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© Feel the Connection - Teleperformance Podcast
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Feel the connection is an exclusive podcast dedicated to the TP family. TP podcasts feature insightful conversations that will encourage you to grow and fill your day with inspiration.
125 Episodes
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Tune in for an engaging discussion that highlights the impact of innovative product management with Daniela Giusti, the Global VP of Product Management at Teleperformance and our first female guest! Her 18-year tenure at TP is a testament to her dedication and expertise. Learn more about some of TP's top products and how they strengthen the company's vision and bring value to our partners and collaborators.
Alert: This episode includes a TP Women Bonus Question!
Disclaimer: Please note that our products are continuously evolving. This episode was recorded in June 2024, reflecting the current state of our offerings.
Let’s chat with Garion Brown, VP of Virtualization Technologies at Teleperformance, about the transformative impact of Platform Engineering on user experience. Learn about self-service capabilities, automation, and self-healing infrastructure and how these innovations are reshaping technology interaction. Listen to strategic insights about Teleperformance’s pioneering user-centric engineering solutions.
Join our conversation with Varun Sharma, the Director of Global Cloud Solutions at Teleperformance, about the development, challenges, and transformative impact of TP’s robust Global Cloud Network for in-house workers and business partners worldwide and learn how the evolution of global cloud networks and how they're reshaping the future of technology infrastructure.
Along with TP's Global Vice President of IT Digital Transformation in Teleperformance, Greg Vise, learn how Gen AI is reshaping our industry and driving digital transformation through practical applications and real-world impact, propelling organizations forward in their digital transformation journey. Listen to strategic insights from our guest and check how TP is shaping the future of digital transformation.
Listen to our podcast to learn about the future of consumer electronic brands in the everything-as-a-service and digital-first landscape. Our experts, @Paul O’Hara and @Dimitris Kazazakis discuss industry trends and practices that elevate the customer experience.
Explore the essentials of multi-cloud management with Bharat Koul, Global IT Director of Cloud Solutions for Teleperformance, and hear all the insights, strategies, and best practices on orchestrating resources across diverse cloud environments for optimal performance and resilience, enhancing geographical reach, redundancy, and flexibility while mitigating risks.
Let's sit down with TP's Global IT Program Manager at the Global Cloud PMO, Vineet Kumar, to talk strategies, innovations, and security in relation to the ever-evolving role of project managers who operate in the cloud landscape. Learn how PMs are maximizing results while ensuring cost-effectiveness and scalability while leveraging the power of collaboration and which team dynamics are key to driving successful projects in the cloud.
Samsung and Teleperformance are partnering to Create an Intelligent and Efficient Customer Service Operation. Learn how Samsung successfully applied A.I. and automation to deliver 24/7 customer support.
Two industry powerhouses, Michael Aronowitz, EVP of Digital Sales at Teleperformance, and Paul Joustra, SVP of Transformation at Teleperformance, take the stage to delve deep into the transformative world of Artificial
Intelligence (AI) in the retail industry.
Join TP’s Executive Vice President for Global Business Services & Global Head of IT Services, SivaRao Voolapali, in a conversation to learn how IT Service Delivery gets the
most out of technology, people, and processes to act as a catalyst for business transformation, improving operations and driving innovation within our organization.
Learn more about:
- The key components
of a winning IT Service Delivery strategy
- The relevance of
culture shift and open-mindedness in team-leading
- How TP keeps up
with tech trends and tackles modern-day challenges
TP’s Global Senior Vice President of Cloud Center Of Excellence (CoE), Jatin Suri, shares with us the core principles, challenges, and best practices for a structured approach to managing cloud costs and how a proper spending plan can empower organizations through balancing innovation and cost efficiency for sustainable growth.
We hope that you enjoy our journey through Portugal! Next stop: USA!
In this Open Doors series episode, learn what it's like to work at Teleperformance in the USA through our amazing colleagues who shared their experiences. What makes them stay at TP? What are the initiatives and activities that make TP a great place to work?
Teleperformance in the USA offers world-class facilities and fantastic programs. Our passionate colleagues will welcome you regardless of your background.
Ready to take your career to the next level? Join us as we discover what TP in the USA has to offer.
Welcome to our "DE&I: The Role It Plays for Women and Minorities" podcast hosted by Rob Marshall, EVP. Join us as we dive deep into the significance of DEI for every individual, with a special emphasis on its impact on women and minorities in the workplace.
In this episode, we engage in meaningful conversations with influential guests who bring unique perspectives to the table. Our distinguished lineup includes Mamta Rodrigues, TP Global President BFSI; USAA Rob Bragg, SVP; and Comcast Cable Corp. Joy Park, VP. Together, we explore how organizations can extend their DEI initiatives beyond mere rhetoric and integrate them seamlessly into day-to-day operations without disruption.
Through thought-provoking discussions, we unravel the ways in which DEI practices enhance employee engagement, productivity, and overall workplace dynamics. Our podcast equips both leaders and employees with practical insights and actionable strategies to foster an inclusive culture where everyone can thrive.
Join us on this enlightening journey as we dismantle barriers, bridge divides and pave the way for a more diverse, equitable, and inclusive future. Tune in and be part of the DEI revolution in the corporate world.
In an insightful LinkedIn Live discussion, Chief Business Development Officer, Eric Dupuy, discusses why more and more companies are turning to external service experts to overcome their business challenges. In his conversation with Erin Broecker, Global Director of Content and Product Marketing, Eric outlines the advantages of partnering with external experts in digitally-powered solutions to improve business results and eliminate
operational inefficiencies.
Listen to our podcast today.
Having a number one mentality does not just mean that we’re gunning for our business goals; it also means our people’s mindset is paramount to our success. Unleashing their enormous potential and empowering them by fostering a culture centered on their experience is key to sustainable and responsible growth.
Join us as we talk with our very special guest, our very own TP PH CEO, Francisco "Sisco" Lara, as he walks us through the critical components of having a number one mindset, and how we can cultivate it in our people as leaders.
Listen: in today's ever-evolving workplace, leaders who want to thrive must learn to unlock the full potential of their team. And one of the most powerful tools at their disposal is the art of active listening. When leaders make a conscious effort to truly listen to their team members, they can unleash a whole new level of engagement, creativity, and productivity.
In this exciting episode of our podcast, we sit down with TP Philippines Chief People Officer Jeffrey Johnson to explore the transformative power of active listening. Jeffrey shares some of the top employee listening strategies we use here at TP to create a culture of openness, trust, and growth.
Don’t miss out on this enlightening conversation and learn how to unlock your team's full potential through the power of active listening!
After an incredible journey through India, TP Open Doors is excited to announce its next stop: Portugal!
In this episode of the Open Doors series, we´ve received Ana Sanches, Vice-president of Diversity, Equity, and Inclusion at Teleperformance in Portugal, to learn how diversity and inclusion contribute to our success. Discover why Portugal is an amazing place to work, with fantastic initiatives and perks that prioritize our team's wellness and professional growth.
At Teleperformance in Portugal, we're not only certified as a Great Place to Work, but we also strive to inspire our team to be the best. Ready to take your career to the next level?
Gamification is rapidly accelerating hands-on, experience-centric learning through interactive activities, participation, and constant motivation.
In this podcast, Rahul Jolly, Global President of Travel and Hospitality, and Melissa Chang, Director of Customer Success at Centrical, explore gamification and its role in driving engagement and retention.
The next stop for the Teleperformance Open doors project is Mumbai in India!
Throughout 2023, Teleperformance invites you to join us on virtual tours to our world-class facilities around the world to get a behind-the-scenes look at our high-tech, high-touch operations in the Open Doors project. To show the world that we believe Teleperformance is the best place to work, our facilities enable, empower, and inspire our employees!
Keep informed about everything that is happening in Teleperformance in India!
Listen to our podcast and discover what makes Teleperformance a place ten times certifies as a Great place to work, The Best Organization for Women Recipient of the Economic Times, and the winner of the Vision & Innovation Summit & Award 2022.
Speak up for what you believe in but with compassion, kindness, empathy, and love and this is what Rupam adheres to.
Let’s hear it from her!
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