Generational traits and characteristics are often referenced as a way of identifying those things that separate us. In a workplace setting, what matters most are strategies that can be used to build comradery and teamwork. In this episode, generational expert Cam Marston shares insights on ways to build teams and work as one through more effective leadership practices.View this episode on our website.About Cam MarstonCam is the leading expert on the impact of generational change and its impac...
Stanley X, a division of Stanley Black & Decker has positioned itself as a thought leader in learning innovations and is taking on some of the biggest challenges facing blue-collar industries today. In this episode, Rebecca Peredo, director of innovation for Stanley X, provides an overview of ways companies can stop the loss of valuable know-how typically associated with attrition and workforce turnover through the application of technology the division is bringing to market.View this epi...
Studies consistently show most managers lack the skills needed to effectively communicate with direct reports. Where this exists, employee engagement, operational performance, and customer satisfaction suffer as a result. In this session, Phillip Van Hooser offers practical guidance on ways managers can more effectively reach and communicate with employees.View this episode on our website.About Phillip Van Hooser, MBA, CSP, CPAEWhen organizations want to create a culture of trust, teamwork an...
Return on investment should be a primary concern for those looking to invest time and money into leadership training for managers or supervisors. In this episode, we interview Jay Greene, operational director for South Bay Sand Blasting and Tank Cleaning. Jay offers a first-hand perspective of his experience with the AEU LEAD Supervisor Skills Workshop and highlights several things managers can do to build teams and improve customer satisfaction.View this episode on our website.About Jay Gree...
The skills used to identify and select employees for promotion into management roles share little in common with those required for success as a supervisor or manager. For success, managers must have the ability to get work done through others. This isn’t a function of management, but a byproduct of leadership. In this episode, Steve Keating of LeadToday shares his perspective on the skills that matter most for new or recently promoted managers.View this episode on our website.About Steve Kea...
Employee engagement is a strong indicator of a company’s success and directly reflects the relationship between managers and their direct reports. Join us as we talk with leadership expert Alyson Van Hooser about ways managers can more effectively communicate and connect with employees.View this episode on our website.About AlysonAlyson Van Hooser is a Kentucky based Author, Keynote Speaker, and Leadership Trainer with Van Hooser Associates, Inc. Alyson’s tough beginnings, personal lead...
Continuous growth and improvement are synonymous with success. Companies must find ways to provide for the ongoing development of employees and frontline managers need the skills to provide the feedback and coaching required for it to occur. In this episode, communication expert Dave Knibbe talks about the value of and techniques required to provide powerful one-on-ones with employees.View this episode on our website.About Dave Knibbe, PhDDave is the founder and Managing Director of OIA, LLC,...
In a wide range of labor-dependent industries, frontline managers routinely meet with employees at the start of the day to discuss workflow priorities and to highlight matters of importance. Often, when activities involve unusual or non-routine tasks, safety planning is an essential part of these pre-shift meetings. In this episode, AEU LEAD director and SOS podcast host Joe White outlines steps used to conduct a job safety analysis (JSA) and highlights the importance of focusing on risks ass...
An unintentional byproduct of organizational “rightsizing” is fewer promotional opportunities for those within. Companies across a wide range of industries have removed layers of management limiting career progression and advancement paths that previously existed. The criteria used for selection when positions do become available has changed, as well. In this episode, Dave Clement, managing director of procurement for Cooper/T. Smith Corporation, shares insights and perspectives on what matte...
Workers' compensation is widely regarded as a non-discretionary expense. For some, it’s an unfortunate cost of doing business that adversely impacts the bottom line. For others, however, it’s a means of differentiating yourself from industry peers. In this episode, we spoke with Crystal Jones, a senior underwriter with The American Equity Underwriters, to explore practical ways mid and front-line managers can help reduce workers' compensation costs as a means of gaining a competitive advantag...
According to a National Safety Council report, only one out of every of two employers prepare their managers to recognize and appropriately respond to mental health needs. At a time when stress, anxiety, and workplace burnout are at an all-time high, the need for resources has never been greater. In this episode, Dr. Dustin Keller, CEO of Camelot Care Centers and Vice President of products for Pathways at Work, provides basic guidance for helping employees in need with practical strategies an...
Providing employees feedback is important to their ongoing growth and development. Unfortunately, only 30% routinely receive it and among those – most feel the information provided by their manager is either negative or too vague to be valuable. The process of engaging with employees for targeted development is neither complex nor difficult. In this episode, our host Joe White discusses what matters most and highlights the means by which follow-up and support can most effectively be provided....
By 2025, one-quarter of all employees will be from Gen Z. Throughout the remainder of this decade, their numbers will steadily increase as a growing percentage of the workforce. With this transition, companies must reexamine communication practices and cultural attributes to better align with the values and preferences of this emerging generation. Among the list of priorities, supervisors and managers must develop the skills needed to effectively engage and work with Gen Z direct reports. In ...
Employee experience is a top-five priority for HR professionals. Directly attributed to levels of engagement and trends involving turnover, employee experience is of growing importance for organizations across a wide range of industries. For those serious about making needed improvements, solution strategies must involve the development of direct supervisors – the primary source of frustration for most employees. In this SoS short episode, our host Joe White offers four tips...
While we can’t get more time from a day, we can likely make better use of the time we have. In this episode, we interview Dr. Breck England, Vice President of Product Architecture with FranklinCovey, and explore ways supervisors can be more organized, efficient, and effective through simple time management strategies anyone can implement.View this episode on our website. About Dr. Breck EnglandDr. Breck England, senior product architect and writer for FranklinCovey, ensured the firm would lea...
Delegation benefits both supervisors and employees. Unfortunately, it’s a management practice not used nearly as often as it could or should be. In this episode, SOS Host Joe White discusses the value associated with effective delegation and offer suggestions for how to begin delegating tasks successfully.View this episode on our website. About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change managem...
The ability to effectively communicate is a requisite requirement for supervisors. Unfortunately, it’s an area where many people struggle, and most could benefit from learning and development opportunities. In this SoS short episode, we distinguish the differences between communication and effective communication. More importantly, we provide five recommendations for ways supervisors can communicate more effectively.View this episode on our website.About JoeAs Director of AE...
At a point in time when companies are looking for meaningful ways to distinguish themselves from others, Virginia Associated Builders and Contractors - Virginia Chapter (ABC – VA) President Patrick Dean has a lot to offer. In this episode, Patrick shares insights and perspectives from his nearly 40 years in construction on ways supervisors can affect employee experience and help shape jobsite performance. Join us for this interview as we discuss what effective supervisory leadership looks lik...
A supervisor’s ability to influence employees is more critical today than in the past. A product of credibility and respect, influence is an invaluable commodity gained through demonstrated actions and behaviors. In this episode, we highlight five things supervisors should avoid doing to prevent the loss of credibility with employees.View this episode on our website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through...
Employees today want to be coached and led, not controlled and managed. For many supervisors, this means developing an entirely new set of skills. That is especially true in industries where command and control management practices exist. In this episode, we highlight five ways supervisors can effectively coach employees to improve performance. View this episode on our website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable pl...