Startup Confidential

Are you too busy to read your third-party distributor’s contract? Too busy or too overwhelmed with pages and pages of the legal doc?  Listen in to Part 2 of Getting Real About Distribution, Dr. James Richardson’s guest interview with Greg Esslinger, Distribution Expert of Natural Food Ally. Greg shares common mistakes new founders make when working before and during with third-party distributors.  (Part 1 was published May 1, 2023 on Startup Confidential podcast.)Greg's experience includes 10 years at the largest natural foods distributor in the country (UNFI) in various positions including, purchasing, sales, and category/supplier management.  Five years ago he founded Natural Food Ally, a consulting firm, with a focus on advising brands on the natural channel and how to increase profitability within the constructs of the distributor model.  He has taken a keen interest in helping brands to avoid the many distributor deductions that plague the natural food industry.Most recently Greg has joined Floret, a deduction management platform designed to enable brands to manage their deduction work flow more efficiently, clear distributor deductions more quickly, as well as gain key data and insights into their tradespend in real-time.  Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Founders new to the food industry often make costly mistakes when they jump in with third-party distributors too soon. Listen to Dr. James Richardson's interview with Greg Esslinger of Natural Food Ally as they discuss the 3 top wrong actions founders take when working with distributors. Part 1 of 2 Parts. (Part 2 will be published on May 15.)Greg's experience includes 10 years at the largest natural foods distributor in the country (UNFI) in various positions including, purchasing, sales, and category/supplier management.  Five years ago he founded Natural Food Ally, a consulting firm, with a focus on advising brands on the natural channel and how to increase profitability within the constructs of the distributor model.  He has taken a keen interest in helping brands to avoid the many distributor deductions that plague the natural food industry.Most recently Greg has joined Floret, a deduction management platform designed to enable brands to manage their deduction work flow more efficiently, clear distributor deductions more quickly, as well as gain key data and insights into their tradespend in real-time.  Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Is there more than one way to execute a Root Cause Analysis on your consumer brand? Absolutely...but that shouldn't stop you from performing a complete analysis. In Episode 92, Root Cause Analysis for Founders, I break down the steps on why you need to do one and some blind areas that you and your team may not be seeing. Valuable questions are offered to ask yourself before you hire another marketing consultant to improve your topline.Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

It’s time to revisit my original episode! It’s on the dark and painful Phase 1 of the Skate Ramp. And it’s your antidote to the trade media clickbait in which white men raise more money than they deserve and just skip to Phase 3. Not helpful. Learn how to make it through the Death Funnel alive. My most popular and downloaded episode ever.Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

The awkward removal of Miyoko's founder Miyoko Schinner is another reminder of how institutional investment can go very badly if founders aren't fully educated and aware of what they are getting into. And they are a reminder to me about how founder ego can cause folks to believe they need more money than they do. Investors in a rush to monetize a fad, will often goad founders into taking a large sum a commercial bank would never loan them and which they don't really need (even to grow exponentially). Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Trend content is not my focus. However, this Boba tea thing just tickles my brain too much. The explosion in this foodservice category occurred during the pandemic and continues to this day. It's a perfect case to explore the difference between a "fad" and a "trend."  I also wrestle with the issues behind the formation of new beverage categories, using bottled, RTD Boba tea as my foil. Hope you enjoy. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

One reason young folks don't last in the startup world is that too many haven't suffered a massively alienating experience and pushed through. This is especially true for the average founder who is white and upper-middle-class. Teaching 'entrepreneurship' to those without resilience is a bizarre feature of campus life today. Listen to me explain why getting alienated is the entrepreneur's real superpower.Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

This is something founders don't discuss openly enough. There are toxic upper limits to survival for early-stage consumer brands. You should know them if you need to pull the fire alarm rope and get yourself to financial and emotional safety. Remember, entrepreneurship is still a choice, not a prison sentence. Don't let the psychology of sunk costs create a bigger problem for you and your family. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

It can be very tempting to look at your balance sheet or cash flow and then pick only tactics you can afford based on your present snapshot. The problem with this is not your financial responsibility. The problem is that you can't compete effectively and grow rapidly until you prioritize competitive strategy first and then determine the relevant playbook you can afford. I promise you that you won't end up with the same playbook, even if it costs the same. Have a listen and see what you think.Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Population reach vs. prevalence of heavy-users. This is an important statistical distinction when studying the impact of any social phenomenon. Organic food is no different. In this episode, listen to what most journalists mess up when they explain why organic food took off twenty-five years ago. For the full deets, check out my Substack essay on the topic - https://bit.ly/3YGUDIBYour Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

The challenge you face here is cultural. American marketers, as a tribe, just don't care about learning from consumers. They insist on influencing and telling to the exclusion of basic empathy. They are arrogant beyond belief. This is fine when you're selling a commodity for which the advertisement is the only possible variable left to create an advantage.  But when you're selling product innovation, you need a persuasive story, and you need to write that story based on what your fans have figured out about your product. Fans hold the keys to successful marketing creative. Everything else is just buying attention and trial. And it's super expensive. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Planning seems like a luxury to overwhelmed founders. I get it. But it's not. It's a lifeline in the chaotic waters of entrepreneurship. Remaining objective in the face of the emotional rogue waves of entrepreneurship is perhaps the top benefit of even a short, objective plan for growth. In addition, a revenue target is a brutally objective mirror once the year is over.  You can't change the number you picked 12 months earlier. You either hit it or you didn't and now you need to understand why. Without planning, iteration becomes random guesswork, not a professional response to market signals. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Liquid Death is the latest CPG case everyone is talking about. Not simply because of the massive fundraising but also the actual topline growth. The question is, can you lean on branding as the primary launch attribute? Is this something you can only pull off in categories like water? And will LD stay at scale, or was it simply a well-executed advertising stunt? My thoughts on this episode. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

I've seen it client side. I've blogged about it recently. The emerging research on paternalistic work cultures is this: great for stable, conservative slow-growth small businesses where employees prefer stability to the stress of high performance. And the downside is that a paternalistic leadership style generates mediocrity even from highly talented people.  Paternalism doesn't end companies. It holds them back.Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Many in the natural/organic end of CPG were heartbroken when Coca-Cola wound down the Honest Tea portion of the Honest business. In this episode, I share my own take on why Coca-Cola most likely made this decision and why Honest sold way too early in the revenue curve to make this acquisition work long-term.Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Wow. Finding a decent head of marketing is easy. But, their ability to move the needle is probably dumb luck, despite their organizational skills. Most marketing fails to move awareness and household penetration because the head of marketing doesn’t have a Guggenheim ruthless eye for effective creative that moves hearts and wallets. The problem is so bad, I even launched a course, now live, to help train folks who want to up their effectiveness and become major players at the table. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.comPlease send feedback on this or other episodes to: admin@premiumgrowthsolutions.comYour Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

RampCo is an illustrative case based on my client's work. It explores how a brand launched as a multi-category platform can immediately find its hero UPCs and pivot toward them. The result is a more focused, much faster grower brand consumers now see as a true category expert. And consumers want new brands to be category specialists. Leave the platform innovation for store label brands. They can pull it off because they own the points the distribution and don't care how slowly 800 UPCs move. It's their shelves!  Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.comPlease send feedback on this or other episodes to: admin@premiumgrowthsolutions.comYour Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

Committing to a plan is hard enough for many founders. But, if you don't do an annual diagnosis well, you will lose much of the plan's benefit. The point of planning and diagnosing is to understand WHY you did or did not hit your revenue target (or other topline goals).  This requires systematic disbelief in topline success. I call it pressure-testing, so you can ensure your 'growth' is not masking other problems (including misbehavior by your sales team).Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.comPlease send feedback on this or other episodes to: admin@premiumgrowthsolutions.comYour Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

The most efficient Skate Ramp brands earn large amounts of money in small geographies. In this episode I explain how to measure this and why it’s so important to set such a high standard for an undercapitalized business early on. You have to listen to learn the benchmark. This is contained in my book, deliberately. Sort of.Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.comPlease send feedback on this or other episodes to: admin@premiumgrowthsolutions.comYour Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com

It's that time of year, folks. Preparing for 2023! The most underthought aspect of early-stage business plans is the strategic plan. It's the front half of your business plan focused on growth. And all too often, it resembles an investor pitch. In this episode, I narrate material from my Blog for a broader audience, so you can focus on a measurable plan for growth based on reality. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.comPlease send feedback on this or other episodes to: admin@premiumgrowthsolutions.comYour Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.premiumgrowthsolutions.com Please send feedback on this or other episodes to: admin@premiumgrowthsolutions.com