SUGTalks

In our latest senior leader interview, Craig is joined by Stuart Beadle, IT Director at Pitney Bowes. Stuart shares his 30-year journey in SAP. It started with an accidental foray in Johannesburg, consulting at IBM and independent contracting, before eventually led him to leading enterprise applications at Pitney Bowes. He reflects on what a varied career taught him about working with consultancies, contractors and end users. Craig and Stuart also discuss Pitney Bowes' move to SAP Publi...

In the latest episode of SUGTalks, Craig is joined once again by Simon Nichols, Founder and CEO of Thrive. Together they discuss the mental health impact of delivering IT projects. Simon explains why the duration of a project matters less than the demand it places on people. He covers what happens when 18-month projects overrun to 24 or 36 months and how that shifts people from challenge to endurance to cynicism. Craig and Simon also explore the very different pressures of shorter cloud proje...

In this episode Craig is joined by Oliver Gutzeit, Vice President, Experience Technology at SAP, to explore how SAP runs its own business on SAP. Oliver explains what it means to be customer zero, testing new products internally before they reach customers. He shares how SAP tackled its own 50-year history of custom code on the journey to a clean core. The conversation moves on to experience and why boring software fails, the importance of closing the feedback loop, and why data is the ...

In our latest episode, Craig is joined once again by Uwe Grigoleit, Senior Vice President and Head of Customer Evolution and Portfolio at SAP, to discuss the recent changes to SAP's customer service and delivery portfolio. Uwe explains why the new Customer Value Group brings sales, support and services together, and what that means for customers. He covers the simplification of professional services, how sovereign cloud offerings are expanding, and how to choose between the Foundational, Adva...

In our latest episode, Craig is joined by Uma Rani, President and Chief Product Officer for Cloud ERP Private at SAP. Uma sets out how SAP Cloud ERP Private has evolved since 2020 and the strategy shaping it today. She explains where Sovereign Cloud fits, and the differences between private and public cloud. Craig and Uma then turn to the autonomous enterprise. They discuss AI agents available across SAP’s environments, and how a clean core approach can help minimise customisations. To ...