Scaling Up Business with Bill Gallagher

What does it really take to lead powerfully and why does knowing yourself matter more than sounding confident?In this episode, Bill sits down with Susan Power, Founder and CEO of PowerUp Leadership, for a conversation about what it takes to lead well in today’s world. Susan shares her personal evolution as a leader, from trying to “do it all” to embracing emotional intelligence, slowing down, and showing up as her full self.They discuss how leadership isn’t about being louder or tougher, it’s about knowing how you operate, communicating clearly, and making space for others to grow. Susan uses with her high-growth clients, including emotional check-ins, mindset shifts, and coaching techniques to increase self-awareness.Topics explored in this episode:(06:45) The Path to Becoming a Leader*Susan discusses how her leadership style has changed over the years. *Play to your strengths.*What does Susan struggle with the most in her leadership style? (15:25) Communicate with Power*The better leadership skills you have, the better you’ll be at sales.*When things are hard, when you’re tired, just remember, you’re going to be okay. *You need to believe in yourself in order to go for new heights. (28:15) Leadership is Emotional; Lean Into It *It’s okay to be emotional and expressive. *Susan loves to use an emotional wheel to help her clients get dialed in on their feelings. *Sometimes you have to slow down to pay attention to your body. (31:35) How You Show Up Matters*The value of coaching helps you increase your self-awareness.*It’s okay to give people a heads up on how you operate. *Most people don’t know what their weaknesses are. Thanks to Susan Power for being on the show!Learn more about Susan here: https://powerupleadership.caConnect with Susan: https://www.linkedin.com/company/powerupleadership/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:...

What do you do when everything feels like it's falling apart?In this solo episode, Bill explores why “feeling groovy” isn’t just a quirky phrase; it’s a powerful tool for high-performing CEOs. Drawing inspiration from Simon & Garfunkel’s 59th Street Bridge Song, Bill breaks down the connection between presence, creativity, luck, and leadership effectiveness.Topics explored in this episode:(01:15) Why CEOs Need to Feel Groovy*What “feeling groovy” means in a leadership context.*You can’t inspire others if you're always in survival mode.*Slowing down is a powerful gateway to clarity, presence, and leadership.(03:50) The Power of Pause*How taking breaks helps you recover physically, mentally, and emotionally.*Even brief pauses improve your ability to make strategic decisions.*Creating space leads to insights and better human connection.(06:25) The “Happy People” Study*A fascinating social study on why “lucky” people spot more opportunities.*Presence and joy increase awareness and your luck! *Why mindset affects what you notice (or don’t) in your environment.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

What happens when the hardest workers on your team start burning out?In this episode, Bill is joined by Paul Austin-Menear for a conversation about the unseen toll of hustle culture on your team, your operations, and your long-term performance. Together, they explore the red flags leaders often miss, from rising sick days to unchecked overachievement, and offer practical ways to build smarter, more resilient companies. You’ll hear stories about simplifying systems, protecting downtime, acting on feedback fast, and creating environments where people thrive instead of burn out.Topics explored in this episode:(02:45) Having Hustle Isn’t Enough*When is too much ‘Hustle’ in your company a problem? *More sick days, more absences; leaders shouldn’t ignore these signs! *Things break down and you lose business when your hustlers start to burn out. (9:50) Reframing Your Off Time *When you rest, you perform better. *On the weekends, everything should be OFF! Emails, messages, everything. *For those overachievers who couldn’t help themselves, Paul would shut their emails off over the weekend. Work performance improved. (27:30) Are You Overcomplicating Your Process?*Bill shares a client story on how you can find ways to simplify.*Reduce the redundancies. It might not be as hard as you think!  *Everything is trackable. You can find ways to reduce workload. (37:50) Act on Feedback Quickly*Engage your whole team, even from different departments, to spark innovation. *How to structure bonuses and incentives in a smart way. *So many times feedback sits in a folder and no one acts on it. Thanks to Paul Austin-Menear for being on the show!Learn more about Paul here: https://6catalysts.ca/Connect with Paul: https://www.linkedin.com/in/pwamenear/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:a...

What do you do when everything feels like it's falling apart?In this solo episode, Bill talks openly about when things just don’t go according to plan. When life hits harder than expected, and when the most reliable tools seem to stop working, there are still ways out of it. He reflects on his recent client experience and how he coaches his clients out of hardship and being stuck. Topics explored in this episode:(03:45) When the Tools Stop Working*Even experienced leaders can hit moments when none of their usual tools work.*Bill shares a client story about his brain and body shutting down, and how to navigate out of it.*What to do when your energy is gone and your head won’t cooperate.(06:50) Get Curious About the Breakdown*The key question: “What do I need right now?”*Shifting from judgment to curiosity during emotional shutdowns.*Sometimes the fastest path forward is to stop fighting and get present.(09:15) Rebuilding from Ground Zero*Bill shares how he gets his clients unstuck. *When you can’t make progress, focus on one small action.*This process isn’t about fixing fires, it’s about listening and realigning.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

What if the real reason you’re not closing deals has nothing to do with your leads and everything to do with your process?In this episode, Sean Samson breaks down the myths around what makes someone great at sales, and why most people fail. Sean shares how he went from average to top 1% by mastering the process, not his ‘sales’ personality. He reveals why decent leads don’t matter if your close rate is broken, how to adjust pricing based on buyer beliefs, and the difference between sales and business development (hint: most people don’t know it). Whether you’re hiring your first sales rep or trying to close more deals yourself, Sean offers insights into creating scalable sales systems.Topics explored in this episode:(07:10) Understand the Game of Sales*Sean knew if he wanted to be a 1% top performer in his industry, he had to know sales. *First things first, you need to understand why people aren’t buying from you. *You need consistency, and to have consistency, you need a process.(9:40) Create a People-First Company*Sales fall through because the customer didn’t have enough information. *...and they had the wrong price! You can adjust your price to the needs of the customer. *You run a sales call to find out what your customer believes and to meet them there. (19:15) Decent Leads, Horrible Close Ratio*How are leads coming to you? *Why are they coming to you? *You need to track the customer journey through a CRM. (31:35) Business Development vs. Sales*What’s the difference between business development and sales? Most don’t know!*How do you get your sales guys to stay longer? *Most people fail at sales because they don’t understand there’s a structure and scalability factor to it. Thanks to Sean Samson for being on the show!Learn more about Sean here: https://www.seansamsontraining.com/Connect with Sean: https://www.linkedin.com/in/seansamsontraining/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

What if real leadership isn’t about being louder, but about being more present?In this solo episode, Bill Gallagher explores a different lens on leadership: mindful power. Instead of dominating a room with volume or charisma, Bill shares how the most effective CEOs lead through presence, clarity, and intention.Topics explored in this episode:(00:00) Power Isn’t Loud*Real power doesn’t come from dominating the room.*Before performance, you need presence.*Bill opens the episode with a mindful exercise.(04:45) The Mindfulness Formula*Get Present (notice your body, breath, thoughts, surroundings)*Practice Gratitude (recognize what brings joy, connection, and abundance)*Set Intention (what are you showing up for today?)(09:20) Lead with Intention, Not Reaction*Whether it’s a client call, event, or family dinner, leadership starts with conscious intent.*Mindful power isn’t about slowing everything down, it’s about speeding up the right things with presence.*Bring presence first, before performance.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

What would change in your business if you built it to support people; not just profits?In this episode, Dean Mathews joins Bill to share how solving one simple, overlooked problem turned into a business serving over 200,000 users a month. As the founder of OnTheClock, Dean opens up about the early scrappy days, how he learned to build a team-first company from the ground up, and why fast learning was his biggest edge. He also reflects on how his leadership style has evolved, the myth of work-life balance, and what it really means to stay committed when both your business and your family need youTopics explored in this episode:(04:30) Find a Solution Everybody Wants*Dean noticed that there was a common problem, and he knew he could figure out how to solve it. *His business has grown to 200,000 subscribers a month. *A strong team has been the foundation to his sustained success. (9:00) Create a People-First Company*Dean wanted a company that was built to last.*Building a strong team is Dean’s primary job and focus now. *Dean really wanted to create a place where talent can prosper. (15:15) Learn Quick and Wear Multiple Hats*How did Dean find his first clients? *Word of mouth is the best form of marketing*Dean credits the company’s success and growth to his ability to learn quickly, implement fast, and immediately shift focus to the next challenge.(31:35) How has Dean’s Leadership Style Changed? *Dean doesn’t understand what work-life-balance is. *When you’re driven, it’s a challenge to allocate ‘outside work time’. *Dean has become very intentional to not break his commitments and promises in both work and family life. Thanks to Dean Mathews for being on the show!Learn more about Dean here: https://www.ontheclock.com/Connect with Dean: https://www.linkedin.com/in/dean-mathews-yes/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple...

What if your schedule isn’t the problem, but the way you’re living it is?In this solo episode, Bill Gallagher explores the energizing trifecta of Purpose, Power, and Play, and how aligning with all three can transform your leadership, reduce stress, and make even the busiest weeks feel fulfilling. Topics explored in this episode:(1:20) What is Your Purpose? *What’s the most important thing you want people to say about you at the end of your life?*Your purpose is your emotional center behind work, family, and community life.(4:15) What is Your Intuitive Power? *What comes easy to you? Do more of that! *Notice what drains you? What do you hate to do? Do less of that! (6:45) Schedule Time for Some Play*Bill showcases how he incorporates play into his life and the work he does. *You need to have fun in order to be fresh and sharp. (9:45) Bringing it Together: Purpose, Power, Play. *When all three align, even a packed schedule feels energizing.*All 3 don’t need to happen simultaneously, we just want to touch all of them throughout the week/month. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

How Do You Rebuild After Everything Crashes Down?In this episode, Mike Chaput joins Bill to share the raw, unfiltered story of what it really takes to recover from business failure. From filing bankruptcy just six months after his son was born to eventually building a stable, resilient business, Mike opens up about the toll stress took on his health, the importance of strong relationships, and how every step forward came from embracing failure. Topics explored in this episode:(03:00) Mike’s Entrepreneurial Start*Banks and private equity lent him money at 24, but he didn’t understand what a profit/loss statement was.*With no experience, Mike is surprised how he survived during such an economically uncertain time. *After starting his second business, it still took Mike 8-9 years to have a stable business. (11:00) Life is a Fail Forward Thing*Mike filed for bankruptcy 6 months after his son was born and his wife had quit her job.*Mike didn’t have the skills to cope with that kind of stress and developed horrible heath side effects during that time. *In life, you need to struggle in order to learn the skills needed to survive and to ascend to new heights. (18:35) People are the Glue to Your Success*Despite these hardships, Mike is still married to his wife and he is still business partners with his college roommate. *There’s something to be said for really sitting down and working through the problems with those that are closest to you. To collaborate, to listen, and to problem solve. (21:15) After a Big Failure, How Do You Start Again?*After declaring bankruptcy, Mike was back at the drawing board for his next business idea.*Mike was on the ground looking for new opportunities, new inspiration.  *Mike knew how to sell and he knew how to network; Mike believes this is why he didn’t file for bankruptcy sooner. (38:25) No Matter What, Bad Luck Will Happen*Bad things will happen in your business, expect to play it out strategically. *Slowly, you’ll start banking on good luck because you have enough experience with bad luck.Thanks to Mike Chaput for being on the show!Learn more about Mike here: https://www.endsight.net/Connect with Mike: https://www.linkedin.com/in/michaelchaput/Free Ebook: https://get.endsight.net/hubfs/Endsight%20Ebook%20-%20Embrace%205%20Vital%20Steps%20to%20Upgrade%2C%20Mend%2C%20or%20Transform%20Your%20IT%20Service%20Partnerships%20(2).pdfBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit

What if your exit plan never arrives?Most founders treat their exit like a far-off dream; something they’ll figure out someday. But that vague timeline sabotages your team, your business, and your freedom. In this solo episode, Bill breaks down the real cost of waiting too long to plan your exit.Topics explored in this episode:(0:25) The Exit Date is Uncertain*Time creeps up on you faster than you think. *One day, you’ll realize you want to retire and there’s no one who can take on the business.(1:15) Client Case Study *When you untangle a founder from the business, the team suffers. *The founder and team have decades of ingrained habits that make a succession difficult. *It took this client 6 years to properly sell. (3:15) ‘Someday’ Timelines Hurt Everybody*You can think about exit plans as early as the first year of business.*This allows you to build a company culture around the ‘exit strategy’. *The team gets a chance to be excited about their individual ownership in the company. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

What Can You Learn About Scaling from the Very Early Days of Amazon?In this episode, Bill sits down with John Rossman, former Amazon executive, author, and expert in leadership strategy, to uncover the secrets behind Amazon’s remarkable scalability. From launching the Amazon Marketplace in 2002 to writing The Amazon Way, John shares leadership lessons and operational principles that any business can adopt. This conversation is a masterclass in customer obsession, high standards, and building mechanisms that scale.Topics explored in this episode:(02:00) Playing Bigger is Actually Safer*How John Rossman went from traditional consulting to shaping one of Amazon’s most successful platforms.*The unique operating tempo and mindset inside Amazon.*Why high standards are scalable, and low standards are not.(11:20) Scaling Is Just a Series of Experiments*You never want to have all your eggs in one basket. *If you’re trying to juice your business for -today’s profitability-, you’re setting yourself up for a big risk. *After being let down by Fedex during the holidays, Amazon knew they had to take their delivery network in-house. (19:00) Stay in the Problem-Solving Headspace a Little Longer*Find small ways to test solutions to big customer problems. *Don’t go all-in or spend big $$ on customer problems without testing the available options. *Study history and past patterns from other companies to understand how problems get solved in a smart way.  (31:15) Reinventing the Business Model: The Amazon Way*John shares examples of Fortune 500 companies and how they failed to scale. *How Amazon out-thought competitors with better models, not bigger teams.*The mindset shift leaders must make to scale.(39:15) Leadership Isn’t a Trait. It’s a System.*Don’t wait for a profit decline. Amazon doesn’t.*Don’t leave your leadership up to chance.*How to build culture by design, not by accident.Thanks to John Rossman for being on the show!Learn more about The Amazon Way: https://the-amazon-way.com/Connect with John: https://www.linkedin.com/in/john-rossman/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up...

What if stepping away from your business is the most productive move you could make?In this solo episode, Bill Gallagher explores the strategic importance of taking time away from the business in order to work on the business. Drawing from his own experiences and the breakthroughs of top leaders. Topics explored in this episode:(02:03) The Brain Needs a Break*Breakthroughs happen after breaks.*Stories from clients who saw massive clarity after they stopped grinding.(03:42) Executing vs. Leading*Constant doing keeps you reactive.*When you always work in the business, you stop working on it.(05:02) Trusting the Team*Getting away tests your systems and your people.*If things fall apart when you're gone, it's not a vacation problem.(08:03) Breaks Create Capacity*When you return, you’re sharper, more creative, and more useful.*Distance gives you perspective and perspective gives you power.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

Should You Build a Business from Scratch or Buy One that’s Already Working?In this episode, Bill sits down with Matt Raad, founder of the eBusiness Institute and veteran business buyer, to explore the world of digital acquisition, business turnarounds, and intentional exits. From a humble start in zoology and manufacturing to flipping multi-million dollar websites, Matt’s journey highlights how you can build wealth through strategic business acquisitions.Topics explored in this episode:(07:00) Buying a Bankrupt Business*Working with a shady accountant, buying a bankrupt business, and the accidental M&A lesson.*Early inspiration from Zig Ziglar, Brian Tracy, and “What They Don’t Teach You at Harvard Business School.”(10:30) Turnarounds that Worked and One That Didn’t*Why Matt’s retail experiment failed.*The power of simply raising prices and boosting sales.*Preparing a business for exit with minor tweaks, not reinvention(20:20) Discovering the Digital Goldmine*Moving from bricks and mortar to passive digital income.*Why Matt avoided eCommerce and leaned into affiliate websites.*How his first $20k website changed everything.(26:00) Built to Sell: Why Your Exit Strategy Starts Now*Sell on the way up, not at the peak.*Most founders wait too long and lose their best valuation.(31:50) Equity, Earnouts, and Strategic Sales*PE vs. strategic buyers: which gets you the better multiple?*Stories of regret from entrepreneurs who sold equity too early.*How smart PE groups structure incentives for better exits.(41:55) Shared Ownership Isn’t Always a Bad Thing*Why giving shares to store managers and salespeople drives better performance.*A proven incentive structure from one of Matt’s mentors.Thanks to Matt Raad for being on the show!Learn more about Matt: https://www.ebusinessinstitute.com.au/Listen to Matt’s podcast: https://www.digitalinvestors.com/podcast/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

Everyone’s busy but are you TOO busy? In this solo episode, Bill digs into a leadership trap many fall into: staying chronically busy as a way to avoid real obligations. Extreme busyness often masks poor delegation, insecure leadership, and personal habits that chip away at both your business and your health. Through real stories from his executive coaching work, Bill unpacks what good busy actually looks like, and what needs to shift if you want to lead strategically instead of reactively.Topics explored in this episode:(03:12) Case Study: When Your Patterns Tank the Business*A tech CEO worked on 3 hours of sleep for years*Company collapsed due to his micromanagement and poor health*Being needed by everyone = a failure of leadership, not a strength(07:47) If You Don’t Look in the Mirror, You Can’t Grow*Refusing to be coached is a huge red flag*Great leaders change themselves before trying to change others*The most important transformation is personal(08:51) Let Go of Low-Tier Work*Stop obsessing over small-dollar decisions*Identify what only you can do—and give away the rest*Shift your identity from operator to visionary(10:57) Sprinting Is Fine, but Strategic Rest Is Key*It’s okay to have intense moments*But if every week is chaos, something’s broken*You don’t scale by sacrificing yourselfBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

What really matters at the end of your life, and how do you make sure you’re living meaningfully now?In this episode, Bill sits down with Elliott Kallen, founder and CEO of Prosperity Financial Group and co-founder of A Brighter Day charity, to talk about building a meaningful legacy, the lessons that come from deep personal tragedy, and how to live with passion in both business and life. From preventing teen suicide to guiding families through financial and life planning, Elliott’s story is one of resilience, purpose, and intentional living.Topics Explored in This Episode:(03:05) Building a Business & Facing TragedyElliott’s entrepreneurial path and buying out his partner.The devastating loss of his youngest son three weeks later.(08:00) Founding A Brighter Day CharityCreating resources for teens on stress and depression.Launching a nationwide crisis texting hotline.Why so many teens feel isolated despite being “more connected” than ever.(16:00) The Loneliest GenerationComparing today’s teen mental health crisis to the Great Depression era.How social media fuels feelings of inadequacy.Elliott’s “six-sided box” metaphor for mental health.(18:50) Stories of Loss Beyond Money and SuccessHow pressure and expectations in wealthy communities create risk.Per capita suicide rates in affluent vs. low-income areas.Why financial security doesn’t guarantee emotional well-being.Personal stories from Bill and Elliott.(23:45) Living With PassionThe “love, like, give up” exercise Elliott uses with clients.Why most retirees spend 6+ hours/day watching TV.Creating a life that your next generation admires.(39:50) How to Teach without Raising Their Defenses Timing is important when you express your concern to your children. How you frame the question to your loved one can make a night and day difference in how they receive it.Why “I’m worried” works better than “You should.”Thanks to Rick Crossland for being on the show!Prosperity Financial Group: https://prosperityfinancialgroup.comGet the Book: Driven by Elliott Kallen: https://a.co/d/26gb8eNA Brighter Day Charity: https://abrighterday.infoConnect with Elliott: https://www.linkedin.com/in/elliotkallenBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership...

What if being Superman is the very thing holding your business back?In this solo pod, Bill challenges a very common leadership trap: always being the one to save the day. He shares stories from clients, and his own career, about the hidden costs of hero-style leadership, and lays out a better path forward: building a team that doesn’t need rescuing. This is about self-awareness, systems, and stepping back so others can step up.Topics explored in this episode:(01:38) Let Go to Grow Up*Why real leaders coach, empower, and replace when necessary(04:27) It Starts with the Mirror*Your patterns are the problem*Pull back, empower others, and design a business that runs without you(07:37) Simple Framework, Hard Truths*The important trio: self-awareness, strong team, good systems*Become strategic again(08:41) You Can’t Scale Without Evolving*Why self-awareness must precede transformation*Without change in the leader, everything else stays the same*Execution habits matter…but only when you get out of the wayBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

What if 90% of your team were high-performers, and your revenue tripled?In this episode, Bill is joined by Rick Crossland to break down what it really takes to build a high-performance team. Rick shares his system for recruiting, coaching, and retaining A players who consistently outperform their peers and elevate your entire organization. From hiring secrets to accountability culture to a powerful new tool for talent evaluation, this conversation is packed with ways to truly cultivate an extraordinary team. Rick Crossland is a talent expert, the founder of A Player Advantage and the author of The A Player: The Definitive Playbook. He’s worked with brands like Johnson & Johnson, Ford, and Lifesavers, and now helps companies of all sizes build talent-dense organizations using proven systems and playbooks.  Topics explored in this episode:(10:05) How to Test for CoachabilityWhy hypotheticals don’t workUsing real-life stories and hobbies to find the truth for ‘true’ coachability The red flags of performative coachability(18:00) How to Move to an All A Player TeamA normal business typically has only about 30% A Players. How clear roles, accountability, and merit-based playbooks outperform “relational management”Stop tolerating C players—they demoralize your top talent(27:00) Can You Replace People with AI? Can you use AI to enhance your team and your people’s performance? Why top grading alone isn’t enough; you need a system and great recruiters(33:15) The A Player Talent AnalyzerHow to measure A player percentage accuratelyMonthly evaluation: effort, results, and coaching logsWhy 50% of Bs can become As—but only if they want to(44:30) Purpose Magnets and Coin-Operated PlayersWhy end-user-focused purpose matters mostHow purpose-driven teams outperform paycheck-driven onesAligning personal purpose with company missionThanks to Rick Crossland for being on the show!Learn more at: https://aplayeradvantage.com/Get the book: The A PlayerConnect with Rick on LinkedIn: https://www.linkedin.com/in/rickcrossland/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then...

Why can’t you let go…even when you know you should?In this episode, Bill unpacks the emotional reason behind why you struggle to delegate or release control. Through sharing a personal story and a powerful CEO coaching insight, he reveals how early fears sneak into your leadership style and why confronting them is the key to unlocking trust, innovation, and real team growth.Topics explored in this episode:(0:15) What’s Really Running the Show?*It’s not strategy, it’s your fear.(1:20) When the Bank Came for My House*Bill shares the story of nearly losing his business and his home.*How voicing the real fear changed everything.(8:10) You’re Not the Problem: Your Fear Is*Fear of not being enough gets projected onto your team.*You’re surrounded by capable people, but fear blinds you.(9:25) Want to Scale? Look in the Mirror*Personal growth precedes team growth.*Break old patterns. Create space for new fears AND new breakthroughs.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall 

Why does it feel so hard to actually keep the money we earn?In this episode, Bill is joined by bestselling author and entrepreneur Mike Michalowicz to explore the deeper patterns that shape our financial behavior. Mike shares insights from his upcoming book, The Money Habit, and offers an honest take on the emotional and psychological traps that sabotage even the most high-achieving business leaders. This conversation will change how you think about money. Mike Michalowicz is the author of Profit First, The Pumpkin Plan, and Clockwork. His work has helped thousands of entrepreneurs grow healthier businesses, and his latest book, The Money Habit, dives into the behavioral finance side of entrepreneurship. Topics explored in this episode:(08:15) Why Smart People Still Struggle with MoneySuccess doesn’t always equal financial security. Cutting your spending isn’t really the solution.(12:40) The Lies We Tell OurselvesWe will always find new ways to spend our ‘new money’. Mike explains Parkinson’s Law.(20:30) Building Financial Habits That StickTiny habits are more powerful than massive overhauls.Mike shares how to “friction-proof” your financial systems.(27:10) Different Life Stages Require Different Levels of PlanningThere are seasons to making money and spending money. No one wants to miss out on fun moments with their family because they're busy in the ‘earning’ stage. (37:40) Relying on Will Power Does Not WorkMike wanted to exercise regularly; how did he make that happen? With money, find your daily practical pattern and then tact on a money-related action item on top of it. Thanks to Mike Michalowicz for being on the show!Connect with Mike on LinkedIn: Linkedin.com/in/mikemichalowicz/Learn more about his work: Mikemichalowicz.com/Preorder The Money Habit here: Mikemichalowicz.com/the-money-habit/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

Could your business survive a month without you or would it collapse the minute you left?In this episode, Bill shares a personal story about stepping away from his company for a month-long family trip to Italy—and what it took to make that possible. It’s not just about systems and scorecards (though those matter), but about shifting your leadership style and truly empowering your team. This isn’t a fantasy. It’s a leadership strategy that can dramatically improve your life and business.Topics explored in this episode:(00:26) The Real Question: Can You Leave?*Taking a month off wasn’t convenient, but it was necessary—and Bill committed to making it happen.(03:40) The Leadership Problem*Even with systems in place, Bill realized he was still the bottleneck. His team couldn’t step up if he didn’t let go.(04:29) Training the Team, Slowly and Steadily*How he rewired his leadership by handing off responsibility and asking, “What will you do when I’m gone?”(08:03) The Result: A Month in Italy*His team performed beautifully during a critical growth phase. No fire drills. Just updates and momentum.(09:30) Stop Being the Hero*If you always need to save the day, you’ll always surround yourself with people who need saving.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall