In this insightful episode of the Public Sector Podcast, Sylvester Hubbard, Director of Enterprise Application Services at the Virginia Department of Corrections, takes listeners inside the complex world of data-driven corrections. He explains how the Department manages vast amounts of data—from inmate management and facility security to re-entry programs and workforce operations—and the challenge of connecting these isolated systems to drive smarter, safer, and more effective decision-making. Hubbard shares how his team is using AI, analytics, and modernization to transform correctional operations, improve efficiency, and support rehabilitation. From predictive insights and automated security systems to mobile access and real-time reporting, he demonstrates how innovation can enhance both safety and opportunity—while reminding us that technology is only as powerful as the people who use it with purpose and integrity. Sylvester Hubbard III, Director of Enterprise Application Services, Virginia Department of Corrections For more great insights head to www.PublicSectorNetwork.co
When a pre-ransomware cyberattack hit St Vincent's Health Australia, Acting National Director of Corporate Affairs and Communications Elliot Stein found himself leading through uncertainty. In this episode, he takes us inside the tense 72 hours that followed—where every decision, from going public early to engaging government partners, was guided by one principle: trust. Elliot also reflects on the broader lessons learned—from transparent crisis communication to the irreplaceable role of human connection in an age of AI. As he shares candid insights on leadership, reputation, and resilience, this episode reveals how honesty and collaboration can turn a potential crisis into a defining moment of integrity. Elliot Stein, A/National Director Corporate Affairs and Communications, St Vincent's Health Australia For more great insights head to www.PublicSectorNetwork.co
In this episode, we explore alongside Ott Velsberg, Government Chief Data Officer, Estonian Ministry of Economic Affairs and Communications, how Estonia—a global pioneer in digital transformation—is redefining what's possible with data and artificial intelligence. As one of the most digitally advanced nations in the world, Estonia is moving beyond e-governance to integrate AI across its economy, public services, and daily life. With a firm commitment to transparency, ethics, and citizen trust, the country is building a future where innovation and accountability go hand in hand. Listeners will discover how Estonia's forward-thinking policies, infrastructure, and investments are powering its data economy, driving smarter governance, and setting a global standard for responsible AI adoption. From real-world examples of AI disrupting traditional systems to actionable insights for enhancing competitiveness, this episode offers a roadmap for any organisation looking to harness data and innovation the Estonian way. Ott Velsberg, Government Chief Data Officer, Estonian Ministry of Economic Affairs and Communications For more great insights head to www.PublicSectorNetwork.co
This episode featuring Dr David Tuffley, Senior Lecturer Senior Fellow | Higher Education Academy School of Information & Communication Technology Institute of Integrated & Intelligent Systems (IIIS), Griffith University, dives into the high-stakes world of cybersecurity at major sporting events, where protecting critical systems like ticketing, broadcasting, and athlete data is non-negotiable. Listeners will hear how organisers implement continuous monitoring to detect and respond to threats in real time, and why success depends on seamless collaboration between local, national, and international cyber teams. It's a behind-the-scenes look at what it takes to keep the Games safe, connected, and running smoothly. Dr David Tuffley, Senior Lecturer Senior Fellow | Higher Education Academy School of Information & Communication Technology Institute of Integrated & Intelligent Systems (IIIS), Griffith University For more great insights head to www.PublicSectorNetwork.co
Speaking from the perspective of a non-technologist, Jared Cowley Grimmond, Deputy Director General for Water Resource Management, shares the Department's ongoing digital transformation journey in Queensland. He highlights the importance of getting the foundations right—modernising legacy systems, moving to cloud platforms, and creating online portals—while ensuring services remain accessible for all citizens, not just digital users. Jared emphasises the role of people and focus in making transformation stick: aligning staff, listening to customers, starting small, and learning from both successes and failures. From staff-driven innovations and AI tools for water mapping to lessons learned from other states, his message is clear—digital transformation is as much about culture, collaboration, and governance as it is about technology. Jarrod Cowley-Grimmond (Deputy Director-General, Water Resource Management, Department of Local Government, Water and Volunteers) For more great insights head to www.PublicSectorNetwork.co
In this episode, we catch up with Michelle Simpson, Strategic Technology Advisor, Office of Digital Government, Department of Premier and Cabinet WA as she dives into the biggest hurdles agencies are facing right now—and more importantly, how to tackle them head-on. From the power of transparency and smarter vendor management, to making the most of the Assurance Review and other Digital Government support, you'll hear practical insights that can turn challenges into opportunities for success. Michelle Simpson, Strategic Technology Advisor, Office of Digital Government, Department of Premier and Cabinet WA For more great insights head to www.PublicSectorNetwork.co
Join Amanda Garcia and Dan Wilkins, CISO for the Arizona Department of Economic Security, as they explore the intersection of AI, automation, and collaboration in public sector cybersecurity. Dan shares practical strategies for building a proactive defense, leveraging emerging tech, and fostering the partnerships essential for resilience in an evolving threat landscape. Dan Wilkens, Chief Information Security Officer, Arizona Department of Economic Security For more great insights head to www.PublicSectorNetwork.co
In this episode, Dony Alex, Director of the Data Centre of Excellence with the Government of Alberta, discusses how sustainable data platforms and federated ecosystems can transform siloed information into AI-ready products. He explores the challenges of data governance, the balance between innovation and responsible controls, and how generative AI is democratizing access to insights. Tune in to discover actionable takeaways for building a collaborative data culture and learn why governments can't afford to fall behind in the race to turn data into impact. Dony Alex, Director – Data Centre of Excellence, Ministry of Technology and Innovation, Government of Alberta For more great insights head to www.PublicSectorNetwork.co
In this episode, Stephen Woods from the WA Department of Justice explores why cyber resilience is essential for protecting sensitive public data and services. He breaks resilience into four stages—anticipate, withstand, recover, and adapt—emphasising that cyberattacks are inevitable, but preparation and testing make the difference. From regional connectivity challenges to incident simulations like the Corporate Compromise Game, Stephen shows how planning, collaboration, and transparency strengthen response. He also highlights diversity as a superpower—with varied perspectives, cultural insights, and neurodiverse talent improving detection, decision-making, and innovation. His core message: resilience isn't just about technology, it's about people, culture, and trust. Stephen Woods, Chief Information Security Officer, Department of Justice WA For more great insights head to www.PublicSectorNetwork.co
In this episode of Public Sector Podcast, we chat with Jocelyn, the Deputy Minister for Environment and Climate Change in Manitoba, about the transformative role digital tools are playing in reshaping government-citizen relationships. From co-creation of policies to fostering two-way communication, Jocelyn shares how Manitoba is using digital platforms like Engage EMB to create more inclusive, transparent, and responsive governance. We explore the shift from one-way communication to collaboration, the importance of maintaining privacy while engaging data-driven strategies, and how governments can use technology to build trust and better serve their citizens. Tune in for practical insights, real-world examples, and actionable tips on revolutionizing citizen engagement in the digital age. Don't miss this conversation—it's one you'll want to share with your colleagues and leaders in government! Jocelyn Baker, Deputy Minister Environment and Climate Change at Government of Manitoba. For more great insights head to www.PublicSectorNetwork.co
Virginia is leading the charge in digital transformation—leveraging AI and emerging technologies to streamline government operations, tackle complex data challenges, and improve public service delivery. In this episode, we're joined by Robert (Bob) Osmond, Commonwealth Chief Information Officer, Virginia IT Agency whoexplores how the state is using innovation to create more efficient, transparent, and citizen-centred government services. From AI-powered process improvements to the Central Permit Transparency initiative, discover how Virginia is simplifying bureaucracy, breaking down data silos, and transforming citizen and business experiences across the state. If you're looking to modernize public services, this episode is packed with practical insights and proven strategies. Robert (Bob) Osmond, Commonwealth Chief Information Officer, Virginia IT Agency For more great insights head to www.PublicSectorNetwork.co
In this episode, Matthew Craft, Detective Superintendent, NSW Police Force examines the evolving landscape of cybercrime in 2025—what's changed, what's emerging, and what organisations need to know to stay ahead. From rising threat trends to response readiness, the discussion also highlights the importance of national and international cooperation in combating cyber threats. Whether you're in government, law enforcement, or cyber defence, this episode offers timely insights into staying resilient in a high-risk digital world. Matthew Craft, Detective Superintendent, NSW Police Force For more great insights head to www.PublicSectorNetwork.co
In this episode of Public Sector Podcast, we are joined by Josh Wagner, Arizona's State Chief Data and Analytics Officer, as Arizona drives forward with data modernization, AI governance and cross agency innovation. Josh will dive into the strategies shaping Arizona's data-driven future and the lessons other jurisdictions can take from their journey. This includes connecting the dots on how data is addressed, challenges in advancing Arizona's data modernization journey, the role of governance, and the acceleration of collaboration. Josh Wagner, Arizona State Chief Data and Analytics Officer, State of Arizona For more great insights head to www.PublicSectorNetwork.co
In this episode, Emily Mailes, Chief eHealth Strategy Officer at the Victorian Department of Health, joins us for a fireside chat on navigating digital transformation in healthcare. She shares how Victoria is tackling outdated systems, adopting AI, and reshaping its digital strategy to improve patient care and system efficiency. From managing billion-dollar IT backlogs to building interoperable platforms and developing AI governance frameworks, Emily offers practical insights into balancing innovation with safety, ethics, and long-term sustainability. Essential listening for health leaders, policymakers, and digital strategists looking to modernise healthcare while keeping patients at the centre. Emily Mailes, Chief eHealth Strategy Officer, Victorian Department of Health For more great insights head to www.PublicSectorNetwork.co
In this episode, we sit down with two visionary leaders driving innovation in municipal government: Jan Bradley, Chief Information Technology Officer (CITO) of Calgary, and Scot Barker, Chief Innovation Officer (CINO) of Burlington, Vermont. From AI adoption and cybersecurity to legacy system modernization and equitable digital access, they share candid insights on: Balancing innovation with risk: How cities experiment with emerging tech (like Calgary's "Wave Centre" for rapid prototyping) while safeguarding data and public trust. The post-COVID mandate: Why digital transformation is no longer optional—and how it's reshaping citizen engagement and service delivery. Data as a strategic asset: Practical approaches to unlocking value from data (without drowning in legacy systems or privacy pitfalls). Talent and partnerships: How to attract tech talent to the public sector and collaborate effectively with vendors, academia, and communities. The future of govtech: Bold predictions on AI, quantum computing, and the technologies that will redefine local government in the next 5 years. Whether you're a public sector leader navigating tight budgets and complex stakeholder needs or a solution provider looking to align with government priorities, this conversation offers actionable lessons and real-world examples from the front lines of civic innovation. Jan Bradley, Chief Information & Technology Officer, City of Calgary & Scot Barker, Chief Innovation Officer, City of Burlington For more great insights head to www.PublicSectorNetwork.co
This episode features Mark Lenzner, Executive Director, ICT / Digital Sourcing, Digital.NSW, NSW Department of Customer Service, who explores how the Test and Buy Innovation model is transforming public sector procurement. Learn how agencies can adopt more agile, outcome-focused approaches to tackle community challenges—by prioritising the problem rather than prescribing the solution. From fostering procurement flexibility to unlocking access to a wider pool of tailored, innovative offerings, the discussion dives into strategies that drive better results in public service delivery. A must-listen for public sector leaders and innovators rethinking how government buys and builds. Mark Lenzner, Executive Director, ICT / Digital Sourcing, Digital.NSW, NSW Department of Customer Service. For more great insights head to www.PublicSectorNetwork.co
In this episode, we hear from Joshua McKenzie, Manager, Cyber Governance, Risk and Assurance, Parliament of NSW who explores how government service providers can strike the right balance between compliance, cost-effectiveness, and risk management—without compromising on safety or service delivery. Listeners will gain insights into prioritising tasks through a people-centric lens, applying threat-based risk strategies, and implementing practical, scalable approaches to achieve compliance. Whether you're in operations, policy, or cyber risk, this conversation offers actionable takeaways for building safer, more effective government services. Joshua McKenzie, Manager, Cyber Governance, Risk and Assurance, Parliament of NSW For more great insights head to www.PublicSectorNetwork.co
In our latest episode, Jamey Martell, Senior Director, One Person One Record, Nova Scotia Health Authority, Dr. Julie Maranda, Chief Medical Information Officer, One Person One Record, Nova Scotia Health Authority highlight that as healthcare systems go digital, trust and security must be built in from the start. Our healthcare leaders from Nova Scotia Health and its OPOR (One Person One Record) share how they're designing a unified, province-wide health record system that puts governance, privacy, and user needs at the centre. Find out how OPOR is embedding protections throughout system design, aligning clinical and technical teams, and safeguarding sensitive health data—while also building public trust in the future of digital care. Jamey Martell, Senior Director, One Person One Record, Nova Scotia Health Authority, Dr. Julie Maranda, Chief Medical Information Officer, One Person One Record, Nova Scotia Health Authority For more great insights head to www.PublicSectorNetwork.co
This episode, Nicholas Davis, Co-Director, UTS Human Technology Institute takes listeners on a deep dive into the transformative world of Artificial Intelligence and the essential guardrails needed to ensure its safe, ethical, and effective application. Drawing on global best practices, emerging domestic trends, and state-level strategies, the conversation explores how NSW and the broader Australian public sector can harness AI's potential while maintaining public trust and navigating complex regulatory landscapes. From understanding the technology and building a clear strategy, to implementing governance frameworks and operationalising AI at scale, this episode unpacks every layer of the journey. Whether you're exploring use cases or managing risk, it offers a roadmap for safely accelerating AI adoption across government. Nicholas Davis, Co-Director, UTS Human Technology Institute For more great insights head to www.PublicSectorNetwork.co
The future of government is being rewritten—and it's digital. In this insightful episode, we sit down with Aneesh Joshi and Omar Shabbir from Infrastructure Ontario (IO) to explore how cutting-edge technologies like Digital ID systems, AI, and Digital Twins are revolutionizing public services. From eliminating bureaucratic silos to creating seamless, citizen-centric experiences, Aneesh (Technology Advisory Lead) and Omar (Growth Practice Lead) break down: - Why Ontario needs a secure Digital ID—and how it could transform everything from healthcare to transit. - The game-changing potential of Digital Twins—virtual replicas of infrastructure that optimize urban planning, healthcare, and more. - Overcoming barriers to innovation in government—from privacy concerns to fostering cross-sector collaboration. - Lessons from global leaders and actionable steps for public-sector leaders to accelerate change. Whether you're a policymaker, tech enthusiast, or simply curious about the future of government services, this conversation offers a bold vision for a smarter, faster, and more connected Ontario. Tune in and discover how emerging tech is turning bureaucracy into breakthroughs. Aneesh Joshi and Omar Shabbir from Infrastructure Ontario. For more great insights head to www.PublicSectorNetwork.co