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Smart Business Moves is a Podcast hosted by Tom Stewart and Liz Trotter. Each week, Tom and Liz interview a professional in the cleaning industry.
131 Episodes
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Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves with guest Alonzo Adams as they tackle a critical topic for business owners: staying calm under pressure. Many leaders today face high levels of stress and anxiety, impacting not only their own well-being but also their teams. In this episode, we'll share practical tips and strategies for navigating these challenges, helping you maintain composure and resilience in tough times. Tune in every Wednesday at 5 PM ET f...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Derek Christian, a seasoned entrepreneur and expert in the residential cleaning industry. This episode will focus on the ins and outs of selling your cleaning business, from preparing for a sale to understanding different types of investors. Derek will share invaluable insights into what investors are looking for, how to maximize your business’s value, and key considerations when planning an exit s...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Ajia Holiday, Education and Training Manager at MaidCentral. Together, they’ll dive into how businesses can leverage technology to create consistency and fuel growth. Ajia will share her expertise on streamlining operations, maintaining service quality, and scaling effectively through smart tech solutions. Tune in Wednesday at 5 PM ET to discover how technology can help your business operate more e...
Join Liz Trotter and Tom Stewart on this week’s episode of Smart Business Moves as they welcome RJ Patel, a seasoned entrepreneur and industry leader. In this episode, they’ll explore the importance of strategic planning for 2025 and beyond, diving into actionable steps to ensure your business doesn’t get left behind. RJ will share his insights on building a future-focused plan that drives growth, innovation, and resilience in the cleaning industry. Tune in Wednesday at 5 PM ET to gain the cl...
Join Liz Trotter on this week’s episode of Smart Business Moves as she welcomes Candice Rodriguez and Lizzie Strohl. Together, they will discuss the critical transition from annual planning to driving real performance by aligning your team with your company's strategic goals. Learn how to keep your team focused, engaged, and accountable throughout the year, ensuring that every action aligns with long-term business objectives. Tune in every Wednesday at 5 PM ET for actionable strategies to ens...
Join Liz Trotter on this week’s episode of Smart Business Moves as she welcomes Trent Lowenstein, a dynamic leader in business development and mindset coaching. In this episode, "Unlocking Your Mind in the Matrix," Trent will dive into the mental frameworks and strategies that can help you break through barriers and unlock your full potential. Discover how shifting your mindset can transform not just your business, but your entire approach to challenges and opportunities. Tune in Wednesday at...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Lisa Shaul and Samantha Snider, representing two very different businesses with a shared goal: growth. Lisa brings the perspective of an established company that has struggled with consistent goal-setting, budgeting, and planning, while Samantha is launching a brand-new business and is determined to build a solid foundation for rapid expansion. Together, they will explore key topics like setting ac...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome DJ Neumann, Director of Operations at Speed Clean Services. With over 20 years of industry experience, DJ is a master of leveraging key metrics to drive business growth and profitability. In this episode, he’ll share proven strategies to increase client frequency, referrals, average ticket, and pricing, specifically tailored for house cleaning companies. Learn how to harness DJ’s decades of experti...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Steve Semple of The Business Growth Guys. In this episode, Steve will share his expertise on using powerful storytelling to drive business growth. Discover how crafting compelling narratives can transform your marketing, connect with customers, and take your business to new heights. Whether you're scaling an everyday service or a high-end product, learn how the art of story can be the key to unlock...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Chris Willatt, founder of Alpine Maids and partner at Clean Capital Partners. This episode focuses on how to successfully hire and navigate the world of remote workers, where Chris will share his experience and strategies for building and managing a remote workforce. Learn the secrets to finding, hiring, and retaining top talent from anywhere, while ensuring your business stays productive and effic...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Dom Williams, owner of C&C Cleaning Services and an expert in business growth strategies. This episode dives into "Acquisitions and Diversification," where Dom shares his insights on how these tactics can drive sustainable business growth. Learn how to strategically expand your business and diversify your offerings for long-term success. Tune in Wednesday at 5 PM Eastern for a compelling discus...
This week on Smart Business Moves, we’re bringing back a favorite episode featuring Paul Fried. In this episode, Paul shares his expertise in public relations with a focus on how businesses can Give Back During the Holidays. Tune in at 5:00 PM Eastern to discover meaningful ways to make a positive impact during the holiday season. Don’t miss this opportunity to revisit valuable insights on holiday giving and community engagement.
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they host Libby DeLucien, founder of WootRecruit and a pioneer in integrating AI technology with business playbooks. This episode will dive into "The Power of Playbooks," highlighting how AI can transform process management within your company. Libby will discuss topics such as effortless process capture, overcoming writer's block in documentation, and the transformative potential of AI-powered playbooks. Don’t...
Don't miss this week’s episode of Smart Business Moves with Tom and Liz as they welcome four industry experts: Cris Reconco of Cris's Cleaning, Katie Lambert of Queen of Clean, Caleb Pierce of Pink Power Cleaning, and Natalie Mikishko of Majestic Domestic. Join us as we explore how acquisitions can drive business expansion and learn practical tips for navigating this growth strategy. Tune in every week for new insights and real-world examples from industry leaders.
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome RJ Patel, Heather Canning, and TC Corpus. This episode explores the critical leadership and management topic: "Coach, Consultant, Mentor, or Mastermind" Discover the unique advantages of each development approach and how they can help you enhance your management skills and achieve your business goals. Whether you need guidance, strategy, or support, this discussion will help you choose the right pa...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Natasha Magrath, owner of You've Got Maids of Northern Virginia. Natasha will share her expert strategies on "Employee Engagement Programs that Can Drive Business Growth." Discover how her commitment to providing exceptional compensation, community engagement, and comprehensive education programs has led to a remarkable 96% employee retention rate and a 30% revenue growth. Tune in this Wednesday at...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Victoria Yassem! Known for her dynamic leadership and strategic innovation in the cleaning industry, Victoria, will share her insights on modernizing cleaning services to meet today's market demands. Explore how innovative approaches can revolutionize your business, enhance customer engagement, and drive growth!
Join Liz Trotter on this week’s episode of Smart Business Moves as she welcomes Ajia Holiday! This episode explores the theme "How Consistency Produces Better Outcomes for All Stakeholders," featuring Ajia's insights on the transformative power of consistent practices in business. Discover how maintaining regularity and reliability can enhance satisfaction across all levels—from employees to customers. Tune in this Wednesday at 5 PM ET to learn how to apply these principles for sustained busi...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome David Loria and Frank Tibbits, seasoned experts in business operations and system implementation. They’ll explore powerful strategies for developing and implementing systems that last, enhancing employee satisfaction, streamlining inventory management, and more! Tune in to discover how David and Frank used these tools to craft their own personal success story at Squeaky’s Cleaning Services, and how...
Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome RJ Patel, an accomplished industry leader and co-owner of Prestigious Cleaning Team. This episode will delve into the art of "Delegation in Your House Cleaning Company," offering RJ’s expert insights on how to effectively delegate tasks to enhance efficiency and empower your team. Learn how proper delegation can not only improve operations but also boost morale and drive business growth. Tune in ev...
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