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Scaling UP! H2O

Scaling UP! H2O

Author: scalinguph2o.com

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A Podcast for water treaters who deal with the treatment of cooling towers, boiler and closed loop systems.
126 Episodes
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116 Pinks and Blues: System Volume Episode 116: Show Notes I am so grateful for the members of the Scaling UP! Nation! I have the best audience in all of podcasting. To great content every week every episode, I beg the Nation! to help me by asking questions they would like for me to answer. The Nation! has responded to that call once again!   Today, a friend of the show, Eric Russo, of episode 111, asks about the rules of thumb when it comes to determining volume in a closed-loop system. If you have ever heard me speak on this topic, you know I don't trust rules of thumb. But I do accept math.   WARNING: This episode contains MATH. Today's episode is about how I use math to determine how much volume is in a closed-loop system.  Below are the calculations I talk about on the show.  Estimating System Volume:  Πr2 x 7.48 x pipe’  Π = 3.14  R = half the pipe diameter and then square that number (must be in feet)  Pipe = 7.48 the conversion to get feet of pipe into gallons  Titration Drop Manipulation:  SDC / (NV / OV) = NDC  SDC= Standard or Original drop count in ppm  NDC = New drop count in ppm  NV = New volume  OV = Original volume  Volume Calculation:  (120,000 x NaNO2) / Δ x (conversion) = Gallons in the system  NaNO2 = the lbs. Of sodium nitrite added to the system  Δ = the change in NaNO2 in the system from your addition  Conversion = if you are using a nitrite test (not a sodium nitrite test), you will need to account for the fact you added sodium nitrite and only tested for nitrite.  The conversion will be 1.5  120,000 the conversion/axiom that 1 pound of anything in 1,000 gallons of water will yield 120 ppm  Nitrite test procedure courtesy of Aquaphoenix: https://www.aquaphoenixsci.com/resources/procedures/?fileid=7368  Test Species Conversion:  What we add / what we test = conversion factor  Key Points From This Episode: Rising Tide Mastermind [0:00:35]   Journaling [0:04:24]   Rules Of Thumb [0:08:38]   Calculating The System Volume [0:10:06]    Calculation For Pipe [0:12:32]   Compounded Addition [0:15:45]   Nitrite Test & Sodium Nitrite Test Procedure [0:23:11]   Get A Copy Of 5 Minutes Journal [0:32:55]   And A Lot More!   Tweetables:  "Setting goals is the first step into turning the invisible into the visible." @TonyRobbins  @traceblackmore #Masterminds #MastermindGroup #RisingTide #CWT #IWC #AWT #scalingupnation #scalinguppodcast #scalinguph2o #scalingupandbeyond #traceblackmore #systemvolume #PinksandBlues #TitrationDropManipulation #VolumeCalculation "If you can figure out your losses and what was getting in your way, you can quickly turn those into wins." @traceblackmore #Masterminds #MastermindGroup #RisingTide #CWT #IWC #AWT #scalingupnation #scalinguppodcast #scalinguph2o #scalingupandbeyond #traceblackmore #systemvolume #PinksandBlues #TitrationDropManipulation #VolumeCalculation Links Mentioned On This Episode: Rising Tide Mastermind 103 The One About What a Water Treater Fears Ep 22: The One with Tim Fulton 114 The One Where We Talk Masterminds  Robbins Research International, Inc. (Tony Robbins) 111 The One with Eric Russo, CWT   Books mentioned:   The Five Minute Journal Think And Grow Rich - Napoleon Hill
115 The One With Marketing Expert Jeff Henderson Episode 115: Show Notes Working in our day to day can be consuming, so consuming we sometimes forget how to market ourselves.  When we are not the ones communicating our story, we can't control the message.  Or even worse, we forget why we are doing what we are doing. That's where today's guest is going to help us.     Today's guest is Jeff Henderson, one of the best marketing people around. Jeff has an impressive resume. It includes working for The Atlanta Braves, Chick-Fil-A, and North Point Ministries. I'm going to guess what you are thinking; one of these things does not look like the others. Jeff went from selling chicken sandwiches to be the lead pastor at a church.  Jeff brilliantly intertwines how secrets of the non-profit world can help the for-profit world. Just imagine what if your team loved their job so much that they were willing to do it for free. That is what the non-profit world experiences every day. Wouldn't it be great to learn from that perspective?   Join me as I interview Jeff about his new book, Know What You're FOR. You are sure to get some great information that you can put to use, today. Jeff's book is available by going to scalinguph20.com/for Please welcome, Jeff Henderson!  Key Points From This Episode: Radical Polymers [0:0:11]    Rising Tide Mastermind [0:01:47]    Bookkeeping and Repricing [0:03:31]   Taxes and Social Media Platforms [0:06:00]    Plan the Holidays [0:09:30]    Abraham Lincoln [0:14:50]   Profit and Non-Profit [0:21:23]     Advice from Jeff Henderson [0:30:23]    Use of Social Media [0:38:31]    System in Taking Down Notes [0:48:31]    Great Big Change [0:52:59]   Jeff's Motivation [1:04:03]    Wildest Dream [1:07:22]   And A Lot More! Tweetables:  "Great businesses combine purpose with your purchase. Don't just sell a product. People want to buy products that are doing good for the world." - @JeffHenderson  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWithMarketingExpert #JeffHenderson #Marketing #ScalingUPandbeyond #theforbook #TheForCompany #PurposeandProfit #thankfulFOR    "Leaders are repeaters." - @JeffHenderson  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWithMarketingExpert #JeffHenderson #Marketing #ScalingUPandbeyond #theforbook #TheForCompany #PurposeandProfit #thankfulFOR  "All great big change begins with you." - @JeffHenderson  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWithMarketingExpert #JeffHenderson #Marketing #ScalingUPandbeyond #theforbook #TheForCompany #PurposeandProfit #thankfulFOR  “One of the best gifts you can give to your team is to be the healthiest and most inspired version of yourself.” - @JeffHenderson @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWithMarketingExpert #JeffHenderson #Marketing #ScalingUPandbeyond #theforbook #TheForCompany #PurposeandProfit #thankfulFOR  Links Mentioned On This Episode: Jeff Henderson Website Jeff Henderson on LinkedIn  Jeff Henderson on Twitter   ScalingUpH20.com/radical   ScalingUpH20.com/mastermind Books mentioned:  Think And Grow Rich - Napoleon Hill   Know What You're FOR - Jeff Henderson
114 The One Where We Talk Masterminds Episode 114: Show Notes This week we are getting ready for our 2020 goals.  But before we get started on the next year, we are going to analyze the current year.    What have you accomplished this year?  Why did these items get accomplished?  What did you not get accomplished this year?  Why didn’t these items get accomplished?  On today’s show, we welcome returning guest, Tim Fulton.  Tim is my business coach.  Over the years that I have known him, he has given me a wealth of advice.  One of these nuggets of advice, he gave me was to join a Mastermind Group.  Now you are probably asking yourself, what’s a Mastermind Group?  And because we anticipated you asking that question, Tim is going to help explain exactly what a Mastermind Group is on this episode.  Please welcome Tim Fulton.  Key Points From This Episode: Radical Polymers [0:0:25]   Tim Fulton [0:04:11]   Think And Grow Rich [0:07:45]   Group of Friends [0:11:40]   Five People To Spend The Most Time With [0:15:12]  Group Diversity [0:18:47]    Accountability [0:23:40]   Growth [0:27:06]   Type Of Commitment [0:31:14]   Rising Tide Mastermind [0:34:44]  And A Lot More! Tweetables:  "In your life, have you had a group of people that you enjoy being around, that you learn from, and that hold you accountable? That’s the basics of a Mastermind group." @TF_SBM @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereWeTalkMasterminds #CWT #mastermind #AWT #ScalingUPandbeyond #TimFulton #TraceBlackmore #radicalpolymers #sponsoredepisode #smallbusinesmatters #risingtide "You are the average of the five people you spend the most time with." - Jim Rohn @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereWeTalkMasterminds #CWT #mastermind #AWT #ScalingUPandbeyond #TimFulton #TraceBlackmore #radicalpolymers #sponsoredepisode #smallbusinesmatters #risingtide "The more I give to the group, the more I get back." @TF_SBM @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereWeTalkMasterminds #CWT #mastermind #AWT #ScalingUPandbeyond #TimFulton #TraceBlackmore #radicalpolymers #sponsoredepisode #smallbusinesmatters #risingtide "When you engage with others, they can give feedback and ask more questions to allow you to examine issues in a way you never thought of." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereWeTalkMasterminds #CWT #mastermind #AWT #ScalingUPandbeyond #TimFulton #TraceBlackmore #radicalpolymers #sponsoredepisode #smallbusinesmatters #risingtide "We are definitely not built to do life by ourselves. There's something that happens when two or more people get together. @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereWeTalkMasterminds #CWT #mastermind #AWT #ScalingUPandbeyond #TimFulton #TraceBlackmore #radicalpolymers #sponsoredepisode #smallbusinesmatters #risingtide "A rising tide raises all boats." - JFK @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereWeTalkMasterminds #CWT #mastermind #AWT #ScalingUPandbeyond #TimFulton #TraceBlackmore #radicalpolymers #sponsoredepisode #smallbusinesmatters #risingtide Links Mentioned On This Episode: Tim Fulton - "Small Business Matters"   Tim Fulton on LinkedIn Tim Fulton on Twitter Vistage Worldwide, Inc. ScalingUpH20.com/radical   ScalingUpH20.com/risingtide Books mentioned:   Think and Grow Rich by Napoleon Hill  
113 Pinks and Blues: Questions From the Nation!, Using Your Five Senses Episode 113: Show Notes Pinks and Blues: Questions From the Nation!, Using Your Five Senses   Nation!, once a again friend of show James McDonald, CWT is trying to help us become better water treaters.  James wants to know “how do we use our five senses to be better water treaters?”  While I answer his question, I don’t think there is just one answer.  After listening to this episode, ask yourself these questions:  How would you answer, “how do we use our five senses to be better water treaters”?    What can you do differently now you are thinking about your 5 senses?  How can I protect my 5 senses?  This question just goes to show how it’s not always the tough technical questions that make us better.  It’s thinking about the common, everyday things that truly make us better at our job.  Thanks James!  If you have a question for me to answer on Scaling UP! H2O or if you want to be featured on Scaling UP! H2O with your question, simply click on the “Leave Voicemail” button on the left side of our homepage, or go the show ideas page.  Key Points From This Episode:  Episode Sponsor: Radical Polymers [0:00:23]   Question from James McDonald [0:03:36]   Sense of "Sight" [0:06:19]   Fight or Flight Reaction (Smell) [0:10:41]   Normal Vs Abnormal Sound (Hearing) [0:14:32]   Sense of "Taste" [0:17:12]  Sense of "Touch" [0:22:28]    And A Lot More!  Tweetables:   How do we use our five senses to be better water treaters? @James McDonald @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #PinksandBlues #BoilerSurging  #CWT #ASHRAE #AWT #ScalingUPandbeyond #fivesenses  How do we use our five senses to make sure that everything we’re doing is the right thing and that we are continuously getting better in a safe way? @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #PinksandBlues #BoilerSurging  #CWT #ASHRAE #AWT #ScalingUPandbeyond #fivesenses  "Ask questions before acting." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #PinksandBlues #BoilerSurging  #CWT #ASHRAE #AWT #ScalingUPandbeyond #fivesenses "We must take care of our five senses; they help us in our jobs and help us enjoy life." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #PinksandBlues #BoilerSurging  #CWT #ASHRAE #AWT #ScalingUPandbeyond #fivesenses #TraceBlackmore Links Mentioned On This Episode:  Episode Sponsor: Radical Polymers   Michael Standish on LinkedIn   Ep 14: The One with Mike Standish  Ep 21: The One with James McDonald  049 The One with James McDonald, Again  James McDonald on LinkedIn 
112 The One Where Trace Is Interviewed By Mark Lewis Episode 112: Show Notes This episode is all about lessons learned from when your friend, Mark Lewis, CWT, comes to your office.  You see, Mark and I are both SCUBA Divers.  We decided that we were going to celebrate Industrial Water Week by going SCUBA Diving in The Florida Keys.  Pretty great idea, huh?  You might have even seen the post we did during Industrial Water Week letting you know what we were doing.   As it turned out, Mark had other plans in addition to going SCUBA Diving with me.  Mark planned another one of his turn the table around interviewed with me.  You must give it to him with all the planning he did to make this happen.  Mark knew I was working on podcast episodes the day he was coming in.  So, he knew if he timed his arrival correctly, I would be in the middle of recording.  Thereby ensuring my recording equipment would be on and ready to go.  He then had one of the members of the Blackmore Enterprises team lure me out of my recording studio (my office.)  When I returned, Mark was sitting at my interview table with a stack of questions waiting to interview me.  Wow, didn’t expect that...  So, please join Mark as he interviews Trace Blackmore, CWT.  Key Points From This Episode: Trace's Favorite Episode [0:03:20]   The biggest accomplishment [0:07:17]  Reasons for starting the podcast [0:08:43]  Praises and Criticisms [0:14:06]   People to bring on the show [0:18:45]   Organic Phosphate (O.P) Test [0:26:28]   The lightning round [0:30:15]   Vision in the next 100 episodes [0:34:47]  Behind the scenes: Excellent team [0:42:54]   And A Lot More! Tweetables:  "Let your good be good until it can be better. And let your better be better until it can be your best." - Mark Lewis  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereTraceIsInterviewedByMarkLewis #CWT #ASHRAE #AWT #ScalingUPandbeyond #MarkLewis #TraceBlackmore "Communication is two people getting together, sharing ideas and walking away with something bigger than what they entered the conversation with." - @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneWhereTraceIsInterviewedByMarkLewis #CWT #ASHRAE #AWT #ScalingUPandbeyond #MarkLewis #TraceBlackmore Links Mentioned On This Episode: Mark Lewis on LinkedIn 031 The One with Mark Lewis 034 The Other One With Mark Lewis, CWT Tim Fulton - "Small Business Matters"   Tim Fulton on LinkedIn Ep 22: The One with Tim Fulton 092 The One About My TED Talk Experience EP1: A New Podcast for Water Treaters EP2: Meet the Host
111 The One with Eric Russo, CWT Episode 111: Show Notes I am sure I have shared with the Nation! before that I love hearing from people who listen to the Scaling UP! H2O podcast. At last year's AWT Convention and Expo, I met Eric Russo. Eric told me that he absolutely loved the Scaling UP! H2O podcast. He went on to say it was the perfect format for a water treater because we drive so much. What else are you going to do during “windshield” time? Eric graciously shared with me some ideas he had about guests and topics. We also started to get to know each other during that encounter. So, I invited him to come on Scaling UP! H2O. You will soon learn why I am so impressed with Eric. Join me as I interview, Eric Russo, CWT. More about Eric Russo: Eric Russo is the New England Area Manager for Suez. He has been working in the water treatment industry since 2012 after earning a BS in Chemical Engineering. Eric obtained his Certified Water Technologist designation in 2017 and most recently completed his MBA in Marketing in 2018. He takes a process-oriented view of how value is delivered to the customer and continuously improves upon internal systems to consistently and more efficiently achieve the desired result. Eric has worked with teams to design and implement a company-wide cloud-based CRM/ERP solution. Key Points From This Episode: Eric Russo's Advice [0:05:30] Catalytic Converter [0:07:05] Obtaining CWT Designation [0:14:16] Taking a Computer Based Test [0:20:01] Being A Young Professional [0:25:15] Customer Resource Management (CRM) [0:29:45] Advice On Putting Up The Software [0:33:38] Metrics To The Service Process [0:34:40] Recommendation On Leading Metrics [0:39:34] And A Lot More! Tweetables:  "Don't only focus on efficiency, but also factor and effectiveness." - Eric Russo @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithEricRussoCWT  #CWT #ASHRAE #AWT #ScalingUPandbeyond Links Mentioned On This Episode: Eric Russo, CWT on LinkedIn Million Dollar Maverick by Alan Weiss  The Advantage by Patrick M. Lencioni  The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber Good to Great: Why Some Companies Make the Leap and Others Don’t by Jim Collins The 10X Rule: The Only Difference Between Success and Failure by Grant Cardone The Checklist Manifesto: How to Get Things Right by Atul Gawande 102 The Other One with Colin Frayne, CWT 101 The One with Colin Frayne, CWT Colin Frayne on Linkedin
110 Pinks and Blues: Boiler Surging Episode 110: Show Notes Pinks and Blues: Questions From the Nation!, Boiler Surging  Nation! Once again, we have a show because one of the members of The Scaling UP! Nation! gave us a topic to talk about.  Adam Sites, CWT sent us a voicemail about boiler surging.  His frustration was that the water treater always gets blamed.  And he’s right, we do.     When in doubt, blame the water treater is a phrase that rings true to most of us.  However, as much fun as it is to joke about this.  I do think we share in the problem of our customers not understanding what it is that we do.  As a group, water treaters don’t explain what it is that they do.  That leaves our talents to be explained as mystic voodoo and that leads to customers making bad choices when we are not onsite.  Join me as I try to answer Adam’s inquiry to the best of my ability.  There is no substitution for being there.  Since I am not there, I share with you some of my experiences that I have had in dealing with this issue.  Do you want to be featured on Scaling UP! H2O with your question?  Simply click on the “Leave Voicemail” button on the left side of the our homepage, or go the the show ideas page. Key Points From This Episode:  2019 Last Quarter [0:01:20]   Conferences And Seminars [0:03:21]     Low Water In Boiler [0:06:45]   Water Boiling [0:10:05]    Bottom Blowdown [0:13:59]    2 Types Of Valves [0:15:32]    Surging [0:21:00]     Freebies [0:26:16]  And A Lot More! Tweetables:  "The solution to pollution is dilution." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #PinksandBlues #BoilerSurging  #CWT #ASHRAE #AWT #ScalingUPandbeyond "If we don't understand the equipment that we are treating, we could not do our job to the best of our ability." - Jay Farmerie @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #PinksandBlues #BoilerSurging  #CWT #ASHRAE #AWT #ScalingUPandbeyond Links Mentioned On This Episode: Adam Sites on LinkedIn Jay Farmerie on Linkedin
109 The One with Super Villain Royalty, Brian Fisk Episode 109: Show Notes Nation! You have heard me speak on this show previously about going to trade association functions to expand your knowledge level. Going to these events is also a great way to expand your network.   I love meeting new water treaters. By this, I mean new to the industry water treaters and new to me water treaters. We, as water treaters, all have a story in us, and I love to hear it!    Taking my advice, I went to the ASHRAE trade show this past January. It was huge! You can hear all about it on episode 73. When you listen to this episode, you hear me interview people I already know and people I just met. Truthfully, I didn’t expect to find some of the people I already knew at that trade show. People like Gary Garcia and Colin Frayne of episodes 101 and 102.  I think this goes to show when you do try to expand your network, you will surprisingly find people you know in places you don’t expect.   One of the new people I met was Brian Fisk. Brian struck me as an enthusiastic water treater. And... He is a fan of Scaling UP! H2O. How could I not immediately like him? As we spoke at the ASHRAE show, it was clear we had a lot in common and he had some great stuff to share. Why not have him share it on the world's favorite industrial water treatment podcast?   Please enjoy my interview with Brian Fisk.  Key Points From This Episode: Water Conferences [0:03:42] Brian’s Transition [0:10:54] How Valuable Water Treater Is? [0:16:24] Getting Along With Different Generations [0:18:32] Convincing A Client [0:23:19] Tips On Servicing [0:26:50] CWT (Certified Water Technologist) [0:30:15] Common Bad Practices [0:32:40] Getting Into Water Treatment Industry [0:33:32] And a lot more! Tweetables: "Make sure that you're fixing the problems before it becomes a problem." @BrianFisk @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithSuperVillainRoyalty #scale #watertreatment #ScalingUPto100 #CWT #ASHRAE "You can have all the answers in the world but if you can't convey them well, then they're just going to fall in deaf ears." @BrianFisk @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithSuperVillainRoyalty #scale #watertreatment #ScalingUPto100 #CWT #ASHRAE "A rising tide raises all boats." @traceblackmore @BrianFisk #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithSuperVillainRoyalty #scale #watertreatment #ScalingUPto100 #CWT #ASHRAE Links Mentioned on this episode: Brian Fisk on LinkedIn Company Website 064 The One with the Youngest CWT Books:  The Automatic Customer: Creating a Subscription Business in Any Industry  Mastering the Complex Sale  Drop by Drop: Articles on Industrial Water Treatment: James McDonald
108 Pinks and Blues: Cooling Tower Feed Episode 108: Show Notes Pink and Blues: Questions From the Nation!, Cooling Tower Feed Option  I hope you had a great time celebrating industrial water week.  I also hope part of your celebration included listening to an episode of Scaling UP! H2O each and every day last week.  The next Industrial Water Week is October 5th, 2020.  So, start your celebration planning early to beat the rush!  You have heard me ask the Scaling UP! Nation! For help in topics for this show.  Today I am going to answer one of those questions from one of our Nation! Members.  Jinapat wants to know what the different ways are to feed inhibitor on a cooling tower controller.   Thank you Pat!  So, today’s episode is all about Pat’s question.  Join me (and Pat) as we learn about all the different feed options for putting inhibitor into a cooling tower (I even though a bit extra in there too, biocide feed.)  Do you have a question you want me to answer on Scaling UP! H2O?  Simply click on the “Leave Voicemail” button on the left side of the our homepage, or go the the show ideas page. Key Points From This Episode: Schedule For IWW 2020 [0:01:46] Questions For Trace [0:06:30] Different Feed Options [0:10:10] Bleed After Feed [0:12:28] Ways To Feed Cooling Towers [0:16:32] P-TolueneSulfonic Acid (PTSA) [0:19:32] Biocide Feed [0:23:54] Sodium Hypochlorite [0:30:20] Oxidation Reduction Potential [0:32:48] And a lot more! Tweetables: "Don't write everything's good on a service report. Everything is not good, there's always something you can do there to make something a little bit better." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #PinksandBlues #CoolingTowerFeed  #CWT #ASHRAE Links Mentioned on this episode: EP3: Controllers with Tom Tinney Jim Lukanich on LinkedIn Jim Lukanich Episode: EP10: The One with Jim Lukanich Jinapat Yoswattana, CWT on LinkedIn 
107 Day 5 Of Industrial Water Week (Careers) Episode 107 (Day 5): Show Notes Industrial Water Week, Day 5: Careers  It’s hard to believe, we are on our last days of celebrating Industrial Water Week. If you haven't done anything to celebrate, it’s not too late. We have heard from people who are having special parties to celebrate. Here, we went out for tacos. Because when you think of water treatment, you think of tacos, right? Well, it was fun. So, however, you choose to celebrate, we hope that this podcast has been part of your celebratory activities. On this Careers Friday, we are back at the AWT Convention talking to more Scaling UP! Nation! Members: I know you have heard me say before, I love my job. I can't imagine doing anything else. So, what better way to wrap up the week than to reflect on being an Industrial Water Treater. Key Points From This Episode:  The Most Amazing Job [0:00:38] Getting Into CWT [0:04:26]  The Highest Professional Designation [0:05:47] Winning The Ray Baum Award [0:07:54]  The Prestigious Founder's Award Winner [0:11:09]   Learn About Insurance [0:20:21]   Polymer Technology Tip [0:23:54]   Wrap Up of AWT Convention And Expo [0:24:33]  And A Lot More!  Tweetables: "The thing that makes people most happy is not money, love or stuff but achieving your goals. That is what encouraged me to get my CWT designation." - Amy Pollock @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #IndustrialWaterWeek #CareersFriday #AWT #CWT #ScalingUPto100andbeyond "Being a water treater doesn't just mean you treat water. There's so much that we all do. And that is something to celebrate." - Michelle Farmerie @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #IndustrialWaterWeek #CareersFriday #AWT #CWT #ScalingUPto100andbeyond "Every water treater needs to understand the degree of magnitude and the potential risk that is presented to them. Everything from small accounts to the very largest account that you have. It’s a people business with many personalities involved. Know your risk!" - Mike Highum @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #IndustrialWaterWeek #CareersFriday #AWT #CWT #ScalingUPto100andbeyond "My number one tip for water treaters: Use the right product for the right application." - Mike Standish @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #IndustrialWaterWeek #CareersFriday #AWT #CWT #ScalingUPto100andbeyond Links Mentioned on this episode: Amy Pollock on LinkedIn Greg Wannemuehler on LinkedIn  Brent Chettle on LinkedIn  Michelle Farmerie on LinkedIn Ep12: The One with Michelle Farmerie Michael Highum on LinkedIn (McGowan Insurance Group)   025 The One On Insurance  Mike Standish on LinkedIn  Ep 14: The One with Mike Standish Tyler Cooper, CWT on LinkedIn (Premier Water & Energy)  Casey Walton on LinkedIn (Walton Technologies)   Steve Jacobs on LinkedIn   Ellaine Lee  on LinkedIn (R2J) Semra Gul on LinkedIn
  107 Day 4 Of Industrial Water Week (Wastewater) Episode 107 (Day 4): Show Notes Industrial Water Week, Day 4: Wastewater   It’s a dirty job, but someone must do it. That someone is us, the Industrial Water Treater.   Today we are celebrating Wastewater Thursday. Wastewater is all about taking something out of our discharge water that came from our process. Most municipal plants require that the water they receive has a minimum water quality so that it will not harm their biological population. It’s all about the “bugs.”   A few months back we did 2 shows devoted to wastewater with our guest, Kevin Kope- episodes 78 and 79. Many water treaters have told me what a helpful resource these shows are. Feel free to incorporate re-listening to them during your celebration today.   In the meantime, we are back at the AWT convention here from Scaling UP! Nation Members.  Key Points From This Episode:  WasteWater [0:00:30]  Metals Precipitation [0:03:30]  Supplier Of The Year [0:06:54]  The Young Professional Council [0:08:24]  Common Things In The Convention [0:11:09]  Tips From Mark Lewis [0:14:47]  Offers in Peabody Engineering [0:19:33] Free Enterprise Server Application [0:21:18] QCPR Device [0:23:25]  And A Lot More!  Tweetables: "Just because you get a number, it's gotta be the number that you can believe in and accept. Whatever you do, don't just run a test and say that's the number because that's the number it is." - Mark Lewis  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #IndustrialWaterWeek #WastewaterThursday #AWT #CWT #ScalingUPto100andbeyond  Links Mentioned on this episode: Kevin Cope on LinkedIn (Brentagg) 078 The One with The Waste Water Guy (Part 1) 079 The One with The Waste Water Guy (Part 2) Matt Freije on LinkedIn - Supplier Of The Year 083 The One About Water Management Plans Patrick Manning on LinkedIn Ty Thomas on LinkedIn Mark T. Lewis on LinkedIn 031 The One with Mark Lewis 034 The Other One With Mark Lewis, CWT Tom Cass on LinkedIn (Aqua Laboratories, Inc.)   Doug Frassa on LinkedIn  Mark Peabody on LinkedIn (Peabody Engineering & Supply, Inc.)   Lori McPherson on LinkedIn (Walchem)   Charlie Heineman, CWT on LinkedIn
107 Day 3 Of Industrial Water Week (Cooling) Episode 107 (Day 3): Show Notes Happy Industrial Water Week everyone! Today, Day 3, of our weeklong holiday is all about Cooling. Yesterday was about boilers. Since we put heat (BTU’s) into something, today we have to cool it down. We are taking BTU’s out of something. In most processes, heat is a byproduct that slows the process down. The more widgets a machine makes, the hotter that machine gets. The hotter the machine gets, the fewer widgets that machine can make. And that’s where we come in.   Getting heat out of our process and sending it to a place we don’t care about it is key to our job. The less heat we have, the more widgets we can make. That means the widget factory can be more profitable. Our job as an industrial water treater is to make that process as efficient as it possibly can be. After all, the heat transfer medium they are using is the lifeblood of the whole operation.   As we celebrate Cooling Wednesday, we are back at the AWT conference. Join me as I continue to interview fellow Scaling UP! Nation! Members and take you inside the conference.  Key Points From This Episode:  The Legionella Expert [0:02:03] Next Generation Culture Test [0:04:06] Supplemental Disinfection [0:06:24] Filming Amines With Logan [0:09:37] Pure Water For The World [0:12:00] Ideas For The Show [0:17:54] To Young Professionals [0:22:36] What is Endotherm? [0:24:55] Panel Builder Program [0:26:33] Talking With Michael Byerley [0:27:44] At The Lovibond Booth [0:28:47] And a lot more!  Tweetables: "When nobody is having dialogue around legionella, nobody is getting anywhere. Start talking to your clients because that is a tide that will raise all industrial water treatment boats. " @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #CoolingWednesday #AWT #CWT #ScalingUPto100andbeyond  "Water is what brings us all together and Pure Water for the World provides that most basic need for people." - Rye Thompson  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #CoolingWednesday #AWT #CWT #ScalingUPto100andbeyond  "Water Treatment is not just for those in the industry, but for everyone!"  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #CoolingWednesday #AWT #CWT #ScalingUPto100andbeyond  Links Mentioned on this episode: AWT Website Pure Water For The World, Inc. Janet E. Stout Episode: EP9: The L Word Kristin Majeska on LinkedIn (IDEXX) Alberto Comazzi on LinkedIn  Logan Manaranche on LinkedIn 091 The One That’s All About Filming Amines (Closed Loops and Cooling Towers) Carolyn Meub Episode: 081 The One about Pure Water for the World   Rye Thompson on LinkedIn Jim Lukanich on LinkedIn Jim Lukanich Episode: EP10: The One with Jim Lukanich Ep 15: The One with Jack Walker Will Wilson on LinkedIn (EndoTherm) Brian Katarski on LinkedIn (AquaPhoenix)   Michael Byerley on LinkedIn (Global Water Technologies)   Robert Reynolds, CWT on LinkedIn
Episode 107 (Day 2): Show Notes Happy Industrial Water Week Scaling UP! Nation!     We are celebrating Day 2 of Industrial Water Week. Day 2 is all about boilers. One of the ways I like to think about our job is that we are heat transfer, efficiency managers. That means we take heat from one place and transfer it to another as cost-effectively as possible. When we talk about boilers, we are putting heat into the system, so that heat can do some work. This work might be to power something, or it could just be to heat something. Either way, the steam boiler is the “workhorse” of our modern-day world.   On this special holiday episode, we are back at the Association of Water Technologies Annual Convention.  Where we talk a bit about steam boilers and chat with friends of our show.   Happy Day 2 of Industrial Water Week.  Key Points From This Episode:  All About Boilers [0:00:43]   Tips from Larry Pannell [0:03:39]  Questions for Laura Sanders [0:07:54] The Upcoming AWT President [0:09:43]  Appreciating Thomas Branvold [0:12:26]  Upgrading with Tom Tinney [0:14:40]  Learnings at The Convention [0:18:18] The Young Professionals [0:21:01]  Cool Stuff In 2019 [0:22:45]  Industrial Week 2020 Schedule [0:24:14]  Understanding H2trOnics [0:24:45] pH Meter [0:26:00] Interview with Scott Olson [0:28:45]   And a lot more!  Tweetables: "This (AWT) is one of the few organizations where vendors have an opportunity to participate in committees and contribute something meaningful. In return the water treatment industry benefits as a whole. - @TomTinney  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #boilertuesday #AWT #CWT #ScalingUPto100 "The number one tip for water treaters: If it wasn't written, it wasn't done." - @JayFarmerie  @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #boilertuesday #AWT #CWT #ScalingUPto100  Links Mentioned on this episode: Larry Pannell on LinkedIn   Laura Sanders on LinkedIn Reid Hutchison on LinkedIn Adam Dumler on LinkedIn Matt Black on LinkedIn Chris Golden on LinkedIn Scott W. Olson on LinkedIn Marodi Cribari Filming Amines Episodes 089 The One That’s All About Filming Amines (General) 090 The One That’s All About Filming Amines (Boilers) 091 The One That’s All About Filming Amines (Closed Loops and Cooling Towers) EP3: Controllers with Tom Tinney 093 The One with Jay Farmerie, CWT 094 The Other One with Jay Farmerie, CWT 062 The One with the Pulsafeeder Guy
107 Day 1 Of Industrial Water Week (Pretreatment) Episode 107: Show Notes Industrial Water Week, Day 1: Pretreatment   Happy Industrial Water Week Nation! We have an entire week that is devoted just for us, the Industrial Water Treater. Last year, a friend of the show, James McDonald launched this holiday to help us celebrate how awesome our job is. Industrial Water Week is always the first full week in October. Here is what we celebrate:   Pretreatment Monday   Boiler Tuesday   Cooling Wednesday   Wastewater Thursday   Careers Friday   There is just so much to do in our job, our holiday requires more than just one day to celebrate. We get a whole week!  Today we celebrate pretreatment. Pretreatment is anything that we do to improve water quality to make it more acceptable for a specific end use. That means filters, water softeners, dealkalizers, and the list goes on. Today, as we celebrate industrial water week, think of all the things we use in our pretreatment processes.   To help us celebrate this awesome holiday week, we took our recording gear to the Association of Water Technologies Annual Convention to take you right into the action. Please enjoy.  Key Points From This Episode:  Industrial Water Week Celebration [0:00:30]   Pretreatment Monday [0:01:35]   Who is Responsible For IWW Holiday? [0:05:06]   AWT Online Training Modules [0:07:22]   The Youngest CWT [0:10:45]   Advantage Controls [0:13:45]   Young Professional Happy Hours [0:18:08]   Random Interviews [0:24:04]  And a lot more!  Tweetables: "Get here however you can! Show up. Be involved. Be part of the AWT. You won't regret it!" - Jason Turcsanyi @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #pretreatmentmonday #AWT #CWT #ScalingUPto100  "Industrial water treaters are awesome! Industrial water treatment is awesome! And it just makes sense that we have an entire week to celebrate! " @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #pretreatmentmonday #AWT #CWT #ScalingUPto100  “We have the best job and the best industry in the world. We all need to celebrate it!” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Pretreatment #IndustrialWaterWeek #pretreatmentmonday #AWT #CWT #ScalingUPto100  Links Mentioned on this episode: Ep 21: The One with James McDonald 049 The One with James McDonald, Again   064 The One with the Youngest CWT   Dan Morris on LinkedIn  Michelle Farmerie on LinkedIn  Brady Benson on LinkedIn Jason Turcsanyi on LinkedIn Mauricio Nieto on LinkedIn  Griffin Rial on LinkedIn  Peter Myers on LinkedIn Bill Hildebrand on LinkedIn
106 The One with the Agnostic Equipment Guy Episode 106: Show Notes Nation! I know your favorite thing in the water treatment industry is the equipment we use.  Well, maybe not...  But it is something that we must use to run our programs when we are not there.  Many of us are loyal to a particular brand and model of equipment.  There is nothing wrong with that as long as you know what your options are outside of your “comfort zone.”  I have found by working with other water treaters that many of us learn how one thing works, get comfortable with it and stop.  That is not ok.  We have to keep apprised of what equipment is out there to make our systems better.  Our guest today is Blaine Nagao of H2Tronics.  Blaine is a longtime friend and colleague of mine.  We met through the Association of Water Technologies.  Specifically, when he would do the equipment training portion at technical training.  I still remember things I learned from him in the class.  Blaine agreed to come on the show and talk with us about a few things we should consider when it comes to equipment.  Please get ready to enjoy my interview with Blaine Nagao.  Key Points From This Episode:  AWT Annual Convention & Expo [0:00:30]  Industrial Water Week [0:01:53]  Audible (Reading Tool) [0:03:31]  Water Treatment Equipment [0:04:38]  Equipment Baselines [0:10:02]  Additional Functions Of Controllers [0:13:05]  New Technology For Pumps [0:15:44]  3 Ways To Verify Pumps [0:18:03]  Familiarizing The Equipment [0:18:32]  Installations [0:19:41]  How To Improve Installations? [0:20:54]  Choosing A Brand You Want To Use [0:28:44]  Time Saving Tips [0:32:06]  What H2TrOnics Does? [0:44:18]  And a lot more!  Tweetables: “Do as much as you can ahead of time!” @BlaineNagao @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #CoolingTowerSystems #WaterTreatmentEquiptments #ScalingUPto100  “Treat every installation like it’s a reflection of yourself and your company.” @BlaineNagao @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #CoolingTowerSystems #WaterTreatmentEquiptments #ScalingUPto100  “Learn about the equipment that is running your programs.”  @traceblackmore   @BlaineNagao scalinguph2o #scalingup #scalinguppodcast #scalingupnation #CoolingTowerSystems #WaterTreatmentEquiptments #ScalingUPto100  What are 5-10 things that you need to know how to troubleshoot for your equipment? @traceblackmore @BlaineNagao  #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #CoolingTowerSystems #WaterTreatmentEquiptments #ScalingUPto100  “When you elevate your water treatment program, you are showing customers that you are staying on top of all of their water treatment needs. You’re also making ways to save them energy and water!” @traceblackmore @BlaineNagao  #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #CoolingTowerSystems #WaterTreatmentEquiptments #ScalingUPto100  Links Mentioned on this episode: Blaine Nagao on LinkedIn H2trOnics, Inc. Horse tradin' by Ben K. Green  The Terminal List by Jack Carr  The Machine: A Radical Approach to the Design of the Sales Function by Justin Roff-Marsh  The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt 
105 The Other One That’s All About Scale Episode 105: Show Notes A few weeks back I did and episode on Scale http://scalinguph2o.com/98.  Truth be told, this is such a complex topic, one episode is not enough.  I continue that conversation today.  Learn more about one of the most difficult things for us to deal with in our job.  Key Points From This Episode: Calcium Carbonate [0:01:10] Learn More in Scaling UP! Episodes [0:04:05] Total Dissolved Solids [0:04:46] Sweet Tea [0:10:52] Concentration Ratio [0:15:36] Threshold Inhibition [0:21:14] Crystal Modification [0:22:06] Dispersion [0:23:06] Tips from Trace [0:33:57] And a lot more! Tweetables: "The solution to pollution is dilution." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethatsallaboutscale  #scale #watertreatment #ScalingUPto100 "Make sure you understand what you are doing, because if you do not, the result could be disastrous."@traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethatsallaboutscale  #scale #watertreatment #ScalingUPto100 Links Mentioned on this episode: 031 The One with Mark Lewis 034 The Other One With Mark Lewis, CWT EP9: The L Word 086 Pinks and Blues: Alkalinity 083 The One About Water Management Plans
104 The One on Generational Diversity Episode 104: Show Notes Never before have we had 4 generations working together in the same workplace.  So, it just stands to reason that we would have issues in dealing with multiple generations working together (in that same workplace) that we have never had to deal with before.    Today’s guest is Jeff Butler.  Jeff is an expert when it comes to understanding the generations.  He uses his expertise to help the Scaling UP! Nation understand what the generations are and how we can work better together.  He especially goes into understanding Millennials better from their mindset.  Join me as I find out more about understanding the different generations.  Key Points From This Episode: Different Generations [0:07:04] Generation X [0:09:29] Multi-Generation Common Issues [0:15:02] Outdated [0:19:03] EOS (Entrepreneur Operating System) [0:26:06] Motivate the Millennial [0:29:02] Power of Social Media [0:34:27] And a lot more! Tweetables: "All across the levels in the workplace, authenticity was being sort of a catalyst that people were jumping towards us." @iamjeffbutler @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneonGenerationalDiversity  #GenerationalDiversity #Millennials #ScalingUPto10#ScalingUPto10 "Stop being worried about the "HOW" and look more at the "WHAT" is being done." If the "WHAT" is great, the task is actually being done, that's fantastic." @iamjeffbutler @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneonGenerationalDiversity  #GenerationalDiversity #Millennials #ScalingUPto10#ScalingUPto10 Links Mentioned on this episode: Jeffery Butler on LinkedIn   Jeffery Butler on Twitter  Jeffery Butler Company Website  Books:  The Key To A New You   The Authentic Workplace  Judgment in Managerial Decision Making Never Die Easy: The Autobiography of Walter Payton The Medal of Honor 
103 The One About What a Water Treater Fears Episode 103: Show Notes When my assistant, Carla and I were setting up our production calendar a few months ago, we noticed that a release date was going to fall on Friday the 13th.  That made me think of Jason Voorhees.  But it also made me think about doing a show about what water treaters fear.  A fear Factor episode, if you will...  I requested that the Scaling UP! Nation! let me know what they feared as water treaters.  The list of items you came back with wasn't inclusive of ghost and goblins or even Jason Voorhees, but real things that happen to us every day.  Today's episode is my reveal of that list.  But I don’t stop there.  I let you know how to deal with that fear.  Please enjoy the scariest water treatment show ever.  Happy Friday the 13th! Key Points From This Episode: Cold Calling [0:01:05]  The "Height" [0:03:05]  Feedback Call [0:04:17] Produce Revenue [0:06:33]  Forgetting To Run A Test [0:10:30]   Losing An Account [0:13:32]  A Call At 3AM [0:17:01]  Unfamiliar Equipment [0:18:21] Getting Bored With The Job [0:19:51]  Not Knowing The Right Answer [0:25:00]  Freaky Story  [0:28:27] And a lot more! Tweetables: "Keep some procedures with you especially for the tests that you don't run on a regular basis." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears  #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond "Think outside of the box. That's proving to the customer what you're worth is." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears  #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond  "Make a commitment." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears  #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond “Your test kits is a tool that works for you, you do not work it!” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears  #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond “Help me with my fear of running out of material as I have helped you on today’s fear factor episode. Give me some show ideas and give me some guest recommendations and I will be happy!” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears  #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond Links Mentioned on this episode: 7 Habits of Highly Effective People Show Ideas & Guest Recommendations
102 The Other One with Colin Frayne, CWT  Episode 102: Show Notes There was just too much wisdom from Colin to fit in one week. So, he’s back. Colin Frayne, CWT joins us for the conclusion of his interview. Sit back, relax and enjoy my interview with Colin. Key Points From This Episode: Trends and Expectations [0:01:04] Learning Fundamentals [0:05:03] Companies Key Metrics [0:06:45] Identifying and solving problems [0:12:31] Tips from Colin Frayne [0:37:12] And a lot more! Tweetables: "If you want to be in this business, you got to be a player. And that means developing your skills technically, financially, and networking with people and all the rest of it." - Colin Frayne @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto10 "There's actually no other better networking system, than to start with AWT." - Colin Frayne @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100 "Never stop learning, never stop trying to improve yourself, never stop trying to find challenges, because it’s solving challenges that becomes the most rewarding thing in this business." - Colin Frayne @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100 “Associate yourself with people who have knowledge that you want.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100 Links Mentioned on this episode:  Colin Frayne on Linkedin AWT
101 The One with Colin Frayne, CWT  Episode 101: Show Notes Nation!  you have heard him before on Scaling UP! H2O.  I’ve interviewed him at AWT events, IFMA events and ASHRAE Events.  But I have never interviewed him on a regular episode of our podcast.  I’m talking about none other than Colin Frayne, CWT.  Colin has been involved in my water treatment training since 2002 when I first saw him at an Association of Water Technologies Technical Training Seminar.  Colin had just come out with his water treatment books around that time.  He graciously signed them for me, although I left those books behind when I started my own company.  Since that time, I have replaced the books and continued to utilize Colin as a resource.    Join me as I interview Colin Frayne, CWT Key Points From This Episode: Understanding Water Treatment [0:3:23] Getting started and involved [0:05:58] Resources and more [0:18:45] Companies/Suppliers Objectives [0:20:37] Staying involved with AWT [0:23:19] Exchange Forum [0:31:44] Recognition of Water Technologists [0:34:48] Getting involved in Lawsuits [0:37:28] And a lot more! Tweetables: "If you love what you do, you don't work a day in your life." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100  “You have to keep on learning on this business. There’s just so much to learn and none of us are going to be true masters.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100 “You’ve got to enjoy this business and but to enjoy it, you gotta keep on learning.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100 "If the company doesn't grow, no one does well. So, your job is to be a cash generator and you can generally generate more cash if you know more!" @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100 Links Mentioned on this episode:  Colin Frayne on Linkedin AWT Cooling Water Books  Cooling Water Treatment Principles and Practices: Charts and Notes for Field Use   Cooling Water Treatment: Principles and Practice Boiler Water Books  Boiler Water Treatment Principles and Practice: Charts and Notes for Field Use  Boiler Water Treatment, Principles and Practice, Vol. 1  Boiler Water Treatment, Principles and Practice, Vol. 2
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