In this episode, we drop anchor on the real-life struggles salon and spa owners face when trying to grow their business. From missed sales goals to half-implemented strategies, many leaders feel like they’re drifting without direction—overwhelmed, under-supported, and unsure of what to do next.After speaking at multiple industry events, I uncovered a pattern: the biggest challenge isn’t a lack of ideas—it’s implementing the right ones consistently.Join me as we navigate why so many beauty business owners feel "lost at sea" when it comes to strategy, sales, and sustainable growth—and how to find your compass, course-correct, and turn small, powerful actions into lasting results.Because you're not alone... you're just missing the map. 🧭
The 5 Challenges Holding Salons Back (And How to Break Through)Salon owners are feeling the pressure, from hiring struggles to stalled sales and team miscommunication. In this episode, I break down the 5 most common challenges holding salons back right now:1️⃣ Recruitment2️⃣ Communication3️⃣ Sales4️⃣ Working on vs in the business5️⃣ Structure & systemsPlus, actionable steps you can take today to start moving the needle in your business.🎧 Tune in now and let’s shift from stuck to scaling!#salonbusiness #movetheneedle #beautybusinesscoach #salonowners #leadership #podcast
Simple Ways to Lead... How Occam’s Razor Can Sharpen Your Leadership & Client Conversations)As leaders, we often fall into the trap of overexplaining, overtalking, and overcomplicating conversations that could be far more impactful with fewer words and greater clarity. In this episode, I introduce the concept of Occam’s Razor and share how applying this simple yet powerful principle can make you a more effective—and genuinely likable—leader. Tune in and learn to lead with clarity, confidence, and connection. Listen now... Or watch on YouTube. Plus, join Nikki Le, Brigette Sobus, and me for The Beauty Leadership Lab May 17-18 Scale from a good leader to a great leader! Find out more here.
Inside The Beauty Leadership Lab!Featuring Special Guests: Brigette Sobus of Power & Joy Coaching Academy and Nikki Le of Nikki Le ConsultancyBeing a salon or spa owner isn’t easy. Every day brings new challenges—some you’re prepared for and others that leave you wondering, what now?In this robust podcast conversation, we’ll explore the real struggles owners and managers face and share wisdom on how collaboration and innovative solutions can help you lead with confidence, clarity, and connection.🌟 Join us May 18–19, 2025, at BASEONE in Dublin, OhioDiscover how to lead with both heart and edge at www.beautyleadershiplab.com.
The ripple effect is a concept that describes how an initial event can cause a series of other events to happen, with the effects spreading outward. What will you do differently this year to create a positive ripple effect? Also, what will you stop doing that impact the ripple effect? Listening Now and Join me on Monday, January 13t,h for the ACTion Planning Workshop. Register at sosactionplanning.com
It’s that time of year to reflect on what we have accomplished and what frustrations keep us up at night. As business owners, could you do this exercise? What areas of your business have you been a fish out of water this past year or in previous years? What will you do differently in 2025? Listen now as I share some examples of areas where if we don’t grow, we don’t go…forward!
Most of us enjoy the artistic and even the business side of beauty, but are you aware of the politics of beauty? The issues we face as an industry range from changing policies to trying to eliminate the license. Listen now as our advocate, Tamara shares what we can do and how to advocate for beauty for the issues now and for future generations. Get involved! www.politicsbeautybarber.org
It’s never easy when a relationship is on the brink; no matter how hard we try, the connection seems lost at sea. Turbulent winds and waves of emotions crashing create a sense of doom. Whether it’s a personal or business relationship, being emotionally intelligent helps immensely, but even with the best intentions, we can lose ourselves in what to do. Listen now to some tips for separating emotion and logic to help you get through the decision of abandoning the relation-ship or sticking it out
Today, we discuss the importance of emotional intelligence in business, particularly for salon owners. Happy Hormones or Unhappy Hormones Sometimes, as leaders, we make decisions when we are not at our best. We must understand hormonal balance for our overall health and well-being and the importance of self-awareness and emotional intelligence in leadership. Do you listen to your gut, and what does that mean? Listen now…
What is the most crucial thing the salon captain should consider to achieve financial success? Finding the right experts to guide you to your destination. My guest, Michael Cole, is a Northwestern Mutual-Certified Financial Planning Professional and Co-Owner of Daniel Island Barber Shop in North Carolina. Listen now as we discuss practical strategies for managing your money, setting and achieving your financial goals, planning for retirement, and finding the right resources and trusted advisors. We aim to provide you with actionable steps so you can turn your financial dreams into reality.
We are navigating leadership with clarity and effective communication. Steering your conversations for success can be challenging, especially if you are the captain, the first mate, or a member of the crew. Today, I share real-life stories of boating, sailing, and prepping for a hurricane, as well as how our communication roles changed throughout the process of completing our tasks through turbulent times and leadership skills. Then, look at your leadership. (Captain Role) in your business and see what areas of improvement you can take on to be a better leader with your team.
Have you ever heard of a 'red herring' as a distraction technique? As leaders, sometimes we must avoid all the Red Herring approaches thrown at us, believing that our business is not profitable or slow or excuses why clients are not returning as frequently or buying retail from us. Listen now as I discuss Head-up and head-down leadership styles. Stay focused on the five anchors of success—sales, operations, mindset, marketing, and education—and avoid the Red Herrings.
SOS Lift Leadership When we look at how a sailboat sails or a plane flies, we see a push-pull effect. Under all the right circumstances, it provides lift. Lift in the air and lift through the water. Now, take that same overview and look at your leadership style. Are you only pulling or maybe pushing but still not getting any lift? Listen now as I break down this leadership effect to help you see where you need to lead to grow your team most effectively and scale your business.
I can see why most people don’t like leading. They fear nothing more than not having a foundation of well-intended guidelines and policies in place. However, genuine and authentic leadership ensures that your team is aware of the guidelines and policies and manages those daily, leading them to greater success and opportunities for personal and professional growth. Leading your crew means setting a straightforward course of action, inspiring them to excel, and creating a culture of trust and collaboration. Need Leadership training… Check out this Emotional Intelligence Salon Leader Certification, the Ultimate Leaders Course. It’s a cutting-edge, innovative program in the beauty industry.
How would you rate yourself as a leader? Do you fear stepping into difficult conversations? Listen now to the most innovative leaders program ever introduced for the beauty industry and get certified as a unique, emotionally intelligent leader. Leadership is the one skill that will help you to level up! Listen now... Find out more here!
We have done it… we are back on a boat in the beautiful Caribbean. But this does not mean retirement… it means I am now “Coach on a Boat.” This leads us on a journey and conversation about operations. How do you grow and scale a business, whether brick-and-mortar or virtual, on land or at sea? I will ask you the questions… what operations are working in your business, and what may need an operational system to be more profitable? Listen now or watch on Youtube!
What are you tolerating in your business? Today's podcast is based on the Education Anchor and what you are expecting or not expecting in your business this year. Plus, I share all the opportunities to join me at upcoming industry events between now and August. Listen now or watch on YouTube.
Okay, this is your Captain speaking again. We need to review our 2024 navigation Plan (aka our Salon Strategy Plan) and see if we are on track to meet our destination (goals) for 2024. With Q1 over, we can review, access, and correct the course if necessary. Listen now and download your 2024 SOS Strategy Plan if you still need to implement one. It’s not too late! sossalonstrategy.com.
Do you know the #1 reason people leave jobs? Do you know the 3-word narrative our industry uses to explain why we lose stylists and providers. Become the leader who provides growth solutions and can create a culture that promotes success! Listen now... PS Here is your free download I was sharing and how you can be a better speaker.
I recently read a report that stated 67% of us are experiencing burnout! While 50% of us state we can manage our burnout, 20% said it is affecting work performance. 51% of entry-level employees (Gen Z) reported mental health challenges directly tied to work and claimed they wanted more empathy. So, today, we are talking about Intentional Action. What are you doing for yourself to inspire action, and what are you doing for your team to provide more empathy and action? Listen now. P.S. If you are experiencing burnout, set up a call with me ASAP. You need clarity in your strategies, mindset support, and an accountability coach. Book Now!