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Sentinel Legal
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Welcome to the Sentinel Legal Podcast, where we discuss motor finance mis-selling, personal finance, and legal insights on consumer compensation claims. Discover how the average consumer could be owed thousands of pounds across multiple claims, from hidden commissions to unfair finance agreements. Stay informed and learn how to secure the compensation you deserve.
24 Episodes
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Sam Ward on BBC Radio 5 Live – Car Finance Scandal, Supreme Court Ruling & FCA Redress SchemeIn this BBC Radio 5 Live Breakfast interview, Sam Ward, Director and Chief Investigator at Sentinel Legal, responds to the Supreme Court ruling in Johnson v FirstRand and the growing calls for an FCA industry-wide car finance redress scheme.Speaking after comments from Martin Lewis, Sam explains why the situation is far from “cut and dry,” how hidden commission arrangements between car dealerships and lenders have been found to create unfair relationships under the Consumer Credit Act, and why millions of PCP and HP customers may still have strong claims despite the Supreme Court outcome.In this episode:The real implications of the Supreme Court ruling for PCP and HP car finance customersWhy non-disclosure of commission could mean your agreement was unfairHow lenders are already misleading customers about their rightsWhy the Statute of Limitations doesn’t block most of these claimsThe FCA’s potential automatic redress scheme and the need for independent oversightWith over 100 successful unfair relationship cases already won in court, Sentinel Legal continues to lead the fight for drivers across the UK.
The Truth Behind the Car Finance Scandal , Supreme Court WIN for Drivers | Sentinel Legal x HD LawWatch the full breakdown of the landmark Supreme Court judgment in Johnson v FirstRand, a case that’s been wrongly spun as a win for the banks. Here’s what really happened.Join Sam Ward, Director of Sentinel Legal, and Kevin Durkin, lead solicitor for Mr Johnson from HD Law, as they expose the truth behind the car finance mis-selling scandal, the Supreme Court ruling, and the FCA’s proposed redress consultation.What’s covered:- Why the Johnson case is a win for UK consumers- The real difference between Johnson vs Hopcraft and Wrench- How the FCA and media spun the narrative- Why this judgment cements unfair relationship claims as the strongest legal routeThis scandal affects millions of UK drivers. The Court’s decision gives a clear legal pathway to redress.Chapters:00:00 – Intro: Why the Johnson case matters01:25 – What really happened at the Supreme Court05:26 – Media bias, government pressure & Friday’s judgment timing10:22 – Unfair relationships vs fiduciary claims: What Johnson actually won13:47 – Supreme Court tactics: Bundling Hopcraft, Wrench & Johnson21:14 – The media spin: Why the press got it wrong26:30 – Could Johnson have done this without a solicitor?29:12 – Clear separation: Johnson vs Hopcraft and Wrench33:15 – What if Johnson stood alone? How the banks changed tactics35:37 – What this means for UK drivers: Your rights after Johnson41:45 – Exposing the FCA’s role & redress delay50:27 – Why consumers need law firms like Sentinel & HD Law56:03 – FCA redress scheme: Too slow, too soft, too late?1:02:39 – Will the redress scheme be lender-led?1:09:19 – Final message to the FCA: Follow Johnson. Don’t water it down.1:10:41 – Kevin’s closing message: We fought. We won. Now we get to work.This is the definitive podcast on the Johnson v FirstRand ruling. From the people who were inside the courtroom.🔔 Follow for more updates on unfair relationships, consumer rights, and motor finance mis-selling updates.
BBC Radio 5 live speaks to Sam Ward director of Sentinel legal on the landmark Supreme Court decision on car finance mis-selling. A huge win for U.K. drivers.
Sentinel legal explains to Times Radio exactly what we can expect from the Supreme Court case of Johnson V FirstRand
The legal industry is changing fast, and AI-driven automation is at the center of it. In this episode, Sam Ward sits down with James Exton, Director of IT at Sentinel Legal, to break down how AI, automation, and scalable tech are transforming legal claims processing.This episode covers:How AI is revolutionising case processing and document validationWhy cloud-based infrastructure is the future of legal technologyHow Sentinel Legal built an automated claims system that scales infinitelyThe role of AI in fraud detection, signature verification, and real-time client data processingWhat’s next for AI and automation in the legal industry?Timestamps for Easy Navigation00:00 Introduction – How Sentinel Legal Uses AI to Improve Legal Claims Processing 02:10 The Early Challenges – Spreadsheets, Manual Processing & Data Silos 06:35 How AI-Powered Verification is Stopping Duplicate Claims Before They Happen 10:50 Signature Verification Using AI – Stopping Fraud & Ensuring Compliance 15:25 How Sentinel Legal Built Its Own AI-Powered Legal Dashboard 20:40 Real-Time API Integrations for Credit Reports & DSARs 26:10 Automating Client Communication with AI-Powered Chatbots & Virtual Assistants 31:50 Why Multi-Agent AI Systems Will Revolutionise Legal Automation 38:30 AI Code Writing – How AI is Now Building & Testing Sentinel Legal’s Own Software 45:20 How AI Agents Will Transform Legal Workflows in the Next 12 Months 51:00 Cloud-Based Scalability – Sentinel’s Fully Automated AI Infrastructure 58:40 The Future of AI & Legal Tech – What’s Next for Sentinel Legal?Follow Sentinel Legal for More AI & Legal Tech UpdatesInstagram: @SentinelLegal_ TikTok: @SentinelLegal Twitter (X): @SentinelLegal_ YouTube: Sentinel Legal LinkedIn: Sentinel Legal
What is the FCA’s proposed car finance redress scheme, and how does it affect you? The FCA has announced a potential industry wide redress scheme for car finance mis-selling, but will it truly deliver fair compensation for consumers? With lenders setting aside only £1.7 billion for redress while estimates suggest the real figure could exceed £90 billion, there are serious concerns about whether consumers will receive the compensation they deserve.In this episode, Sam Ward sits down with Mike Arnall, Director of Operations at Sentinel Legal, to discuss:What the FCA’s redress scheme really means for consumersWhy banks have underreported their financial exposure and may owe billions moreThe Supreme Court’s decision to block Treasury’s intervention and what it means for compensation claimsThe hidden commission structures that cost consumers thousands without their knowledgeWhy taking action now is critical before lenders attempt to limit payoutsHow do I check if I was mis-sold car finance? Sentinel Legal is leading the fight to hold lenders accountable, ensuring every affected consumer can claim what they are owed.Check if you’re owed thousands - Start Your Car Finance Claim Now: https://nl.sentinellegal.co.uk/startTimestamps 00:00 – Introduction to the FCA’s car finance redress scheme02:15 – What is the FCA’s car finance redress scheme, and how does it affect me?06:30 – How Santander paid £14.96 million in advanced commissions to lock consumers into high-cost finance deals10:45 – Supreme Court rejects Treasury’s intervention – what does this mean for claims?15:20 – FOS fee scandal – how lenders will use fees to block consumer complaints20:35 – Lloyds Banking Group’s £1.15 billion provision – why it is still not enough24:50 – The FCA’s failure to regulate hidden commissions for over a decade29:10 – Will a judicial review of the FCA’s redress scheme be necessary?33:45 – What happens next – Supreme Court ruling and how lenders will react38:20 – How much compensation could I get for a mis-sold PCP or HP finance deal?Instagram: @SentinelLegal_TikTok: @SentinelLegalTwitter (X): @SentinelLegal_YouTube: Sentinel Legal
We’re back with ITV News to reveal new evidence in the car finance mis-selling scandal, which could affect millions of UK drivers. Sam Ward from Sentinel Legal joins the investigation to expose how car dealerships and finance companies inflated interest rates with hidden commissions, without telling customers.Timestamps:[00:01] What’s the latest update on the car finance mis-selling scandal?[00:51] How hidden commissions increased car finance payments without customers knowing[01:32] Whistleblower exposes how dealerships manipulated interest rates for higher commissions[02:18] What car finance lenders say - and why the evidence contradicts them[03:18] Sentinel Legal’s findings: multiple layers of secret commissions on a single car loan[04:16] Industry response: why banks are denying liability despite growing evidence[04:53] Supreme Court ruling in April - how it could impact millions of car finance claims[05:15] How to check if you’re eligible for a car finance refund
We’re back on LBC News with the latest update on the car finance mis-selling scandal, following our last discussion on how millions of UK drivers may have been affected. Sentinel Legal, reveals what’s changed since we last spoke, including:In this LBC News interview, Sam Ward from Sentinel Legal reveals:How car dealerships secretly increased finance payments to boost their own commissionsA shocking case where a Land Rover buyer paid over £16,000 in hidden feesWhy the Court of Appeal ruled these practices unfair and how the upcoming Supreme Court hearing in April could change everythingWhich banks are involved and why they’ve already set aside £2 billion for compensationTimestamps:[00:00] The UK’s biggest car finance mis-selling scandal explained[00:58] How the FCA’s 2021 ban exposed hidden finance costs[01:53] How dealerships artificially increased car finance payments[02:54] Case study: A Land Rover buyer unknowingly paid over £16,000 in hidden fees[03:06] Why the Court of Appeal ruled these finance agreements unfair[03:50] What the upcoming Supreme Court hearing means for consumers[05:03] Banks setting aside £2 billion for potential compensation, could this reach PPI levels?[05:59] What happens next? How to check if you’re owed a refundIf you’ve ever had a PCP or HP car finance agreement, you could be affected. Are you owed a refund? Learn how to check your eligibility and what happens next in this major financial scandal.
In this episode, we sit down with Kevin Durkin from HD Law to break down the latest in the legal battle Johnson v FirstRand Bank case. With the Supreme Court hearing just weeks away, we discuss the major legal arguments, the impact of hidden commissions in car finance, and why lenders are pushing back so aggressively.We also dive into the Financial Ombudsman Service’s new fee structure, the government’s intervention attempts, and what this means for consumer justice. Could mass redress be delayed until 2027? Will the Supreme Court decision reshape the industry? And how are lenders weaponising the complaints system to avoid payouts?This is the most in depth discussion yet on the future of car finance claims, packed with insights from the biggest legal battle in the industry. If you want to stay ahead of the curve, this is a must-listen.Timestamps0:00 – Introduction: The Supreme Court battle and why this case is critical2:30 – The key difference between Johnson, Hopcraft, and Wrench cases5:15 – How secret commissions impact car finance claims10:20 – Why mass redress could be delayed until 202715:00 – How the FCA and FOS are making it harder for consumers to claim20:45 – Breaking down the Supreme Court’s timeline and expected decision date26:30 – Government intervention: Did they try to protect the banks?32:10 – How lenders are weaponising the complaints system against consumers40:00 – What’s really going on with FOS fees?50:20 – The £38 billion problem: How much are lenders really liable for?1:00:15 – How banks used multiple commission models to maximise profits1:10:40 – The role of pre-action disclosure in uncovering hidden commissions1:20:30 – The Supreme Court hearing process explained1:30:55 – What happens after the Supreme Court decision?1:40:00 – Final thoughts and where this case is headedFollow Sentinel Legal for updates:🔹 TikTok: https://www.tiktok.com/@sentinellegal?_t=ZG-8ru66hnFOro&_r=1🔹 Instagram: https://www.instagram.com/sentinellegal_🔹 X (Twitter): https://x.com/sentinellegal_?s=21🔹 YouTube: https://www.youtube.com/@SentinelLegalMAKE A CAR FINACE CLAIM TODAY Live in the U.K. and have had a car on finance ✅ click the link below.https://yt.sentinellegal.co.uk/start
📢 "Lloyds Banking Group’s decision to increase its provision for motor finance mis-selling to £1.15 billion is a clear acknowledgment of the constantly increasing compensation liability car finance lenders are facing. But let’s be absolutely clear, this is still nowhere near enough to compensate consumers for the true scale of the harm caused."📢 "The total amount set aside by lenders for car finance compensation stands at just £1.7 billion. When divided across the 31.38 million car finance agreements issued between 2007 and 2021 that the FCA say are affected, that equates to a payout of just £54.18 per agreement. That figure is completely inadequate, and the evidence we have gathered over the last three years proves that. Consumers unknowingly paid thousands in hidden commissions and inflated interest rates."📢 "Lloyds is the UK’s largest motor finance lender. If they are setting aside £1.15 billion while the entire industry combined has only allocated £1.7 billion so far, the question is: how much more will need to be added? The financial exposure is clearly much higher, and lenders are still drastically underestimating their liabilities to protect their share price."🚨 "If you took out car finance since 2007, don’t wait, check your agreement and claim what you are rightfully owed before lenders attempt to limit payouts and reduce their financial exposure."👉 Start Your Claim Today
Is AI really as smart as we think? Or is it just exposing a lot of bad thinking? In this episode of the Sentinel Legal Podcast, we break down: How AI is revolutionising the legal industry The biggest mistake people make when using ChatGPT Why law firms that ignore social media will be left behind How Sentinel Legal uses AI to analyse 10,000+ lender documents and emailsWe also cover how AI is not truly intelligent, how ChatGPT creates echo chambers, and why most “AI experts” online are faking it.If you’re a business owner, entrepreneur, or just curious about AI’s real impact, this episode is a must-watch.Follow Sentinel Legal:TikTok: https://www.tiktok.com/@sentinellegalInstagram: https://www.instagram.com/sentinellegal_X (Twitter): https://x.com/sentinellegal_LinkedIn: https://www.linkedin.com/company/sentinel-legalPodcast Timestamps:0:00 – Intro & Podcast Setup1:10 – Why Some Podcasts Feel Cold and Interrogative3:13 – How Sentinel Legal Started Using Social Media for Car Finance Claims5:00 – The Problem with AI & ChatGPT: Why It Exposes Fake Experts7:30 – How People Misuse ChatGPT and Get Found Out10:00 – Jordan Peterson’s Approach to AI & Why Most People Get It Wrong12:16 – AI’s Echo Chamber Effect: How It Reinforces Your Biases15:00 – Why ChatGPT Fails at Giving Unbiased Information18:00 – The Rise of AI-Generated Content & Why It’s Ruining Social Media22:26 – How Sentinel Legal Uses AI to Analyse Lender Behaviour & Speed Up Cases25:00 – Using AI to Detect Lender Patterns in Car Finance Mis-Selling Cases28:05 – How Sentinel Legal Digitises Car Finance Documents & Uses AI for Analysis30:00 – Why Having Data is the Key to Winning the AI Game35:00 – AI’s Role in Business: Productivity vs. Laziness Debate40:00 – The Elon Musk vs. ChatGPT Feud & OpenAI’s Shift to Profitability45:00 – Apple’s Business Model: Are They Milking Users?50:00 – The Power of AI in Law & Why It Will Change Everything55:00 – The Future of Legal Tech & Why Lawyers Must Adapt1:00:00 – The Authenticity Shift: Why AI-Generated Content Will Get Exposed1:05:00 – Why Law Firms Need to Show Up on Social Media to Stay Relevant1:10:00 – The Big Takeaway: AI is a Tool, Not a Replacement for Expertise1:13:00 – Outro & What’s Coming Next
The FCA claims to have consulted63 firms about car finance claims, but refused to disclosewho they actually spoke to. If they didn’t consult the top legal teams fighting for consumers… who did they consult?Timestamps:00:00 –Intro(Temu vs Shein lawsuit & Ryanair suing a drunk passenger)05:30 –Car finance scandal begins – Freedom of Information request to FCA07:50 –FCA refuses to disclose the 63 firms they claim to have consulted10:00 –Why transparency matters & the FCA’s contradiction12:30 –Martin Lewis misinformation on car finance claims – where did his numbers come from?14:10 –FCA’s legal excuse for withholding information – inside info or cover-up?16:45 –How the FCA’s actions expose potential bias toward lenders19:20 –Financial Times report slamming the FCA’s handling of transparency21:30 –What’s next? How Sentinel Legal is fighting back23:15 –Exclusive: 54 new pre-action disclosure wins – uncovering hidden commissions!24:10 –Closing thoughts – why this fight matters for every consumer⚖️ This isn’t just another car finance update—this is thebattle for consumer rights against a system that seems rigged against you.🎧Tune in now & stay informed. The truth is unfolding in real time!🔗🚘 MAKE A CAR FINANCE CLAIM TODAY✅Live in the U.K. and had a car on finance? You could be owed £1,000s!👉Start your car finance claim here:https://nl.sentinellegal.co.uk/start📱Follow Sentinel Legal for more updates:TikTok:@sentinellegalInstagram:@sentinellegal_X (Twitter):@sentinellegal_YouTube:Sentinel Legal🎙️Listen & Subscribe:Spotify:Sentinel Legal PodcastApple Podcasts:Sentinel Legal🔥Don’t wait - if you had a car on finance, you could be owed thousands! Check today.
FOS CEO Resignation & the £30 Billion Car Finance Scandal – What Happens Next?In this episode,Mike Arnall, Head ofOperations at Sentinel Legaland Sam Ward, Director of Sentinel Legal breaks down:TheFinancial Ombudsman Service (FOS) CEO, Abby Thomas, has resigned just days before facing MPs over the growingcar finance mis-selling scandal. What does this mean for the7 million car finance agreements under scrutiny? And is theFOS system built to fail consumers?🚨 WhyAbby Thomas’s resignation raises red flags💰 HowMoody’s estimates £30 billion in industry liabilities🏦 WhySantander’s 38% profit drop signals a financial reckoning⚖️ What theFCA and FOS are doing (or not doing) about car finance claims🔎 Howhidden commissions inflated car finance costs for millionsWiththousands of consumer claims already emerging, and lenders scrambling to contain the fallout, this is amust-listen episode for anyone with car finance.🎧Listen now and find out if you could be owed compensation.👉Start Your Car Finance Claim:https://nl.sentinellegal.co.uk/startFollow Sentinel Legal for Updates:Instagram:@SentinelLegal_🎵TikTok:@SentinelLegal📺YouTube:Sentinel Legal🐦X (Twitter):Sentinel Legal
In this episode of the Sentinel Legal podcast, Sam Ward dives into the shocking intervention by His Majesty's Treasury in the landmark Johnson case.Why has the Labour government sided with the banks instead of protecting consumers?What are the implications for car finance claims and the £43 billion motor finance scandal? 0:00 – Introduction: Setting the stage for the Treasury’s intervention. 3:00 – The Johnson case overview: How Kevin Durkin secured a unanimous Court of Appeal victory. 5:45 – Treasury's intervention revealed: What it means for consumers. 7:30 – The economic multiplier: How car finance claims could inject billions into the economy. 10:50 – Comparing PPI to car finance claims: Why the government’s arguments don’t hold up. 15:00 – FirstRand Bank’s hidden commissions: 43% of interest charges pocketed. 18:00 – Judicial independence: Why the Supreme Court must stand firm. 22:30 – Rachel Reeves and the Labour Party: Abandoning their core voters? 26:45 – The FCA’s shocking numbers: 31.7 million agreements affected by mis-selling. 28:00 – Conclusion: What happens next in the Johnson case and why Sentinel Legal is leading the fight.✅ Make Your Car Finance Claim TodayLive in the U.K. and have had a car on finance? Start your claim now!👉Start Your Claim Here📲 Follow us on SocialTikTokInstagramX (Twitter)YouTube
In this episode, we uncover how hidden fixed commission models in car finance agreements cost consumers thousands.
With shocking examples, including over 47% of car finance loan amounts paid as commission, we explain how to check if you’ve been affected by car finance mis-selling and what to do next.
Topics Discussed:
What are mis-sold car finance agreements?
The truth behind PCP claims and fixed commissions.
How lenders like Santander and Black Horse are under scrutiny.
Steps to make a car finance claim in 2025.
Episode Guide:
0:00 Introduction: What are Fixed Commission Models?
1:15 How Hidden Commissions Impact Your Car Finance Agreement
3:53 Santander Case Breakdown: £81,000 Loan & Hidden Fees
7:25 What Is the FCA Doing About Fixed Commissions?
10:00 How to Check If Your PCP Agreement Was Mis-Sold
13:45 Shocking Advanced Commission Figures (Black Horse Case)
17:10 Why Motor Finance Agreements Could Cost You Thousands
20:37 How to Make a Car Finance Claim in 2025
Make a Car Finance Claim Today: Visit https://yt.sentinellegal.co.uk/start
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In Episode 2 of Sentinel Diaries, we uncover the hidden strategies of the car finance industry, where cars became mere mechanisms for selling finance agreements.
Sentinel Legal takes you behind the scenes of their four-year investigation, revealing how dealerships and lenders prioritised hidden commissions over consumer fairness.
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✅ Live in the UK and had a car on finance?
👉 Start Your Claim
From whistleblower revelations to courtroom battles, this episode exposes the practices that have left UK consumers footing the bill and sets the stage for the Supreme Court’s pivotal 2025 decision.
[3:46] - How It All Started: Sentinel Legal’s first discoveries of unethical car finance practices.
[7:28] - Whistleblower Evidence: How insiders exposed dealership tactics to upsell finance.
[10:03] - The Redaction Game: Deciphering documents to uncover hidden commissions.
[14:12] - Sell the Car, Sell the Finance: Why dealerships were incentivised to prioritise finance agreements.
[19:07] - The Fight in Court: Building evidence bundles that turned the tide in motor finance claims.
[20:43] - Supreme Court 2025: What’s at stake for UK consumers and the legal industry.
Insider Revelations: Hear directly fromwhistleblowers and Sentinel Legal about theindustry’s hidden practices.Consumer Empowerment: Learn how thesediscoveries are reshaping car finance claims andwhat they mean for you.The Legal Battle: Follow Sentinel Legal’smeticulous work in taking cases to court andsetting new precedents.
Q1: What does "Sell the Car, Sell the Finance" mean?This refers to the practice of selling cars at a loss while profiting from hidden finance commissions.
Q2: How did Sentinel Legal uncover these practices?Through four years of investigative work, including whistleblower interviews, DSARs, and court battles, Sentinel Legal exposed systemic issues in the car finance industry.
Q3: Why does this matter to consumers?Millions of UK consumers may be entitled to compensation for hidden fees and unfair agreements. This podcast explains how to take action.
Q4: What’s the significance of the Supreme Court’s 2025 hearing?The April 2025 hearing could set a landmark precedent, determining how compensation is calculated for mis-sold car finance agreements.
🚗 MAKE A CAR FINANCE CLAIM TODAY
✅ Live in the UK and had a car on finance?
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Did you know hidden commissions in car finance deals could be costing you thousands?
Episode 1 of 2
Sentinel Legal walk through their the 4 year car finance mis-selling journey in this eye-opening episode as we explore how Sentinel Legal uncovered unethical practices in the car finance industry. From deciphering redacted documents, dealing with whistleblowers and battling lenders in court, this is exactly how car finance mis-selling happened and what it has taken over the last 4 years to bring the car finance lenders to justice and what it means for UK consumers.
🎯 Key Topics Covered:
[3:46] - The origins of car finance mis-selling: Sentinel Legal’s pivotal role.
[7:28] - What is a DSAR (Data Subject Access Request), and how does it reveal hidden lender tactics?
[10:03] - Breaking through redactions: The moment Sentinel Legal exposed hidden commission structures.
[18:42] - How dealerships prioritised profits over consumers’ best interests.
[27:07] - Exclusive insights from dealership insiders on how finance deals were structured.
🚀 Why Listen?
Understand the impact of hidden commissions on car finance agreements.
Learn about game-changing legal breakthroughs that could affect millions.
Gain insights from a firm that has issued over 900 motor finance claims in UK courts.
🔑 FAQ Frequently Asked Questions
Q1: What is car finance mis-selling?
Car finance mis-selling happens when lenders or brokers fail to inform consumers about hidden fees or commissions, resulting in unfair and often costly finance agreements.
Q2: What is Sentinel Legal's role in uncovering car finance mis-selling?
Since 2020, Sentinel Legal has been at the forefront of exposing unethical practices in the car finance industry, using DSARs and court battles to achieve transparency for consumers.
Q3: How can I tell if I’ve been mis-sold car finance?
Common signs include unexpected charges, undisclosed commissions, or agreements with excessively high-interest rates. A DSAR can help uncover these details.
Q4: What is the FCA’s involvement in car finance claims?
The Financial Conduct Authority (FCA) has banned discretionary commission models and continues to investigate the widespread mis-selling of car finance deals.
Q5: Why should I use a solicitor for my car finance claim?
While you can file a claim independently, expert solicitors, like Sentinel Legal, possess the legal knowledge and resources to hold lenders accountable, often recovering more substantial compensation.
👉 Subscribe to Sentinel Diaries for twice-weekly episodes breaking down the latest in consumer law, car finance claims, and more. Stay informed—your wallet will thank you!🎧 Follow us on Spotify and visit https://yt.sentinellegal.co.uk/start to learn more.
Sentinel Legal’s Sam Ward and Kevin Durkin from HD Law pull back the curtain on how the media portrays the Johnson v Firstrand case and the broader scandal of mis-sold car finance agreements.
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Are consumer law firms really “ambulance chasers,” or are they the last line of defence against banks profiting from hidden commissions?
We explore:
Why major media outlets are vilifying claimant law firms instead of supporting ripped-off consumers.
The narrative war waged by banks to discourage claims and protect profits.
How misleading headlines fuel misconceptions about car finance compensation and consumer rights.
Kevin Durkin’s insider perspective on the uphill battle to expose the truth while representing the interests of everyday consumers.
This episode isn’t just about the legal side—it’s about exposing the tactics used to shift blame and silence the fight for transparency.
Start your claim today >>>> CLICK HERE
If you’ve been following the Johnson v Firstrand judgment, are curious about media bias in financial scandals, or want to understand why your car finance claim matters, this is a must-listen.
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Breaking news for millions of UK consumers with car finance agreements! In this episode, Sam Ward, Director of Sentinel Legal sits down with Kevin Durkin of HD Law to discuss the decision by car finance lenders to appeal to the Supreme Court, attempting to overturn the landmark Johnson v FirstRand ruling.
This follows the Court of Appeal’s refusal to grant them permission to challenge the case—a decision that was hailed as a massive win for consumers and transparency in the car finance industry.
🚘 What's Covered in this episode about the Supreme Court Appeal:
[00:00] Why the Johnson v FirstRand ruling is a game-changer for car finance claims.
[02:18] How hidden commissions were exposed as unfair and unlawful.
[12:14] Why the lenders' Supreme Court appeal could delay compensation for consumers.
[16:13] The Supreme Court process: What happens next?
[25:40] How much compensation is on the line for car finance customers?
[42:53] The true scale of the scandal—could payouts reach £82 billion?
[47:56] Why consumers need legal representation to secure fair compensation.
📢 Why This Episode Matters:The Supreme will appeal could have significant implications for car finance claims and consumer rights. We explore the legal battle, what’s at stake for consumers, and how this case could impact hidden commission claims across the finance industry.
🚗 Don’t Miss Out:If you’ve had a car finance agreement, this episode will help you understand your rights, the compensation you could claim, and why acting now is crucial.
Click here to make a car finance claim with Sentinel Legal https://claim.sentinellegal.co.uk/start
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In this exclusive episode, Mike Arnall, Head of Operations at Sentinel Legal, joins BBC Radio Cambridgeshire to shed light on one of the largest financial scandals in UK history.
According to the Financial Conduct Authority, nearly 99% of car finance agreements made since 2007 may involve hidden or secret commissions.
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This revelation means millions of drivers could be owed compensation, with the total redress potentially reaching an astounding £30 billion.
As a senior leader at Sentinel Legal—the UK’s largest litigator of motor finance claims—Mike explains how lenders and dealerships prioritised profits over transparency, often making more money from finance agreements than from the vehicles themselves.
If you purchased a car, van, or motorbike on PCP (Personal Contract Purchase) or hire purchase, this episode will help you determine if you’re eligible for compensation.
Even if you’ve lost paperwork or sold the vehicle, you can still begin the claims process with a few simple details.
This episode offers a deep dive into hidden commissions, the landmark court rulings, and the steps you need to take to reclaim what’s rightfully yours.
Whether you’re just learning about this issue or wondering how to start a claim, this is your ultimate guide.
Timestamps:
00:01 – Introduction: BBC uncovers a £30 billion car finance claims scandal.
01:15 – Who is affected by secret commissions and how to check if you qualify.
02:07 – How dealerships and lenders concealed hidden commissions from consumers.
03:06 – The incentives driving dealerships to sell finance agreements over cars.
05:05 – Step-by-step: How to start your claim and why it’s not too late.
06:33 – What to do if you’ve lost paperwork or no longer own the car.
07:41 – Final advice: The simple steps to start your car finance claim today.
With expert insight from Mike Arnall, this episode equips listeners with everything they need to know about car finance claims.
Learn how to navigate the complaint process, understand your rights, and claim your share of the £30 billion owed to consumers.
Don’t miss this essential guide to reclaiming your money!
How to make a car finance claim <<<<< Click Here


























