Send us a text Discover the intricate costs associated with employee turnover and how they impact your business. Join us as we dive deep into the hidden implications and strategies for retention with Helen Seale founding partner at WH People • Understanding the alarming rise in post-pandemic turnover rates • Exploring the hidden costs beyond recruitment • The importance of effective training and onboarding for new employees • Strategies for creating a more engaging workplace culture • The rol...
Send us a text Focusing on the fundamental aspects of successful tech implementations, we explore the importance of team composition, data readiness, and fostering change within organizations with Paul Karnowski founding partner at WH People • Importance of having a dedicated project manager • Effective data preparation is crucial for success • Need for quick decision-making and transparency • Emphasising collaboration between vendors and internal teams • Cultivating an organisational culture...
Send us a text Creating a vibrant workplace culture is essential for driving employee engagement and business success. Wendy Muirhead founding partner at WH People discusses the interplay between culture, visibility, and technology, emphasising the need for organisations to invest in their people while simplifying processes through effective Workforce Management (WFM). • Exploration of workplace culture’s impact on engagement • Wendy’s journey in establishing WH People • The role ...
Send us a text James Bolle, Rethink Productivity's Head of Insight Development, reveals how businesses can transform raw productivity data into meaningful insights that drive tangible improvements. His career-spanning mission has focused on helping organisations make better decisions through data analysis, quality processes, and contextualisation. Rethink's rigorous three-layer quality control ensures trustworthy data analysisStandardised templates and visualisations make analysis more effici...
Send us a text Productivity specialist Ed unveils the science behind different types of studies that transform raw data into powerful insights for businesses seeking to optimise their operations. • Activity studies break processes into elemental detail, identifying best practices and opportunities for simplification • Efficiency studies use rated activity sampling to categorise tasks as value-add, essential non-value add, or non-value add • Role studies follow specialists throughout their sh...
Send us a text Gail, Rethink's Project Coordination Manager, reveals the secrets behind planning and delivering successful productivity projects across diverse industries and time zones. • Communication, proven planning processes, and a professional team of work-study engineers are Gail's "secret weapons" for keeping projects on track • Project setup involves three key steps: initial planning with clients, detailed scheduling, and ongoing support throughout the project • ReThink adapts its c...
Send us a text Simon Hedaux, co-founder of Rethink Productivity, shares his expertise on implementing simple, actionable solutions to common workplace productivity challenges. Drawing from over 20 years of experience from the shop floor to productivity consultancy, Simon reveals how businesses can achieve quick wins through data-driven insights and practical process improvements. Understanding business operations through accurate, up-to-date data is fundamental to productivity improvementSmal...
Send us a text This episode of ReThink revealed focuses on how workload modelling can empower businesses to optimise their workforce effectively. • Introduction to workload modelling and its significance • Karen’s journey in becoming an expert in the field • Importance of accurate data in building a successful model • Real-world examples showcasing the impact of labour models • Karen’s top tips for maintaining workload models • Introduction to ReBudget: A ...
Send us a text Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights We unpack the wage rise headlines and the quiet costs they trigger up the ladder, then move to peak‑time realities: queues, break timing, and the real use of self‑checkout. We finish with fast wins in quick‑serve layouts and why adoption fails without hands‑on coaching. • Wage increases by age bands and implications for costs • Compre...
Send us a text Productivity Pulse Episode 1 Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights We dig into why efficiency swings across sites, how that volatility hurts peak service, and what workload models can do to stabilise performance. We also show how role drift reduces leadership time and how structured interviews add a 360 view that turns data into action. • Variable efficiency index ...
Send us a text 🚨 Podcast Reboot Alert! The ReThink Productivity Podcast is Back—and Smarter Than Ever! 🚀 We're thrilled to announce the official reboot of the ReThink Productivity Podcast with a brand-new format and a commitment to delivering high-impact, actionable insights twice a month Our new focus is simple: Less Noise, More Intelligence We’ll now be releasing two essential episodes per month—a mix of deep-dive interviews and actionable, data-driven insights—perfect for busy leaders who ...
Send us a text Sue and Simon discuss Chapter 11 - AI from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2025 #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
Send us a text This is what happened when I gave Notebook LM a copy of our book 'Every Second Counts' and used the interactive mode to be part of the conversation Simon thinks it is amazing, have a listen #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
Send us a text Sue and Simon discuss Chapter 10 - How can I budget better? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2025 #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
Send us a text Sue and Simon discuss Chapter 9 - Is the projected saving real? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
Send us a text Sue and Simon discuss Chapter 8 - How do I find my next set of Productivity improvements? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
Send us a text Sue and Simon discuss Chapter 7 - I've added new services, how can I make them more efficient? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 For those that have never seen it link to the Do It All advert below (enjoy) DO IT ALL VIDEO #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 P...
Send us a text Sue and Simon discuss Chapter 6 - What can we stop doing to free up our people? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
Send us a text Sue and Simon discuss Chapter 5 - Is my leadership structure right? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
Send us a text Sue and Simon discuss Chapter 4 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn