Speaking to Influence

This week on ‘Speaking to Influence,’ Dr. Laura is joined by COO of Expensify, Anu Muralidharan, where Anu shares how she was able to build momentum in her company by having everyone identify their own unique value, and how it mattered in getting the company to their goal. In this episode you will learn: How a COO is like a Swiss Army knife The importance of acknowledging and addressing self-doubt and inner critics, and how Anu sharing her own experience helped a coworker overcome her own fears and take on a challenging task. About how Anu delivered a company all-hands presentation, aiming to bring transparency and inspiration to her team to work towards core growth by breaking down the problems despite her fear of overwhelming with details and creating an atmosphere of anxiety. Anu’s criteria for identifying exciting candidates during interviews, emphasizing the importance of curiosity, ambition, and the ability to collaborate creatively.   24 Hour Challenge: Reflect on how you want to feel when you achieve success, and to consider if your current goals align with those feelings. What really would make you happy?   Mentioned in the Episode:  “Remember the Name” – Fort Minor “Grit: The Power of Passion & Perseverance” – Angela Lee Duckworth   About Anu: Anu Muralidharan, a first-generation immigrant, arrived in the US burdened with $120,000 in debt. Today she is the COO and a board member at Expensify (NASDAQ: EXFY). Despite her success, Anu battled self-doubt throughout her journey. The promotion to VP, a title she ardently pursued, led her to a profound low marked by crippling depression. This pivotal moment forced her to redefine success and develop three guiding principles to navigate uncertainty. Now, armed with those principles, Anu empowers young women to embrace their strengths, silence their inner critic, and seek self-approval—a quest that unites and liberates humanity.   You can connect with Anu in the following ways: LinkedIn: https://www.linkedin.com/in/anuradhamuralidharan/ Web: www.expensify.com   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

We welcome Paul Comfort of Modaxo and Transit Unplugged to this week’s episode of Speaking to Influence where he shares stories from his experiences running some of the world’s largest transportation and transportation technology organizations through potential powder-keg situations and refocused on new ‘north stars’ of safety, efficiency, reliability, and world-class customer service.   In this episode you will learn: How Paul, the newly appointed head of the Maryland Transit Administration, faced a crisis during the Baltimore riots, took immediate action, implemented new standards, demanded accountability, and gained the respect of the senior leadership team. The difference between skills and abilities, highlighting the successful hire of a director of bus operations who had transferable skills and knowledge from a different background. The favorite parts of Paul’s work– the significance of creating a fun and engaging environment for the team, such as organizing MTA Day at the Orioles and bus rodeos.   24 Hour Challenge: Sit down and take an inventory of yourself. Analyze: 1) what you’re good at (what are your skills?) and 2) what do you enjoy/what are your passions? Focus on where they intersect: your strengths, rather than focusing on improving your weaknesses.   About Paul Comfort: Paul Comfort serves as SVP and Chief Customer Officer for Modaxo Americas, one of the world’s largest transportation technology companies, and is host of the industry public transportation podcast, Transit Unplugged, heard in over 100 countries, and the new YouTube sensation Transit Unplugged TV show. Paul has authored three Amazon #1 bestselling books: “Public Transportation– From the Tom Thumb Railroad to Hyperloop and Beyond” and 2022’s “Conversations on Equity and Inclusion in Public Transportation”.  His most recent bestseller is a cookbook – “Comfort Food”-- featuring recipes, stories, and photos from over 30 top public transportation leaders around the world. Paul also serves as Executive Director of the North American Transit Alliance.  Mr. Comfort is an attorney, popular keynote speaker, and the former CEO of one of America’s largest transit systems, the Maryland Transit Administration (MTA) in Baltimore. He has also served as an elected County Commissioner and County Administrator for two Maryland counties. Mr. Comfort is the recipient of the U.S.A’s top individual transportation honor: The American Association of State Highway and Transportation Officials’ (AASHTO) “President’s Award”.   You can connect with Paul in the following ways: LinkedIn: https://www.linkedin.com/in/paulcomfort/ Website: https://www.futureofpublictransportation.com/ Podcast: https://transitunplugged.com/ YouTube: https://www.youtube.com/@transitunplugged/featured   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

On this week’s episode, Melissa Schoger, Vice President of Finance for Identification Solutions and Vestcom at Avery Dennison talks with Laura about how she helped teams overcome an instance of mixed messaging to achieve mutual understanding. In this episode you will learn: How Melissa made sure the integrity of a message remained intact after witnessing how different leaders in a meeting had varying takeaways How she learned to take the time to listen to team members on the ground, rather than assume she knew best from a top-down perspective as their General Manager. How she handled her team having the rug pulled out from under them within 24-hours of a deadline, and what she learned about coming to any negotiation with a thoughtful mindset instead of a winning at all cost mindset. Why recording yourself before doing a presentation can be the best preparation.   24 Hour Challenge: If you consider yourself an introvert, challenge yourself to be more vocal in team meetings. Alternatively, if you are an extrovert, give the spotlight to a quieter member of the group.   About Melissa Schoger: Melissa Schoger serves as a VP at Avery Dennison in their investment and business divisions. She previously worked for almost two decades at RPM International where she held fully integrated P&L responsibility including Finance, Sales & Marketing, Research & Development, Manufacturing Operations, Distribution, and Customer Service, transforming and consolidating 5 distinct subsidiary companies operating in 25 countries into 1 pan-European division during her tenure as well as managed the budget of a large division within a reportable segment of RPM and led 1,400 employees. She holds her MBA in Business Administration from The Wharton School and her B.A in Accounting from Ohio Wesleyan University.   You can connect with Melissa in the following ways: LinkedIn: www.linkedin.com/in/melissa-schoger   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Laura welcomes Senior Vice President of TD Bank, Chantal Capodicasa, to talk about how she found the courage to speak up in defense of her team and challenge a directive in a time of crisis. In this episode you will learn: How Chantal challenges the misconceptions about ‘lenders’ at banks, and illustrates how they are more ‘relationship managers’ for bank clients. How Chantal’s family’s battle with cancer showed her how being vulnerable can leave space for her team to show up for her in ways she didn’t realize she needed How speaking up in a meeting, even when it’s just to ask a question or gain clarity, can benefit you and your team How storytelling in an interview can show you have the ‘It’ factor employers are looking for 24 Hour Challenge: In your next meeting, if you’re usually one of the quiet participants, speak up! Ask a question, share a best practice, or encourage participation from other teammates. About Chantal Capodicasa: Chantal Capodicasa is a Senior Vice President for TD Bank, and is the Regional Vice President for Commercial Banking in Southern New Jersey.  Chantal began her career in banking with the former Wachovia Bank (now Wells Fargo) in 2004. Today she leads a team of dedicated commercial and small business relationship managers as well as customer sales associates who provide legendary experiences and trusted advice around all aspects of commercial financial needs to TD Bank customers throughout Burlington, Camden, and Mercer counties. Chantal is very active within the TD Bank internal team member networks, participating as a mentor for  the Take the L.E.A.D program which is aimed at developing and advancing women in TD's commercial bank, as a mentor for the Impact program, a mentor for the RVP development program, and a mentor for the Relationship Manager Associate program. She also serves on the internal Business Action Committee for the TD Bank and Project Search partnership which focuses on preparing young people with significant disabilities for success in competitive integrated employment and is also an advocate for the Military Spouse Employment Partnership and Veterans recruitment.   Chantal earned her BS in Finance from the University of Connecticut. She currently serves on the boards for the Burlington County Regional Chamber of Commerce, the YMCA of the Pines, the Princeton Regional Chamber of Commerce (Treasurer) and the Medford Business Association (President). Most recently, Chantal is the recipient of the 2023 Outstanding Women's Business Executive honor from the Burlington County Regional Chamber of Commerce Voice of Business awards and was the 2022 Southern New Jersey Golf Classic Honoree for the Alzheimer's Association. Chantal is also active within the NJ State Veterans Chamber of Commerce, is a foster for the Burlington County Animal Alliance and has been an assistant coach for the Medford Youth Athletic Association track team. Chantal's husband, Col Michael Capodicasa, is a veteran pilot and still serving with the USAFR today. Chantal and Michael live in Medford, NJ with their two sons.   You can connect with Chantal in the following ways: LinkedIn: https://www.linkedin.com/in/chantal-capodicasa-aab996a/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.        See omnystudio.com/listener for privacy information.

Our newest episode of Speaking to Influence features Charlie Saffro, CEO and Founder of CS Recruiting, who talks about the importance of resourcefulness and curiosity in a job interview, and how to do it by doing your research on social media and asking the right questions…and even shares what thos best questions are! In this episode you will learn: How Charlie realized that she was better at being a leader than a manager and struggled when she had to manage a new team member, learning the importance of pacing herself, providing structure and context, and empathizing with her team member to ensure effective collaboration. Experiences with onboarding new employees and holding them accountable through recapping action items. How Charlie inspired her team and strengthened their trust in her as a leader by actions that aligned with her business values of inclusion and diversity when she ended a business relationship with a client who made discriminatory comments about an employee with an ostomy bag. The importance of sharing topics that stimulate one's passion and providing value to the audience when speaking publicly. The significance of resourcefulness and research in job interviews, highlighting how it can make a candidate stand out..and which questions are the best to leverage social media information!   24 Hour Challenge: Think about the people in your life who make a difference. Who are two people who don’t know each other, who NEED to know each other? Make the introduction!   About Charlie Saffro: Meet Charlie, a passionate recruitment expert and CEO of CS Recruiting, a thriving multi-million dollar organization with over 40 talented recruiters. With a mission to empower individuals to reach their potential, Charlie is a recognized Logistics industry expert serving clients from Fortune 50 companies to SMEs. Her focus on creating lasting connections extends to personal development, mindfulness, and supporting women in the workforce. Charlie, a proud mother of three, brings a wealth of experience and dedication to making meaningful connections to her work and beyond.   You can connect with Charlie in the following ways: Web: https://www.cs-recruiting.com/ LinkedIn: https://www.linkedin.com/in/charliesaffro/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Joining Laura on this week’s episode is Ossa Fisher, President of Aurora Innovation, where Ossa shares the multi-faceted pow rapport-building techniques to uncover the real problem and get people on board, resulting in enthusiastic participation. In this episode you will learn: About the development of self-driving technology, the current use of autonomous vehicles on Texas roads, addressing concerns of regulators with safety measures and reassuring the public with real-life examples of how the technology enhances road safety. Ossa shared a personal experience of receiving urgent voicemails about her daughter's health, and how her team and CEO showed immense support and flexibility during that time, teaching Ossa the importance of caring for the human beyond the job, and inspiring her to pay it forward by supporting others in their personal crises. Tips for calming nerves during public speaking, such as touching fingers, imagining someone rooting for you, and remembering that the audience wants you to succeed. How Ossa came from a place of curiosity rather than assumption in investigating why local high school students seemed uninterested in participating in Yale Model Congress, and ended up recruiting 15 high school students who got the majority of their bills passed in the program, which helped influence her how to influence and engage people going forward.   24 Hour Challenge: Next time you’re in a group setting, and there’s a lull in the conversation, try not to break the silence. Observe who is the first to break the silence and what insights you can glean from it. What did you learn from someone else that you might not have learned by jumping in to fill the silence?   About Ossa Fisher: Ossa Fisher is the President of Aurora, a company focused on delivering the benefits of self-driving technology safety, quickly, and broadly. She brings more than 20 years of leadership experience in strategy, operations, and business functions that are foundational to her role at Aurora, where she is responsible for overseeing the development and maturation of the company’s commercial operations. Prior to Aurora, Ossa spent eight years as President & COO of Istation, a leading education technology provider, and two years as Senior Vice President of Strategy & Analytics at Match. In addition, Ossa spent almost a decade at global consulting firm Bain & Co, ultimately serving as a Partner in the Technology, Media and Telecom practice.  She began her career as an investment banking analyst at Goldman Sachs. Ossa has been recognized by multiple organizations, including, “40 under 40” Corporate Directors to Watch by NACD (National Association for Corporate Directors); “Women in Technology” award from the Dallas Business Journal; “Dallas 500” by D CEO and “Future 50” by Dallas Innovates. She holds a bachelor’s in economics from Yale University, an MBA from Stanford Graduate School of Business, and a master’s in education from Stanford Graduate School of Education.   You can connect with Ossa in the following ways: Web: www.aurora.tech Careers at Aurora: www.aurora.tech/careers Aurora Tech’s LinkedIn: https://www.linkedin.com/company/auroradriver/ Aurora Tech’s Twitter: https://twitter.com/aurora_inno Ossa Fisher’s LinkedIn: https://www.linkedin.com/in/ossa-fisher/ Ossa Fisher’s Twitter: https://twitter.com/ossaf   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.        See omnystudio.com/listener for privacy information.

This week’s episode of Speaking to Influence is with guest Erik Ryan, Senior Vice President and CFO of Iron Mountain, in a conversation that focuses on the power of ‘no’. In this episode you will learn: About a time Erik found himself in a conversation with Prince Edward where he tried to prove himself but ended up in a ridiculous argument about the similarities between different islands…leading him to learn a lesson of how to meet others where they were, avoid tangential conversations, and steer them back on track. Erik’s experiences of initially struggling with saying no but eventually finding it freeing and empowering. How he embraced a moment of being vulnerable with a coworker and came to the realization that most people are looking to forge these deeper connections, aiming not to shy away from them in the future. How he motivated his team by using their own successes as persuasive data.   24 Hour Challenge: Say ‘no’ to requests for 24 hours to understand your values and prioritize effectively.   About Erik Ryan: Erik Ryan is the Finance leader Iron Mountain's Global Records & Information Management business. Erik joined Iron Mountain after 19 years with General Electric, where he was focused on long-cycle product line financial management - partnering with teams to drive margin, cash, and improve the commercial position of franchise products such as the T700 rotorcraft engine, GEnx jet engine, and HA-class gas turbine. Erik holds board and advisory roles with small businesses and nonprofits focused on social impact. Outside of work, Erik spends time with his wife Susan and two daughters, Adelaide and Hazel. Erik holds a B.A. in Economics and Political Science from Wake Forest University and an MBA from Yale University, with a focus on sustainable business development.   You can connect with Erik in the following ways: Web: https://www.ironmountain.com LinkedIn: https://www.linkedin.com/company/iron-mountain/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Laura sits down with Mary Ellen Harris, Chief Human Resources Officer at Kreischer Miller, to discuss how she is shifting the paradigm on aspects of corporate culture to one valuing vulnerability and integrity in the workplace to champion employees with a culture of respect.   In this episode you will learn: How Mary Ellen aims to change the misconceptions about the HR function and her personal role in treating people with respect and engaging in open dialogue, sharing an example of how they shifted from disciplinary actions to having respectful conversations and co-creating a pathway to success, which resulted in positive outcomes for an employee. Her experience of undergoing brain surgery and how opening up about her insecurities deepened her relationships with others, personally and professionally. How Mary learned the importance of integrity through sharing a story about refusing to lay off employees on Christmas Eve and standing up for her moral values, ultimately deciding not to work for someone she couldn't respect. How Mary found the balance between establishing authority and acknowledging limitations, seeking out feedback from an honest sounding board, and sharing examples of her success and expertise while also acknowledging that she doesn't know everything, which in turn helped to build rapport with the audience.   24 Hour Challenge: Identify a book that you’ve had on your list..and just start!   About Mary Ellen Harris: Mary Ellen has over 30 years of professional experience providing strategic human resources leadership to a variety of businesses. She is regarded as an expert in the areas of leadership, talent acquisition, employee relations, talent development, talent retention, change management, and company culture enhancement. Mary Ellen subscribes to the Servant Leader philosophy; she actively engages in mentoring, coaching and encouraging others. Mary Ellen is an advocate for communication access for the deaf and hard of hearing community and is a leader on the firm’s Diversity, Equity, and Inclusion (DEI) Council as well as its women’s network, RISE (Retaining, Investing in, Supporting, and Empowering the Women of Kreischer Miller). Mary Ellen joined Kreischer Miller in 1999. Prior to working for Kreischer Miller, Mary Ellen was the Vice President of Human Resources at a mid-sized software development company headquartered in Fort Washington, PA, where her responsibilities included talent acquisition, talent development, and talent retention as well as providing executive leadership for the organization. You can connect with Mary Ellen in the following ways: Web: www.kmco.com LinkedIn: https://www.linkedin.com/company/kreischer-miller. Facebook: https://www.facebook.com/KreischerMiller Instagram: https://www.instagram.com/kreischermiller/ Twitter: https://twitter.com/KreischerMiller   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

Laura is joined this week by Laura Liotta, President of Sam Brown Healthcare and Communications Agency, where they discuss misconceptions of healthcare PR and the importance of authenticity in communication with clients, patients, and the team. In this episode you will learn: About misconceptions surrounding PR and celebrities using medical options in the healthcare industry. The importance of collaborative agency-client relationships and how the client's influence sets the tone for the company. Laura’s experiences in the 90s working in the pharmaceutical industry during the HIV/AIDS epidemic and how it inspired her of the importance of incorporating patient voices in healthcare communications. The importance of confidence, which comes from expertise and experience, but for that ‘IT’ factor in interviews. And as an added bonus…Learn about the fun activities her team engages in, such as pre-presentation rituals and annual retreats, to foster camaraderie and teamwork. 24 Hour Challenge: Curate your social media feeds to control how you are influenced. Follow positive thought leaders such as Mel Robbins, Oprah, Tony Robbins, Simon Sinek, and Brene Brown. About Laura Liotta: Laura Liotta is the President of Sam Brown Inc. Healthcare Communications, which she founded in 1999. She is an accomplished healthcare public relations and corporate communications executive with 35 years of experience supporting all sectors of the healthcare industry. Sam Brown Inc. is a fiercely independent, mid-size agency with deep expertise and experience helping a wide range of early- to late-stage biotechnology and pharmaceutical clients communicate their value through all phases of development and direct to patients. The agency has helped numerous public and private companies tell their story creatively and strategically through analytics, public and media relations, outstanding creative services, and digital and social media within the life sciences space. Laura is an experienced and well-respected media and presentation trainer to a variety of spokespeople, including CEOs and executive leadership teams, Board members, Scientists, KOLs, Advocacy, Celebrities and Patients. Laura started her public relations and public affairs career at DuPont Merck, Nexell Therapeutics and Smithkline Beecham. She is a graduate of Rowan University with a BA in Communications with Public Relations specialty. She lives in Villanova, Pennsylvania, is most proud of her 3 children and the Sam Brown team. Link talked about on the podcast: "Da Butt" by E.U. (Experience Unlimited): https://www.youtube.com/watch?v=FShE0VifCYs You can connect with Laura Liotta in the following ways: Web: www.sambrown.com LinkedIn: https://www.linkedin.com/in/lauraliotta/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

This week,Chris Hall, Chairman and Co-Founder of Stacuity Ltd. describes thechallenges of being a small startup grappling with geographical bias in the tech industry,and the need to convince others of their credibility in spite of these biases. In this episode you will learn: How they are trying to change the perception of the industry by offering a betterand more efficient network specifically designed for IoT. The importance of storytelling and the power of asserting oneself in aconversation. Chris shared his experience of convincing skeptical, traditional telecom engineers about the significance of embracing the internet, which ultimately led to successful implementation and adoption. 24 Hour Challenge: Chris also challenged the listeners to practice concise communication in their ownpresentations, emails, and conversations - whatever you are composing, try to cut it inhalf! About Chris Hall:Chris has worked in the telecommunications sector since graduating from CambridgeUniversity in 1984. He has held senior roles for British Telecom and O2 in the UK andEurope, before moving to the Isle of Man in 1999 to become CEO of Manx Telecom. In 2000, he led a ground-breaking project to build and launch Europe’s first commercial3G mobile network. The 3G showcase generated a huge amount of interest from theindustry, media and customers and generated valuable learning and insight for ManxTelecoms parent company, O2 which was used to shape their 3G rollout plans in the UKand Europe. In 2011 he returned to his entrepreneurial roots. He is an active angel investor with aportfolio of investments in early-stage technology start-ups and is co-founder andchairman at Stacuity Limited, a new venture providing programmable IoT connectivity. He is also a Board member/advisor for companies across various sectors and isChairman of Hospice Isle of Man. You can connect with Chris in the following ways: Web: www.stacuity.com LinkedIn: https://www.linkedin.com/in/chrishallcando/ You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This week, Matt Kraft, COO of Mosaic Learning, discusses how he rallied his team through a 17-hour marathon to overcome a total system collapse in the 11th hour before the very first earnings call for their new CEO.   In this episode you will learn: The challenges of e-learning platforms and the need for more immersive and connected learning experiences. The potential applications of AI in everyday life, such as using it to manage children's activities and schedules. Why Matt discarded his past approach of appearing older and more stoic, and instead embraced prioritizing connection. How Matt and his team faced a major crisis when their system experienced a quadruple raid failure, and despite the odds, Matthew motivated his team and worked tirelessly to restore the system, ultimately achieving a successful outcome and minimal data loss.   24 Hour Challenge: Matt challenges listeners to come up with novel ideas on how AI can fundamentally improve their lives and organizations, and share them on LinkedIn.   About Matt Kraft : With a career spanning more than 2.5 decades and billions in enterprise value creation, Matthew Kraft believes in the power of harnessing technology to drive ecosystem change.  Matthew presently serves as the Chief Operating Officer of Mosaic Learning, Inc, the leading provider of eLearning Platforms to the Union and Member Trade Organizations.  Prior to joining Mosaic Learning, Matthew served in Executive Capacities for Bonterra, Inc. (acquired by Apax Partners), StraighterLine, Inc, (acquired by BV Investment Partners), and Crawford Media Services, Inc. Prior to Crawford, Matthew served in Management Positions with Advertising.com/Aol (acquired by Apollo Global) and Web.com (acquired by Clearlake Capital.) Previous to that, he served in various capacities for J/K Foods, Inc. and its Affiliates in North Dakota.  In 2012, Matthew successfully merged J/K Foods with an entity primarily controlled by Coborn’s, Inc. of St. Cloud, MN.  Matthew graduated from Vista Equity Partners' High Potential Executive Leadership Program in 2017. He is a prior recipient of the Education 2.0 Leadership Awards, along with Business Man of the Year (GA.) Matthew attended the University of Washington and graduated Magna Cum Laude from Georgia State University in 2005.  He appeared as a nerdy student in 2003’s Dumb and Dumberer: When Harry Met Lloyd   You can connect with Matt in the following ways: Web: https://combobulate.com/ LinkedIn: https://www.linkedin.com/in/mkraft2/ Company LinkedIn: https://www.linkedin.com/company/mosaiclearning/   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

On this week’s episode we are honored to have Dr. Richard Santiago, CFO of the U.S. Army Intelligence and Security Command (INSCOM) who shares how he had to become a change agent in order to implement massive digital transformation across more than one hundred locations around the world that absolutely could not afford to fail. In this episode you will learn: How he overcame the challenges of addressing a diverse audience of leaders and individual contributors that would eventually lead to a team with better decision-making skills The importance of surrounding yourself with subject-matter experts How he gave his team more autonomy through honest and positive leadership, resulting in a huge, and successful, transition   24 Hour Challenge: Ask three people for feedback on your communication effectiveness.   About Dr. Richard Santiago: Dr. Richard Santiago was born in San Juan, Puerto Rico. He is a bicultural leader who  has internalized the cultures from both Puerto Rico and the United States (US). He holds a PhD in  Business Management with specialization in Leadership from Capella University; and a  MSA with specialization in Leadership from Central Michigan University. Dr. Santiago has over 33 years of leadership experience. He is currently the Director of  Global Finance Operations / Chief Financial Officer (CFO) at the US Army Intelligence  and Security Command (INSCOM) while supporting global intelligence and security  operations. He is also  the Vice President of Education at Prospanica DC as well as the Founder of the  Bicultural Leadership Coach, LLC. From 2009 to 2010, he served as the President of  the American Society of Military Comptrollers (ASMC), Mount Vernon Chapter. Dr. Santiago retired from the Army in 2015 as a Lieutenant Colonel after 25 years of  active service. During his time in the military, he served with the Chairman of the Joint  Chiefs of Staff (CJCS), Multi-National Forces, and North Atlantic Treaty Organization  (NATO) partners. For over 10 years, he worked in multicultural environments abroad in  locations such as Afghanistan, Iraq, Saudi Arabia, Germany, Bosnia, and Hungary,  among others. Some of his job assignments included: (a) Commander for Finance  Operations in support of Multi-National Forces, Baghdad, Iraq; (b), Fund Manager in  support of NATO, Kabul, Afghanistan; (c) Finance & Accounting Officer and Liaison  Officer to the Saudi American Bank, Riyadh, Saudi Arabia; and (d) Defense Resource  Manager in the Joint Staff, the Pentagon, Washington, DC.    You can connect with Dr. Richard Santiago in the following ways: Web: https://biculturalcoach.com/about LinkedIn: https://www.linkedin.com/in/richardsantiago1/   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

Joining Laura this week is Smitha Murthy, CEO of Beagle Security. Smitha shares the steps she took to build rapport with key decision makers early in her career in order to be recognized as someone truly ready for a leadership role. In this episode you will learn: How Smitha helped build a collective community to mentor other women towards promotion in male-dominated industries. How she bucked the tradition of leadership silence during a period of chaotic uncertainty and instead encouraged open conversation with her team when change was inevitable. How Smitha asserted herself during the implementation of a new team into existing company processes and used qualitative data to prove to her teammates that she was leading them towards winning. Why technical qualifications alone are not enough, and how taking initiative and overcoming inhibitions can lead to growth opportunities. 24 Hour Challenge: Think back on your life and enumerate all the people who have had an impact on your life (both positive and negative) and how that has shaped your leadership style. Are you actively leading the way you would want to? If not, how can you recalibrate? About Smitha Murthy: Smitha has 27+ years of industry experience as a Product Management Executive and General Manager and currently holds the position as the CEO of Beagle Security - an automated AI-driven comprehensive penetration testing platform. With expertise in driving innovative customer experiences through Data Science and Analytics and Digital Transformation, she has a successful track record of managing and growing multi-million-dollar product lines and P&L, commercializing digital products from concept to launch for multiple organizations in the Silicon Valley.  Before taking on the role as CEO at Beagle Security she was the VP of Product and Portfolio Management at Oracle Health. Smitha has previously worked at McAfee, CA Technologies, NetApp, ADP and Axtria, bringing a unique blend of expertise in growing startups & enterprises alike. She also acts as an advisor for multiple startups. Smitha was shortlisted for the “Digital Leader of the Year Award” by Women in IT Awards Series in 2020. She served as an executive sponsor for Oracle’s Professional Asian Leadership, a Board Member for Axtria Women’s Network and previously was part of ADP’s Women in Leadership.   You can connect with Smitha in the following ways: LinkedIn: https://www.linkedin.com/in/smithamurthy Twitter: https://twitter.com/SmithaMurthyRao Company LinkedIn: https://www.linkedin.com/company/beaglesecurity Company Twitter: https://twitter.com/beaglesecure Website: https://www.beaglesecurity.com   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

This week, Chris Hood of CH Digital and former Head of Digital Strategy at Google discusses the lessons he learned from the communication culture at Google, and how they can be implemented in any business. In this episode you will learn: How Google established a culture of ‘psychological safety’ and appreciation, and tips on how you can do the same for your company. Why internal communication (or lack thereof!) and toxic communication culture may be the main culprit behind companies not being able to deliver on client projects Insights into the Google interview process for consistently hiring candidates with the right ‘fit’ for your business 24 Hour Challenge: Conduct a mock podcast interview! Find or have a friend or family member compose 5-10 questions, set up a recording device, and answer those questions on the fly! This will help you become more familiar with topics you WANT to be familiar with, and gives you practice in impromptu speaking. Reference that Chris makes in the episode: ‘Customer Transformation’ by Chris Hood About Chris Hood : Chris Hood, a digital strategy expert and author of 'Customer Transformation,' boasts 35+ years in online entertainment, marketing, and business development. Hosting 'The Chris Hood Digital Show,' he guides organizations on innovation and customer-centric leadership. Former roles include heading Google's Digital Business Strategy, crafting transformation programs for Fortune 500 companies, and developing storytelling technologies at Fox Broadcasting & Disney. As a co-founder of Blind Squirrel Games, his influence stretches across multiple industries. Chris also teaches at Southern New Hampshire University. You can connect with Chris in the following ways: Web: https://chrishood.com/ Blog: https://chrishood.com/blog/ YouTube: https://www.youtube.com/chrishood Twitter: https://twitter.com/chrishood1 LinkedIn: https://www.linkedin.com/in/chrishood/ Podcast: https://podcasts.apple.com/us/podcast/the-chris-hood-digital-show/id1671355874 You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This week, Sardor shares with us what he did to create a work culture that makes people want to come to work each day. In this episode you will learn: How addressing vulnerability openly with his team and clients created a culture of openness and reciprocity within the company, and translated to more trusting relationships with clients and better deals. How and why Sardor’s company invested in a new position: Chief Happiness Officer How Sardor faced the challenge of engaging introverted developers in a social and interactive work environment. 24 Hour Challenge: Ask for something that you would normally expect to be met with a ‘no’ without qualifying or apologizing for asking. You never truly know what the answer will be until you make that ask. About Sardor Arkhmedov: Sardor Akhmedov is a serial tech entrepreneur and a public speaker who currently holds a position as the CRO and managing partner at Jafton.com - Top Software and App Development Agency in the US. Jafton's clients include the world's top organizations like Alaska Airlines, Kroger and Chevron. As well as dozens of venture-backed startups. Jafton has a strong team of over 120 expert developers and designers on staff. Sardor is also an angel investor who backed companies like Fathom, Assets Grow and Nutra First. Other notable achievements:  being the youngest member ever of the Forbes Business Council, first Uzbek to join Harvard Business Review Advisory Council, and being the youngest speaker ever to perform on the biggest business forum called Synergy Global as well as the biggest podcast conference, Podcast Movement, where he shared the stage with people like Mark Cuban, Gary Vee, and Richard Branson. You can connect with Sardor in the following ways: Website: https://www.jafton.com/ LinkedIn: https://www.linkedin.com/in/sardor-akhmedov/ Facebook: https://www.facebook.com/jaftoncom/ Instagram: @jaftoncom Twitter: @jaftoncom You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Nathan Beckord of Founder Suite and Funding Stack: Cracking the Code to Successful Fundraising This week, Nathan Beckord shares with us how to put yourself in the best position to get to ‘yes’ with potential investors. In this episode you will learn: Common misconceptions and challenges in the world of startups and fundraising The difficulties and rejection involved in launching a startup and raising capital, as well as the importance of targeting the right investors What filters and criteria investors use to evaluate startup pitches and what indicates a founder’s potential for success How to attract investors through showing evidence of success and momentum The importance of building a network and helping others in order to create positive founder karma. 24 Hour Challenge: Find 2-3 other entrepreneurs and proactively help them in some way such as making an introduction to someone in your network or reviewing their pitch deck. Reference that Nathan makes in the episode: To access the FREE gifted guide "How to Build the Ultimate Pitch Deck", email info@foundersuite.com. About Nathan Beckord: Nathan Beckord is the CEO of Foundersuite.com a venture-backed company that makes the leading “funding stack” (Investor Database, CRM, Pitch Deck Hosting, Bulk Email, Virtual Data Room and Investor Update tools) for startups raising capital. Over 34,000 startups have raised over $10 Billion in seed and venture capital. Nathan is also CEO of Fundingstack.com, a new platform used by VCs, investment bankers and funding advisors to help companies raise capital. Previously, Nathan spent ten years working with over 150 startups as interim CFO, Business Developer, and Advisor. Nathan has an MBA in Entrepreneurship, a BSC in Finance, and is a Chartered Financial Analyst (CFA). In his free time, he enjoys sailing, traveling, and riding motorcycles. You can connect with Nathan in the following ways: Web: www.foundersuite.com Blog: blog.foundersuite.com Youtube: https://www.youtube.com/c/Foundersuite1/videos Twitter: https://twitter.com/foundersuite Facebook: https://facebook.com/foundersuite Medium: https://medium.com/foundersuite TechCrunch: https://techcrunch.com/author/nathan-beckord/ Instagram: https://instagram.com/foundersuite LinkedIn: https://www.linkedin.com/company/3198216/admin/ LinkedIn (personal): https://www.linkedin.com/in/nathanbeckord/   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This week, Jacob Baadsgaard shares with us how he made the change to a values based business. In this episode you will learn: How marriage counseling made his business better. When to break up or let go of clients while finding the right solution for them. What a rock, paper, & scissors tournament does for team recognition. Showing businesses how to grow to the next level with digital marketing. The importance of hiring someone who don’t pretend to be someone that they are not. 24 Hour Challenge: Reach out to someone you are feeling grateful to and share why you are feeling that way. Reference that Jacob makes in the episode: “Think Win-Win” by Stephen Covey “Leadership and Self Deception”  by the Arbinger Institute The Predictive Index About Jacob Baadsgaard: Jake is the founder and CEO of Disruptive Advertising. An entrepreneur at heart, Jake is a relationship-first kinda guy that loves learning from other people's life experiences. He actively works to create an environment where people feel seen, heard, and challenged to take that next big step on their life journey. When he's not juggling his many roles within Disruptive, you'll find him putting in a lot of miles on the bike or running and spending time with his wife, Teresa, and their four children.   You can connect with Jacob in the following ways: Website: https://disruptiveadvertising.com/ Business Linkedin: https://www.linkedin.com/company/disruptive-advertising/ Facebook: https://www.facebook.com/disruptiveads/ LinkedIn: https://www.linkedin.com/in/jakebaadsgaard/ Instagram: https://www.instagram.com/disruptiveads/   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This week, Dr. Mark Wilkinson will share with us various ways that preparing our voice can help lead to a greater impact in front of any size audience. In this episode you will learn: The importance of warming up your body and vocal chords before speaking. How certain foods can cause acid reflux and to be mindful of them. Why you should find a balance between breathiness and harshness in vocal sound. Recognizing some of the myths around vocal expression. About Dr. Wilkinson: This tall, fully bilingual Canadian is a gentle giant on a mission to spread kindness everywhere he goes. Infusing his operatically trained voice with humor, joy, and a quick wit, Mark teaches people how to enjoy life and treat themselves and others better. Mark maintains a varied career as a baritone soloist and actor, sought-after teacher, voice-over artist, personal trainer, volunteer, and community builder. No matter where he goes, his common mission is to use the human voice for good. The recipient of numerous awards and fellowships, he has presented workshops across North America to individuals and groups of all ages. Usually found smiling or laughing, he continues his work both personally and professionally based on a simple motto: "In a world where you can be anything, be kind." You can connect with Mark in the following ways: Instagram: https://www.instagram.com/marklwilkinson/ LinkedIn: https://www.linkedin.com/in/marklwilkinson/ Twitter: https://twitter.com/marklwilkinson   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

This week, Lisa DiPaolo shares with us the qualities that she looks for when hiring someone for a senior leadership role. In this episode you will learn: How her company is on a mission to defeat cancer. The importance of connecting with the audience and stepping back when you see that your message is not resonating. Understanding that not everyone wants to be in the spotlight. When to demonstrate active listening skills especially when it’s difficult to do so. Ways to communicate with your team when your performance didn’t match your expectations. About Lisa DiPaolo: Ms. DiPaolo was appointed as Executive Vice President, Chief Human Resources Officer in September of 2022. She brings more than 20 years of pharmaceutical and biotech experience to her new role. Most recently, Ms. DiPaolo served as Senior Vice President, Human Resources, at Ipsen where she led the Human Resources function for the North America business as well as global R&D and Business Development where she successfully led broad organization transformation to scale the business. During her tenure, she was also responsible for building and leading compensation and benefits, talent management and talent acquisition globally. Previously, Ms. DiPaolo spent 8 years at Biogen in several leadership roles and in her last role served as Vice President, Global Therapeutic Operations, Global Medical and Executive search. Earlier in her career, she led North America Human Resources at Smiths Medical and prior to that, she spent a decade at Novartis in various leadership roles both in the U.S. and globally. Ms. DiPaolo holds a Bachelor of Arts degree from Montclair State University and a Masters of Human Resource Management from Rutgers University.   You can connect with LIsa in the following ways: Website: https://www.karyopharm.com/ Business Linkedn: https://www.linkedin.com/company/karyopharm Facebook: https://www.facebook.com/Karyopharm/ LinkedIn: https://www.linkedin.com/in/ldipaolo/ Twitter: https://twitter.com/Karyopharm YouTube: https://www.youtube.com/channel/UCDKgXa5wDzxS-Lw5jQJ_RfQ/featured You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: https://virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode of the “Speaking to Influence”, Dr. Laura Sicola spends time with Ellen Gallagher, Chief Operations Officer at Wilkes University. In this episode you will learn: how a free text-book initiative is increasing student’s likelihood for success that time spent earning a 4-year degree teaches you critical interpersonal and management skills how everyone, regardless of their role, has the ability and responsibility to represent their organization on social media that filling a presentation with technical terms and knowledge, is often more about a speaker lacking confidence than effectively communicating to adjust you communication style to match what will most resonate with the intended audience that confidence and humility are not mutually exclusive and that you should be confident in your abilities, but humble enough to be ready to learn from other’s fresh perspectives. About Ellen Gallagher: With over 30 years of experience as a financial leader in the nonprofit sector, Ellen serves as the COO of Wilkes University, an independent, non-denominational four-year university in Wilkes-Barre, PA. She oversees several of the university’s operations including finance, information technology, facilities and dining services, campus security and capital projects. She also helps in developing the financial, technological and facility planning initiatives for the university. Throughout her career, she has held several positions at several arts and non -profit organizations including at the American Museum of Natural History in New York City, The Public Theater and New York Shakespeare Festival, the Lincoln Center Redevelopment Corporation, the Tucker Music Foundation and the Pennsylvania Ballet. Ellen is also an accomplished pianist. You can connect with Ellen in the following ways:  Wilkes University: https://www.wilkes.edu  LinkedIn: https://www.linkedin.com/in/ellengallaghercoo/   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: https://virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.