THE REVENUE CIRCUS 🎪

Zusammenfassung In diesem Gespräch führt Jan ein Interview mit Johannes Lükmann, einem Top-Performer im Vertrieb. Sie diskutieren verschiedene Themen rund um den Vertrieb, darunter die Platzierung des Kunden im Mittelpunkt, die Überwindung von Herausforderungen in einer Vertriebskarriere, den Übergang von problemorientiertem zu lösungsorientiertem Denken und das Halten der Spitzenposition im Vertrieb. Johannes teilt Einblicke aus seiner eigenen Erfahrung und gibt Tipps für den Erfolg im Vertrieb. Er spricht auch über die Zukunft von KI im Vertrieb und gibt Ratschläge an sein jüngeres Selbst. Insgesamt betont das Gespräch die Bedeutung der kundenorientierten Ausrichtung, kontinuierlichen Weiterbildung und dem Setzen neuer Ziele im Vertrieb. Erkenntnisse Setze den Kunden in den Mittelpunkt deines Vertriebsansatzes und konzentriere dich auf ihre Bedürfnisse und Ziele. Wechsle von problemorientiertem Denken zu lösungsorientiertem Denken, um Herausforderungen zu überwinden und im Vertrieb erfolgreich zu sein. Lerne kontinuierlich dazu und passe dich an, um an der Spitze deines Vertriebsspiels zu bleiben. Nutze die Chancen, die KI dem Vertrieb bringt, und setze sie ein, um Aufgaben zu automatisieren und die Effizienz zu steigern. Kapitel 00:00 Einführung und Hintergrund 03:35 Den Kunden in den Mittelpunkt stellen 06:23 Karriereweg und Überwindung von Herausforderungen 10:52 Meilensteine und Schlüsselmomente im Erfolg 13:00 Übergang von problemorientiertem zu lösungsorientiertem Denken 18:32 An der Spitze bleiben und neue Ziele setzen 21:09 Erfolgreicher Deal und Gelerntes 24:43 Die Zukunft von KI im Vertrieb 26:49 Tipps an das jüngere Selbst 28:31 Wo man Johannes findet 28:57 Abschließende Worte -- Gast: Johannes Lükmann Co-Host: Jan Mundorf -- Präsentiert wird euch der Podcast vom ARRtist Circus - das Tomorrowland für Sales & Customer Success Teams in Europa. Verpasst nicht das Event des Jahres - Am 19.04.2024 in Berlin Alle Infos und Tickets findest du unter ⁠⁠www.ARRtist-circus.com

Summary In dieser Folge des Revenue Circus Podcasts diskutieren Tillmann Horn und Anastasia Albert über die Zusammenarbeit von Marketing und Sales. Sie teilen ihre Erfahrungen und geben Einblicke in die Herausforderungen und Lösungsansätze. Die Hauptthemen sind das Fehlschlagen der Zusammenarbeit, Feedback und Abstimmung, Leadscoring, Ziele für Marketing und Sales, Incentivierung von Marketingteams und die Vor- und Nachteile von Net New Customer und Net New Revenue. Die beiden Experten betonen die Bedeutung einer guten Beziehung zwischen Marketing und Sales sowie klare Verantwortlichkeiten und regelmäßige Kommunikation. Takeaways Eine gute Zusammenarbeit zwischen Marketing und Sales erfordert klare Ziele, einheitliche Definitionen und regelmäßige Kommunikation. Leadscoring ist wichtig, um qualitativ hochwertige Leads zu identifizieren und sie entsprechend zu bearbeiten. Die Incentivierung von Marketingteams sollte auf Performance basieren und sowohl qualitative als auch quantitative Ziele berücksichtigen. Die Wahl zwischen Net New Customer und Net New Revenue als Ziel hängt von der Unternehmensgröße und der Go-to-Market-Strategie ab. Eine gute Zusammenarbeit erfordert eine offene und respektvolle Kommunikation sowie klare Verantwortlichkeiten und gemeinsame Workshops. Chapters 00:00 Vorstellung der Gästin 02:05 Beispiel für ein Fehlschlagen der Zusammenarbeit 05:06 Zusammenarbeit bei einem gemeinsamen Projekt 09:25 Feedback und Abstimmung zwischen Marketing und Sales 10:22 Leadscoring und Vereinfachung im Unternehmen 15:26 Ziele für Marketing und Sales 18:29 Incentivierung von Marketingteams 20:00 Herausforderungen bei der Incentivierung von Marketing 23:18 Net New Customer vs. Net New Revenue 27:52 Pros und Contras von Net New Customer und Net New Revenue 28:36 Empfehlungen für eine bessere Zusammenarbeit Gast: Anastasia Albert Co-Host: Tillmann Horn -- The podcast is presented by ARRtist Circus - the Tomorrowland for Sales & Customer Success Teams in Europe. Don't miss the event of the year - On April 19, 2024, in Berlin. Find all information and tickets at ⁠⁠⁠www.ARRtist-circus.com

Meet Theo Zätterström - SaaS Sales Leader Coach  Get to know Theo and his story that got him into sales and eventually start his own business to coach Sales Leaders in the tech scene.   We dive into the topics of why sales teams are struggling hitting their quotas (taking 2023's macro-economic challenges off the table) and why building your personal brand on LinkedIn matters and provide hands on tips and tricks how to enter 2024 in the best possible way.   We go into the future trends in sales where Theo shares his perspective on how sales will evolve during the next 3-5 years. --- Guest: Theo Zätterström Co-Host: Klara Ahlgreen --- Want to be on the show? Apply now! ⁠⁠⁠⁠⁠https://forms.gle/C6FsHp2CKS37NkdL9⁠⁠⁠⁠⁠ -- The podcast is presented by ARRtist Circus - the Tomorrowland for Sales & Customer Success Teams in Europe. Don't miss the event of the year - On April 19, 2024, in Berlin. Find all information and tickets at ⁠⁠⁠⁠⁠www.ARRtist-circus.com

Get to know Matthew, who’s spent over a decade in sales within the tech scene, and hated it in the beginning, took a break and later pivot back, got really successful, and now loves to work with sales.   Matthew shares how he closed a $3.5M deal which brought him massively over quota in 2023. He shares how he painted a vision, led, and orchestrated a 12-month sales cycle with almost 100 different stakeholders, and how many times he thought the deal would be a closed lost. He also shares how to build a sustainable sales career to prevent burnout.   Matthew also shares how Rich Roll changed his lifestyle from a fitness and nutrition perspective, if he were to swap body with someone, it would be him. - Guest: Matthew Klingner Co-Hosts: Klara and Suna - The revenue circus podcast is proudly brought to you by ARRtist Circus – the Tomorrowland of Sales & Customer Success Teams in Europe. 🎪 Don't miss out on the event of the year, happening on April 19, 2024, in Berlin. For all the details and to secure your tickets, visit ⁠⁠www.ARRtist-circus.com.

Summary In this episode of the Revenue Circus Podcast, host Cara engages in a captivating discussion with Carly Agar, unraveling the multifaceted world of Customer Success Managers. They navigate through the challenges and intricacies of the role, exploring entry points and transitions into Customer Success. The conversation delves into the diverse perceptions businesses hold about Customer Success and offers insightful tips for navigating interviews within this domain. Notably, the dialogue explores the nuanced salary structures within Customer Success. This episode underscores the profound significance of Customer Success, emphasizing its pivotal role in long-term customer retention and overall business success. The conversation also sheds light on the strategic use of Key Performance Indicators (KPIs) and customer reviews to measure and elevate success. Furthermore, the perspectives of leadership and the critical need for a customer-centric approach are underscored, concluding with anticipations for future enlightening discussions. Key Insights - The role of a Customer Success Manager extends beyond customer support, requiring strategic acumen and adept relationship-building skills. - Entry into Customer Success necessitates a thorough self-analysis of skills and experiences, ensuring a seamless transition. - The dialogue emphasizes that Customer Success interviews demand a unique approach, with a focus on differentiation and insightful questioning. - The diverse salary structures in Customer Success often comprise a fixed component and a variable element linked to performance. - The centrality of Customer Success to sustained customer relationships and overall business triumph is a recurring theme. - The strategic utilization of KPIs and customer reviews emerges as essential tools for evaluating and enhancing the impact of Customer Success. - Leadership perspectives offer valuable insights into effective customer retention strategies. - The critical importance of adopting a customer-centric view is repeatedly emphasized throughout the conversation. Chapters 00:00 Introduction and Welcoming the Guest 03:05 Unveiling the Multifaceted Role of Customer Success Managers 08:09 Navigating Challenges and Complexity in Customer Success 11:09 Strategizing Entry Points into the Customer Success Landscape 15:21 Successfully Transitioning into the Realm of Customer Success 19:05 Diverse Corporate Perceptions of Customer Success 24:31 Navigating Interviews in the Customer Success Domain 27:09 Unpacking the Varied Salary Structures within Customer Success 30:36 Profound Significance of Customer Success in Long-Term Retention 31:47 Strategic Deployment of KPIs and Customer Reviews 32:28 Confronting the Challenge of Customer Retention 34:28 Leadership Perspectives and Valuable Insights 35:38 Imperative of a Customer-Centric Approach 36:01 Conclusion and Anticipations for Future Discussions Guest: Carly Agar Co-Host: Cara Benecke Want to be on the show? Apply now! ⁠⁠⁠⁠https://forms.gle/C6FsHp2CKS37NkdL9⁠⁠⁠⁠ -- The podcast is presented by ARRtist Circus - the Tomorrowland for Sales & Customer Success Teams in Europe. Don't miss the event of the year - On April 19, 2024, in Berlin. Find all information and tickets at ⁠⁠⁠⁠www.ARRtist-circus.com

Erfolg im Doppelpack: Wie SDR und AE sich zu Höchstleistungen pushen!   In dieser Folge teilen Dietrich und Michael ihre Erfolgsformel für eine unschlagbare SDR-AE Kooperation. Finde heraus, welche Strategien und Taktiken sie anwenden, um nicht nur individuell zu glänzen, sondern sich auch gegenseitig zu Höchstleistungen anzuspornen. 7 Monate Zusammenarbeit = 7 Dach Rekordmonate und über 150% Zielerreichung im Durchschnitt. Wie das geht? Hör rein. Viel Spaß mit Folge #1 - Co-Host: Michael Rap Gast: Dietrich Menzel - Präsentiert wird euch der Podcast vom ARRtist Circus - das Tomorrowland für Sales & Customer Success Teams in Europa. Verpasst nicht das Event des Jahres - Am 19.04.2024 in Berlin Alle Infos und Tickets findest du unter ⁠www.ARRtist-circus.com

In this episode of The Revenue Circus Podcast, host Cara interviews Michaela Karapetow, Partner Manager at DEEL, about the importance of partnerships in the pre-sales, sales and customer success process. They discuss how partnerships can generate added value for customers and improve efficiency in marketing and product development. They also explore the collaboration between different departments, such as pre-sales, account executives, and customer success, in leveraging partnerships. Michaela shares insights on how to benefit from partnerships, the characteristics of a successful partnership manager, and the future of partnerships in the SaaS industry. Takeaways Partnerships follow the principle of one plus one equals three, generating added value for customers and improving efficiency in marketing and product development. Collaboration between pre-sales, account executives, and customer success is crucial in leveraging partnerships effectively. Partnerships can benefit sales development teams by providing access to new customers and increasing conversion rates. A successful partnership manager should have a good understanding of sales processes, strong relationship-building skills, and the ability to think strategically. Partnerships are becoming increasingly important in the SaaS industry and should be an integral part of the go-to-market strategy. Partnerships can improve customer stickiness, increase adoption rates, and lead to long-term relationships and revenue growth. The Power of Partnerships in Pre-Sales The Role of a Partnership Manager in the SaaS Industry "Partnerships follow the principle of one plus one equals three." "Partnerships, or partnership as everyone calls it, is not yet fully established, especially in the SaaS industry." "Partner deals usually convert with higher conversion rates, often over 30%." Follow Michaela on LinkedIn: https://www.linkedin.com/in/michaelakarapetow/ Follow Cara on LinkedIn here: https://www.linkedin.com/in/cara-benecke/ Download the Allbound 2024 The Year of Partnerships report here: https://www.allbound.com/resources/2024-the-year-of-partnerships-report Chapters 00:00 Introduction to Partnerships 08:23 Partnerships and Sales Development 10:35 Partnerships and Customer Success 11:48 Partnerships and Marketing 34:37 Fun Question: Role Swap

Get your ticket for ARRtist Circus 2025 Summary In this episode, Julia Listig and Veronica Wax discuss the transformative power of conversation metrics in sales. They explore how understanding and analyzing conversation dynamics can lead to more effective customer interactions. Veronica shares her journey in founding DemoDesk and the importance of AI in enhancing sales coaching. The conversation emphasizes the balance between talking and listening in sales, the role of qualitative questions, and the future trends in AI and sales coaching. Takeaways Communication is at the heart of every successful sale. Understanding conversation metrics can transform sales interactions. The ideal talk ratio in sales conversations is 50-60% in favor of the customer. AI can provide insights into conversation dynamics and coaching. Sales reps should focus on asking the right questions to engage customers. Conciseness in communication is crucial for effective sales. Building rapport with customers is essential for successful sales. AI can automate repetitive tasks, allowing sales reps to focus on meaningful interactions. The human element in sales is irreplaceable, even with advancing AI technology. Awareness of performance metrics is the first step to improvement.

🎪 ARRtist Circus Live Podcast 🎙️ Get ready for another exciting live session on LinkedIn! 🌟This time, we're thrilled to have Jared Robin (Founder @ RevGenius) and Jan Benedikt Mundorf (Senior AE @ Pleo) sharing their Social Selling Secrets: How to Create Movements. 🌐They'll reveal the techniques behind building powerful social selling strategies and creating impactful movements that resonate with your audience. This is your chance to learn from the experts on how to harness the power of social media for sales success.Bring your questions and prepare to be inspired! Register now and don't miss out on this chance to elevate your social selling game! 🎧🔥

Join us for the biggest festival for revenue teams on the 4th of April 2025 in Berlin - The best way to level up your career and have fun: ⁠www.arrtist-circus.com⁠ - Sign up now for the next Live Episode on Linkedin: Social Selling Secrets with Jan Mundorf (Pleo) and Jared Robin (RevGenius) -- Summary In this episode of the Revenue Circus Podcast, Michael Rap is hosting the one and only Mattia Schaper from SDRs of Germany discuss the evolving role of Sales Development Representatives (SDRs) in the SaaS industry. They explore the necessary personality traits for success in sales, the importance of proving oneself, and the shift towards quality over quantity in outreach strategies. The conversation also touches on the challenges of full cycle sales, effective recruitment strategies for SDRs, and the significance of mindset in sales. Additionally, Mattia shares insights on the benefits of cycling for mental health and networking among sales professionals. Chapters 00:00 Introduction to the Revenue Circus Podcast 02:45 The Role of SDRs in Modern Sales 09:19 The Importance of Personality in Sales Roles 14:21 Navigating Job Opportunities in Sales 18:47 Quality vs. Quantity in Outreach Strategies 23:15 The Evolving Landscape of Outbound Sales 27:54 The Significance of Executive Presence in Sales 33:55 Recruitment Strategies for Finding Top Talent 42:19 The Benefits of Cycling for Sales Professionals ---

Summary Dominic and Julius (Co-Founders @ ARRtist Circus) discuss the evolving SaaS market, focusing on sales strategies, economic impacts, and the role of technology like AI in sales. They cover the importance of adapting to new market conditions, the shift in sales roles, and future trends in the industry. Key Takeaways and Timestamps: 01:31 - Current SaaS Market Trends: Discussion on the recent changes in the SaaS market and economic factors influencing these changes. 03:25 - Economic Shifts and Funding Challenges: Julius explains how the economic downturn affects funding rounds and the importance of capital efficiency. 05:42 - Evolving Go-to-Market Strategies: Insights into how companies are adapting their sales strategies in response to market changes. 07:57 - The Changing Role of SDRs: The shift from traditional cold calling to more technical roles involving AI and data-driven insights. 10:07 - Impact of Technology and AI in Sales: How AI tools are transforming sales processes and the importance of understanding and leveraging these tools. 12:35 - Future Trends in Sales and Market Dynamics: Predictions on the cyclical nature of the industry and expected trends in the next few years. 14:13 - Key Sales Metrics and KPIs: Discussing the changes in sales metrics and the challenges sales teams face in the current environment. 17:01 - Compensation Trends in Sales: Exploration of how compensation structures and targets are evolving due to market conditions. 19:21 - Future of ARRtist Circus: Julius shares exciting updates and plans for the upcoming ARRtist Circus 2025 event.

In this episode, Julia Lustig interviews Chris Beaumont, a pre-sales recruitment expert, about improving CVs for sales engineers, interview preparation, and desirable skills for pre-sales roles. Chris emphasizes the importance of clear and concise CVs that highlight relevant industry experience and technical knowledge. He also discusses the significance of preparation and research for interviews, including understanding the background of the interviewer and finding conversation points. Chris identifies communication skills, the ability to explain technical concepts in layman's terms, and an understanding of the customer value chain as key skills for pre-sales professionals. He also highlights the importance of coachability and collaboration in the hiring process. Keywords pre-sales, sales engineer, CV, interview preparation, desirable skills, communication skills, coachability, collaboration

In this episode, Julia Lustig and Silvio Casagrande discuss the importance of industry knowledge for pre-sales consultants. They explore how much industry knowledge is expected, what clients expect from pre-sales consultants, and how to transition from one industry to another. Silvio shares his own experiences and emphasizes the importance of curiosity and asking questions. They also discuss the role of AI and LLMs in gaining industry knowledge. Overall, the conversation highlights the need for pre-sales consultants to understand their solution first and then delve into the industry.   Keywords pre-sales, industry knowledge, clients, expectations, transitioning, curiosity, AI, LLMs

Summary In this episode, Natalia and Gerald discuss the role of AI in sales and how it can help sellers save time, sell better, and gain valuable customer insights. They highlight the importance of productivity, insights, and coaching in sales and how AI can be a total game changer. Tune in to get learn more about how to leverage available tools and what skills are necessary in sales to stay competitive. Takeaways AI can help sellers save time by automating administrative tasks and updating CRM systems, allowing them to focus on actively selling. If you are not using a tool to delegate basic sales task you are losing time, which equals to money (!) AI is not only about automating tasks, there are other uses for AI that can be a game changer to elevate your career to the next level. Coaching and feedback are essential for sales improvement, and AI can assist in providing actionable insights and identifying areas for improvement e.g. asking enough questions, objection handling, negotiation tactics, etc. Sellers should embrace available tools and upskill themselves to stay competitive in a rapidly evolving sales landscape. Joining sales communities and sharing best practices can enhance learning and support in the sales profession.

Summary In this episode, Klara and Eric discuss how to leverage AI in the sales process, particularly in the prospecting and discovery phases. They emphasize the importance of understanding what AI is good at and the challenges that may arise when working with AI. They also highlight the need to start small and try out different AI tools and techniques to find what works best for your company. They discuss the benefits of using AI for data collection, personalization, and analyzing sales calls. They also touch on the future of AI in sales and the potential for personalized engagement at scale. Takeaways Understand what AI is good at and the challenges it may present in the sales process. Start small and try out different AI tools and techniques to find what works best for your company. Use AI for data collection, personalization, and analyzing sales calls to save time and improve efficiency. Focus on finding the right ICP companies and leveraging signals to personalize engagement at scale. Embrace AI as a tool to improve sales processes and spend more time on high-value tasks. Chapters 00:00Introduction and Background 03:25Understanding AI and Getting Started 09:29Leveraging AI in the Prospecting Phase 15:39Preparing for Discovery Calls with AI 28:26Collaborating with Your Team to Improve the Sales Process

In this episode, Julia Lustig and Zoe Ventura discuss various soft skills needed in an ever-changing world and the importance of continuous learning. They also explore the relevance of culture mapping in a multicultural environment. Zoe shares her experience as a woman in the tech industry and highlights the need for representation and equal opportunities. The conversation emphasizes the importance of adaptability and continuous learning in staying relevant and successful in the tech industry.Keywordssoft skills, continuous learning, culture mapping, multicultural environment, women in tech, adaptability Takeaways Soft skills are essential in an ever-changing world, and continuous learning helps in staying adaptable. Understanding culture mapping is crucial when working in a multicultural environment. Representation and equal opportunities are important for women in the tech industry. Want to be on the show? Apply now! ⁠⁠⁠⁠⁠⁠⁠https://forms.gle/C6FsHp2CKS37NkdL9⁠⁠⁠⁠⁠⁠⁠ The podcast is presented by ARRtist Circus - Your Career Community for Sales, PreSales & Customer Success Teams in Europe. Join the movement: ⁠⁠⁠⁠⁠⁠⁠www.ARRtist-circus.com

Summary In this podcast episode, Tillmann Horn talks with Giulio Segantini from Underdog Sales about the art of cold calling. Giulio shares his journey from studying philosophy to becoming a successful cold caller. They discuss the challenges and changes in cold calling over the years, the importance of trigger points, and psychological approaches. Giulio highlights dealing with accents, adapting to different cultures, and the differences between American and European sales styles. He also emphasizes the importance of handling objections, active listening, and recommends resources for sales training. Takeaways - Giulio Segantini transitioned from a philosophy student to a successful cold caller. - Technological advancements have changed cold calling, such as the use of mobile phones. - Focusing on relevant trigger points and employing psychological approaches are crucial in cold calling. - Handling accents and cultural differences can be challenging but also offer a chance to stand out. - Cold calling remains an effective and essential sales skill. - Recognizing and adapting to the differences between American and European sales styles is important. - Accepting objections and asking the right questions, rather than arguing, is key. - Active listening helps understand the customer's needs and problems. - Recommended sales training resources include books like 'Unselling' by Kevin Casey. Chapters 00:00 From Philosophy Student to Successful Cold Caller 03:19 Changes and Challenges in Cold Calling 11:13 Handling Accents and Cultural Differences 15:03 Importance of Trigger Points and Psychological Approaches 22:30 Differences Between American and European Sales Styles 24:01 Handling Objections in Sales 25:19 The Art of Active Listening in Sales 31:17 Recommendations for Sales Training Resources

Zusammenfassung In dieser Episode des Revenue Circus Podcasts sprechen Cara und Philipp darüber, wie man Team Lead wird und was es braucht, um in dieser Rolle erfolgreich zu sein. Sie erkunden die Beweggründe, Team Lead zu werden, die Bedeutung des Verständnisses der Unternehmensziele und -prozesse sowie die Notwendigkeit von Unabhängigkeit und Selbstvertrauen. Sie geben auch Tipps, wie man eine Team Lead-Rolle übernehmen kann, zum Beispiel durch das Bekunden von Interesse, das Sammeln von Erfahrungen und das Übernehmen von Aufgaben, die ein Team Lead ausführen würde. Einmal in der Rolle, betonen sie die Wichtigkeit von Kommunikation, Selbstreflexion und dem Aufbau von Beziehungen zu Teammitgliedern. Das Gespräch behandelt verschiedene Herausforderungen und Tipps für Team Leads. Die Hauptthemen umfassen das Einholen von Ratschlägen und Tipps von anderen, den Aufbau von Vertrauen und Beziehungen zu Teammitgliedern, das Verständnis individueller Unterschiede und Motivationen, das Managen von Verantwortlichkeiten und schwierigen Gesprächen sowie das Gleichgewicht zwischen Führungs- und Managementrollen. Das Gespräch unterstreicht die Bedeutung von Selbstbewusstsein und kontinuierlichem Lernen als Team Lead. Kapitel 00:00 Einführung und Motivation, Team Lead zu werden 07:26 Wie man Team Lead wird 30:41 Führung vs. Management 38:45 Vertrauen aufbauen und schwierige Gespräche führen Folge Cara auf Linkedin hier. Folge Philipp auf Linkedin hier. Du möchtest als Gast in unseren Podcast? Bewirb dich jetzt! ⁠⁠⁠⁠⁠⁠https://forms.gle/C6FsHp2CKS37NkdL9⁠⁠⁠⁠⁠ Präsentiert wird euch der Podcast vom ARRtist Circus - das Tomorrowland für Sales & Customer Success Teams in Europa.

Summary Helen, the new markets manager from Pleand, shares her journey into sales and the importance of emotional intelligence in sales. She discusses her experience selling in different cultures, including Ukraine, Germany, and the Netherlands. Helen emphasizes the need to adapt to different cultural norms and communication styles to build trust and establish relationships with prospects. She also highlights the impact of emotional intelligence on preventing churn and increasing customer loyalty. Helen recommends resources such as books on emotional intelligence and recording sales demos for self-improvement. She concludes by sharing insights into the quirks of Ukrainian, German, and Dutch cultures in sales. Takeaways Adapting to different cultural norms and communication styles is crucial in sales Emotional intelligence helps build trust and establish relationships with prospects Emotional intelligence can prevent churn and increase customer loyalty Recording sales demos and seeking feedback are effective ways to improve emotional intelligence in sales Understanding cultural quirks can enhance sales effectiveness Chapters 00:00 Introduction and Background 05:42 Cultural Differences in Sales 09:23 Building Trust and Relationships 13:51 The Role of Body Language 23:52 Effective Questioning in Sales 27:14 Quality over Quantity in Sales 31:09 Quirks of Different Cultures in Sales 33:27 Meeting a Modern Hunter-Gatherer Co-Host: Lea Bücker - SDRs of Germany Guest: Helen Stehniei - Pliant The podcast is presented by ARRtist Circus - the Tomorrowland for Revenue Teams in Europe. Don't miss the event of the year - On April 04th 2025, in Berlin. Find all information and tickets at ⁠⁠⁠⁠⁠⁠www.ARRtist-circus.com

Summary In dieser Podcast-Folge geht es um das Thema Mental Health im Sales. Die Gastgeberin Diana und ihre Gästin Charlotte Jurk von Inside Consulting diskutieren die Bedeutung von Resilienz im Sales, wie man psychische Belastungen und Probleme frühzeitig erkennt und wie man am besten damit umgeht. Sie teilen ihre persönlichen Erfahrungen und geben Ratschläge, wie man den Druck im Sales bewältigen kann. Außerdem betonen sie die Bedeutung von Spaß und Freude an der Arbeit für eine gute mentale Gesundheit. In diesem Teil des Gesprächs geht es um den Umgang mit Ablehnung im Vertrieb und die Bedeutung von mentaler Gesundheit. Die Gesprächspartnerinnen betonen die Wichtigkeit, sich nicht persönlich von Ablehnung zu nehmen und stattdessen das größere Bild zu sehen. Sie ermutigen auch dazu, sich mit anderen auszutauschen und Unterstützung zu suchen, um mentale Belastungen zu bewältigen. Des Weiteren wird betont, wie wichtig es ist, sich Auszeiten zu nehmen und sich selbst zu pflegen, um langfristig erfolgreich zu sein. Abschließend geben sie Tipps, wie man frühzeitig Anzeichen von psychischen Belastungen erkennen kann. Keywords Mental Health, Sales, Resilienz, psychische Belastungen, Druck, Spaß, Ablehnung, Vertrieb, mentale Gesundheit, Umgang mit Stress, Austausch, Unterstützung, Auszeiten, Selbstpflege Takeaways Resilienz ist im Sales wichtig, um psychische Belastungen und Probleme vorzubeugen. Es ist wichtig, den Druck im Sales nicht zu persönlich zu nehmen und sich nicht zu sehr mit Zahlen zu identifizieren. Es hilft, eine gesunde Fehlerkultur im Team zu haben und sich mit anderen auszutauschen. Spaß und Freude an der Arbeit sind wichtig für eine gute mentale Gesundheit im Sales. Nimm Ablehnung im Vertrieb nicht persönlich und behalte das größere Bild im Blick. Suche den Austausch mit anderen und suche Unterstützung, um mentale Belastungen zu bewältigen. Nimm dir regelmäßig Auszeiten und kümmere dich um deine mentale und körperliche Gesundheit. Achte frühzeitig auf Anzeichen von psychischen Belastungen und suche bei Bedarf professionelle Hilfe. Chapters 00:00 Einführung und Vorstellung der Gästin 02:07 Der Weg in den Sales: Von der Jura-Bubble zum Consulting-Startup 06:20 Umgang mit Druck im Sales: Nicht zu sehr mit Zahlen identifizieren 08:55 Gesunde Fehlerkultur im Team: Austausch und Lernen 11:47 Spaß und Freude an der Arbeit: Wichtig für mentale Gesundheit im Sales 15:42 Der Umgang mit Ablehnung im Vertrieb 21:29 Frühzeitiges Erkennen von psychischen Belastungen