This episode reveals a must-know tool for any property manager looking to boost efficiency and potentially generate additional revenue. Follow this link to learn more about Utility Profit. https://www.utilityprofit.com/?utm_source=paid&utm_medium=sponsorships&utm_campaign=PM+Build Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing. Learn how to develop a proactive approach instead of constantly reacting to emergencies. Discover actionable strategies to define your growth goals, optimize your pricing structure, enhance communication with owners, and create a powerful marketing strategy. This episode provides property managers with the tools and insights to elevate their business and work smarter, not harder. Also, learn about Marc’s new Strategy and Action Groups. This new program is designed as a way for property management company leaders to pull out of the weeds and make strategic decision for future business success. This episode offers a roadmap for strategic transformation. To learn about Marc's PM Strategy & Action group click here:https://www.pmbuild.com/action Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Do you want your owner clients to see you as more than just someone who handles repairs? To truly be an asset advisor, property managers need a solid understanding of property loans. In this episode, Marc chats with Josh Heinz of LendingOne, to demystify the world of property loans and lending. They discuss the critical differences between individual and portfolio loans, and why this matters to property managers. Learn why choosing between a local bank and a private lender can significantly impact your client's investment strategy. Josh also addresses common misconceptions held by both property managers and investors. Discover how understanding loan specifics can elevate your expertise and strengthen client relationships. Whether you're a seasoned property manager or just starting, this discussion provides essential insights to enhance your service and better serve your investor clients. Tune in to gain knowledge that will position you as a true asset advisor. Learn more about the LendingOne Growth Program here: https://lp.lendingone.com/grow Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Do you ever dream of selling your property management business one day? Or just curious about its current value? In this insightful episode, Marc chats with property management consultant Deb Newell about the ins and outs of selling a property management business. This conversation dives deep into key factors that influence a company's valuation, including EBITDA multiples and contract terms. Deb shares her expertise on determining the right time to sell, identifying potential buyers, and what steps owners should take now to maximize their company's appeal in the future. This episode is packed with valuable advice on preparing your business for sale and understanding the current market dynamics. Whether you're considering selling soon or just want to increase your company's value, this episode offers essential guidance from industry experts. To connect with Deb check out https://www.propertymanagementconsulting.com. Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Revolutionize Your Resident Experience with group rate internet for your single family home rentals! In this special bonus episode, Marc welcomes Thad Tarkington, co-founder and CEO of Second Nature, to unveil a groundbreaking product: group rate internet. Discover how this innovative offering provides FAST internet to residents at a discounted rate, while also generating revenue for property managers. Learn how Second Nature simplifies the process, handling everything from enrollment to equipment, ensuring a seamless experience for both residents and property managers. Explore the benefits of aligning internet contracts with lease agreements and how this amenity can attract quality tenants and impress owner clients. Hear how you can implement this game-changing service and elevate your property management business. Follow this link for a free demo from Second Nature: https://www.secondnature.com/request-demo?utm_source=website&utm_medium=backlink&utm_campaign=pm_build To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Marc takes open questions from property managers on a variety of topics including effective strategies for handling disrespectful tenants, creating DIY repair videos, and qualifying potential owners. Learn how to respond to negative reviews, implement a welcome gift strategy, and navigate the complexities of credit repair recommendations. This episode is packed with valuable insights and actionable advice, guiding you towards a more efficient and successful property management business. Gain expert knowledge and tackle those everyday challenges with confidence. For reliable real estate loans for investors check out LendingOne. Manage more doors with less stress with LeadSimple! Rentvine - the property management software you can trust Grow your property management business with PMW. Join us at the NARPM Broker Owner Conference. To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Feeling Anxious About the FTC Lawsuit Against Greystar? The recent FTC lawsuit against Greystar has sent shockwaves through the property management industry, leaving many property managers feeling uncertain and anxious about the future.In this episode, Marc Cunningham provides clarity and guidance on navigating the evolving landscape of fee transparency and compliance. Discover the potential implications of the Greystar lawsuit for your business and learn actionable strategies to protect yourself. Marc shares best practices for disclosing fees, setting fair application fees, and building trust with tenants. Gain valuable insights and alleviate your anxiety surrounding the FTC's crackdown on hidden fees and deceptive advertising. Links to out resources: Press release from FTC https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-state-colorado-take-action-against-greystar-nations-largest-multi-family-rental-property-manager? Grace Property Management Fee Transparency Policy https://www.rentgrace.com/fee Reconcile Daily - A daily reconciliation service ensuring your trust accounts are accurate and compliant https://www.reconciledaily.com Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Join us at the NARPM Broker Owner Conference. To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Want to grow your property management business by 100+ doors per year without a dedicated BDM? In this crossover episode with Stephen Fox from Upkeep Media, Marc Cunningham shares Grace Property Management's unique approach to growth. Learn how Grace Property Management leverages executive property managers as independent contractors, focusing on relationships and education rather than traditional sales tactics. Discover the benefits and challenges of this model, including commission structures, closing rates, and managing larger portfolios. Don't miss this opportunity to explore innovative growth strategies and discover how to scale your property management business effectively without the need for a dedicated sales team. Click to view the Property Management Growth Blueprint Course: https://propertymanagementblueprint.co/ Follow this link for a free property management lead generation analysis from Upkeep Media. Manage more doors with less stress with LeadSimple! Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
Are you struggling to show your expertise to your owner-clients and show yourself as a true real estate investment advisor rather than just a property manager? If so, the solution may be to hold annual risk-assessment meetings with your owner-clients. Marc Cunningham explains what the conversations sound like and why they are crucial for building strong owner relationships and showcasing your expertise. Learn how to structure the meetings, which key topics should be addressed including expected holding costs, tenant screening challenges, market trends, legislative updates, and more.. Discover how to position yourself as a trusted advisor and help owners make informed decisions about their investments. This episode provides practical tips and valuable insights to enhance your communication and solidify your role as a professional property manager. Manage more doors with less stress with LeadSimple! Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Denver Property Management Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.
How much should you tell your property owners to expect to spend on property maintenance? In this episode, you will learn how to set realistic expectations with owners and optimize your maintenance processes for lease renewals. Joining us is Ray Hespen of Property Meld to discuss maintenance costs, common mistakes property managers make, and the importance of tenant satisfaction. Plus, hear a hilarious role-playing scenario where Marc becomes the demanding owner, putting Ray's expertise to the test. Follow his link to see how Property Meld can help you solve your maintenance challenges. Manage more doors with less stress with LeadSimple! To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative 2024.
Are your vacant rental properties taking longer to rent? If so, you are not alone - but there are things you can do to reduce your vacancies and speed up your rental process. In this episode, you will learn how to set realistic renting expectations with owners, price properties more effectively, what types of move-in specials to offer, and leverage your vacant property marketing to attract new owner-clients. In today's challenging market, it's more important than ever to have effective strategies for renting properties quickly. Joining Marc is Kori Covrigaru of PlanOmatic, who shares how PlanOmatic's automated tools, including photography, floor plans, and 3D scans, can help you reduce vacancy times and attract quality tenants. If you’re looking to work more efficiently, lease vacancies faster, maximize rental rates, and elevate your brand. Check out PlanOmatic. Manage more doors with less stress with LeadSimple! To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative 2024.