Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

As a service business owner, you must understand your numbers, like being able to read and interpret financial statements, knowing your breakeven point, and having a good handle on cash flow.    When you know your numbers, you can make informed, strategic decisions about where to allocate resources and which products or services are most profitable. Good number-crunching skills will help you run your business more efficiently and effectively. Though, it’s too stressful to keep all those numbers organized in your head, so you need tools and software to manage that for you.   Meet Garrett Baird, CEO of The Neat Company, a software company that provides financial management tools to small businesses. He started the company in order to help entrepreneurs who are struggling with organization and management. The goal was always to make life easier for business owners so they could focus on what they're passionate about. Now, businesses worldwide rely on Neat's software to keep things organized - it's no wonder Garrett is seen as a visionary in this space!   Join us as we talk with Garrett about simplifying the organization and management of your financial documents.   In this episode, we discuss: Problems small businesses face with financial management How Neat’s software benefits small business owners Neat’s pricing, customer service, integration capabilities, and more!   Check out these resources we mentioned during the podcast: This episode is kindly sponsored by Sera (https://sera.tech/go/service-business-mastery/), Podium (visit their website), CompanyCam (visit www.companycam.com/SBM for 14 day trial and 50% off your first two months). Learn more about Neat Join the Service Business Mastery Facebook group   Meet the Hosts: Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small-town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.   Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing. He’s also the Founder of Relentless Digital, where his focus is on dominating your local market online. Connect with him on LinkedIn.   Meet the Guest: Garrett Baird is President and CEO of The Neat Company (Neat). He joined the company in 2020 to lead its entrance into the digital accounting space, helping small business owners spend more time growing their businesses while transforming mundane bookkeeping into actionable insights.   Prior to Neat, Garrett was the Founder & CEO of Walletron, the mobile wallet platform company managing enterprise clients’ presence in mobile wallets like Apple Wallet and Google Pay. Walletron was the first platform of its kind to deliver bills via the mobile wallet, and Garrett was granted two US patents for mobile wallet bill presentments in 2017 and 2019. The business was acquired by Western Union and subsequently by ACI Worldwide in 2019.   Before joining Walletron, Garrett led channel sales and product management for Collections Marketing Center (CMC) and held roles in sales, product management, and web development for venture-backed startup firms, including Lumeta (spun off from Bell Labs), Incurrent Solutions (now part of ACI Worldwide) and IPO.com.   Links to content here:  Follow Neat on Twitter Connect with Neat on Facebook Connect with Neat on LinkedIn   Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.     Listening on a desktop & can’t see the links? Just search for Service Business Mastery in your favorite podcast player.

If you want to WIN in ductless sales in 2023 and beyond, you need a marketing strategy that’s competitive. But how do you differentiate your service business from the competition and dominate your customers’ search engines? This week’s guest is going to tell you just how to do that in any market, regardless of the size.   Meet Michelle LaFrance, aka “The Ductless Marketing Gal”. Michelle is President and CEO of Smarty Pants Web, a digital marketing and web design firm, as well as Founder of The Ductless Directory, a comprehensive resource for consumers, contractors, and manufacturers. The Ductless Directory is a powerful tool that will give your website a boost in rankings AND double or even triple your visibility.   Join us as we talk with Michelle about this one-of-a-kind marketing solution that’s boosting contractors to the top of search results. Plus, she shares what you need to do to be recognized as ‘the ductless guy’ in your area!   In this episode we discuss: Marketing tips and strategies that will help you generate ductless leads online How to easily increase traffic to your service business’s website The many benefits of getting featured in The Ductless Directory (and how to get featured!)   Check out these resources we mentioned during the podcast: This episode is kindly sponsored by Sera (visit their website), Podium (visit their website), CompanyCam (visit www.companycam.com/SBM for 14 day trial and 50% off your first two months). Sign up at The Ductless Guy for 70% off! (limited time only) The Ductless Directory Articles by Michelle LaFrance on ACHR News Join the Service Business Mastery Facebook group   Meet the Hosts: Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.   Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager and Director of Marketing. He’s also the Founder of Relentless Digital, where their focus is dominating your local market online. Connect with him on LinkedIn.   Meet the Guest: Michelle LaFrance, aka “The Ductless Marketing Gal”, is an HVAC consultant, ductless marketing expert, digital marketing strategist, content creation expert, author, and speaker. Michelle is President and CEO of Smarty Pants Web, a digital marketing and web design firm, as well as Founder of The Ductless Directory, a comprehensive resource for consumers, contractors, and manufacturers.   Links to content here:  Connect with her on LinkedIn Connect with The Ductless Guy on Facebook   Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.     Listening on a desktop & can’t see the links? Just search for Service Business Mastery in your favorite podcast player.  

For your service business to be profitable and highly-rated, you need to have great technicians… But to have great technicians who will leave a legacy for generations to come, you need to put some systems into place!    Meet Al Levi (LinkedIn), a Business Consultant (website), Contracting Business Expert, and Author of The 7-Power Contractor (buy the book). With over 25 years of experience as a contractor and business owner, Al was able to implement systems in his business that enabled him to sell his share of the family business and retire before 50.   Join us as we talk with Al about how to create and implement systems in your business so you can finally have all the great technicians you’ve ever wanted!   In this episode we discuss: Strategies for hiring and training apprentices into skilled technicians The true power of implementing systems in your contracting business Lessons learned from 25+ years as a contractor   Check out these resources we mentioned during the podcast: Buy The 7-Power Contractor Learn more about Al’s Signature Staffing System Join the Service Business Mastery Facebook group   Meet the Hosts: Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.   Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager and Director of Marketing. He’s also the Founder of Relentless Digital, where their focus is dominating your local market online. Connect with him on LinkedIn.   Al Levi is president of The 7-Power Contractor® (formerly Appleseed Business), a business consulting and training firm that has helped hundreds of service and installation-based contracting businesses run better since 2002. He also is a columnist for Plumbing & Mechanical (PM) magazine and Reeves Journal and the author of “The 7-Power Contractor®: Run Your Contracting Business With Less Stress and More Success,” which lays out seven simple business powers that hundreds of owners have implemented successfully, often transforming their businesses.    A former contractor who worked for 25 years in every aspect of his family’s HVAC/plumbing business, Al put systems into place which enabled him to sell his share of the business to his brothers and retire from his family's business before he was 50. Al now helps other contractors learn to run their businesses with less stress and more success through consultations, workshops, webinars, his long-running column in PM magazine, and his new book, The 7-Power Contractor®.   Link to content here:  https://www.linkedin.com/in/7powercontractor/ https://7powercontractor.com/ https://7powercontractor.com/product/7-power-contractor-paperback/   Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.     Listening on a desktop & can’t see the links? Just search for Service Business Mastery in your favorite podcast player.

Service Business Mastery Podcast www.ServiceBusinessMastery.com

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're thrilled to welcome Shelby Breger, Co-Founder of Conduit Tech, recognized as a thought leader in the HVAC technology space.💡 In this episode, here's what you can expect to learn: 1.  The importance of feedback in software development and continuous improvement. 2. Challenges and considerations in sharing load calculations with clients. 3. How LiDAR technology facilitates quick and accurate load calculations. 4. Considerations for energy efficiency and equipment selection. 5. Considerations for energy efficiency and equipment selection. 6. Challenges of rebate programs and documentation.  If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Shelby Breger Conduit Tech This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com⁠? kenLPgwvFqOXRJqusWml  

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are delighted to introduce our esteemed guest, Chris Forth, Executive Director of Johnson Controls. Chris is a recognized leader in the field of building technology. In this episode, here's what you can expect to learn: The impact of COVID-19 on business operations and planning.  The importance of collaboration between industry stakeholders, contractors, and regulatory agencies Strategies for effective refrigerant recovery, storage, and utilization The complexities of electrical grids and its impact on residential systems Importance of accurate vacuuming and charging for HVAC systems If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: ⁠Rob Dube⁠ ⁠ImageOne⁠ This episode is kindly sponsored by: ⁠Sera⁠ ⁠UpFrog⁠ ⁠CallRail⁠ ⁠CompanyCam⁠ Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! ⁠MarketStorm⁠ Connect with us! ⁠Tersh Blisset⁠ ⁠Josh Crouch⁠ Join the ⁠Service Business Mastery Facebook group⁠ for more updates! Visit our website: ⁠www.servicebusinessmastery.com⁠ Affiliate links: ⁠Castmagic⁠ ⁠StreamYard⁠ ⁠IfTTT⁠- 10 Percent off! ⁠podchaser.com⁠⁠? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host #RobDube, Co- Founder and CEO of #ImageOne. Rob is known for his engaging and insightful presentations. In this episode, here's what you can expect to learn: The importance of embracing change and focusing on company culture.  Transitioning leadership roles, they stress self-awareness, delegation, and the need to recognize personal limits.  Highlighting the role of trauma and imprints in shaping behavior Stressing the importance of focusing on individual talents. Highlighting the challenges of scaling and role alignment.  If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Rob Dube ImageOne This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com⁠? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host #Billy Stevens, Founder and CEO of #SeraSystems. Billy is a leader in the industry in efficiency and probability. In this episode, here's what you can expect to learn: The importance of authentic content and genuine reviews over automated processes.  The significance of video and authentic content in the home service businesses.  Blending AI with authentic content to maintain trust. Google's focus on social aspects and first-person content poses challenges and opportunities for businesses. The value of genuine responses to reviews If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Billy Stevens Sera Systems This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Pierce Birkhold, Founder and Head of Revenue Strategy at RealWork Labs. Pierce Birkhold is a dynamic entrepreneur and technology innovator known for his leadership in the startup ecosystem. In this episode, here's what you can expect to learn: The importance of authentic content and genuine reviews over automated processes.  The significance of video and authentic content in the home service businesses.  Blending AI with authentic content to maintain trust. Google's focus on social aspects and first-person content poses challenges and opportunities for businesses. The value of genuine responses to reviews If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Pierce Birkhold RealWork Labs This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off!  podchaser.com? kenLPgwvFqOXRJqusWml  --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Lilah Jones, the Head of ISVs & MarketPlace Sales, at Google. Lilah is a multifaceted professional with a diverse range of experiences and expertise. In this episode, here's what you can expect to learn: Why authenticity and self-esteem are key factors for growth. The challenges of data management and utilization. The importance of master data management, emphasizing labeling and tagging for effective data organization. The need for quick wins and tangible impacts from AI. Significance of consistent data practices and the challenges of funding data cleansing projects. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Lilah Jones This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Mary Kelly. founder of Productive Leaders. Mary is a motivational leadership speaker and profit growth business consultant to improve profits, growth, and success. She also provides economic forecasting and business projections. In this episode, here's what you can expect to learn: Actionable business advice for reaching seven-figure revenues and navigating challenges. Focusing on profit growth strategies. Importance of strategic vs. tactical approaches.  Personal involvement in essential tasks and delegating non-essential ones. The value of time is finite and advocates for strategic task allocation to maximize efficiency and business success If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Mary Kelly Productive Leaders This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Amberley Snyder, a championship Barrel racer. She also competed in pole bending and breakaway roping. Amberley is now a motivational speaker and an inspiration for many. In this episode, here's what you can expect to learn: Journey of Amberley Snyder who is a a keynote speaker and barrel racer. Insights about her horses, highlighting her plan to set one up for success next year How to stay strong in tough times Transitioning her training methods after an accident. Learn to communicate through hands as well as legs Amberley Snyder's achievements not only highlight her exceptional talent and determination as a rodeo athlete but also underscore her resilience and unwavering spirit in the face of adversity. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Amberley Snyder This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we have Justin Riley, the President of UpFrog, and Noah Carter, the Director of Operations. Justin excels as a leader, spearheading innovation in SEO, marketing consulting, and strategies for digital growth. Noah brings extensive experience in operations and account management, leveraging his accounting background from Nash Community College to enhance organizational efficiency and client relations. In this episode, here's what you can expect to learn: How UpFrog generates leads and manages customer engagement Importance of outbound calls Optimize technicians schedule Leveraging data for marketing UpFrog is a digital agency focused on empowering local businesses to succeed in today's rapidly evolving technology landscape, providing advertising services to clients in Hollywood, MD. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Justin Riley Noah Carter Upfrog This episode is kindly sponsored by: ⁠Sera⁠ ⁠UpFrog⁠ ⁠CallRail⁠ ⁠CompanyCam⁠Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! ⁠MarketStorm⁠ Connect with us! ⁠Tersh Blisset⁠ ⁠Josh Crouch⁠ Join the ⁠Service Business Mastery Facebook group⁠ for more updates! Visit our website: ⁠www.servicebusinessmastery.com⁠ Affiliate links: ⁠Castmagic⁠ ⁠StreamYard⁠ ⁠IfTTT⁠- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we have the honor of hosting Lance Bachmann, a digital marketing expert, entrepreneur, and the founder of LB Capital. Lance Bachmann has a proven track record of guiding businesses to exponential growth. As the founder of LB Capital, he specializes in scaling home service businesses with successful exits to private equity firms. In this episode, here's what you can expect to learn: The effectiveness of communication and cooperation among team members  The significance of adaptability during challenges Why staying updated with industry trends and acquiring new skills are key factors for success Understanding the needs and concerns of team members for effective leadership. How to direct team efforts towards a common objective and regularly reassess goals for optimal outcomes and more. LB Capital empowers businesses with distinctive financial solutions, focusing on tech ventures and home services for strategic growth, market leadership, and shared success. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Lance Bachmann LB Capital This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCamVisit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're privileged to host Al Levi, business consultant, and CEO of The 7-Power Contractor. Tap into the expertise of Al Levi, a seasoned business consultant with over 25 years of hands-on experience, transforming contracting businesses effortlessly since 2002. In this episode, here's what you can expect to learn: The roles of financial manager and marketing manager in fintech. Why personal involvement is so important for your business growth. The importance of creating processes and procedures for your business. How embracing mistakes and failures can help in the learning process and more.  The 7-Power Contractor is a business consulting firm that specializes in helping service and installation-based contracting businesses operate more efficiently and achieve greater success.  If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Al Levi The 7-Power Contractor This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard ⁠CallRail⁠ IfTTT⁠ - 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we have the privilege to host Doug Wyatt, the Founder & CEO of Synergy Learning Systems. Doug Wyatt, an incredible entrepreneur, achieved global success in sales, business, and leadership, spanning industries from restaurants to Home Service innovation. In this episode, here's what you can expect to learn: The value of playing different roles as a tool for improving skills.  The importance of rewarding effort.  The benefits of engaging everyone in sales training for better customer service.  Why create a long-term impact, build a culture of continuous improvement, and not just aim for short-term gains?  How to make education exciting for better customer engagement and more. Synergy Learning Systems specializes in tackling the implementation challenge to enhance employee engagement. Their live events and online training programs provide teams with the tools to implement customer-centric processes efficiently. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Doug Wyatt Synergy Learning Systems This episode is kindly sponsored by: Sera UpFrog CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're privileged to have Tracy Martin of Aeroseal, LLC. Tracy, Aeroseal's Dealer Development Director, excels in marketing, with 8+ years at the forefront. In this episode, here's what you can expect to learn: How Aeroseal is using its technology for sealing ductwork in HVAC systems completely and improving energy efficiency and indoor air quality. How the cost of labor is influenced by the severity of duct leakage.  How contractors are using Aeroseal to help pass building code inspections. How to collaborate with green building certification programs for achieving energy efficiency standards. and more. Aeroseal, a prominent player in climate technology, is on a mission to cut global carbon emissions by 1 gigaton annually using groundbreaking leak-sealing technologies like HomeSeal Connect and AeroBarrier Connect. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Tracy Martin Aeroseal This episode is kindly sponsored by: Sera UpFrog CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode,  we're delighted to have Peter Capuciati and Logan Marshall of Bluon. Peter, Bluon's Chairman and CEO, harmonizes his academic foundation from Columbia University with extensive entrepreneurial experience. His skills span both technical expertise and strategic planning. Logan Marshall at Bluon, as Director of Contractor Alliances & Events, combines leadership prowess with HVAC knowledge, aiming to elevate team performance and introduce fresh approaches. In this episode, here's what you can expect to learn: How Bluon supports the HVAC industry at large About technical support, troubleshooting, and the importance of effective communication and data analysis in HVAC. Challenges of remote communication, and the need for real-time support. The role of technology in aiding technicians, the benefits of data-driven platforms, and more. Bluon stands out as a unique platform benefiting everyone in the industry. It empowers technicians to work more efficiently, helps contractors handle more jobs, enables distributors to manage orders with fewer errors and staff, and boosts OEMs' sales of parts and equipment. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Peter Capuciati Logan Marshall Bluon This episode is kindly sponsored by: Sera UpFrog CompanyCamVisit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights www.servicebusinessmastery.com. In this episode, we are joined by Luke Hansen of CompanyCam.Luke Hansen initiated CompanyCam to aid contractors, evolving it with a $30 million investment in 2021. Emphasizing people over product, the company thrives on adaptability and innovation. In this episode, here's what you can expect to learn: Valuable lessons by understanding the backstory of entrepreneurs and business leaders. The value of niche solutions tailored to particular industries or problems, rather than generic ones. The concept of real-time visual communication through the CompanyCam app. The importance of customer feedback and using it to refine the products and services. The importance of staying ahead of technological advancements and integrating them thoughtfully into business solutions and more. CompanyCam simplifies tracking your business activities. Instantly view and organize your team's photos and notes, ensuring you always find what you need. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Luke Hansen CompanyCam This episode is kindly sponsored by: Sera UpFrog CompanyCam Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group. Visit our website: https://www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are joined by Chris Nelson of CallRail. Chris Nelson is a seasoned Marketing and Strategy leader with 15+ years in B2B and B2B2C, spanning SaaS to consumer durables. Transitioning from law, he excels in omni-channel marketing, customer engagement, and team leadership. In this episode, here's what you’ll learn: What is CallRail? How CallRail boost marketing efficiency and cut costs for home services? How to increase returns on your marketing? How entrepreneurs can use this opportunity to level up and expand their businesses? CallRail revolutionizes lead tracking for businesses globally. With real-time insights, it streamlines marketing efforts, capturing every lead's journey for optimal ROI and enhanced customer engagement. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Chris Nelson CallRail This episode is kindly sponsored by: Sera UpFrog CompanyCam Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Interplay Learning Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group Visit our website: https://www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support