Texas Quality Assurance – Quality Management Simplified

Welcome to #QualityMatters — the podcast where quality management meets the real world. Hosted by Kyle Chambers, founder of Texas Quality Assurance and creator of the TQA Cloud platform, this show makes ISO 9001, ISO 45001, and API Q1 practical, understandable, and actually useful for everyday business operations. Each episode explores what quality and risk management really look like on the ground — in manufacturing shops, industrial services, oil and gas, and field operations — where the work is fast-paced, the people are stretched thin, and every process has to make sense to survive. You’ll hear how to: Build and maintain systems that support ISO 9001 without drowning in paperwork. Turn audits, NCRs, and CAPAs into opportunities for improvement instead of frustration. Simplify document control and version management using tools that your team will actually use. Train employees effectively and prove competence without endless spreadsheets. Bring risk-based thinking to life in a way that fits your company’s culture and resources. Use management review and internal audits to drive real performance — not just tick boxes. Understand how technology, AI, and mobile tools are transforming the QMS landscape. Kyle brings over two decades of hands-on experience working with organizations across Texas and beyond, helping small and mid-sized businesses reach compliance with ISO 9001, ISO 45001, and API Q1. He knows the standards, but more importantly, he knows how people actually work — and where quality systems succeed or fail in the field. The #QualityMatters podcast started as a way to make complex topics like “risk-based thinking” or “document control” simple, relatable, and even a little fun. From customer satisfaction and safety culture to supplier quality and management of change, every episode breaks down a real-world challenge and offers actionable takeaways you can use right away. Whether you’re a Quality Manager, Safety Coordinator, or small-business owner wearing too many hats, #QualityMatters gives you common-sense tools to make compliance achievable and improvement sustainable. New episodes drop monthly, featuring interviews with quality leaders, safety professionals, auditors, and entrepreneurs who prove that quality truly matters — not just in documentation, but in the way teams work every day.

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When to Tweak vs. When to Scrap: The Power of Iterative Design in Quality Management

In the latest mini-episode of Caleb’s Corner, we dove into a crucial topic every quality professional faces: When do you keep tweaking your system, and when is it time for a total overhaul? This fundamental concept, often described as Iterative Design vs. Radical Redesign, isn’t just for software developers; it’s highly applicable across all areas... The post When to Tweak vs. When to Scrap: The Power of Iterative Design in Quality Management appeared first on Texas Quality Assurance - Quality Management Simplified.

06-15

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Ep 217 – The Most Innovative Companies Do the Basics Exceptionally Well #QualityMatters

When you think of innovation in manufacturing, do you picture automation, robotics, or AI-driven workflows? In this episode, Cy Rankin challenges that notion by sharing a counterintuitive truth: sometimes, the most innovative thing you can do is make your business boring—in all the right ways. Cy leads Texas Stress, a Houston-based company that specializes in... The post Ep 217 – The Most Innovative Companies Do the Basics Exceptionally Well #QualityMatters appeared first on Texas Quality Assurance - Quality Management Simplified.

06-11

29:19

Ep 216 – Climate Change Amendment in ISO 9001 #QualityMatters

Understanding the Climate Change Amendment in ISO 9001 In Episode 216 of #QualityMatters, we explore the climate change amendment, a concise yet impactful update to ISO 9001 that compels organizations to identify and address climate-related risks within their quality management systems. This climate change amendment—just two lines of text—requires companies to determine whether climate change... The post Ep 216 – Climate Change Amendment in ISO 9001 #QualityMatters appeared first on Texas Quality Assurance - Quality Management Simplified.

06-07

30:57

How to Become a Certified Welding Inspector (CWI) — Real-World Guide from Caleb's Corner | #QualityMatters

Welcome to the very first episode of Caleb’s Corner, part of the #QualityMatters podcast! If you’re a welder, inspector, or anyone curious about stepping into the welding inspection world, this episode is your step-by-step, real-world guide on how to become a Certified Welding Inspector (CWI). Based on Caleb’s personal journey — from welding school to... The post How to Become a Certified Welding Inspector (CWI) — Real-World Guide from Caleb's Corner | #QualityMatters appeared first on Texas Quality Assurance - Quality Management Simplified.

06-04

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Ep 215 – The Real Cost of Poor Quality? #QualityMatters

🎙️ Quality Matters Episode 215: What’s the Real Cost of Poor Quality? In this episode of the #QualityMatters podcast, Kyle and Caleb dive deep into a topic that touches every business, from manufacturing to customer service—the true cost of poor quality. But this isn’t your typical lecture on scrap and rework. The guys bring stories,... The post Ep 215 – The Real Cost of Poor Quality? #QualityMatters appeared first on Texas Quality Assurance - Quality Management Simplified.

05-20