Dave Wright, Chief Innovation Officer at Servicenow, addresses an audience of Solution Consultants at the Tech Summit Conference in Las Vegas 2020.
In this episode, Jeff Margolese provides several updates and priorities to close 2019 strong and prepare for a successful 2020. He is also joined by Michael Mayer, Alice Santeiu, and Dimitra Maniatis.
Dan Grady and Lee Cato demystify NLU (Natural Language Understanding). This session covers some terminology, positioning, the competition and implementation of NLU on the ServiceNow platform. You’ll get a good overview and walk away with an understanding of where to get additional content and arm yourself with the knowledge you need to start having your own NLU conversations with your customers.
New York is a massive release for IntegrationHub. Listen to this in-depth discussion and learn what's new for developers, IT generalists, and process analysts and why the combination of advanced workflow and enterprise-grade integrations on a single strategic platform is your unfair competitive advantage.
Michael Hubbard, Global VP Value Management, and Chris Dowse, Global Sr. Director of Value Management, discuss Value Management Insights & Overview
Brian Crosby, Manager of Solution Consulting IT Practice, and Nadia Skiscim, Advisory Solution Consultant, discuss best practices for mentoring and managing a team!
Doug Page, Senior Advisory Solution Consultant ITBM, and Kevin Nanney, Senior Director of Outbound Product Management ITBM.
Deb Zingales, Senior Communications Manager, and Aaron Isbell, Advisory Solution Consultant, discuss Success with Implementation Records
Greg Morrison, Technical Architect, ITSM. Advanced work assignment is fundamentally about getting the right work items to the right agent as quickly as possible.
Chris Dowse, Global Sr. Director, Value Management, and Izabel Rothstein, Client Director discuss Value Management.
Zaki Bajwa, Area VP – IT Solutions Practice – WW SC’s, and Maxim Aronin, Director, IT Solutions Practice, discuss IT Transformation Viewpoint
Chris Hill, Director, Pre-Sales Solution Consultants – Security & Risk Practice, and Tony LoCascio, Security and Risk Advisory Solution Architect
Ryan Fraser, Senior Director of Solution Consulting, and Martin Wood, Services Product Manager
Greg Morrison, Technical Architect with the ITSM Business Unit, ITSM, Agent Intelligence
Greg Morrison, Technical Architect with the ITSM Business Unit, ITSM, Agent Intelligence
Greg Morrison, Technical Architect with the ITSM Business Unit, ITSM, Agent Intelligence
Pablo Stern, VP & GM with ITOM, & Robyn Cincinnati, Advisory Solution Consultant with ITOM share on cloud management transformation.
Greg Morrison, Technical Architect with the ITSM Business Unit, explains the upcoming changes in the London Virtual Agent.
Greg Morrison, Technical Architect with the ITSM Business Unit, explains the upcoming changes in London with ITSM Packaging.
Mike Mayer, AVP: Alliance & Channels Solution Consulting, provides a six minute introduction to the PEAK (Partner Enablement And Knowledge) program.