In this episode of Seeds of Success, hosts Dottie and Orly welcome industry veteran Cathy Dorin-Lizzi to the show. Cathy shares her unique perspective on what it takes to build lasting relationships in the bowling business.From her time on tour to owning centers and now helping proprietors with their facilities, Cathy emphasizes the importance of passion, trust, and partnership when making major business decisions. Listeners will gain insight into why successful sales go beyond products and why they’re built on credibility, empathy, and genuine care for a center’s long-term success.
In this episode of Seeds of Success, hosts Dottie and Orly dive into the concept of “plussing”—taking something you already do well in your business and adding that extra touch to make it extraordinary. From surprise chance games on scoring systems to personalized greetings, birthday enhancements, and even post event thank you gestures, discover how small, creative improvements can elevate guest experiences, build emotional connections, and keep customers coming back.
Who says fun is just for kids? From stress busting strikes to cozy date nights and even paint and sip bowling nights this episode of Seeds of Success proves adults need play just as much as little ones do. Join Dottie, Orly, and returning guest Diana Burton as they share fun and creative ways bowling centers can turn “just another night out” into unforgettable memories.
Is your center ready to become the birthday destination in town? In this episode of Seeds of Success, Dottie and Orly dive into the art of throwing unforgettable birthday parties that keep guests talking long after the candles are blown out. From ambassadors of fun to creating signature moments, they share clever strategies to turn celebrations into repeat business.Here is the link to the free actionable tips handout we mentioned during the show. https://app.air.inc/a/cuBf6ldDb
In this episode of the Seeds of Success podcast, hosts Dottie San Martin and Orly Rivera engage with guest Diana Burton to discuss the importance of creating a welcoming atmosphere in bowling centers. They explore how engaging all five senses can enhance the guest experience, emphasizing cleanliness, smell, and visual appeal. The conversation highlights practical tips for event planning and customer engagement, ultimately aiming to foster a vibrant and inviting environment for guests.
This week on the Seeds of Success Podcast Dottie and Orly are joined by special guest Jelena Kuznecova from the QubicaAMF marketing team in Bologna to dive into the importance of user experience, clear information, and easy navigation when it comes to your online presence. From making reservations seamless to answering the questions customers are really asking, discover how your website can transform curious visitors into loyal guests.
This week on the Seeds of Success Podcast, Dottie and Orly welcome Diana Burton to the show. The three of them dive into the exciting world of Halloween event planning for entertainment centers. They discuss the importance of creating memorable experiences, engaging families, and utilizing creative ideas to enhance the Halloween atmosphere.
In this episode of the Seeds of Success podcast, hosts Dottie and Orly discuss the upcoming fall league bowling season. They emphasize the importance of maximizing participation, enhancing the bowler experience, and creatively filling any gaps in league teams. The conversation covers strategies for engaging staff, preparing for a successful season, and introducing innovative league formats to attract new bowlers.
In this eye-opening episode of the Seeds of Success Podcast, hosts Dottie and Orly are joined by special guest Jelena Kuznecova from the QubicaAMF marketing team in Bologna to unpack a crucial but often overlooked topic, legal obligations around images, music, and media use in your center.
In this episode of the Seeds of Success Podcast, hosts Dottie San Martin and Orly Rivera are joined by special guest Diana Burton to explore how bowling centers can make a meaningful impact through purpose-driven events. From fundraising for local organizations to creating community partnerships, they share ideas and powerful reasons to align your center with causes that matter. Whether it’s back-to-school supply drives, disaster relief support, or helping a team member in need, this episode will inspire you to connect, give back, and build loyalty while doing good.
In this episode of Seeds of Success, we explore why the real marketing work begins before your new product even arrives. Learn how planning ahead, involving your team, and building excitement with your customers can turn any install into a buzzworthy event. Discover how early promotion, contagious enthusiasm, and the right tools can maximize your impact and ensure a successful launch from day one.
This week on Seeds of Success podcast Dottie & Orly cover how it is important to get the most value out of attending a conferences or trade show. They emphasize the need for effective follow-up strategies, building professional networks, and sharing insights gained from these experiences to foster business growth and success.
This week on the Seeds of Success Podcast Orly & Dottie discuss the importance of finding joy in our busy lives. They emphasize the need to schedule joy, set boundaries for work-life balance, and encourage joy in the workplace.
Dottie & Orly discuss how to get prepared for conferences and trade shows. They cover what you can do before and during these type of events.
This week on the Seeds of Success Podcast Dottie & Orly discuss the critical importance of making employees feel valued and recognized in the workplace. They explore insights from the book 'The Power of Mattering' by Zach Mercurio, emphasizing how feeling valued can significantly impact employee engagement and retention.
On this weeks podcast Dottie & Orly continue to dive into last week's episode topic of creating experiences. They talk about the significance of creating memorable experiences for customers in the entertainment industry, particularly in bowling centers. They discuss how personalization and engagement can transform a simple game into a unique experience that fosters customer loyalty and repeat business.
This week on the Seeds of Success Podcast Dottie and Orly cover the evolving landscape of customer experience in the entertainment industry. They emphasize the importance of personalization, immersive experiences, and effective marketing strategies to engage customers and build loyalty.
This week on the Seeds of Success Podcast Orly and Dottie welcome QubicaAMF's Jelena Kuznecova to discuss the importance of having a user-friendly website and how businesses can adapt to the rise of AI. They explore strategies for creating websites that answer customer questions, the role of AI in enhancing business efficiency, and the necessity of future-proofing businesses in a rapidly changing digital landscape.
This week the Seeds of Success Podcast welcomes back Diana Burton from Ramstein Bowling Center. This week's conversation revolves around event planning, from pre-planning and execution to post-event analysis. Diana shares her insights on the importance of detailed planning, customer feedback, and the value of teamwork in creating memorable events.
This week on the Seeds of Success podcast Dottie & Orly welcome Diana Burton from Ramstein Bowling Center, to discuss the importance of understanding customer demographics and creating memorable experiences through well-planned events.