Radical Candor: Communication at Work

The fine line between transparency and TMI.Let’s get into it: oversharing at work — we’ve all done it, and we’ve all cringed after. But here’s the tea: when we spill sensitive info without thinking, we’re not just breaking trust, we’re tanking our ability to Care Personally and Challenge Directly. In this episode, Kim, Jason, and Amy dig into a listener's story about sharing too much too soon and just how quickly oversharing can derail trust and create chaos. They unpack why these missteps happen, how different company cultures play into it, and what it really takes to find that sweet spot between transparency and discretion. If you’ve ever found yourself in the awkward aftermath of an overshare, this one’s for you. Let’s learn how to slow down, think it through, and keep our Radical Candor intact!Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Use the GSD Wheel So No One Feels Sad, Bad or Left Out 4 | 2Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy, Kim and Jason introduce the episode around a listener’s question on oversharing at work.(00:01:26) Listener's Question on OversharingA listener seeks advice on managing sensitive information more effectively.(00:03:58) Communication and Cultural AssumptionsHow organizational secrecy and biases affect information sharing.(00:06:30) Pause and Reflect The importance of pausing before sharing any potentially sensitive information.(00:08:42) Organizational Communication StructureInsights into structured vs. open communication styles and their impact.(00:12:09) Developing Effective Information ChannelsStrategies for ensuring efficient communication and reducing redundancy.(00:17:12) Soliciting Feedback and Building TrustSoliciting feedback from team leads after communication missteps.(00:22:16) Framework for Information SensitivityThe “Category” framework to clarify communication roles and boundaries.(00:24:56) Initiative and Respecting BoundariesThe balance of taking initiative versus respecting organizational boundaries.(00:28:55) Communication and Problem PreferenceBeing clear on workplace communication styles to tackle preferred challenges.(00:33:43) Personalizing Communication StylesInsights on managing communication impulsivity and biases.(00:38:47) Radical Candor TipsChecklist for managing sensitive information and improving communication.(00:41:05) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Susan Rigetti on speaking up, keeping receipts, and why silence is never the answer.We’re shaking up the workplace and diving deep into the raw reality of whistleblowing and the courage it takes to speak up with this special episode from the Radical Respect podcast. Kim, Wesley, and special guest Susan Rigetti, author of Whistleblower, break down the challenges of calling out toxic systems while being real with yourself. When harmful practices go unchecked, they don’t just derail careers—they damage the core of psychological safety that we all need to do our best work. So how do you find the strength to raise your voice when the stakes feel impossibly high? Susan shares her own powerful story of calling out the broken culture at Uber, laying out what happens when you decide you’ve had enough and choose to act. If you’ve ever struggled to raise your voice in the face of workplace dysfunction, learn why silence is never the answer and how respect and courage can transform even the most challenging environments.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How Susan Fowler Rigetti Inspired Me to Step Up and Speak OutSusan Fowler RigettiReflecting on One Very, Very Strange Year at UberWhistleblower: My Unlikely Journey to Silicon Valley and Speaking Out Against InjusticeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy introduces the Radical Respect podcast with Kim, Wesley and guest Susan Rigetti, author of Whistleblower.(00:03:24) Whistleblower and Lessons from UberSusan discusses her book, Whistleblower, and her challenges at Uber.(00:07:13) Advice to Younger SelfThe hard lesson of recognizing when a system can’t be fixed from the inside.(00:10:33) The Cost of Staying SilentThe psychological and financial struggles many face when they stay silent.(00:14:25) Staying True to Your ValuesHow keeping a list of values helped navigate a toxic work culture.(00:16:20) Writing WhistleblowerAddressing misconceptions and setting the record straight with Whistleblower.(00:21:18) Understanding Systemic BarriersThe systemic barriers that individuals face in the workplace.(00:23:55) Reporting to HRDocumenting and reporting issues to hold organizations accountable. (00:26:20) Keeping the ReceiptsAdvice on documenting conversations and emails to protect oneself.(00:29:07) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Examining and expanding our capacity to hold different beliefs.Brace yourself—this episode is all about navigating workplace tension with Radical Candor. Kim and Amy team up with Denise Hamilton, author of Indivisible: How to Forge Our Differences Into a Stronger Future, to tackle the complicated landscape of workplace polarization and the radical power of respect. Denise, known for her "irrational optimism," sheds light on how we can bridge deep divides, even when it feels impossible and that respect isn’t something earned through understanding—it’s the baseline that makes understanding possible. They explore why caring personally means building trust, even when opinions clash, and how we can create workplaces that honor both individual voices and collective purpose. With Denise’s wisdom and Kim’s Radical Candor principles, this episode digs into the tough conversations leaders often avoid but desperately need. If you’ve ever felt the strain of differing views at work, this conversation is for you—because staying connected is the only way forward.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:RC Pod: Political Discussions at WorkDenise Hamilton / Indivisible: How to Forge Our Differences Into a Stronger FutureRadical Respect pod: Indivisible [YouTube]WatchHerWorkDenise HamiltonConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce Denise Hamilton, author of Indivisible.(00:03:32) Discussing Politics at WorkInsights into the discomfort around political conversations in professional settings.(00:05:01) Contradictory MessagesThe conflicting messages people face around authenticity at work.(00:07:22) Building a Respectful Work CultureHow workplace culture influences political discussions.(00:10:59) Personal and Workplace BoundariesBalancing personal beliefs and professionalism at work.(00:12:59) The Role of Respect in UnderstandingRespect as the foundation for understanding others.(00:16:42) Holding Space for Emotions Post-ElectionThe importance of allowing emotional expression at work after tense events.(00:21:36) Leaders Counteracting NegativityThe role leaders play in intentionally fostering positivity.(00:24:03) Common Ground in Heated TimesFinding common ground with people who hold different views.(00:27:05) Approaching Sensitive Topics MindfullyDenise shares her “four-question rubric” for starting difficult conversations.(00:31:52) Navigating Information CurationThe pitfalls of curated news and incomplete information.(00:35:43) Misinformation and a Leader’s ResponsibilityHow leaders should address misinformation in their organizations.(00:39:23) Owning vs. Renting: Social ResponsibilityAdopting a long-term, invested mindset for societal change.(00:44:06) The Vision for a Relationship-Centered FutureHope for a future rooted in personal connections and humanity.(00:46:05) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Handling workplace bullying when family dynamics are involved.We need to talk about nepotism and workplace bullying, because WHEW, does it ever mess with our ability to Care Personally and Challenge Directly! Here's the real deal — when family ties eclipse talent, we're not just hurting individual careers. We're poisoning the well of psychological safety that teams need to thrive. How can you tell someone to "bring their whole self to work" when the rules aren't the same for everyone? KIm, Amy, and Jason explain why avoiding these conversations doesn't help anyone. Whether you're dealing with the CEO's daughter who's actually crushing it, or the founder's cousin who's... not so much, you've got to stay rooted in those two key principles: Care Personally AND Challenge Directly.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Injustice At Work: 4 Effective Ways To Respond | Radical CandorRight To BeUpstanders Vs. Bystanders: A Story Every Manager Needs To ReadWhen The A**Holes Begin To Win, The Culture Begins To LoseIt’s Better To Have A Hole Than An A**Hole ShirtsWhen Your Worst Co-Worker Is The Boss' KidCeo's Son Harassing Me At Work | RedditHow To Survive A Job You Hate (But Can't Leave – Yet) | CareershiftersHrm’s Response To Workplace Bullying: Complacent, Complicit And Compounding | Journal Of Business EthicsWorkplace Harassment | Radical Candor Podcast 6 | 30Don't Let A Bad Boss Derail You | Radical Candor Podcast 6 | 18Reflecting On One Very, Very Strange Year At Uber — Susan FowlerWhat Are Skip-Level Meetings & How To Conduct Them | Radical CandorUnpacking False Apologies & Embracing The 'aaaaac' MethodThe Asshole Survival Guide: How To Deal With People Who Treat You Like Dirt | Bob SuttonWhat Is An Employee Assistance Program (EAP)?Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode’s topic on a listener’s question about workplace nepotism.(00:02:52) Listener Question: Nepotistic BullyA listener’s challenging situation involving a CEO's son who is bullying employees.(00:03:48) Strategies for Workplace BullyingDocumenting incidents and preparing for a conversation with higher-ups.(00:11:43) Building Solidarity and Seeking SupportStrategies for finding allies to support you and sharing experiences with others.(00:15:44) Challenges of Confronting NepotismThe difficulty of escalating issues involving family ties at work.(00:19:25) Exit Strategies and Self-ProtectionKnowing your exit options and protecting your well-being.(00:31:17) Direct Conversations and EscalationPreparing for a direct conversation with the bully and their higher-ups.(00:38:52) The Role and Limitations of HRWhen HR should be involved in addressing workplace bullying.(00:49:06) Seeking External Legal SupportGuidance on consulting a lawyer for severe or unresolved bullying cases.(00:52:43) Radical Candor TipsTips for handling bullying, documenting, building solidarity, and escalating issues.(00:54:44) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

With feedback, how do you measure what matters?Kim, Jason, and Amy dive into the art of measuring feedback, emphasizing that it's not just about what you say, but how it's heard. It's crucial to pay attention to how your feedback lands and be ready to adjust your approach, especially when you notice defensiveness or indifference. Tune in to explore practical strategies for handling emotional reactions while keeping your communication clear and compassionate. Learn how to stay present in tough conversations and create a space where open dialogue leads to growth and stronger relationships, both at work and in life. We'll also cover how to effectively solicit feedback and navigate defensiveness, ensuring that your interactions are not only productive but also supportive and understanding.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How to Gauge Feedback You’re Giving & Getting 3 | 4How To Gauge Your Feedback | Radical CandorWhen Someone You Love Is Upset, Ask This One Question | NY TimesThe Motivational Value Of Listening During Intimate And Difficult ConversationsWhat is Radical Candor? Radical Candor 6-Minute Crash Course 3 | Mini 1Closing the Loop: Radical Candor FAQ Finale 6 | 29How To Give Fast, Meaningful Feedback | Radical CandorThe Guest House by Mewlana Jalaluddin Rumi | All PoetryHow to Deal with Strong Emotions | Thich Nhat Hanh (short teaching video)How to Measure Feedback: It's Not What You Say, But How They Hear ItConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode’s focus on feedback gauging and emotional awareness.(00:01:25) Gauging Feedback The importance of understanding how feedback is received.(00:05:30) Reactions to FeedbackThe different reactions people may have to feedback and how to adapt.(00:09:14) Staying Present in Emotional ConversationsStrategies for staying present when emotions rise during difficult conversations.(00:15:59) Brushing Off FeedbackSituations where people brush off feedback and how to address it.(00:26:21) Tailoring FeedbackHow people with different sensitivities and personalities respond to feedback.(00:34:47) Pushing Further on Challenge Directly Gauging whether you should increase directness in feedback or focus on empathy.(00:43:09) Role-Play: Defensive FeedbackA scenario to illustrate how to handle a defensive response in real time.(00:50:59) Role-Play: Emotional FeedbackA scenario to illustrate how to handle an emotional response in real time.(01:00:08) Radical Candor TipsFrom checking in on feedback delivery to fostering a supportive environment.(01:03:36) Conclusion    Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Effectively manage feedback you disagree with.In this episode of the Radical Candor podcast, we tackle a challenge that's at the heart of Radical Candor: what to do when you receive feedback you don't agree with. It's a question we get all the time, and it's crucial because how we handle these moments can make or break our relationships at work. The team gets into the get into the nitty-gritty of how to respond to tough feedback and suggests specific phrases you can use to show you're listening, even if you're not fully on board.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How to Respond to Negative Feedback at Work That You Disagree With | Radical CandorListen, Challenge, Commit | Radical Candor Podcast 6 | 17Radical Candor Community6 Tips For How To Receive Feedback Well | Radical CandorFollow These 4 Steps to Create Psychological Safety in Your Teams | Fast CompanyTell Me Why I'm Wrong: Resolving Disagreements with Your Direct Reports | LinkedInThe Power Of Rituals At Work | Radical Candor Podcast 6 | 16How To Get Stuff Done | Radical Candor Podcast 4 | 2How To Give Candid Feedback Using The CORE Method | Radical CandorHow To Encourage Feedback Between Others In The Workplace | Radical CandorAlan Mullaly of Ford at Stanford Graduate School of Business | YouTubeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the live streaming episode about disagreeing with feedback.(00:02:23) Listener Question: Disagreeing with FeedbackA listener's question about how to handle feedback they disagree with.(00:03:42) The Pocket Veto: The Dangers of Silent DisagreementThe concept of a "pocket veto" and why it's harmful to silently disagree with feedback.(00:05:27) Strategies to Handle DisagreementTips on how to approach feedback in the moment.(00:11:02) How to Create Space for DisagreementInviting challenges during feedback conversations to foster honest communication.(00:16:19) The “Listen, Challenge, Commit” FrameworkThe “Listen, Challenge, Commit” approach, which helps to handle feedback.(00:19:10) Personal Experiences with FeedbackA personal story about learning to approach feedback with curiosity and humility.(00:27:51) Following Up After Formal FeedbackHow to approach follow-up conversations after receiving formal feedback.(00:34:58) Psychological Safety and Radical CandorA listener question on the link between psychological safety and Radical Candor.(00:41:11) Creating a Culture of Learning with Radical CandorExamples of workplace rituals that reinforce Radical Candor and continuous learning.(00:45:29) Metaphors for Radical CandorUsing metaphors to understand Radical Candor in communication.(00:49:17) The Radical Candor Quadrants Whether people tend to fall more frequently into one of the Radical Candor quadrants.(00:54:09) Radical Candor TipTips on practicing Radical Candor, emphasizing listening, identifying, and committing to feedback.(00:57:17) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Start small to make change more achievable and impactful.In this episode of the Radical Candor Podcast, Jason and Amy discuss how to introduce radical candor to teams effectively. They emphasize the importance of starting small, creating pockets of excellence, and the role of accountability and praise in fostering a feedback culture. The conversation also covers effective communication strategies for implementing change, real-world examples of cultural shifts, and practical tips for individuals and teams looking to embrace radical candor. The episode concludes with an invitation to join the Radical Candor community for ongoing support and resources.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Building a Radically Candid Culture | LinkedIn6 Steps for Rolling Out Radical Candor | Radical Candor3 Ways to Introduce Radical Candor's Feedback Framework to Your Organization | Radical CandorRadical Candor Book Discussion Guide | Radical CandorRadical Candor CommunityHow To Give Candid Feedback With the Radical Candor CORE Method | Radical CandorConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the topic of bringing Radical Candor into the workplace.(00:00:27) Starting with Small ChangesWhy starting with small steps is key to building a culture of Radical Candor.(00:02:57) Pockets of ExcellenceThe concept of pockets of excellence and why they are crucial for cultural change.(00:05:30) Highlighting Small SuccessesThe importance of highlighting successes rather than focusing on failures to drive cultural shifts.(00:08:30) Avoiding Overwhelming ChangeEffective communication about small wins to shift organizational perceptions and build optimism.(00:10:49) Small Change Success StoryA story on how small experiments can create big organizational change.(00:15:38)  Making Feedback Visible and AccessibleSimple tools to share user feedback that can have a powerful impact on organizational culture.(00:19:37) Effective Communication for Cultural ChangeCommunicating the rationale behind introducing Radical Candor to a broader team.(00:24:07) Handling Executive SkepticismAddressing skepticism from executives and making the case for Radical Candor.(00:27:03) Building Momentum After Initial SuccessExpanding Radical Candor across more teams after initial success.(00:30:16) Individuals Practicing Radical CandorAdvice for individuals looking to start small and integrate Radical Candor into their work.(00:33:09) Radical Candor TipsTips for developing a more radically candid culture individually and in organizations.(00:34:56) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

How leaders can balance vulnerability with competence.Kim and Jacob Morgan, author of Leading with Vulnerability, discuss the power of vulnerability in leadership and its role in building trust and driving performance. They explore the common misconceptions about vulnerability, the balance between competence and connection, and how to navigate the fine line between strength and openness. Jacob shares stories of successful and failed leadership, emphasizing the importance of choosing the right moments to be vulnerable. The conversation also touches on how to foster psychological safety, deal with workplace bullies, and follow with vulnerability in challenging environments.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Denial: Why Business Leaders Fail to Look Facts in the Face—and What to Do About It | Richard TedlowLeading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization | Jacob MorganPerformance Improvement Plans | Radical Candor Podcast 5 | 20What Does Managing Out Mean? | Radical Candor Podcast 6 | 6 Beware The Fundamental Attribution Error | Radical Candor Podcast 5 | 8How To Give Candid Feedback Using The CORE Method | Radical Candor5 Proven Ways Checks And Balances In Management Bolster Teams | Radical CandorFollow these 4 steps to create psychological safety in your teams | Fast CompanyShrill | Lindy WestThe Vulnerable Leader Equation: A critical leadership development model for successful change management | HRDJacob MorganFortune lists tough bosses | UPI ArchivesCan Workplaces Have Too Much Psychological Safety? | HBRConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy and Kim introduce guest Jacob Morgan, author of Leading with Vulnerability. (00:00:38) Defining Vulnerability in LeadershipThe concept of vulnerability in leadership and how it can be misinterpreted.(00:03:45) Denial in LeadershipHow denial impacts leadership and the challenges leaders face when addressing mistakes.(00:06:48) Exploiting VulnerabilityAn example of a leader who used an exployee’s vulnerability against them.(00:10:41) Self-Compassion in LeadershipThe need for self-compassion, particularly when vulnerability is exploited.(00:12:46) Vulnerability in Uncertain SituationsA step-by-step approach to assessing when and how to display vulnerability at work.(00:18:36) Knowing Who to TrustHow leaders and employees can discern when it’s appropriate to be vulnerable.(00:21:11) Effective Leadership in Times of CrisisA success story about Fleetwood Grobler’s leadership during a financial crisis at Sasol.(00:25:28) Dealing with Workplace BulliesThe complexities of vulnerability when facing workplace bullying.(00:33:03) Following with VulnerabilityTips on how to assertively respond to challenging leaders while maintaining professionalism.(00:37:18) Fundamental Attribution ErrorThe importance of not jumping to conclusions about people's intentions.(00:43:22) Creating Psychological SafetyThe balance between accountability and psychological safety.(00:45:37) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Make your meetings count.Explore the surprising science of meetings and how to make them suck less with Dr. Steven G. Rogelberg, a renowned organizational psychologist and author of The Surprising Science of Meetings, Glad We Met: The Art & Science of 1:1 Meetings, and more. Dr. Rogelberg discusses with Kim and Amy why meetings often feel unproductive and costly, covering common pitfalls and offering actionable strategies to enhance their effectiveness. The conversation spotlights the power of one-on-one meetings, emphasizing their unique role in fostering meaningful connections between managers and employees. Dr. Rogelberg shares insights on how to structure these meetings to maximize engagement, support, and productivity, making them a crucial tool for leadership and team success.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Steven Rogelberg7 Ways To Improve One-on-One Meetings | Radical CandorEffective 1:1s - Tips For One-on-One Meetings With Your Team | Radical Candor3 Tips For How To Run Effective Staff Meetings | Radical CandorGlad we Met: The Art and Science of 1:1 Meetings — Steven Rogelberg, Ph.D.The Surprising Science of Meetings — Steven Rogelberg, Ph.D.Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce guest Dr. Steven Rogelberg, organizational psychologist and an expert on meetings.(00:04:18) The Impact of MeetingsThe surprising volume of meetings globally and the underestimated economic impact.(00:07:03) Misconceptions and Optimizing Meeting StrategiesMisconceptions about meetings and advice on improving their effectiveness.(00:10:36) Are Your Meeting Questions Valuable?How to ensure that the meeting agenda questions are valuable.(00:11:39) Using Radical Candor in MeetingsThe idea of a Radical Candor framework with signals during meetings.(00:13:32) Should Feedback Be Part of the Meeting?Whether feedback should be solicited at the end of meetings.(00:16:05) Speaking Up in MeetingsAdvice on encouraging team members to speak up in meetings.(00:20:03) The Importance of 1:1 MeetingsResearch that highlights the desire for more 1:1 meetings.(00:23:21) Relationship Building in 1:1sThe importance of building genuine relationships through consistent 1:1 meetings.(00:28:42) How to Start 1:1 MeetingsTips on starting 1:1 meetings, their appropriate cadence and setting the right tone.(00:31:24) Locations and Structure for 1:1 MeetingsThe best locations for 1:1 meetings and structuring the agenda for them.(00:41:16) Preparing for Meetings with Your ManagerHow employees should prepare for meetings with their managers.(00:46:19) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

How misguided praise can do more harm than good.Praise can be powerful, but when it’s vague, generic, or something you can say to a dog like "good job," it can backfire and do more harm than good. Kim, Jason, and Amy explore the nuances of Ruinous Empathy and praise, sharing real-life examples, like the infamous FEMA response during Hurricane Katrina, to illustrate the pitfalls of Ruinously Empathetic feedback. They discuss the importance of making praise specific and sincere so people know what was good and why, allowing them to repeat their success.  Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Praise & Ruinous Empathy | Radical CandorTips to Avoid Ruinously Empathetic Praise | Radical CandorAppreciation (That's What The Money's For!) | Radical Candor 5 | 16Radical Candor Podcast: A Tale Of Ruinous EmpathyBeyond 'Sorry': How to Apologize and Mean It 6 | 22DARVO | WikipediaBeing 'Nice' Instead of Kind is One of the Biggest Mistakes Well-Intentioned Bosses MakeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode's focus on how praise can become ruinously empathetic.(00:00:53) What Is Ruinous Empathy in Praise?How praise can be ineffective when it's vague, insincere, or lacks specific feedback.(00:02:19) Defining Praise vs. CriticismWhat constitutes praise, how it differs from criticism and the dangers of insincere praise(00:06:06) Effective Public Support and PraiseGuidance for leaders on how to support team members publicly after a mistake.(00:11:51) Consequences of Praising FailureWhy offering praise after failure can be misleading and harmful.(00:17:04) The Role of Specificity in PraiseThe importance of specificity in making praise feel sincere and useful.(00:22:11) Ruinous Empathy and Manipulative InsincerityThe nuances between ruinously empathetic praise and manipulatively insincere praise.(00:33:07) Insincere PraiseAvoiding the common pitfalls of insincere praise in leadership and team management.(00:36:53) Offering Effective PraisePractical tips on how to offer specific and sincere praise that drives improvement.(00:40:56) Radical Candor TipsTips for applying Radical Candor to praise, ensuring feedback is specific, sincere, and purposeful.(00:42:18) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

The surprising data on inclusivity in different meeting settings.Kieran Snyder, founder of nerd processor and co-founder of Textio, joins the Radical Candor podcast to explore inclusivity in meetings, revealing data-driven insights from her research on in-person versus remote settings. Kieran discusses the dynamics of interruptions, idea credit-taking, and the impact of power and gender on participation. With over 1,100 hours of meeting data analyzed, she sheds light on the complexities of remote work, the significance of structured agendas, and the importance of leadership in fostering inclusive environments. The episode offers practical tips for leaders to enhance meeting engagement and navigate the evolving landscape of workplace communication.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Dear Manager, You’re Holding Too Many Meetings | HBRWhy Gender Bias Makes Giving Feedback Hard For Everyone | Radical CandorRadically Inclusive Virtual Workshops: Real-Time Learnings From Zoom | Radical Candor7 Leadership Communication Skills For Managing A Remote Team | Radical CandorNerd ProcessorKieran Snyder - Nerd Processor | LinkedinPerformance Review Gender Bias: High-Achieving Women Are 'abrasive' | FortuneThe Price All Women Pay For Gender Bias | Forbes Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy and Kim introduce Kieran Snyder, founder of Nerd Processor, to discuss inclusivity in meetings.(00:02:36) The Abrasive TrapThe abrasiveness trap and how high-performing women are more often criticized.(00:07:27) Power Dynamics in MeetingsHow power dynamics influence interruptions in meetings.(00:14:27) In-Person vs. Remote Meetings: ResearchKieran’s study comparing remote and in-person meetings to measure inclusivity.(00:18:02) Meeting Participation RatesThe changes in participation rates as meeting size increases.(00:20:27) Gender Differences in Meeting Participation The impact remote meetings have on women's participation rates.(00:27:42) Idea Annexation vs. SpotlightingThe concept of idea annexation and the importance of idea spotlighting.(00:32:22) Dynamics of “I Told You So” Usage of “I told you so” in meetings and the demographic variations.(00:36:52) Practical Tips for Inclusive Meetings Tips on fostering inclusive meeting environments.(00:43:14) Balancing Remote Work and InclusivityThe trade-offs between diversity and ensuring inclusivity in meetings.(00:47:53) Leadership in Meeting InclusivityThe importance of leadership in setting inclusive meeting norms.(00:51:10) How to ConnectInformation on how to connect with Kieran Snyder.(00:52:38) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Political discussions at work can be polarizing, but they don't have to be.How do you handle political conversations at work without crossing boundaries or alienating colleagues? The team dives into the complex and often uncomfortable topic of discussing politics at work, exploring the impact of these conversations on workplace dynamics, productivity, and personal relationships. Kim, Jason, and Amy share insights on navigating political discussions with respect, setting boundaries, and maintaining open dialogue without imposing beliefs on others. Drawing on personal anecdotes and thought-provoking statistics, the conversation provides practical tips for managers and employees alike on fostering an inclusive environment where diverse viewpoints can coexist without derailing professional harmony.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:ResumeHelp’s Politics in the Workplace Study 2024 | Resume HelpReacting To Trump's Bloviating BS With Radical Candor | Radical CandorWhat to Do When Your Coworker Brings Up Politics | HBRThe Story of Basecamp’s Disastrous Policy | The VergeRadical Candor Podcast SwagKim Scott & Tiffani Lee Discuss Using Radical Candor to Improve DEI Conversations | Radical Candor 2 | 5Q&A: Why 'Respect' Is A Radical Workplace Concept | Yahoo FinanceAnother Contentious US Election Means A Worker Productivity Dip | The Seattle TimesSarah Palin and Hillary Address the Nation | SNLConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode’s focus on the impact of political discussions in the workplace.(00:02:55) The Value of Being ChallengedThe importance of being open to challenges to avoid turning beliefs into prejudices.(00:07:00) Banning Political Speech: Is It Helpful?The consequences of banning or discouraging political discussions at work.(00:11:22) Managing Expression in the WorkplaceThe boundaries of expressing political beliefs without personalizing or offending.(00:16:31) Building Bridges Over BoundariesBuilding bridges between differing viewpoints, using curiosity and respect.(00:21:49) The Challenge of Constant Election CyclesHow perpetual election cycles can deepen divisions and polarize discussions.(00:23:20) Working Through Political DifferencesManaging team members with conflicting political views and policies.(00:27:09) The Dangers of Silence Around Sensitive TopicsWhy avoiding discussions on polarizing subjects can lead to more significant conflicts.(00:33:24) Setting Clear Boundaries on Political ExpressionWhether companies should set proactive policies on political expression.(00:36:13) Balancing Productivity and Political DiscussionsWays to address the potential productivity dip during heated political periods.(00:39:51) When Humor Crosses the LineA time when sharing a politically charged joke at work made a team member feel excluded.(00:45:18) Radical Candor TipsPractical tips for fostering respectful discourse and maintaining professional boundaries.(00:48:18) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Rebuilding Trust and Communication When Feedback is IgnoredFeedback can be tough to give and at times even harder to receive. But what about when it’s ignored? Jason and Amy tackle a listener's challenging workplace scenario involving ignored feedback, toxic dynamics, and a strained relationship with their boss. Through role play, practical advice, and Radical Candor tips, they explore how to rebuild trust, address emotional wounds, and navigate difficult conversations when feedback isn't properly received. Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Fears For Tears | Radical Candor Podcast 6 | 7Navigating Emotional Reactions at Work | Radical Candor Podcast 2 | 16Absentee Management Vs. Quiet Firing | Radical Candor Podcast 5 | 3How To Apologize And Mean It | Radical Candor Podcast 6 | 22Emotional Reactions At Work Are Awkward: Here’s How To Deal | Radical CandorWhen Your Employee Feels Angry, Sad, or Dejected | HBRConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the episode and outline the listener's challenging feedback scenario.(00:00:49) Listener's Story: Feedback IgnoredA listener's story about workplace toxicity and a strained relationship with their boss.(00:02:26) Insights on Conflicting PerceptionsThoughts on the listener's situation, drawing parallels with similar experiences.(00:07:57) Role Play: The Listener and the Neglectful BossA role-play of the scenario, with Amy as the listener and Jason as the unresponsive boss.(00:12:04) Analysis of the Role Play Reflecting on the role play, discussing the emotional challenges and complexities of the situation.(00:15:00) Strategies for Rebuilding the RelationshipPractical steps for the listener to rebuild trust and communication with their boss.(00:17:31) The Value of Regular Check-InsThe importance of scheduling regular one-on-ones to maintain alignment and trust.(00:21:17) Managing Expectations: When to Ask for an ApologyThe need for apologies versus focusing on practical solutions to improve the work relationship.(00:23:19) Radical Candor TipsActionable tips on managing feedback, emotions, and when to consider leaving a job.(00:25:56) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Radical Candor is creating a community! Learn how we’re combining peer and expert coaching, real-time events, and curated content into one engaging platform.Jason and Amy discuss the creation of Radical Candor's new online community designed to help people leaders stress less, build stronger relationships, and connect with peers and pros. Jason emphasizes the importance of community-based learning and he and Amy reflect on the challenges and rewards of building a space for continuous learning and personal growth. Join them as they discuss how aspiring and experienced managers alike can benefit from this exciting new venture.Get all of the show notes at RadicalCandor.com/podcast.Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the episode, outlining a Radical Candor community Jason’s been working on.(00:00:26) The Concept of Radical Candor CommunityAn overview of an upcoming Radical Candor online community.(00:04:25) Project Management and Setting GoalsHow the project started from two primary goals leading to the development of the community. (00:06:13) Early Experiments and SurveysThe experiments and surveys conducted to gather data and test different ideas for the community.(00:11:11) Key Learnings from the ExperimentsHow the idea of a community emerged as the most impactful way to teach Radical Candor.(00:16:11) Community Tools and PlatformChoosing a platform for the community and the research process in selecting the right tools for the project.(00:22:08) Tackling Unfamiliar TerritoryBalancing familiar tasks with the challenge of learning new skills for community building.(00:24:43) Collaboration and Team CommunicationThe importance of team collaboration and communication for the project.(00:27:40) Soft Launch and Future PlansThe community’s soft launch and how listeners can get involved.(00:31:05) Building Vulnerability in CommunityThe implicit need for vulnerability in an online community and the importance of creating a safe space.(00:35:37) Radical Candor TipsTips for starting and managing new projects with an emphasis on experimentation and collaboration.(00:38:37) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Guy Kawasaki get’s remarkably candid with Radical Candor.On this episode of the Radical Candor podcast, Amy and Kim sit down with the remarkable Guy Kawasaki, Chief Evangelist at Canva and host of the Remarkable People podcast. The conversation delves into Guy's storied career, his insights on leadership, and his newest book, Think Remarkable: 9 Paths to Transform Your Life and Make a Difference. They explore the concept of being remarkable, the importance of saying yes, and the value of grit, growth, and grace in both personal and professional life. With humor and candor, Guy shares anecdotes from his journey, offering listeners valuable lessons on how to make a difference and lead a meaningful life. Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Guy KawasakiBooks | Guy Kawasaki Guy Kawasaki's Remarkable People Podcast Think Remarkable | Guy KawasakiGuy Kawasaki | SubstackIs There Better Than Better | Ellen Langer Developing a Growth Mindset with Carol DweckMindset | Carol DweckKim Scott: The Power of Radical Respect and Candor | YouTubeThe Problem With Passion 3 | 9 | Radical CandorBeyond 'Sorry': How to Apologize and Mean It 6 | 22 | Radical CandorConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce guest Guy Kawasaki, chief evangelist, author and host of the Remarkable People podcast. (00:03:31) The Power of Saying YesGuy discusses his "default to yes" philosophy and its impact on his career.(00:07:29) Defining RemarkableExploring what it means to be remarkable and how everyone can make a difference.(00:12:29) Jane Goodall on Remarkable PeopleThe serendipitous chain of events that led to Jane Goodall being the first podcast guest.(00:16:42) The Importance of Environment in GrowthHow the right environment is crucial for fostering a growth mindset.(00:22:02) The Difference Between Passion and InterestChallenging the definition of passion, and the idea that interests can evolve into passions.(00:25:23) Get Interested in Your PeopleA personal story that illustrates the importance of sharing interests with others.(00:31:40) Dealing with StereotypesPersonal experience with racial stereotyping and advice on handling it with humor and grace.(00:40:14) Connecting with People of Opposing ViewpointsThe approach of asking “how” instead of “why” to foster understanding in difficult conversations.(00:44:48) Be Curious, Solve Problems, Do GoodStacey Abrams' mantra and how it aligns with the themes in Guy’s book.(00:47:34) Overcoming Imposter SyndromeAdvice on recognizing and overcoming imposter syndrome.(00:57:02) The Art of Making Decisions RightFocus on making decisions right, not just making the right decision.(01:01:26) Lessons in MotivationA story about mistaken identity and the unexpected sources of motivation.(01:07:44) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Handle and prevent workplace bullying and harassment.Kim and Jason tackle a challenging listener question about dealing with severe workplace harassment. They explore the importance of managerial action, share insights on effective documentation, and provide practical advice for identifying supportive work environments during job searches. Personal anecdotes highlight the nuances between bias and bullying, and the hosts emphasize the critical need for creating and enforcing consequences for toxic behavior. Tune in to this episode of Radical Candor for actionable tips on fostering a respectful and safe workplace.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:The No Asshole Rule: Robert Sutton | AmazonWorkplace Bullying: Ignoring Bullies Doesn't Work - Try This Instead | Radical Respect LinkedInReflecting On One Very, Very Strange Year At Uber | Susan FowlerFirstround Review: Tips for Leaders - Code of Conduct | Radical CandorConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Jason introduce the episode, featuring a listener's story of workplace harassment.(00:02:30) Initial Reactions and Harassee’s EffortsThe severity of the harassment and acknowledgment of the proactive steps already taken.(00:04:46) Analysis of HarassmentAn outline of the harassing behavior and the question of why it was allowed to continue.(00:07:02) The Role of ManagementThe importance of defining and creating consequences for bullying and harassment.(00:09:45) The Impact of Workplace BullyingThe broader impact of unchecked bullying on team dynamics and company culture.(00:15:48) Recognizing and Avoiding Toxic WorkplacesTips on identifying supportive workplaces during job interviews.(00:17:23) The Importance of a Code of ConductThe value of a clear Code of Conduct in preventing and addressing workplace harassment.(00:18:21) Past Experiences with BullyingPersonal anecdotes and differentiating between bias and bullying behavior.(00:21:33) Radical Candor ChecklistActionable tips for both employees and managers to handle and prevent workplace bullying.(00:23:22) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Kim, Jason and Amy unite to answer even more FAQs about Radical Candor.In the finale of the Radical Candor FAQs series, together Kim, Jason, and Amy answer a new round of most frequently asked questions about Radical Candor. They explore how Radical Candor operates across different cultures and discuss strategies for managing defensiveness in feedback. Through personal anecdotes and practical advice, they illustrate how to apply Radical Candor both at work and at home. The episode also delves into the importance of building authentic relationships, increasing employee retention, and enhancing team productivity through clear and compassionate communication. Concluding with the handy Radical Candor checklist, this episode is packed with insights to help listeners become better leaders and communicators.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:How To Navigate Feedback Conversations On Diverse Teams | Radical CandorRadical Candor Cultural DifferencesRadical Candor Knows No BoundariesResponding To Negative Feedback: 5 Ways To Disagree | Radical CandorNavigating Emotional Reactions at Work | Radical Candor 2 |16Tacoma Narrows Bridge history - Bridge - Lessons from failureRadical Respect | Amazon BooksApplying Radical Candor To Dysfunctional Family Dynamics | Radical CandorThe Four Horsemen: Criticism, Contempt, Defensiveness, and StonewallingRadical Candor Q&A: Jason Answers Our Most Frequently Asked Questions 6 | 28 Radical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason and Amy introduce the episode's topic of Radical Candor FAQs.(00:00:24) Radical Candor in Different CulturesHow Radical Candor varies across cultures and the importance of adjusting communication styles.(00:07:22) Defensive Reactions to FeedbackAdvice for dealing with defensive reactions when giving feedback.(00:09:16) Three Stories of Defensive Reactions Three personal stories illustrating different approaches to handling defensive reactions to feedback.(00:13:32) Managing Emotions and DefensivenessManaging one's own emotions and defensiveness when providing feedback.(00:20:13) Addressing Power DynamicsPower dynamics when dealing with physically or hierarchically intimidating individuals.(00:29:20) Radical Candor at HomeApplying Radical Candor in personal relationships and its benefits at home(00:36:34) Radical Candor as a Communication ModelRadical Candor being not just a feedback model but a comprehensive communication model.(00:38:25) Building Collaborative RelationshipsHow Radical Candor fosters collaboration, improves relationships, and increases employee productivity.(00:44:21) Radical Candor TipsSummary of key tips from the episode for practicing Radical Candor.(00:45:43) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Jason's turn being radically candid with the same FAQs from last week's episode.Now it’s Jason’s turn! On this episode of the Radical Candor podcast, Jason tackles the same frequently asked questions about Radical Candor posed to Kim last week. He shares his perspective on defining Radical Candor, addressing its misuse, and handling feedback in various work environments, including remote, hybrid, and multi-generational workplaces. The conversation covers effective communication strategies, building relationships, and maintaining accountability. Jason also discusses navigating toxic work environments and offers rapid-fire answers to common questions. Tune in for a thoughtful exploration of how to apply Radical Candor in different contexts to foster better relationships and clearer communication.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:The Evolution of Email: From DARPA to Daily Overwhelm | LinkedInFrequently Asked Questions About Radical CandorRadical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27 App Overload At Work | Radical Candor Podcast 6 | 21How to Practice Radical Candor With Your Boss | Radical Candor Podcast 3 | 10Don't Let A Bad Boss Derail You | Radical Candor Podcast 6 | 18Practicing Radical Candor In Remote Workplaces | Radical Candor Podcast 3 | 7How to Choose a Radically Candid Boss | Radical Candor Podcast 3 | 13Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the episode, in which Jason answers the same FAQs posed to Kim in the previous episode.(00:01:08) Defining Radical CandorJason’s definition of Radical Candor and how it can differ based on personal interpretation.(00:02:18) Misuse of Radical CandorWhat to do when someone uses Radical Candor as an excuse to act like a jerk.(00:06:53) Challenges in Remote and Hybrid EnvironmentsThe application of Radical Candor in remote and hybrid work settings.(00:12:43) Building RelationshipsTips for building relationships, such as having regular one-on-one conversations outside of the usual work context.(00:15:59) Multi-Generational Workplace DynamicsChallenges and solutions for practicing Radical Candor in a multi-generational workplace.(00:23:03) Accountability and Generational DifferencesClarifying expectations and appreciating different perspectives on work value.(00:26:38) Being Radically Candid with Your BossStrategies for practicing Radical Candor with one's supervisor.(00:29:51) Dealing with Toxic Work CulturesNavigating and transforming toxic workplace environments using the principles of Radical Candor.(00:36:03) Radical Candor TipsA quick recap of key points from the episode in a lightning speed round.(00:38:32) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

Kim and Amy tackle some radically candid questions.On this episode of the Radical Candor podcast, Kim and Amy answer some of the most frequently asked questions about Radical Candor in a fun and engaging quiz show format. They cover key topics such as handling people who misuse Radical Candor as an excuse to act like a jerk, the challenges and benefits of practicing Radical Candor in remote and hybrid work environments, and navigating generational differences in the workplace. They also provide actionable advice on being radically candid with your boss and dealing with toxic work cultures. Listen in for insightful discussions, practical advice, and a touch of humor as Kim and Amy share their experiences and answer your radically candid questions.Radical Candor FAQsHow to Be Radically Candid With Your BossPracticing Radical Candor In Remote WorkplacesGet all of the show notes at RadicalCandor.com/podcast.Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce the episode, a Q&A style discussion to address frequently asked questions about Radical Candor.(00:02:39) Misuse of Radical CandorHandling situations where Radical Candor is used as an excuse for aggressive behavior.(00:07:04) Impact of Intent and ObservationsDistinguishing between good intentions and bad behavior and how to address observed impacts.(00:10:47) Radical Candor in Remote SettingsThe challenges and adaptations necessary for implementing Radical Candor in remote or hybrid work environments.(00:15:21) Intentionality in CommunicationThe importance of  intentional check-ins and maintaining open communication channels in virtual settings.(00:20:51) Radical Candor Across GenerationsApplying Radical Candor in multi-generational workplaces, focusing on mutual respect and understanding.(00:25:36) Candid Conversations with LeadershipApproaching conversations with leaders in a candid manner, especially when resistant to feedback.(00:32:33) Radical Candor TipsA quick recap of key points from the episode in a lightning speed round.(00:33:51) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

The fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor.Kim sits down with Jeff Wetzler, author of "Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life." Recorded live, the conversation explores the fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor. Jeff shares insights from his book, discussing the importance of tapping into the knowledge and perspectives of those around us. They delve into the five practices of “The Ask Approach" and reflect on audience questions, offering valuable takeaways for leaders and individuals alike. Tune in to learn how to transform your communication and leadership through the power of asking questions.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Jeff Wetzler: LinkedInAsk | Jeff Wetzler  Radical Candor Coffee Break: Exploring The Ask Approach YouTubeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy introduces a conversation between Kim and Jeff Wetzler, founder of “The Ask Approach” and author of “Ask.”(00:01:01) Jeff's Book "Ask"Jeff explains the premise of his book and the importance of tapping into the hidden wisdom of those around us.(00:02:50) The Desire to Read MindsThe common desire to read minds and how asking questions effectively achieves this.(00:04:00) Misinterpretations and FeedbackThe challenges of interpreting facial expressions and the importance of asking directly.(00:05:08) Ruinous EmpathyThe concept of ruinous empathy and the reasons people withhold valuable feedback.(00:08:14) The Importance of Commitment ConversationsThe need for clear commitment conversations in management and leadership.(00:11:11) The Certainty LoopThe concept of the certainty loop, and how assumptions shape perceptions and limit curiosity.(00:13:01) Expanding the Repertoire of QuestionsThe need for a variety of questions to uncover deeper insights and perspectives.(00:14:30) Strategies for Quality QuestionsStrategies for posing quality questions and highlights the importance of soliciting feedback.(00:17:28) Inviting Critical FeedbackThe importance of explicitly inviting critical feedback and how to respond to it constructively.(00:19:22) Checking for UnderstandingBetter ways to check for understanding without sounding patronizing.(00:23:04) Handling Emotional ResponsesThe value of curiosity in handling emotional responses and moving towards Radical Candor.(00:25:32) Listening to LearnThe concept of listening to learn, focusing on content, emotion, and action.(00:28:04) Choosing CuriosityCuriosity as a choice and foundational step in the ASK approach, which focuses on learning from others.(00:29:44) Making It SafeStrategies to make it safe for others to share their thoughts and the role of psychological safety.(00:33:40) Pose Quality QuestionsDifferentiating between clumsy and quality questions, and asking questions that seek to understand others genuinely.(00:39:04) Listen to LearnListening effectively not just for content, but also the emotion and action in the words.(00:40:37) Reflect and ReconnectReflecting on feedback and reconnecting with the person who provided it to ensure clarity and appreciation.(00:43:32) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.