Shift Forward Health

Live from HLTH '25: Jim Kirby, Chief Commercial Officer at Kroger Health, Dr. Christina Valentine, Chief Medical Officer at Kate Farms, and Dr. Carlos Nunez, Chief Medical Officer at Resmed, discuss how nutrition and sleep innovations are using the consumer POV to bridge the gap between traditional sick care and consumer-based well care.  JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! Join today: healthcarerapcommunity.com (#462)See omnystudio.com/listener for privacy information.

Live from HLTH '25: Oren Nissim, Founder of remote care company Brook Health, Dr. David Buchanan, Founder of the recently launched value-based multispecialty practice Town Square Health, and Dr. Ricky Choi, Head of Digital Health at Samsung, discuss how they’re seeing the consumer POV being incorporated to bridge the gap between traditional sick care and consumer-based well care.  JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! Join today: healthcarerapcommunity.com (#461)See omnystudio.com/listener for privacy information.

Hold on tight, folks. Max Marchione, Co-Founder of Superpower, gives us a vision of the future of health as more people understand the difference between prevention and enhancing life.  All that, plus the Flava of the Week about the annual HLTH conference. What trends did Jared synthesize from the official media announcements, and how do we push for progress long after the lights turn out at the convention center?  JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! Join today: healthcarerapcommunity.com (#460)See omnystudio.com/listener for privacy information.

Mindy Grantham shares insights from her experience as a marketing leader for some of the most well-known cancer centers in the country. You’ll finish this episode feeling hopeful that we can make cancer journeys consumer-centered, and you’ll have a little more empathy for patients who struggle navigating a system that wasn’t built for them. All that, plus the Flava of the Week about rebuilding consumer trust in healthcare. What lessons did the MDRG team share with our Community, and just how much has trust dropped since the pandemic?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises.  No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! Join today: healthcarerapcommunity.com (#459)See omnystudio.com/listener for privacy information.

Keaton Wright, Founder of Target Continuum, tells us about changes in the air for healthcare marketers, his framework for where to focus with AI, and why he’s more bullish than ever about what’s coming around the corner for those who are working to connect people with care.  All that, plus the Flava of the Week about taking professional risks. How does author and former guest shark Matt Higgins encourage us to approach risks, and how can his words impact our individual journeys?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! Join today: healthcarerapcommunity.com (#458)See omnystudio.com/listener for privacy information.

Jannine Versi, Founder and CEO of Elektra Health, gives a behind-the-scenes look at the gap in women’s health that her startup is addressing, how she uses consumer insights to drive differentiation, and how she’s overcoming historical funding and awareness challenges in the space.  All that, plus the Flava of the Week about using ChatGPT for health advice. What does Time Magazine say about it, and what’s the reality of how health journeys are starting as a result?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! Join today: healthcarerapcommunity.com (#457)See omnystudio.com/listener for privacy information.

Al Woo, Chief Product Officer at AliveCor, describes how to design personal health devices when consumers seem to expect everything on demand, how to keep clinical integrity without sacrificing consumer usability, and how the future vision of people centric care is going from fixing illness to prevention.  All that, plus the Flava of the Week about Amazon teaming up with nutrition care startup Fay. How can this partnership improve access to digital dietician services, and what obstacles could stand in the way of adoption?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! Join today: healthcarerapcommunity.com (#456) See omnystudio.com/listener for privacy information.

Dr. J. Nwando Olayiwola is President of the Advocate Health National Center for Clinical & Community Impact, and earlier this year was named President of The Beacon, a new health and wellness center being built in Milwaukee. Dr. O will inspire you with her vision for bringing clinical care together with other services that aren’t always included in the equation to address physical, mental, and social wellness.  All that, plus the Flava of the Week about how states can apply for their share of CMS’ $50B Rural Health Transformation Program. What are the funds for, and why can this being considered a major turning point for 60 million Americans?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! (#455)  Join today: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

Noom CEO Geoff Cook and Chief Medical Officer Dr. Jeffrey Egler highlight early results from the company’s microdosing program, the changes that happen as GLP-1's continue to dominate much of the public conversation about weight loss, and what physicians think about it all.  All that, plus the Flava of the Week about leadership changes at CVS Health. Who is in, who is out, and what do the changes signal about the retail giant’s direction in the near term?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! (#454)  Join today: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

Jared shares 5 trends that he expects to see at fall healthcare conferences including HLTH, SHSMD, HCIC, and CHIME Fall Forum.   JOIN THE COMMUNITY This show is produced by the Healthcare Rap Community, highlighting the consumer POV in healthcare. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#453)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

Antoine Pivron, Head of Health Solutions at Withings, gives us an inside look at the world of connected health devices, including how their company has evolved from making the world’s first connected weight scale to becoming a B2B partner for healthcare organizations, and how to successfully make consumers AND clinicians happy at the same time.  All that, plus the Flava of the Week about FoodHealth and Soda Health joining forces. How will their collaboration raise the bar for Food As Medicine offerings, and will it ultimately improve nutrition offerings for consumers?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare! (#452)  Join today: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

Jared gives 8 examples of what Consumer-Centered Health looks like: Hospital-At-Home Programs, Direct Primary Care, Retail Health, Food As Medicine, Connected Fitness & Wearables, Functional Medicine, Experience Orchestration, and Metabolic Health Programs.  JOIN THE COMMUNITY This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#451)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

Maz Brumand, VP of Product at Oura, gives us a first-hand look at how Oura’s Glucose and Meals features work, how they change the game when viewed with other personal health data, and whether wearables are the new digital front door.  All that, plus the Flava of the Week about the start of Season 12, and the launch of our free new online community. How will these two things help bridge the gap between sick care and well care, and how can you become part of it?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community, the home for leaders who want to bridge the gap between sick care and well care. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#450)  Join today: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

(Originally aired in February 2022) Re-live our 200th episode with our most provocative thinking yet! Jared and Zain welcome friends Jill McCormick (TechSpring/Baystate Health), Victor Reiss (UNC Health), and Teri Sun (White Rhino) for an exclusive preview of the Consumer-First Health Group’s upcoming Manifesto, a letter to the healthcare industry outlining what needs to change and how to realistically get it done. In between, listen to several previous guests give a shout out to a favorite moment from our first 200 episodes.  JOIN THE COMMUNITY This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#449)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

Karthik Ganesh, CEO of OnMed, talks about how their “Clinic in a Box” is addressing care gaps in underserved areas, why they pivoted to a B2B play, and how consumers and patients seem to have split personalities.  All that, plus the Flava of the Week about the launch of Town Square Health. When will we learn more details about this startup, and can their model deliver on providing consumer-driven care?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community, the home for leaders who want to bridge the gap between sick care and well care. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#448)  Join today: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

(Originally aired in December 2022) Ben Dillon guides us through Geonetric’s Consumer Health Survey and shares what the data says about consumers' preferences for engaging with providers. You’ll want to hear Ben’s takeaways from the research, what he would do as a marketing leader, and the need for consumer-centered strategy to become more mainstream.  The majority of these insights are just as relevant today, so it’s worth another listen! JOIN THE COMMUNITY This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#447)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

Tanay Tandon, CEO of Commure, shares the value of giving providers back time in their day, the difference between augmenting providers and automating care, and how to simplify aspects of the patient experience that seem invisible.  All that, plus the Flava of the Week about a new research paper on the Apple Watch. How far away are we from fitness devices actually detecting diseases at scale, and could the Apple Watch actually have a Check Engine Light for your health?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community, bridging the gap between sick care and well care. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#446)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

(Originally aired in November 2022) Justin Wartell, Managing Principal at Monigle, walks through his agency's Humanizing Brand Experience report. Their extensive research identifies personas in ways that healthcare leaders can use to design consumer-first experiences.  These personas are just as relevant today, so it’s worth another listen! JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#445)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

You heard it here: Dr. Tim Church, Chief Medical Director at Wondr Health, believes that the popularity of GLP-1's will surge much higher once pill offerings are approved in the coming months. He also shares the current state of preventive health, why it’s easy for everyday people to feel confused about new weight loss options, and what he recommends to do when you feel like your personal health is stuck.  All that, plus the Flava of the Week about the White House health tech event that’s dominated our feeds for the last couple of weeks. Just what was it again, who was there, and what commitments did they actually make?  SPOTLIGHT: FRIDAYS  Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.  Get your custom plan today: www.joinfridays.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community, bridging the gap between those designing and marketing healthcare, and healthcare consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#444)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.

(Originally aired in August 2022) Rob Klein shares key findings from his firm’s omnibus research report that illustrate how consumers are thinking differently about healthcare and how it impacts everything from attention spans to brand recall.  These consumer insights continue to shape service design today, so anyone who is championing consumer experience will want to pay attention to what this research tells us about changing attitudes and behaviors.  JOIN THE COMMUNITY  This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#443)  Join today for free: healthcarerapcommunity.comSee omnystudio.com/listener for privacy information.