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Scrum Master Toolbox Podcast

Author: Vasco Duarte, Agile Coach, Certified Scrum Master, Certified Product Owner

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Every week day, Certified Scrum Master, Agile Coach and business consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master.
Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!
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Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. This team was full of “rock-stars”, but something was not working as expected. The architects were seen by the team as someone to look up to, and that affected how they estimated their work. Aiming to please, the team was getting into trouble. This helped Ravi understand an important lesson: building a rock-star team is always better than building a team of rock stars! Featured Book of the Week: The Phoenix Project, by Gene Kim In The Phoenix Project by Gene Kim was a book that helped Ravi understand some of the problems he had faced in his own work. It was a book that opened his eyes to some of the common problems that he later would face as a Scrum Master. How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta! About Ravi Jay Ravi started his career as a Mainframes developer in 2004 and was introduced to agility in 2007. He went from hating Scrum Masters to loving Kanban very quickly but became a believer in agile methods after learning by losing money implementing SAFe in his London-based startup in 2011. Over 16 years, Ravi has specialized in driving value out of complex software, hardware, firmware and organizational change programs using various large-scale agile and traditional methods across industries. He enjoys spending time coaching and building teams that create products, people love to use. You can link with Ravi Jay on LinkedIn and connect with Ravi Jay on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When working with a new team, he understood that something was off. The team was new to Agile, and the project was already late. The transition was too much for that team. Listen in to learn what Ravi did to help that team in a high-pressure situation.  About Ravi Jay Ravi started his career as a Mainframes developer in 2004 and was introduced to agility in 2007. He went from hating Scrum Masters to loving Kanban very quickly but became a believer in agile methods after learning by losing money implementing SAFe in his London-based startup in 2011. Over 16 years, Ravi has specialized in driving value out of complex software, hardware, firmware and organizational change programs using various large-scale agile and traditional methods across industries. He enjoys spending time coaching and building teams that create products, people love to use. You can link with Ravi Jay on LinkedIn and connect with Ravi Jay on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we talk about one of the key skills for successful Product Owners: the ability to listen to, and learn from the team. The Great Product Owner: The PO that could listen and learn from the team The ability to listen to the team and take advantage of that is one of the key characteristics of great Product Owners. After all, the team are the experts on the “how to deliver” question. In this segment, we share some tips that can help Product Owners become great listeners.  The Bad Product Owner: The PO that was not able to listen The opposite PO is the PO that can’t listen. Maybe they have too much going on, or it is just not how they work. In these cases, Scrum Masters must learn how to help Product Owners learn to listen. We discuss tips and tools to help PO’s that are too impatient to listen to the team. Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate. About Helen Garcia Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places! You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter.  You can also visit Helen Garcia’s website to learn more about her work.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Teams go through their own learning journey. During that process, they experience different learning perspectives, from following the rules to going beyond the rules of Scrum (the Shu-Ha-Ri model). However, we must help them reflect on when they are ready to go beyond the “rules of the game”. We discuss how we can best help our teams go through the learning journey at their own pace, without jumping important steps! Featured Retrospective Format for the Week: Strengths and Weaknesses for Remote teams The format that Helen shares with us is tailored for remote teams and focuses on helping all team members share their perspectives on the team and its progress. Helen also shares a cool tip on how to keep the engagement throughout the retrospective.  Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  About Helen Garcia Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places! You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter.  You can also visit Helen Garcia’s website to learn more about her work.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When it comes to software development, every Scrum Master knows about how the “incremental” approach is the way to go. That’s why it is so critical to learn from why that works and apply it to other changes, like organization or team changes. In this episode, we talk about the incremental approach to change leadership! About Helen Garcia Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places! You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter.  You can also visit Helen Garcia’s website to learn more about her work.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. This team would not speak up. That puzzled Helen. We explore the anti-pattern of the silent team that would not speak their mind, and what happened. Through this story, we discuss how we, as Scrum Masters, can help teams grow and be confident of their ideas, and take responsibility for their success. Featured Book of the Week: Coaching Agile teams by Lyssa Adkins In Coaching Agile Teams by Lyssa Adkins, Helen found inspiring stories that changed her perspective on the Scrum Master role. Through this book, she started her learning journey, and explored how to coach teams, and become a better coach herself. About Helen Garcia Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places! You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter.  You can also visit Helen Garcia’s website to learn more about her work.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Helen was a Project Manager before changing to the Scrum Master role. That transition was not an easy one, and she shares her struggles and lessons learned.  The story we explore in this episode is about how sometimes we fail to take into account that our team members may be in a different step of the journey than we are. We talk about what that means in practice, how it affects our performance, and discuss some tips to make sure that we always meet our team members where they are, in their own learning journey.    About Helen Garcia Helen's been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it's a quote Helen take most places! You can link with Helen Garcia on LinkedIn and connect with Helen Garcia on Twitter.  You can also visit Helen Garcia’s website to learn more about her work.
In this episode, we talk with Johanna about some key insights and tips from her latest book series: Modern Management. Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. About Johanna Rothman People know Johanna as the “Pragmatic Manager.” She provides frank advice—often with a little humor—for really tough problems. She helps leaders and managers do reasonable things that work. She has written many books. At least 13 if my count is right. She also writes articles for all kinds of places, including Better Software, IEEE Software, and Cutter IT Journal to name just three. She's keynoted on five continents and is not sure (yet) she wants to go to Antarctica. Johanna can help you create projects, teams, and organizations that work. You can link with Johanna Rothman on LinkedIn and connect with Johanna Rothman on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The relationship between PO, team and stakeholders is critical. We talk about some of the anti-patterns, as well as what would a great community-building PO look like. The Great Product Owner: Growing the Product Development community as a PO Product Owners that can take advantage of the team’s ingenuity and creativity are more likely to succeed in their role! This PO would listen to the team’s ideas on what to demo, and act as the bridge between the team and the business stakeholders, effectively creating a “wider” product development team that included not only the team, but the PO and the stakeholders as well!  The Bad Product Owner: The “over-engineer all the things” PO When Product Owners try to “control” the team by dictating how they should be working on the stories, and ignoring their ideas they prevent the team from bringing in their creative input and augmenting the PO’s ideas. In this segment, we also talk about the “not enough detail” and the “over-engineer all the things” PO, who does not understand the MVP (Minimum Viable Product) mindset.  Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate. About Chris Foley Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function. You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. We start by assessing that “a really good, functioning team” is what success looks like for a Scrum Master. But we continue by developing that idea, and discussing some of the characteristics of great teams. In this segment, we also address the critical subject of “language” in teams, and how the lack of that common language can negatively impact a team.  Featured Retrospective Format for the Week: Future-espective, traveling to the future In this segment, we talk about the forward-looking retrospective (the future-espective), which allows the team to imagine, and define what success would look like, including the behaviors and the conditions need to setup “now” to be successful in the future.  Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!    About Chris Foley Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function. You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. This organization’s planning process was about commitments, not shared understanding. This led to teams planning their work, and invariably coming to the conclusion that they could not deliver “because others…”. The organization would then spend time reassessing the output of the planning process, but never addressing the root cause of the problem. In this episode, we learn about how Chris and others in that organization started to develop a completely different approach: Continuous Planning for a multi-team organization.   About Chris Foley Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function. You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we talk about the “heroes” anti-pattern, which describes the case of a team that is focused on the performance of its members, rather than the whole team. It starts with the siloed knowledge and skills, which cases over-dependence on a single team member for certain work, and hampers the team when that specific team member is out. Liste in to learn how to help your team get out of that self-defeating pattern. Featured Book of the Week: Mindset, The New Psychology Of Success by Carol S. Dweck In Mindset: The New Psychology of Success by Carol S. Dweck, Chris found the concept of the “Growth Mindset” a model that helped him work with teams to develop their ways of working. And he also found that model useful in his study for coaching accreditation.   About Chris Foley Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function. You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When organizations start their journey towards agility, it is normal, and predictable that not all participants in the journey will have the same level of understanding. In this story, Chris shares the common misunderstanding around the estimation conversation, and how it may generate conflict between teams and stakeholders. What’s a Scrum Master to do in those situations? First, we need to start by recognizing what step of the journey we are in, and what is still ahead of us! But there’s a lot more that Chris shares about the start of the Agile adoption journey.   About Chris Foley Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function. You can link with Chris Foley on LinkedIn and connect with Chris Foley on Twitter
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. When a PO is absent, the challenge is to engage with them and help them understand how to best work with the team with the available time. Learn also how you can help Product Owners benefit from great refinement meetings. The Great Product Owner: Techniques for great refinement meetings In this episode, we learn how something that may look like an anti-pattern can - with the right mindset and technique - become an asset for the team. We hear how the vague user stories this PO brought to the team were actually a method to engage the team, and have great refinement meetings! The Bad Product Owner: Overcoming the absent PO anti-pattern This Product Owner had a “day job” that required attention and time. That led to the team suffering from an absent PO. How do we solve such a problem for the team? Joe shares the story, and the techniques he used to engage with the PO and help both team and PO tackle the problem. Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate. About Joe Auslander Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed.  You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. How do we build trust in a team? Trust between team members is one of the ingredients for success, but it requires deliberate work from Scrum Master and team members. In this episode, we talk about the signs that trust has developed in the team, and how Scrum Masters can help build trust with concrete steps.  Featured Retrospective Format for the Week: The Agile Retrospective format innovation challenge Joe gave himself the challenge of not repeating an Agile Retrospective format with a team, and that led to a lot of innovation and many new formats learned. Joe shares some of the insights he got from that experience as well as some tips on how to prepare for that challenge. Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  About Joe Auslander Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed.  You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. When Joe came into this organization, they were stuck in the never-ending discussion of how to best setup their teams to adopt SAFe. How can we help teams that are stuck in that situation? Joe shares how simple visualization techniques helped unstuck this team and get started with concrete steps in their journey to scaling Agile. About Joe Auslander Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed.  You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. There are many teams that struggle with the “last mile” in developing and shipping software. This story is about a team that had trouble getting everything tested by the end of the Sprint, and how, through visualization of work, they were able to change how they organized themselves, and started shipping software reliably. Featured Book of the Week: Agile Retrospectives: Making Good Teams Great, by Larsen and Derby Agile Retrospectives: Making Good Teams Great, by Larsen and Derby is probably the most talked-about book on Agile Retrospectives and it helped Joe understand the role of the retrospectives as well as to prepare and facilitate great retrospectives. This was the book that helped Joe learn to appreciate Agile Retrospectives.  About Joe Auslander Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed.  You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. As a developer, starting your first Scrum Master assignment is not easy. In this story, we hear about how easy it is to stay in the developer mindset in our first Scrum Master job, and what that means for the team and yourself. We discuss how Scrum Masters can learn to step back, even if they “know” what to say.  About Joe Auslander Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed.  You can link with Joe Auslander on LinkedIn and connect with Joe Auslander on Twitter.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. About  Ed Evan Rich is the author of “Express Yourself Fearlessly”, and co-author of “The 48hr Book Method” a Product Manager by day, podcast host by night and I am homeschooling my child with my wife in between. You can read more from Ed at https://EdEvanRich.com Vasco Duarte is a managing partner at Oikosofy where he wants to change the world, one company at a time. He’s also the regular host on the Scrum Master Toolbox Podcast. Product Manager, Scrum Master, Project Manager, Director, Agile Coach are only some of the roles that he’s taken in software development organizations. Having worked in the software industry since 1997, and Agile practitioner since 2004. He as worked in small, medium and large software organizations as an Agile Coach or leader in agile adoption at those organizations. Vasco was one of the leaders and catalysts of Agile methods and Agile culture adoption at Avira, Nokia and F-Secure. You can read more from Vasco at his blog: http://SoftwareDevelopmentToday.com
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. From a user-centric PO, to the PO that could not make decisions. We talk about the Product Owner interaction with the team, and how certain approaches can destroy the team’s ability to deliver value. The Great Product Owner: How PO’s can help teams better understand the users  The team was so focused on developing the technology that they forgot to listen to the users’ needs. Luckily the PO was on top of the situation and was able to help the team understand where they were failing to consider the user needs. The PO was focused on serving the stakeholders and users, and through that was able to bring the team along. In this segment, we also talk about the importance of defining clear and concise Sprint Goals.  The Bad Product Owner: How to engage and create alignment with stakeholders Jakub wants to help PO’smake decisions and to engage the stakeholders. For that, he developed an approach based on a game where both PO and stakeholders participate, which helps build a common understanding of value, risks, and opportunities. Listen in to learn about the game, and how it helps create stakeholder alignement. Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate. About Jakub Jurkiewicz Jakub is a kaizen practice lead who participated in his first standup in 2005 and facilitated his first retrospective in 2007. Previously a software developer, team leader, Scrum Master and Agile consultant, Jakub is also, a podcaster and trainer at Agile Coaching Lab. Loves wine, bicycles and his wife (in the reverse order). You can link with Jakub Jurkiewicz on LinkedIn and connect with Jakub Jurkiewicz on Twitter.
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Comments (15)

Beatrix Ducz

this idea is fab! Very good!

Aug 1st
Reply (1)

Remi Ige

Awesome Bola!

Apr 22nd
Reply

Remi Ige

Awesome!

Apr 22nd
Reply

baba ojer

I can relate to the way the issue was solved

Mar 18th
Reply

Estella Bryan

Brilliant! If this sprint were a GIF. Love it, very creative!

Jan 16th
Reply

Samuel Lopes

Very good.

Sep 26th
Reply

Dominique lin

Very good poadcast !

Apr 30th
Reply

Patricia Ayuso

Hi Vasco, Ajeet. Thank you for your story. I have a question for you. Shouldn't the dev team include everyone involved in the success of the development of the project like designer, copywriter, UX expert...?

Mar 13th
Reply (3)

Mya Z

Great podcast!

Aug 3rd
Reply

Sergei Davidov

Hi Vasco, I really enjoy the podcast 😉. Thank you. I was wondering if you could share the link to Scrum games that kristina mentioned in the episode around measuring?

Jan 14th
Reply

PH TrooperX

That's an insight.

Nov 7th
Reply
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