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Shmula.com Lean Leadership Podcast

Author: Shmula.com Lean Leadership Podcast

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Blogger, Author, Customer Experience Fanatic, and Lean Practitioner Pete Abilla interviews leaders in Lean, Six Sigma, and Customer Experience. He interviews leaders in their respective fields and through these informal discussions we learn insights that you can apply immediately to your work today.
58 Episodes
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While at the Lean Startup Conference, I was able to speak with Hugh Molotsi, VP at Intuit Labs. In this Lean Leadership Interview, we discuss the role of Lean Startup and Design Thinking at Intuit. Part of that discussion also centers around giving everyone a voice in the organization. But, giving everyone a voice is […] The post Giving Everyone a Voice Through Intuit Brainstorm: Design Thinking and Lean Startup in an Employees Suggestion Program appeared first on OpEx Learning Resources.
What is Kiva?Kiva is a non-profit organization with a mission to connect people through lending to alleviate poverty. Leveraging the internet and a worldwide network of microfinance institutions, Kiva lets individuals lend as little as $25 to help create opportunity around the world. On day 2 of the Lean Startup Conference, I didn’t speak with attendees […] The post How Kiva.org Uses Lean Startup to Alleviate Poverty appeared first on OpEx Learning Resources.
I was very fortunate to have attended the Lean Startup Conference a few weeks ago. While there, I thought it would be great to hear from the attendees themselves. I wanted to see what their thoughts were on the conference and what their feedback was. So, I took some to speak with several attendees over […] The post Day 1: Voices of Lean Startup Conference 2014 appeared first on OpEx Learning Resources.
I was very fortunate to have attended the Lean Startup Conference a few weeks ago. While there, I thought it would be great to hear from the attendees themselves. I wanted to see what their thoughts were on the conference and what their feedback was. So, I took some to speak with several attendees over […] The post Day 1: Voices of Lean Startup Conference 2014 appeared first on Shmula.
In today’s podcast we are speaking with Daniel Debow, Senior Vice President of Emerging Technologies at SalesForce.com. He’s responsible for Salesforce Wear, the wearables initiative, which I imagine will become part of the Salesforce App Exchange at some point. We’re excited to be speaking with Daniel, as he’ll show us how he’s applied the Lean […] The post Salesforce App Exchange, Lean, Wear Initiative: Interview with Daniel Debow appeared first on OpEx Learning Resources.
In today’s podcast we are speaking with Daniel Debow, Senior Vice President of Emerging Technologies at SalesForce.com. He’s responsible for Salesforce Wear, the wearables initiative, which I imagine will become part of the Salesforce App Exchange at some point. We’re excited to be speaking with Daniel, as he’ll show us how he’s applied the Lean […] The post Salesforce App Exchange, Lean, Wear Initiative: Interview with Daniel Debow appeared first on Shmula.
I’m excited to present this interview I conducted with Eric Ries, the author of The Lean Startup and The Startup Way. Eric’s background is in startups – having started a few himself, he wanted to find a way to reduce the risk inherent in startups. For him, a startup is a state of affairs where […] The post Shmula Podcast: Eric Ries Lean Startup Interview appeared first on OpEx Learning Resources.
I’m excited to present this interview I conducted with Eric Ries, the author of The Lean Startup and The Startup Way. Eric’s background is in startups – having started a few himself, he wanted to find a way to reduce the risk inherent in startups. For him, a startup is a state of affairs where […] The post Shmula Podcast: Eric Ries Lean Startup Interview appeared first on Shmula.
There’s appears to be a massive proliferation of consumer centered companies interested in obtaining feedback from its customers. Almost where ever I purchase something and receive a receipt, there’s an online or a mobile survey link in the receipt. For this article, I want to share my experience with a mobile survey from Kentucky Fried […] The post Online Survey Tools: KFC Net Promoter Score, Fried, Crispy, or Grilled appeared first on OpEx Learning Resources.
There’s appears to be a massive proliferation of consumer centered companies interested in obtaining feedback from its customers. Almost where ever I purchase something and receive a receipt, there’s an online or a mobile survey link in the receipt. For this article, I want to share my experience with a mobile survey from Kentucky Fried […] The post Online Survey Tools: KFC Net Promoter Score, Fried, Crispy, or Grilled appeared first on Shmula.
Floyd Mayweather is fighting Miguel Cotto on May 5, 2012. As public relations for that upcoming fight, there’s been a series of features on each fighter – on Mayweather and Cotto – all over CNN while I watch the news. One I recently watched on CNN was an interview held by Michael Eric Dyson with […] The post Floyd Mayweather Becomes a Little Child and Reminds Us of the Little Things appeared first on OpEx Learning Resources.
Floyd Mayweather is fighting Miguel Cotto on May 5, 2012. As public relations for that upcoming fight, there’s been a series of features on each fighter – on Mayweather and Cotto – all over CNN while I watch the news. One I recently watched on CNN was an interview held by Michael Eric Dyson with […] The post Floyd Mayweather Becomes a Little Child and Reminds Us of the Little Things appeared first on Shmula.
Visual Management Systems includes menu item visibility and should be simple, obvious, efficient, and effective. Thus was the case at a recent visit to a Mexican Restaurant in Utah called Cafe Rio. At that Mexican Restaurant Franchise, my wife and I have grown a little too fond of the Cafe Rio Salad – we like […] The post Menu Item Visibility at a Mexican Restaurant Franchise appeared first on OpEx Learning Resources.
Visual Management Systems includes menu item visibility and should be simple, obvious, efficient, and effective. Thus was the case at a recent visit to a Mexican Restaurant in Utah called Cafe Rio. At that Mexican Restaurant Franchise, my wife and I have grown a little too fond of the Cafe Rio Salad – we like […] The post Menu Item Visibility at a Mexican Restaurant Franchise appeared first on Shmula.
We’ve provided two videos for you that shows you how to create a value stream map. The first video is 4:41 minutes long and the second is 4:27 minutes long. You can also download all 30 Value Stream Map Icons, which is part of the Lean Six Sigma templates. A Value Stream Map is an […] The post Value Stream Map Symbols and Video appeared first on OpEx Learning Resources.
We’ve provided two videos for you that shows you how to create a value stream map. The first video is 4:41 minutes long and the second is 4:27 minutes long. You can also download all 30 Value Stream Map Icons, which is part of the Lean Six Sigma templates. A Value Stream Map is an […] The post Value Stream Map Symbols and Video appeared first on Shmula.
Some of you are familiar with Clayton Christensen. He’s a Harvard Business School professor and is well known for his research on disruptive innovation. He recently published a new book called The Innovator’s DNA and in that book he quotes me. The book argues that there are five discovery skills that seperates ordinary managers from […] The post I’m In Clayton Christensen’s New Book: The Innovator’s DNA appeared first on OpEx Learning Resources.
Some of you are familiar with Clayton Christensen. He’s a Harvard Business School professor and is well known for his research on disruptive innovation. He recently published a new book called The Innovator’s DNA and in that book he quotes me. The book argues that there are five discovery skills that seperates ordinary managers from […] The post I’m In Clayton Christensen’s New Book: The Innovator’s DNA appeared first on Shmula.
Something that should be obvious to many is that the US Government (or probably any government local or federal) is full of waste: processes are bloated, many workarounds, a lot of waiting – you get the picture. A natural antidote to such a state of affairs is the application of lean manufacturing or six sigma. […] The post Lean Process Improvement in Government: Ron Paul appeared first on OpEx Learning Resources.
Something that should be obvious to many is that the US Government (or probably any government local or federal) is full of waste: processes are bloated, many workarounds, a lot of waiting – you get the picture. A natural antidote to such a state of affairs is the application of lean manufacturing or six sigma. […] The post Lean Process Improvement in Government: Ron Paul appeared first on Shmula.
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