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The Airbnb Superhost

The Airbnb Superhost

Author: Neil Harvey

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Welcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb. 

In each episode, lasting about 15 minutes, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 10 consecutive years as a qualifying Airbnb Superhost and hosting over 2000 guests from over 40 countries.

With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication.

In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar.

Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. 

136 Episodes
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Episode 136 – Does Anything Ever Get Broken?What happens when your Airbnb guests break something? And what if the thing they break is actually your way of thinking? After eleven years of hosting and around 19,000 guest-nights, I've come to accept that things occasionally get broken. It's part of welcoming strangers into a working home. But when a mysterious broken fridge door turns up with a vital piece missing, I'm left wondering whether someone has been covering their tracks! That little in...
Get rid of what you don’t want to make room for what you do want. What does throwing away a 60-year-old armchair have to do with making more than £300 from Airbnb the very next day? Quite a lot, as it turns out. In this episode, I explore something I first learned many years ago called the Principle of Vacuum: Get rid of what you don't want to make room for what you do want. It's a principle that has followed me throughout my Airbnb journey — sometimes without me even realising it. I share ho...
Episode 134 — Airbnb: The Entrepreneur’s Training Ground What if the best place to learn how to run a business isn't in a classroom, on a course, or by risking tens of thousands of pounds? What if it's your spare room? In this episode, I explore why I describe Airbnb as a “business in a box”—and why becoming a live-in host can teach you many of the skills every entrepreneur eventually needs. I share the story of one of the students who helped me run my Airbnb before taking what he'd learned b...
Episode 133 Show Notes The Dome at the bottom of my garden has witnessed rather a lot of romance over the years. Marriage proposals. Newlyweds. Candlelit pathways. Engagement rings hidden inside fruit. And then... there was the Viagra. In this episode, I share five very different stories from my years of hosting guests in the Dome — some genuinely touching, some wonderfully unexpected, and one that required a particularly good pair of rubber gloves. You'll hear about an encounter with a film ...
What happens when your Airbnb is full — but one of your regular guests still needs somewhere to stay? You send them next door! In this episode, I explore something I rarely hear mentioned when people talk about running an Airbnb: the importance of having great relationships with your neighbours. It starts with a young Malaysian student arriving in the UK for the first time. I'd promised to collect her from the bus stop after dark — before realising I wasn't actually going to be there. One pho...
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