Take Command: A Leadership Podcast

About the Guest:You may know him as the illustrious host of the Take Command podcast and the CEO of Dale Carnegie & Associates, but today, you can meet the “Average Joe” behind his story. Joe says, “My ambition as a high school and college person was to go to law school, become a lawyer, join a large firm, become very successful, and do that for 40 years. And I was on that track.” But Dale Carnegie would come to pull him repeatedly in a new direction throughout his life.From lawyer to real estate mogul to owner of an eLearning company to CEO of Dale Carnegie, Joe’s life path has been anything but straightforward. The throughline? Joe is wholly passionate about everything he does—including maximizing the value of everything he spends money on. He says, “Six months after I took the course, I was thinking about all these Dale Carnegie principles that I was not applying. So I said, ‘You know, I spent $890 on this program. I want to maximize my value. So I developed a calendar, and every day I started to practice Dale Carnegie principles.”Learn how the practice of these principles has led Joe to where he is today.What You Will Learn:A plea in why AI is a technology to be engaged with, not threatened byLessons in how to make real connections, not the pseudo-connections of social mediaStories on why it’s better to be the “man with ideas” than the “man with the plan”Reasons behind the changes in the ways employees see leadershipJoe Hart has truly embraced a life of purpose, and he teaches you how to do the same in this episode of the Take Command podcast, featuring host Dr. Greg Story from the podcast Japan's Top Business Interviews. Tune in if you want to hear about how agility leads to resilience, why being happy is better than rotely following a plan, and where trust really comes from (hint: it’s based in one-to-one relationships!). Your future is awaiting. Listen in today. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:While he never would have imagined being where he is today, Jason Buechel was truly made for his current position as CEO of Whole Foods. Jason’s parents grew up on dairy farms, sowing in him a strong connection to the land and food. Combine that with Jason’s thirteen years of retail consulting work, and you have a man with a unique intersection of perspectives that continue to bring Whole Foods to the front of their industry. There are many things that make Jason a strong leader, but it’s his passion for his people, the company, and its mission that shines brightest. He says, “I'm privileged to be leading a company that not only I love, but ultimately I'm so honored to be able to help support our next iteration of what we're gonna do in helping nourish people on the planet, which is our higher purpose.” Hear more about Jason’s life and leadership in this episode of the Take Command podcast. What You Will Learn:Lessons in the importance of being a servant leader Tips on how to find your own best way of solving tough business problemsDiscussion of why you always need to lead by exampleStrategies for taking a panoramic view when it comes to customers, team members, and other stakeholdersJason says it’s difficult to be a leader who both drives short-term results and can fully connect with and motivate an organization—something he’s done remarkably well. His view is that a leader is there to “help support the organization and bridge it to the next opportunity, and ultimately help work through [challenges].” Listen in to hear all of Jason’s great advice so you can b Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:You’ll always find this guest asking new questions because that’s just who Penny Zenker is. Penny says her career path has been a “crazy old maze,” taking her from accounting and finance to building and selling a multi-million-dollar company, to becoming a keynote speaker and executive coach. But she couldn’t have done any of it without her “focusology” practice. “The name of the game is how to be more intentional in a time where everybody is vying for our attention,” she says. After her dad’s accidental death when she was nineteen, Penny started asking “Why me?” but quickly changed her tune to ask: “What does this mean?” She says this mindset helped her “be more conscious of my words, the questions that I ask myself, and what I really want.” And Penny has made all of it happen. Listen in to hear Penny’s story.What You Will Learn:Strategies to bring together “attention and intention and give it direction”How to work through insecurities to perform at the highest levelLessons in why following fear won’t get you anywhereDirections for dynamically reassessing your direction in favor of the futureThis episode has it all—insightful questions, fun moments, and many, many pearls of wisdom. Penny encourages listeners to learn to step back, gain perspective, and take those lessons to realign for the future. She’ll tell you all about how when you listen to this episode of the Take Command podcast.  Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Say hello to Bob Chapman, CEO of the internationally renowned Barry-Wehmiller, a machinery industry company with over 12,000 employees in over 100 countries. Bob’s first title at the company was “Somebody He Could Trust”—meaning he was tasked with helping his father (the owner) make business decisions. But all did not go as planned. “I worked with my dad for six years, was put in the position of VP of finance, and I think it was October of ’75, he had a severe heart attack and died. The next day I was president of the company at age thirty, and the first people I met were the bankers, who immediately pulled our loans.”Bob goes on to detail the many ups and downs of the company after his sudden rise to the top. He says he went from “phenomenal success to traumatic decline and then a phenomenal recovery.” And phenomenal it is. Today, Barry-Wehmiller is a $3.6 billion company. Bob attributes that to many factors, including his creative approaches, his tenacity in the face of crisis, and his focus on people as the main drivers of success. What You Will Learn:Strategies into how common sense, creativity, and a positive attitude can replace book smarts and accoladesInsights into why we need “leaders, coaches, and mentors,” not “managers, bosses, and supervisors.”Lessons in why it isn’t enough to get people on the same bus; the bus needs to be able to support the people getting on itStories of the quick rise, epic fall, and monumental comeback of the Barry-Wehmiller CompanyJoin Joe Hart and Bob Chapman as they discuss weathering the ups and downs of business while always keeping people front and center. More than anything, Bob wants leaders to understand the importance and responsibility they have as business leaders to give employees a “grounded sense of hope,” meaning “they can decide to raise a child, buy a home, educate their kids, or save for their retirement. That is your fundamental responsibility.” Learn more about how to fulfill your responsibilities as a leader when you tune in to this insightful episode. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Meet Bill Kramer, CEO of the Academy of Motion Picture Arts and Sciences. Bill carries a deep appreciation for art, but despite his mother being an artist, he didn’t see it as a viable career path. So, he earned a BA in actuarial sciences and went to work supporting creatives behind the scenes. After stints at Columbia University and the Sundance Institute, he joined the Academy and has helped to take it to new heights ever since, starting with coordinating the building of the Academy Museum of Motion Pictures. Bill knows a lot about leadership and how to inspire a team with a greater purpose. Listen in to hear more about Bill’s journey to being a leader.What You Will Learn:How to balance the competing needs and desires of employees and clientsWhy “everyone's role should feel purpose-driven and connected to a greater vision”How to enter with humility, especially when there are more aspects of the job to learnWhy you have to be intentional about nurturing yourself outside the officeBill drops some major knowledge in this episode—so it’s not to be missed. You’ll discover more about the Academy and its mission, see how Bill is helping fulfill that mission by being a good leader, and absorb new leadership tips for your own work. Press play and be ready to be transported into a masterclass of leadership. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Meet Gary Shapiro, CEO of the Consumer Technology Association. For the last 35 years, he’s been responsible for over 4,000 vendors and 130,000 guests each year at CES, the largest consumer electronics tradeshow on the planet. He’s a lawyer, a runner, a leader, and he was also awarded the Légion d'Honneur (Legion of Honor) by French President Emmanuel Macron in 2021. Not only that, Gary is already a New York Times and USA Today bestselling author with a new book, Pivot or Die, releasing October 2024. “We're all humans fundamentally,” Gary says. “I think, in a way, Covid inspired me to write Pivot or Die because Covid was something we in the world shared as humans.” Despite admitting it’s one of the leadership areas he’s always working on, Gary writes about the importance of empathy and strong human relationships to allow businesses to pivot on a dime when the time comes.Hear all about Gary’s new book and the leadership lessons he’s learned along the way that will make you a stronger leader in turn. What You Will Learn:Strategies for making sure everyone’s opinion is expressed, not just yoursInsights into why people are more than the sum of their business resultsLessons in how everything that goes wrong can become a learning opportunityThe importance of surrounding yourself with people who fill your weaknessesGary has certainly learned a thing or two in his time in the technology world. And he’ll tell you all about how leadership needs a clear vision, why not to berate yourself for your mistakes, and why being curious is the most important part of growth. After all—“If you ask a question, you're a fool for a second. If you don't ask, you're a fool for a lifetime.” Hear this and other amazing tidbits from Gary and Joe’s episode. Tune in today! Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:It takes a lot to stand out among greatness, and Wonya Lucas’s family is home to some heavy hitters—from her dad, the first Black general manager in Major League Baseball, to her mom, whose bright idea in a Turner Broadcasting meeting turned into Cartoon Network, to her uncle, the late great Hank Aaron. But Wonya has made just as much a name for herself with her storied career.  Wonya graduated with an engineering degree from Georgia Tech before going to work for Westinghouse for many years. But engineering wasn’t enough. After a stint at Wharton to earn dual Finance and Marketing degrees, Wonya continued on her path of greatness, eventually earning positions such as EVP/GM at The Weather Channel, CMO of Discovery Communications, and president and CEO of Hallmark Media. Today, Wonya serves on the boards of many companies and organizations, always striving to bring her dual-brained personality to tackle any problem.What You Will Learn:Strategies for staying grounded and accessible as a leaderInsights into how the tiniest voice can have the biggest impactLessons in how marketing is about showing different types of loveStories of how staying intellectually curious about people can lead to opportunityJoin Joe and Wonya as they discuss leadership, family, purpose, and the role we all play in developing the community around us. Wonya offers a very clear first and second step, both learned from her father, to being a great leader. And who wouldn’t want to follow in her amazing shoes? Tune in today so you don’t miss a single drop of wisdom.   Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Being only the 9th CEO in Deluxe Corporation’s 109-year existence, Barry McCarthy feels the weight of that history, saying, “You start with a deep sense of humbleness that you are carrying on a legacy that has been so significant for so long.” But that doesn’t mean Barry will treat any company with kid gloves. He says, “I think of myself as something of a fixer, a reinventor, an innovator.” And there’s no better spot to drive innovation than in how we connect as people within a company. Barry has made it his mission to extend humble leadership, a listening ear, and a helping hand to all those he is responsible for. As a firm believer in mentorship at every level of an organization, Barry is here to spread his wisdom to us today.What You Will Learn:Strategies for focusing on what you can do for people, not what they can do for youInsights into the three critical things that together help people succeed as leadersLessons on why kindness, decency, and respect will get you further than demandsJoin us to discover why Barry says employees are “the most important asset the company has.” You’ll learn new ways to support your team and build your organization. From setting visions that inspire people to the importance of being transparent when things aren’t going well, the advice in this episode is not to be missed. Listen in today!   Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

Meet Richard Edelman, the president and CEO of Edelman Communications, a global marketing firm. Richard’s life was on the right track from an early age. Then, just one month before graduating from Harvard Business School and with a plan to work as an assistant product manager at Playtex, Richard’s father called and asked him to work for the family business. Forty-six years later, Richard is now the proud head of this world-renowned, family-owned business. “I haven't just loved it. I've thrived in it,” he says. While he’s made some mistakes along the way, Richard reminds us that “If you don't try and fail forward, you'll never get ahead.”What You Will Learn:Why every action and person should be measured by ability, dependability, integrity, and purposeHow humble leadership adds to self-confidenceThe most underrated aspect of creating and maintaining a broad networkInsights into leading from the front and how that inspires trustJoin us for this insightful episode, where you’ll learn the best-kept secrets to leadership from a man who has led a successful global communications firm for decades. Richard draws on Dale Carnegie’s principles in his work, saying that Carnegie teaches the “forging of close personal ties that matters more than ever.” Richard’s advice will leave you inspired and ready to become who you’ve always wanted to be. Listen today, and you’ll be a better leader tomorrow. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Meet Sharon Price John, President and CEO of Build-a-Bear Workshop and an all-around powerhouse of a woman. Sharon dives deep into her roots to guide who she is today. Coming from a small town, she felt restricted and couldn’t wait to get out and go to college (the first in her family to do so). But she also says, “I didn't really start growing until I made peace with the value that the small-town experience had created for me.” Today, Sharon uses her skills and empathy to connect consumers with precious moments and inspire Build-a-Bear’s workers to live the company’s mission. Of course, her path hasn’t always been smooth, but as she says, “Everybody's journey has ups and downs…It's not that you have those, it's what you do with them.” And Sharon has done a lot. In addition to leading Build-a-Bear to peak success, her first book—Stories and Heart: Unlock the Power of Personal Stories to Create a Life You Love—is available on Amazon. What You Will Learn:Strategies for overcoming limiting thoughtsInsights into why we tend to take the scenic route to our dreamsLessons in why ignoring the odds is sometimes the best way to beat themReminders for why leadership should never be considered a “burden”Join us for Sharon’s episode to learn more about how she took Build-a-Bear from a $49 million annual loss to their most profitable years ever. Her thoughts on social responsibility, communication skills, and empathy will transform the way you look at leadership and your responsibility to people and future generations. Don’t miss this opportunity to learn from the great Sharon Price John. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Meet Aaron Witt, a man who loves dirt. Or, more specifically, loves the industries that hold our society together. As founder, CEO, and chief “dirt nerd” of BuildWitt, Aaron uses his marketing chops to bring light to the jobs and people who keep our world running. Aaron says he loves the purpose of the dirt industries because they support everybody else, just as Aaron tries to support his team and clients by becoming the best leader he can be.What You Will Learn:The “chores” that, when put into place daily, can lead to a better lifeWhy consistently practicing your “free throws” is more important than nailing it the first timeStrategies for moving forward with your desires so you don’t end up regretting the chances you didn’t takeTips on prioritizing yourself as a leader in order to do your best for others This insightful episode is not to be missed! Join us and listen to Aaron's wisdom to learn what the path to leadership really looks like.   Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

Episode SummaryAbout the Guest:Lisa Sun is a businesswoman through and through. She credits it to her parents, saying, “I cut my teeth as an entrepreneur, because in 1987, at the age of eight—I don't think my mother understood child labor laws—I was the cashier [at their restaurant]. I learned firsthand what it took to create something from nothing.” Lisa’s achievements accelerated when she entered high school at only twelve years old and was introduced to Dale Carnegie. “I read [How to Win Friends and Influence People] cover to cover, and it was my formative experience at twelve years old learning what it meant to operate in Western culture, to shake hands and remember people's names and ask questions and be interested. I would not be the person I am today if I hadn't had that experience.”Lisa’s experience also involves twelve years with McKinsey and Company, where she sought feedback and grew as a person. When she decided to start GRAVITAS, she interviewed 200 people for insights and brainstorming. She says, “The more you allow people to have fingerprints on your journey, the more likely they're going to be invested in [your] success.” Today, Lisa helps empower others with confidence so they can reach their highest potential.What You Will Learn:How to treat feedback as a giftDetails on the six forces Lisa has identified that hold us backThe importance of being who we are, not “faking it until we make it”Why you need to embrace your five-year-old self more oftenLisa could not have packed this interview with more insight than the plethora she provides. Don’t miss out on all her tips for building confidence, her stories of growing up with a “Tiger Mom,” and her encouragement to take chances. Listeners will easily apply Lisa’s advice to their own lives as they learn to live with more gravitas. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Say hello to David Meltzer. After becoming a millionaire nine months out of law school (not by being a lawyer, mind you), David was hired as CEO of his dream company. But in 2008, his multimillionaire status turned into bankruptcy. From this, he learned to attach his intentions not to outcomes but to the pursuit of his own potential. While some people may pursue the paths others set for them, David says he follows his own path by identifying who he really is inside—someone who was born to help others. Today, David runs Sports 1 Marketing, hosts The Playbook Podcast, and acts as a board member for several societies and organizations.What You Will Learn:· Strategies for overcoming any type of setback· Insights for determining the difference between who we are and what we have· Lessons in aligning our “mindset, heartset, and handset”· How to stop, drop, and roll in order to accelerate along the right trajectoryHear all about the ups and downs of David’s leadership career when you join us for this insightful episode. David says that entrepreneurs often have one hand reaching up asking for help, but we cannot forget to lower the other hand to help those in the chair beside us. Listen in for all David’s best advice as he reaches out his hand to you. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

Scott Osman always thought he never needed an executive coach. Jacquelyn Lane had an epitome when she vigorously tried to defend a mistake she had made when one of her supervisors asked her, “What does it serve you to be defensive here?”Both now run 100 Coaches Agency, an organization representing the world’s best coaches, founded by internationally renowned author, coach, and educator, Marshall Goldsmith. During their Take Command Podcast conversation, Osman and Lane share their passion for the importance of coaching removing career-limiting thinking and unlocking leadership potential. From their own experiences, they strongly affirm that coaching changed their lives. Here are a few of their insights:Coaching matters. Lane defines coaching as the “ability to learn, grow and develop, which is often about taking feedback to be open to change and input from others. They're simply things that we can't see in ourselves. And so coaching is an outside perspective that helps us learn, grow, and be better.” Both Lane and Osman agree that securing a professional coach is best, but if people are not ready for that yet, they should seek out their bosses or peers to give them clear, honest feedback. Osman describes coaching this way, “The world around you is changing, and the coach can help guide you through that change to deal with the things that are different and also help you either to be different or better … So, the very first hurdle is being open to change.”Embrace expansion. Osman admits he told many potential coaches that he was feeling good and didn’t need any help until one coach changed his mind. The coach explained: ‘“If that's the case, then how about we work on expansion?’” Osman explains. “And he went on to explain it in that first session. He said, ‘Look, if you believe that things are good the way they are this is a self-limiting belief and it's stopping you from thinking beyond where you are now.’” Ten years later, Osman says, “Coaching is not about fixing a problem; coaching is very often about creating expansion.”Beware of blind spots. Osman and Lane say everyone has them, even if they vehemently deny they do. “There are just these glaring blind spots that are by the nature of blind spots invisible to me,” Osman explains, “and I need someone from the outside who has a different perspective and a different experience and a different point of view to help me see what I don't see.” Lanes offers this colorful analogy: “The saying goes: the jam can't read the label on the jar, right? None of us can see ourselves from the outside. And similarly, you know, if I think of so many great leaders who become aware of challenges in their business that they simply didn't see, only because they asked some of the other people in the business. For example, front-line workers.” Osman tells the story of Hubert Joly, the former Best Buy CEO who turned around the company, in part, by traveling the country asking employees for their advice.Ask questions. One method corporate leaders are successful is when they create safe spaces where their employees feel comfortable sharing ideas and criticisms. Osman and Lane say leaders must be willing to ask questions.“It's amazing how few people, especially leaders,” Lane says, “ask for feedback or ask for the ideas and suggestions of people beneath them. Many leaders think that it's their job to have the answers or to fill the space with their ideas, input, and insight. But that's simply not the case, and sometimes just creating the space … just asking for it opens up that flow of information once again.”   Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Meet Asheesh Advani, a long-time entrepreneur and current CEO of Junior Achievement (JA). Asheesh had his first brush with the business world when he was voted CEO of a student business at the age of fourteen. As founder and leader of several entrepreneurial ventures, Asheesh learned the true meaning of “leadership,” which he says is still evolving as he pursues new goals and training. Asheesh wants nothing more than to empower his employees and the youths in JA by removing obstacles so others can succeed.What You Will Learn:What it means to be above or below the line of curiosityStrategies for building self-confidence and where to find your biggest supportersInsights into leadership coaching and its impact on Asheesh’s businessesLessons in resilience as a child with a stutter up to a CEO overseeing multiple venturesAsheesh is a man who lives his truth daily. From the power of extracurriculars to the benefits of surrounding yourself with other smart people, you’ll learn from Asheesh’s every word in this lesson-packed episode.Additional Resources:Book: Modern Achievement ; Pre-order on Amazon-  https://a.co/d/egjvBQz,Junior Achievements Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Say hello to Robin Holdren, a retired U.S. Navy Master Chief Petty Officer and now global leader and coach of Learning and Development at ABB, where she provides training opportunities to over 20,000 employees in 50 countries. Robin says she’s grown professionally and personally by embracing a lifelong education—not only through schooling but also by simply interacting with people and discovering more about them. Robin collaborates with Dale Carnegie to provide bespoke workshops, including a Women’s Leadership Development program, to ABB.What You Will Learn:Why development is a lifelong journey and how to succeed along the wayWhat being “authentic” really means and how it leads to humilityLessons in building credibility through earning respect, not wielding authorityJoin us and listen to Robin's tales of showing empathy through her deployment during Desert Storm to the mechanics of how she helps others reach their goals with ABB. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

Embark on a journey of real-life business insights and inspiring personal growth narratives. Welcome to Take Command: A Dale Carnegie Podcast, where we seek to uncover what leadership means in today’s world. Hosted by Joe Hart, CEO of Dale Carnegie, we’ll be talking to diverse leaders across various industries to help unlock your potential for success. We’ll be sharing real-life insights into leadership—which in turn can help spark the next level of your growth as a leader.This isn't just a podcast, it's your gateway to a more confident, influential, and successful you. Because at Dale Carnegie, we believe in bringing out the best in you. Let the journey begin.  Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Meet Matt Norman, the president of Dale Carnegie, North Central US. Matt’s career started in technology, where he struggled with confidence, building relationships, and communication. Over time, and by following in the footsteps of his father and grandfather (both Dale Carnegie trainers), Matt learned to trade the comfort of solving tangible problems for a deeper understanding of the ambiguity of interpersonal relationships. His new book, Lead with Influence: A Proven Process to Lead Without Authority, helps people everywhere learn the importance of relationship-building and communicating ideas.What You Will Learn:Strategies for blasting through self-perceptions to dig into unique leadership powers.Behind-the-scenes insights into the crafting of Matt’s new business book.Lessons on “slowing down to speed up” when it comes to crafting effective partnerships.Stories of Matt’s leadership growth and how you can get there too.Join us for this insightful episode where you’ll learn how to be a leader without authority and how to gain buy-in through building quality interpersonal relationships. Don’t miss this opportunity to learn from Matt’s wisdom collected on his journey as leader of the largest North American operation in the Dale Carnegie network.Episodes Notes:Lead with Influence: A Proven Process to Lead Without Authority: https://www.amazon.com/dp/1722506822?ref_=cm_sw_r_cp_ud_dp_2ANXW81GXVGANVP7ZW9Y_1 Lead with Influence Course: https://www.dalecarnegie.com/en/courses/6629Matt Norman's Blog: https://www.mattnorman.com/ Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guest:Meet Suzanne Sutter Chesnutt, a dynamic leader with a rich corporate leadership, philanthropy, and organizational development background. Suzanne's illustrious career culminated in her role as the CEO of Things Remembered, overseeing a massive 650-store organization. Her journey is characterized by a deep commitment to leadership development and significant contributions to charitable endeavors, particularly with the Make-A-Wish Foundation. Since 2014, Suzanne has served as a Dale Carnegie Board Member.What You Will Learn:Effective leadership strategies from a former CEO of a multi-store organization.The role of social responsibility in business and its impact on organizational success.The transformative power of personal and organizational change.Charitable endeavors and leadership development insights from a Dale Carnegie Board Member.Join us for this enlightening event where you'll gain insights into effective leadership from a seasoned CEO. Discover the importance of social responsibility in business and the transformative power of personal and organizational change. Don't miss this opportunity to learn from Suzanne's wealth of experience and wisdom.  Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share. 

About the Guests:Christina Dorr Drake & Rusty Drake are the co-founders of Willa’s Organic Oat Milk since 2020. The couple juggled launching their product while simultaneously navigating Christina's breast cancer diagnosis and facing the COVID-19 pandemic. This episode features Rusty, a former filmmaker & Dale Carnegie master trainer turned entrepreneur, and Christina, an advertiser, a resilient cancer survivor, a well-being enthusiast, and an entrepreneur. Together, they share their journey of self-care, entrepreneurship, resilience, and growth, and the invaluable lessons learned along the way.What You Will Learn:Communication Skills in Entrepreneurship: Rusty, drawing from his Dale Carnegie training background and experience, emphasizes the critical role of clear, frequent, and honest communication in entrepreneurship. Discover how effective communication impacts negotiation, sales relationships, and team leadership in the day-to-day operations of a global brand.Relationship Building in Sales: Rusty delves into the heart of his approach to sales, highlighting the importance of relationships. As Head of Sales at Willas, Rusty uses his Dale Carnegie communication and sales skills to navigate various industries, mastering the unique "language" of different stakeholders. Learn how building connections and friendships is the key to success in diverse markets.Resilience and Personal Agency: Hear Christina's inspiring story of confronting breast cancer head-on. She shares her perspective on taking ownership of her treatment plan, maintaining agency in the face of a challenging diagnosis, and turning adversity into strength. Her journey serves as a powerful reminder to flip the script and find empowerment in difficult times.Self-Care Culture in Entrepreneurship: Both Rusty and Christina emphasize the importance of mental health, therapy, and coaching for themselves, their teams, and their business. They discuss their commitment to adding self-care sessions to busy work calendars. Discover how prioritizing mental and physical health contributes to a stronger foundation for both personal well-being and business success.Asking for Help and Empowering Teams: Starting a business is challenging and demanding. Rusty and Christina share the importance of asking questions and seeking mentorship and help. Learn about the value of hiring experts to complement your skills and foster a sense of empowerment within your team. They highlight the power of collaboration, delegating tasks, and the strength that comes from learning and problem-solving together.Summary of the Story:Amidst the challenges of a global pandemic and a personal health crisis, Christina Dorr Drake and Rusty Drake not only launched a successful product but also built a resilient business. From effective communication to relationship building, resilience, and prioritizing self-care, their journey offers a roadmap for aspiring entrepreneurs and a testament to the strength that can arise from facing adversity with determination and grace.Join us to learn how Christina & Rusty successfully navigate family entrepreneurship, from self-care to team synergy, and collective growth!  Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.