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© 2025 Property Management Frame Breakers
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The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.
96 Episodes
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AI isn’t “coming” anymore. It’s here. So now the question isn’t “Will AI replace my team?” It’s this: “What does my org chart look like when AI owns the tasks?” In this special mini-episode compilation of Property Management Frame Breakers, Pablo Gonzalez with Reza Keshavarzi, Jay Berube and Bill Davy break down how to build the AI-First Org Chart from the ground up—so you can stop guessing, stop bolting tools onto broken workflows, and start designing a team where humans and AI actually co...
What if the reason your PM business feels like chaos isn’t your team… it’s the type of doors you manage? In this episode of Property Management Frame Breakers, Pablo Gonzalez sits down with Peter Tverdov, a vertically integrated operator who’s proving a contrarian truth: quality doors scale, low-quality doors burn you out. They unpack how an investor-grade, turnkey model (brokerage + construction + management + systems) upgrades your entire business-margin, trust, retention, and growth- wi...
What if the most unfair part of property management… is the part no one talks about? The holidays. While everyone else is unplugging, property management teams are on-call because the “small” maintenance issue that’s no big deal in September becomes a full-blown emergency when tenants have family in town and the oven dies at 6 PM on Christmas Eve. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, calls out the holiday injustice baked into t...
What if the market isn’t as expensive as it looks? And what if, beneath the headlines, the rates, and the noise, real estate is actually on sale right now? In this episode of Property Management Frame Breakers, investor and author Justin Anderson joins Pablo Gonzalez to break down one of the most eye-opening frameworks we’ve ever brought to the show: Why real estate has never been cheaper in real terms… and why almost no one sees it. Using gold as a value yardstick (instead of the dollar), ...
That belief is everywhere in property management, and it’s understandable. Most AI people have experienced was layered onto legacy software, automating bad rules faster and relying on burned-out humans to hold everything together. This episode was inspired by a thoughtful post from Peter Lohmann, who rightly pointed out that businesses should identify their biggest constraint before rushing into AI. Constraint theory matters. Where this conversation picks up is the next question: what if our ...
Most investors chase the easy flip, but the biggest fortunes are built by those willing to solve the hardest problems. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with developer and operator Chris Weidley to break down a radically different approach to wealth building: The Affordable Housing Thesis. Chris reveals how he pivoted from general opportunism to solving the affordable housing crisis through Public-Private Partnershi...
What happens when one of the most advanced AI systems in property management gets pressure-tested in the real world? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez is joined live from the floor at IMN SFR West by David Normand for an unfiltered look at the current state of agentic AI and the surprising paradox at the center of it: The more advanced the AI becomes, the more important the humans behind it are. David reveals what it really ta...
What if a single $1,000 experiment could ignite your most powerful referral flywheel? That's exactly what happened to Chapin Hemphill. In this episode of Property Management Frame Breakers, Chapin sits down with Vendoroo's Chief Evangelist, Pablo Gonzalez to share the story of how a $1,000 "unreasonable hospitality" bet helped him and his business partner overcome a deep-seated fear of being on camera. That single experiment unlocked their "buddy comedy" dynamic, led to a new, authentic co...
For decades, property management has carried a hidden cost: burnout. We’ve called it “paying your dues” or “the nature of the job,” but behind the memes and hustle culture lies a painful truth: our industry was built on a system that rewards firefighting, not fulfillment. But what if that’s about to change? In this special edition of Property Management Frame Breakers, we’re bringing together insights from four of our most powerful episodes to create a single, transformative playbook. From...
Why do so many new AI features feel... "meh"? We're deep into the AI revolution, yet that initial "wow" is often replaced by underwhelming rollouts. We’ve been sold on "vision," but what we're getting often feels like "curiosity." The truth is, the industry is stuck in the "chasm" between visionary tech and the pragmatic, "pain-driven" results property managers actually need. In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with Arturo Ache and Bruno Wesley of DoorLoo...
Most property managers want to invest, but very few actually do. The top reasons why? They think they don't have the money. But that's because they don't understand "subject to" and bonus depreciation. In this episode, Pablo Gonzalez shares what he learned after spending time at the PM Systems Real Estate Investor Mastermind hosted by Paul Kankowski and Wolfgang Croskey. This was part research and part personal mission, since Pablo is on his own path to becoming a better investor. He br...
If you're a PM leader feeling "bogged down" and "drowning" in daily operations, you probably think you need to be the one to master AI. But what if your real job is simply to find someone else to do it? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez sits down with Courtney Parks, a property management leader who’s flipping the script, arguing that the new key to operational excellence isn't a better ops manager, it's a new role entirely: the...
Story isn’t just for movies, keynote speeches, or bestselling authors. It’s the most underrated business tool you already have and probably aren’t using enough. In this episode, Vendoroo's Chief Evangelist Pablo Gonzalez breaks down the simple storytelling frameworks that founders, leaders, and property managers can use to communicate more clearly, influence more effectively, and stand out in a noisy, commoditized market. Beginning with a spark from Kobe Bryant’s own obsession with storytel...
As AI becomes more commonplace, it's your ability to build relationships that will make or break you. In this episode, Jonathan Cook joins Vendoroo's Chief Evangelist, Pablo Gonzalez, to unpack how the next era of property management won’t be won by those who automate fastest but by those who connect deepest. Through analogies, archetypes, and genuine insight, they reimagine AI as a relationship amplifier, not a replacement and explore how belief, storytelling, and trust can redefine leader...
Everyone says, “culture eats strategy for breakfast.” But here’s the truth: culture doesn’t just eat strategy, it feeds revenue. In this episode of Property Management Frame Breakers, Vendoroo Chief Evangelist, Pablo Gonzalez, breaks down why company culture is the new marketing channel and how it can become the most profitable part of your business. Drawing from his $40M word-of-mouth case study at JWB Real Estate Capital, Pablo reveals the exact framework that turned culture into compound...
What if your best marketing wasn't an ad, but an experience so memorable it turned every customer into a salesperson? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with CX disruptor, Reece Register, to unpack why traditional marketing is dying and how a new growth model built on "ridiculous delight" is taking its place. This isn't just about good service. It's about designing a customer journey so powerful that your reputation ...
Four events, six weeks and one year since joining Vendoroo. And at NARPM Nationals, it all came together. In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ended in one defining moment: the move from "AI promise" to "AI proof." This isn't a future vision; it's a look at the hard data, real-world case studies (like 6 hours of work becoming 30 minutes), and the "gamified" roadmap that's proving 95%+ maintenance aut...
Most property managers think growth is about one thing: adding more doors. But right now, the greatest opportunity in the industry (the generational "Boomer Exit") comes with a hidden trap. What if the deal you just closed is a ticking time bomb of churn because you overlooked the most critical part of the acquisition? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez 🧠 sits down with Stacey Salyer, the industry's own "Queen of the Acquisitio...
Property managers love to talk about NOI but what if that’s not what actually keeps clients around? In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down why NOI might just be a mirage - a metric that looks great on paper but fails to address the real reason owners fire their PMs. The real metric? KTA — Kitchen Table Arguments. Because when stress peaks and owners start asking, “Why are we even doing this?”, your NOI won’t save the relationship. Through storie...
“The question is not, ‘What are my options?’ The question is, ‘What's the clearest picture of the ideal fantasy outcome?’ Most PMs compete by picking from the same tired menu. But what if you built a business so bold, so differentiated… that ideal clients chase you? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with Mark Brower to unpack a fundamental reframing of how property managers can achieve radical differentiation ...
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