Tech Wingman

The podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals.

Do you have an AI policy (Shorts)

In this episode of Tech Wingman Shorts, host Vince tackles a pressing question for every business: “Do you have an AI policy?” As artificial intelligence becomes a staple in the workplace, many teams are already using tools like ChatGPT—sometimes without official approval. Vince explores the opportunities AI brings for productivity and efficiency, but also highlights the risks, such as data privacy and compliance concerns when sensitive information is shared with external AI tools.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

12-10
05:06

Why it’s better to use the Outlook mobile App

Explore the advantages of using the Outlook mobile App for business owners, IT managers, and professionals. In this episode, Vince highlights how Outlook offers a unified experience across Microsoft 365 services, seamless calendar and Teams integration, fast cloud-powered search, and robust enterprise security. The app supports multiple accounts, customisable notifications, and AI-powered Copilot features to streamline productivity. With a consistent interface across devices and advanced protection against spam and phishing, Outlook stands out as a comprehensive productivity hub for modern work.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

12-03
04:48

Microsoft Ignite and Latest Updates (Tech Update)

In this episode of Tech Wingman, Vince breaks down the most important Microsoft Ignite announcements for small businesses and professionals. Discover how the new Copilot licence makes enterprise-grade AI features more affordable, learn about Agent 365 for secure AI management, and see how Power Apps is making automation easier than ever. Perfect for anyone looking to boost productivity and streamline everyday tasks with the latest Microsoft toolsEmail: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

11-26
06:23

Tackling the problem of e-waste (Shorts)

In this episode of Tech Wingman Shorts, Vince breaks down the growing challenge of electronic waste (e-waste) and explores practical solutions for business owners, IT managers, and tech enthusiasts. Discover why perfectly usable devices end up sidelined, how companies like Fairphone and Framework are redefining repairability and longevity, and what to look out for when buying refurbished hardware. Vince also shares why Linux can give older laptops a new lease of life and offers actionable tips to repair, reuse, and repurpose your tech. Tune in to learn how you can help shift the culture towards more sustainable technology choicesEmail: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

11-19
04:34

Improve You Remote Working Setup (Shorts)

Discover how to transform your home or small office into a productivity powerhouse. In this episode, Vince shares essential tips for boosting your remote work setup—from upgrading your internet and eliminating Wi-Fi dead zones, to creating an ergonomic workspace and keeping your devices secure. Learn how to separate work and personal tech, use cloud tools for seamless collaboration, and stay connected with reliable communication gear. Whether you’re working from home, a shared space, or on the move, these actionable strategies will help you work smarter, stay secure, and reduce stress every day.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

11-12
06:17

Microsoft 365 Updates (Tech Update)

In this episode Vince shares the latest Microsoft 365 updates for businesses and IT pros. Highlights include new privacy features in Teams, smarter search, automated security checks with Cloud Capsule, and easier SharePoint renaming. Discover improved OneDrive workflows, Intune app management, and enhanced security in Entra. Plus, Copilot gets more powerful with GPT-5 and new mailbox features, while Windows 10 reaches end of support. Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

11-05
05:46

What's Up with WhatsApp?

In this episode of Tech Wingman, host Vince breaks down the latest features of WhatsApp and explores how the app is evolving into a powerful tool for business communication. Web: www.pinpoint-networks.netEmail: hello@pinpoint-networks.net

10-29
04:50

Tech Update - Why the Internet Broke

In this episode of Tech Update, host Vince breaks down the recent global cloud outage that left thousands of apps and services offline. Discover how a single DNS error disrupted banking, social platforms, and business tools, exposing the risks of relying on major cloud providers. Vince explores why resilience and redundancy are essential for every business, and shares practical strategies to safeguard your operations against future outages.Web: www.pinpoint-networks.netEmail: hello@pinpoint-networks.net

10-22
03:20

What actually is SharePoint? (Shorts)

Web: www.poIn this episode of Tech Wingman Shorts, Vince breaks down SharePoint for business owners, IT managers, and professionals. Discover how SharePoint goes beyond document storage to become your organisation’s digital front door—a central hub for collaboration, communication, and content management. Vince explains the difference between OneDrive and SharePoint, shares real-world examples like project sites and onboarding portals, and highlights seamless integration with Microsoft 365 apps such as Teams, Planner, and Lists. Learn how a well-organised SharePoint empowers Copilot and AI tools, streamlines teamwork, and transforms productivity. Tune in for practical insights and tips to help your team work smarter and more securely.Web: www.pinpoint-networks.netEmail: hello@pinpoint-networks.net

10-15
04:08

Tech Update - Tackling Rubbish Mobile Signals

In this episode of Tech Wingman, Vince delivers a roundup of the latest technology stories for UK business owners, IT managers, and professionals. Discover how the UK is accelerating its AI ambitions with new supercomputers, why OpenAI’s GPT-5 launch faced user backlash, and how bin lorries are exposing the real state of mobile networks. Plus, find out if you’re eligible for a payout as Apple and Samsung face a major legal challenge over smartphone pricing. Tune in for practical insights, industry trends, and the stories that matter most to business owners, professionals and tech leaders.Web: www.pinpoint-networks.netEmail: hello@pinpoint-networks.net

10-08
05:29

Autopilot (Shorts)

In this episode of Tech Wingman Shorts, Vince breaks down Microsoft Autopilot, a modern Windows provisioning tool that simplifies laptop setup for businesses and IT teams. Discover how Autopilot allows devices to be pre-configured and shipped directly to users, enabling seamless setup and instant access to apps, security policies, and company resources. Vince shares real-world deployment stories, highlights improvements in Autopilot Version 2, and explains how remote resets make device management effortless. Whether you're an IT manager or a business owner, learn how Autopilot can streamline large-scale rollouts and modernise your Windows device management experience.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

10-01
03:46

Tech Update - Transport Hacks and Green Datacentres

In this episode of Tech Wingman, host Vince delves into the recent ransomware attack on Collins Aerospace, which disrupted check-in systems at major European airports, and the massive investments in AI data centres, highlighting their energy and environmental challenges. Tune in to understand the implications of these developments on technology and businesses.To find out more about us:www.pinpoint-networks.nethello@pinpoint-networks.net

09-24
07:32

eSIM Travel Tips (Shorts)

In this episode of Tech Wingman Shorts, host Vince breaks down the essentials of using eSIMs for travel. Discover how eSIMs can make your summer holidays smoother by providing a cost-effective and flexible way to stay connected abroad. Learn about the benefits of eSIMs, how they work alongside your regular SIM, and the various plans available to suit your travel needs. Whether you're navigating with Google Maps, uploading holiday pictures, or using translation apps, eSIMs have got you covered. Tune in to find out why eSIMs are worth considering for your next trip.

07-23
02:38

What is a companion device (Shorts)

In this episode of Tech Wingman Shorts, Vince explores the role of companion devices—like smartphones, tablets, smartwatches, and e-readers—and how they quietly support your daily workflow. From taking calls mid-report to jotting notes during webinars, learn how these everyday tools can boost your productivity, keep you organised, and help you work smarter without overcomplicating your setup.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

07-09
03:10

Tech Update: Copilot Updates & Robotic Footballers

Welcome to Tech Wingman, your go-to podcast for the latest tech updates. With Vince, your host and tech advisor. In this episode, we explore the new features from Microsoft 365 and Copilot, including personalised email drafting in Outlook, text extraction from images in Word, and smarter data handling in Excel. We also cover the new AI-powered Planner in Microsoft 365 and its mobile features.For IT admins, we discuss the latest security updates, including remote log collection for Teams, hot patching in Intune, and stricter Defender policies.In our tech news roundup, we talk about Cloudflare's new AI bot blocker, Elon Musk's latest hire for platform X, and Ofcom's push for stronger online safety rules in the UK. Plus, a glimpse into the future of robotics with humanoid robots playing football in Beijing.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

07-02
05:26

Tech Surgery (June)

Join Vince and Clare in our Tech Surgery episode of Tech Wingman as they answer listener questions on tech and business. In this episode, they tackle Mike's WhatsApp dilemma, Roger's MacBook setup issues, and Elizabeth's concerns about Google 2-Step Verification. Tune in for practical advice and solutions to these tech challenges. If you have a tech question or issue, feel free to email us at hello@pinpoint-networks.net. or visit www.pinpoint-networsk.net

06-25
05:34

What is an API (Shorts)

Welcome to another episode of Tech Wingman Shorts, the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host Vince dives into the world of APIs (Application Programming Interfaces). Discover what APIs are, how they work, and why they are crucial for your business. Learn about the benefits of APIs, including integration, automation, and innovation, and get practical tips on how to choose and use APIs effectively. Whether you're looking to streamline your operations, save time, or enhance your products and services, this episode has got you covered.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

06-18
04:36

Apple WWDC25 Announcements

Welcome to another episode of Tech Wingman, the podcast where we break down tech news and trends into practical insights for professionals and business owners. In this episode, your host Vince Cooper dives into the latest announcements from Apple’s WWDC25.Discover the exciting updates coming to the Apple ecosystem, including the new Liquid Glass design for iOS 26, smarter call screening, and enhanced multitasking features for iPadOS 26. Learn about the seamless integration of macOS Tahoe, the introduction of Apple Intelligence, and the latest enhancements for Apple Watch and Vision Pro.Whether you’re an Apple enthusiast or just curious about how these updates might impact your work and daily life, this episode has you covered. Tune in to get all the details and insights you need to stay ahead in the tech world.Email: hello@pinpoint-netwroks.netWeb: www.pinpoint-networks.net

06-11
03:19

The Importance of a Landline (Shorts)

In this episode of Tech Wingman Shorts, host Vince breaks down the significance of having a landline for your business and explores how VOIP solutions can offer a cost-effective and flexible alternative. Discover why a landline is crucial for maintaining a professional image and ensuring reliable communication with your customers. Learn about the various features of VOIP, such as call forwarding, softphones, voicemail to email, call queues, call recording, and integration with other business tools. Whether you're a business owner, manager, or professional, this episode provides valuable insights into improving your business communications. Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

06-04
03:49

Tech Onboarding Process (Shorts)

Welcome to another insightful episode of Tech Wingman Shorts! In this episode, your host Vince breaks down the essential elements of developing a tech onboarding process for new team members. Discover why a structured approach to introducing new hires to technology tools and systems is crucial for ensuring a smooth transition, consistency, improved security, early issue identification, increased productivity, and enhanced employee retention. Tune in to learn how investing in a comprehensive onboarding process can set your new hires up for success and keep your organisation secure and efficient.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

05-28
04:10

Recommend Channels