Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.

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When it comes to fashioning the optimal customer experience, the gap between dream and reality can be vast. Read more.

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Women in Supply Chain, 2018: A Conversation With Suzanne Judy

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The Reverse Supply Chain Comes Home

There's more to reshoring than simply moving a factory from Asia back to the U.S. Read More

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