Recruiting Evolution is the next chapter of The Full Desk Experience, bringing you the same candid conversations and practical insights with a new name and look built for where recruiting is headed.AI for staffing firms has moved from experimentation to everyday use, but many teams are still treating it as little more than a faster writing tool. The real opportunity comes from giving AI the right context, building it into repeatable processes, and using it to create sales and marketing that actually stands out.In this episode, originally recorded as part of the FDE+ event series, Kortney Harmon is joined by Brad Smith, Chief Strategy Officer at Haley Marketing. Brad explains why so many staffing firms are getting generic results from AI and shares practical frameworks, real-world case studies, and strategies firms can use to strengthen buyer engagement, build authority, and drive measurable growth._____Follow Brad Smith on LinkedIn: LinkedIn | BradLearn more about Haley MarketingFollow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience
In this special FDE+ virtual session, host Kortney Harmon is joined by Clark Willcox, Founder of Digital Recruiter, to explore how recruiters can use LinkedIn, AI, and automation without losing the authenticity that builds trust and drives revenue.Clark explains why generic AI-generated content can damage a recruiter’s credibility, why meaningful conversations matter more than likes, and how a targeted LinkedIn strategy can create a consistent business development pipeline. He also shares practical ways to strengthen your profile, reach the right prospects, create content that connects, and use your recruiting technology to support more intentional outreach.Key takeaways include:Building a LinkedIn profile that attracts ideal clientsCreating content that generates conversations instead of vanity metricsUsing AI without sacrificing your voice or authenticityCombining targeted outreach with consistent thought leadershipUsing your recruiting CRM to turn relationships into pipeline opportunitiesLearn how to build a stronger recruiter brand and use AI, automation, and LinkedIn with greater intention._____Follow Clark Willcox on LinkedIn: LinkedIn | ClarkLearn more about Digital RecruiterFollow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience
AI is transforming staffing and recruiting, but that does not mean recruiters are becoming obsolete.In this FDE+ episode, Tom Erb, president of Tallann Resources, explores how recruiting technology has evolved and what professionals must do to remain valuable as AI and automation reshape the industry. Tom explains where AI can improve efficiency, accelerate candidate engagement, and give recruiters more time to focus on meaningful work.Learn why professional expertise, emotional intelligence, active listening, relationship-building, and continuous learning will separate future-ready recruiters from those who fall behind.___________Follow Tom Erb on LinkedIn: LinkedIn | TomFollow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience
AI can save recruiters hours every week, but used poorly, it can also create impersonal outreach that burns bridges instead of building them.In this FDE+ session, Keely Flood, founder of The Honest Salesperson, demonstrates how he uses Claude Cowork to research prospects, personalize outreach, create call recaps, and reduce administrative work. He also shares how connecting AI with a recruiting CRM can give recruiters more time to focus on candidates, clients, and business development.From identifying high-potential accounts to drafting outreach and updating follow-up tasks, Keely walks through practical ways recruiters can use AI throughout the sales process. He explains why AI should get you most of the way there without replacing human judgment, especially when a message will be sent to a candidate or prospective client.See how recruiters can start with one repeatable task, build their first AI skill, and use AI recruiting software to spend less time on administrative work and more time building relationships that lead to revenue.___________Follow Keely Flood on LinkedIn: LinkedIn | KeelyFollow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience
It’s easy to let business development slide when repeat clients and referrals are keeping you busy. Mark Whitby learned that lesson the hard way when he lost 85% of his revenue during the Great Recession.In this FDE+ session, Mark shares a seven-step plan for reaching the clients you most want to work with. He covers how to choose high-value accounts, research them, personalize your message, and use video, landing pages, direct mail, and phone calls to book more meetings over the next 30 days.Key Takeaways:How to choose which clients to targetWhy the channel matters as much as the messageWhat to include in a 30-day outreach campaignWays to personalize outreach without relying on automationWhy phone calls still improve your chances of booking a meeting________________Follow Mark Whitby on LinkedIn: Mark WhitbyFollow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience