Scott & Mark Learn To...

In this episode of Scott & Mark Learn To, Scott Hanselman and Mark Russinovich discuss the concept of shipping the org chart, a term used to describe when different teams' outputs are inconsistently integrated, reflecting the organizational structure rather than a cohesive product. Scott recounts his experience test-driving an electric vehicle with a disjointed interface, which made him question the internal coordination within the automaker. Mark explains how Microsoft addresses this issue through standardization and tooling, emphasizing the need for consistent APIs and user experiences. They also debate the balance between maintaining consistency and fostering innovation, and how large tech companies like Microsoft and Apple manage these challenges.   Takeaways:    Establishing UX design standards helps maintain a consistent user experience across features Inconsistent design or functionality can impact user perception and trust in a product Integrating quality checks early (shift left) helps prevent issues and reduces later fixes    Who are they?     View Scott Hanselman on LinkedIn  View Mark Russinovich on LinkedIn          Listen to other episodes at scottandmarklearn.to  Watch Scott and Mark Learn on YouTube         Discover and follow other Microsoft podcasts at microsoft.com/podcasts   Download the Transcript   Hosted on Acast. See acast.com/privacy for more information.

In this episode of Scott & Mark Learn To, Scott Hanselman and Mark Russinovich dive into the art of influencing without authority. Scott, who recently took on new responsibilities at Microsoft, shares his approach to leadership and advocacy, encouraging his team to push boundaries and advocate for the customer. Mark, Deputy CISO and CTO of Azure, discusses the importance of using influence over authority, drawing from his experiences both at Microsoft and his earlier days running his own software company. The conversation also touches on leadership dynamics, resource allocation, and the challenges of managing priorities in a large organization. Through their candid discussion, Scott and Mark offer insights and practical advice for leaders at all levels.  Takeaways:   The importance of advocating for the customer, even if it means ruffling a few feathers How to balance being assertive with being respectful in a leadership role The significance of building trust and influence to effectively lead without direct authority   Who are they?    View Scott Hanselman on LinkedIn View Mark Russinovich on LinkedIn        Listen to other episodes at scottandmarklearn.to Watch Scott and Mark Learn on YouTube        Discover and follow other Microsoft podcasts at microsoft.com/podcasts  Download the Transcript Hosted on Acast. See acast.com/privacy for more information.

Join tech industry veterans Scott Hanselman and Mark Russinovich as they dive into the challenges and innovations of today’s fast-paced world. Whether you’re an experienced developer or simply curious about technology, each episode offers a fresh perspective on emerging trends, familiar topics, and insights that go beyond the strictly technical. From the latest in AI to effective ways to influence without authority, Scott and Mark set out to 'learn' something new in every episode, and they’re bringing you along for the ride. Join Scott and Mark for engaging discussions, expert advice, and a shared journey of learning and discovery. There's always something new to learn! Watch Scott and Mark Learn on YouTubeDownload the Transcript Hosted on Acast. See acast.com/privacy for more information.