Saturday Morning Sales Meeting

Automotive Sales & Service Training

Episode 123 – 25 Sales Hacks

Episode 123 – In this episode, Ray and John discuss an article titled, “25 Sales Hacks”.

06-29
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Episode 122 – Management Styles (Recorded Jan 2021)

In this episode, Ray and John discuss different management styles and techniques.

06-25
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Episode 121 – Six Signs That You Are A Bad Leader

In this episode, Ray and John discuss an article  titled “Six Signs That You Are A Bad Leader”.

06-17
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Episode 120 – Janitor To Principal

In this episode, Ray and John discuss the possibilities of recreating your future through metaphores such as Big Wheels and LinkedIn posts.

06-09
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Episode 119 – The Hiring Dilemma

In this episode, Ray and John discuss hiring in the automotive industry with special guest, John Fruhmorgen, owner of StaffYourDealer.com

06-03
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Episode 118 – The Howard Stern Close

In this episode, Ray and John discuss a sales trainer’s recommendation to use, what he calls, the Howard Stern Close.

05-13
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Episode 117 – Expanding Options (Recorded April 2020)

In this episode from April 2020, Ray and John discuss helping the customer look at all of the options available for making the best purchase.

04-16
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Episode 116 – Better Management (Article by Joe Webb)

In this episode, Ray and John discuss an article written by Joe Webb on better management practices.

04-01
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Episode 115 – Finding Sales in the Service Lane (recorded January 2020)

In this episode (recorded in January 2020), Ray and John discuss converting service customers to sales customers.

03-24
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Episode 114 – Documentaries and Process

In this episode, Ray and John discuss movies for a long while.  Then, finally turn their attention toward the car business with a 700 unit/month dealer which Ray recently visited.

03-03
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Episode 113 – Five Ways To Increase Sales

In this episode, Ray and John discuss an article found on LinkedIn titled “Five Ways To Increase Sales”.

02-06
47:05

Episode 112 – Climbing The Company Ladder

In this episode, Ray and John discuss how to create the career you deserve.

01-25
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Episode 111 – Managing People You Don’t Like

In this episode, Ray and John discuss an article from TheMuse.com regarding what to do when and employee (or supervisor) isn’t someone you enjoy being around.

01-08
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Episode 110 – Importance Of Little Things

In this episode, Ray and John discuss doing the little things consistently, which leads to accompishing BIG goals.

12-23
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Episode 109 – Use Of The Telephone (From January 2020)

In this episode, Ray and John introduce a previously unreleased episode from nearly a year ago (January 2020) about the use of the telephone in sales.

12-21
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Episode 108 – Overcoming Stalls

In this episode, Ray and John discuss the very common stall, “Let me think about it.”  Stalls and objections can be put to rest by having a genuine interest in the customer’s satisfaction with the deal.

12-15
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Episode 107 – Software Tools

In this episode, Ray and John discuss the various software tools used in a dealership, for example: DMS, CRM, Trade Appraisal, Parts, Manufacturer, website, and data mining.

12-14
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Episode 106 – Becoming Your Client’s Expert

In this episode, Ray and John discuss how and why to become the “Go-To Guy” for your customers.  Whether you’re in service, sales, or another industry, you will benefit from being the expert that your clients look to for advice and support.

11-30
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Episode 105 – Managing By The Numbers – Part II

In this episode, Ray and John are again joined by Ray’s lovely wife and famed CFO, Kate for a continued discussion of using data to help focus and forecast your team’s performance.

11-23
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Episode 104 – Are You A Perfectionist?

In this episode, Ray and John discuss how to avoid the trap of inaction due to fear of failure or seeking perfection.

11-16
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