In today’s fast-paced world, AI has moved from being a corporate buzzword to a hands-on tool for everyday life. With tools like ChatGPT, Gemini, and Claude now widely accessible, the conversation is shifting from what AI is to how it can actually help individuals. From boosting productivity to transforming education, AI is poised to become the most intelligent personal assistant we've ever had—available on demand, 24/7. A recent McKinsey study found that AI could automate up to 60-70% of employee workloads, underscoring its transformative potential.But how can individuals, not just businesses, fully leverage AI as a true personal assistant? What creative, secure, and sustainable ways are there to integrate AI into our personal and professional lives?In this episode of The AppleOne Podcast, host Brett Howroyd welcomes back Jordan Morrow, Senior Vice President of Data and AI Transformation, for an insightful discussion on exactly that. They explore how AI can be a pocket-sized PhD partner, a life coach, and even a tutor—all without breaking the bank.Key Highlights from the Conversation:AI as a Pocket-Sized PhD: Jordan emphasizes that AI should be viewed not as a tool, but as a trusted partner. Whether you're planning a trip, building a business, or writing a paper, AI can break down complex tasks and guide you with expert-level insight.How to Choose and Use the Right AI Tool: Morrow outlines the strengths of ChatGPT, Claude, and Gemini—offering guidance on when to use which, how to ensure data privacy, and why paid versions can be worth the investment for advanced users.AI’s Role in Education and Personal Growth: From tutoring underserved students to helping Morrow’s son build personalized workout plans, the episode showcases how AI is democratizing intelligence and becoming a mentor, not just a machine.Jordan Morrow is the Senior Vice President of Data and AI Transformation, a role that sits at the intersection of technical innovation and human development. Widely recognized as a thought leader in data literacy and AI enablement, Jordan has worked with organizations around the world to help bridge the gap between human potential and technological advancement. He is a published author, frequent keynote speaker, and holds deep expertise in applying AI to business and education.
In this episode of The People Business, host Brett Howroyd chats with Jordan Morrow—Senior Vice President, Data and AI Transformation at ActOne Group—about how to make AI your personal assistant. Jordan shares practical ways anyone can integrate AI into their daily lives.From crafting travel plans and workouts to breaking down complex learning topics and business goals, Jordan explains how tools like ChatGPT, Claude, and Gemini can serve as your on-demand team of experts. He emphasizes viewing AI not as a novelty or threat, but as a trusted digital partner—your own Jarvis, ready to help you think, learn, and work more efficiently.Jordan also dives into the growing impact of AI in education and the workplace. He encourages students to use AI as a tutor while maintaining critical thinking, and urges leaders to redeploy saved hours into passion projects—not just more tasks. For those considering a paid model, Jordan explains when and why investing in secure, customizable AI tools makes sense.Curious about how to start using AI in a meaningful, responsible way? Don’t miss this insightful episode.For more information or to connect about this episode, please click <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">here</a>.
In a business climate where agility is currency and legacy systems can quickly become liabilities, organizations across industries are being forced to confront their technological shortcomings. A 2023 McKinsey study revealed that 70% of digital transformations fail, often due to resistance to change or poor implementation planning. This episode of The AppleOne Podcast is timely for any leader facing the tough but critical decision of updating decades-old infrastructure.So how do you turn a 145-year-old legacy organization into a nimble, tech-forward operation without losing institutional knowledge or alienating your workforce?In this episode of The AppleOne Podcast, host Brett Howroyd sits down with Admiral Brian Luther, CEO of Navy Mutual, to discuss the bold, multi-year digital transformation he led at one of the oldest mutual aid organizations in the U.S. From clean-sheet thinking to cloud migration, Luther shares how he steered Navy Mutual through a sea change—both technologically and culturally—without capsizing.Key Takeaways from the Conversation:From Bricked Solutions to APIs: Navy Mutual moved from rigid integrations to scalable, flexible, API-driven architecture to avoid vendor lock-in and support long-term agility.Change Management as a Core Strategy: The transformation prioritized retraining, reskilling, and reassigning legacy staff to preserve institutional wisdom while embracing innovation.Innovation Born from Intentional Design: The three-phase plan—design, build, and launch the future—created a culture shift, leading members to call Navy Mutual “innovative” for the first time in its history.Admiral Brian Luther is a retired U.S. Navy officer with over 34 years of service, including time as a carrier strike group commander and Navy budget officer at the Pentagon. Post-retirement, he joined Navy Mutual and became CEO, leading strategic innovation grounded in financial literacy and member service. His leadership philosophy is rooted in servant leadership, discipline, and transparency—principles honed in both combat and the boardroom.
In a business climate where agility is currency and legacy systems can quickly become liabilities, organizations across industries are being forced to confront their technological shortcomings. A 2023 McKinsey study revealed that 70% of digital transformations fail, often due to resistance to change or poor implementation planning. This episode of The AppleOne Podcast is timely for any leader facing the tough but critical decision of updating decades-old infrastructure.So how do you turn a 145-year-old legacy organization into a nimble, tech-forward operation without losing institutional knowledge or alienating your workforce?In this episode of The AppleOne Podcast, host Brett Howroyd sits down with Admiral Brian Luther, CEO of Navy Mutual, to discuss the bold, multi-year digital transformation he led at one of the oldest mutual aid organizations in the U.S. From clean-sheet thinking to cloud migration, Luther shares how he steered Navy Mutual through a sea change—both technologically and culturally—without capsizing.Key Takeaways from the Conversation:From Bricked Solutions to APIs: Navy Mutual moved from rigid integrations to scalable, flexible, API-driven architecture to avoid vendor lock-in and support long-term agility.Change Management as a Core Strategy: The transformation prioritized retraining, reskilling, and reassigning legacy staff to preserve institutional wisdom while embracing innovation.Innovation Born from Intentional Design: The three-phase plan—design, build, and launch the future—created a culture shift, leading members to call Navy Mutual “innovative” for the first time in its history.Admiral Brian Luther is a retired U.S. Navy officer with over 34 years of service, including time as a carrier strike group commander and Navy budget officer at the Pentagon. Post-retirement, he joined Navy Mutual and became CEO, leading strategic innovation grounded in financial literacy and member service. His leadership philosophy is rooted in servant leadership, discipline, and transparency—principles honed in both combat and the boardroom.
In a time of shifting workplace dynamics and increasing interest in purpose-driven business models, cooperatives are quietly reasserting their value. With nearly 30,000 cooperatives operating across the U.S. and serving over 130 million members, their success proves that community-led, member-first enterprises are not relics of the past—they're blueprints for sustainable growth. And amid the uncertainty and complexity defining today’s business environment, leadership grounded in values, execution, and strategic clarity is more essential than ever.So how do cooperatives work—and what can their operational playbook teach all organizations about leadership, strategy, and culture?In this episode of The AppleOne Podcast, host Brett Howroyd welcomes Jason Brancel, President and CEO of OAK Street Resources, to demystify the cooperative model. Drawing on his deep roots in agriculture and decades of executive leadership, Jason shares a framework for high-functioning organizations that’s equally relevant to Fortune 500 firms and mission-driven co-ops alike.Key takeaways from the conversation:Cooperatives thrive by doing collectively what individuals cannot, guided by seven enduring principles such as member control and concern for community.Strategy must be connected to execution through honest capability assessments, mission alignment, and a strong culture “by design.”Effective hiring and onboarding begin with clarity, panel collaboration, and early engagement, while retention requires ongoing conversations and visible development pathways.Jason Brancel is a veteran executive with leadership experience across cooperatives generating up to $1.3 billion in sales. From his Wisconsin farm roots to executive coaching and M&A advisory today, Jason’s career spans roles including Chief Financial Officer and CEO. He now helps organizations execute strategic visions with integrity and impact.
In this Career Paths episode of The AppleOne Podcast, host Brett Howroyd explores the essential—and often underestimated—world of trucking with two guests who know it well: Chip Stewart, VP of Service Operations at Select Transportation Resources in Houston, and Jill Apperson, Area Manager at AppleOne in North Carolina.Together, they break down why trucking remains one of the most recession-proof industries in the U.S., contributing $940 billion to the economy and employing over 8 million people. They also shine a light on the LEAD ATA program, which develops future industry leaders and tackles the growing technician shortage—an issue that's already impacting operations across the country.Chip shares how today’s technicians are more like tech specialists with some earning over $200K annually thanks to performance-based pay. Jill highlights how staffing pros can connect the right candidates to these stable, well-paying careers—and how influencers are helping reshape the image of trucking for younger audiences.Whether you're a veteran, career changer, or just starting out, this episode reveals how accessible and rewarding the trucking industry can be—no STEM background required.For more information or to connect about this episode <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this Career Paths episode of The AppleOne Podcast, host Brett Howroyd explores the essential—and often underestimated—world of trucking with two guests who know it well: Chip Stewart, VP of Service Operations at Select Transportation Resources in Houston, and Jill Apperson, Area Manager at AppleOne in North Carolina.Together, they break down why trucking remains one of the most recession-proof industries in the U.S., contributing $940 billion to the economy and employing over 8 million people. They also shine a light on the LEAD ATA program, which develops future industry leaders and tackles the growing technician shortage—an issue that's already impacting operations across the country.Chip shares how today’s technicians are more like tech specialists with some earning over $200K annually thanks to performance-based pay. Jill highlights how staffing pros can connect the right candidates to these stable, well-paying careers—and how influencers are helping reshape the image of trucking for younger audiences.Whether you're a veteran, career changer, or just starting out, this episode reveals how accessible and rewarding the trucking industry can be—no STEM background required.For more information or to connect about this episode <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this episode of The AppleOne Podcast -- Hiring Made Human series -- host Brett Howroyd is joined by co-host Nicole McMurray for a powerful conversation on one of today’s most urgent topics: hiring and retaining AI-enabled talent.Their guest, Alex Swartzall, Managing Director of Insights at Jobs for the Future, brings both big-picture perspective and actionable insight into how AI is reshaping the workforce—and what leaders can do about it.From redefining job roles to empowering employees as AI collaborators, Alex walks listeners through the skills that matter most right now (think resilience, agility, and lifelong learning), and why hiring for adaptability may be even more important than technical know-how. She shares why your existing team could be your biggest AI asset—and how to unlock their potential through upskilling and trust.Brett and Nicole also explore how AI can be a retention tool, helping organizations personalize career paths, increase engagement, and create a future of work that works for everyone.Alex offers a look inside JFF’s new AI Ready Workforce report, revealing how AI is affecting tasks—not entire jobs—and why leaders should prioritize the “human spark” in both hiring and decision-making.Wondering how to keep hiring human while embracing the power of AI? This episode delivers a thoughtful, inspiring look at where we’re headed—and how to get there.Whether you're an HR leader, executive, or someone navigating the changing job landscape, this episode is full of practical takeaways for building a future-focused, AI-smart workforce.Connect with our guests”Alex Swartzall – <a href="https://urldefense.com/v3/__https://www.jff.org/ai__;!!BJV99LQXiodT!jg0UXEm91RexfDGC4Cwq63Vo4ZQwPAdJwuSf4onYKyVQHKgEBgqW2hy8D5TrJuU1pPGEDDJtLWFc_Nw2jFrC6Cs$">jff.org/ai</a>Nicole McMurray – <a href="mailto:nmcmurray@appleone.com">nmcmurray@appleone.com</a> | 📞 407-786-6411For more information or to connect about this episode, please <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this episode of The AppleOne Podcast -- Hiring Made Human series -- host Brett Howroyd is joined by co-host Nicole McMurray for a powerful conversation on one of today’s most urgent topics: hiring and retaining AI-enabled talent.Their guest, Alex Swartzall, Managing Director of Insights at Jobs for the Future, brings both big-picture perspective and actionable insight into how AI is reshaping the workforce—and what leaders can do about it.From redefining job roles to empowering employees as AI collaborators, Alex walks listeners through the skills that matter most right now (think resilience, agility, and lifelong learning), and why hiring for adaptability may be even more important than technical know-how. She shares why your existing team could be your biggest AI asset—and how to unlock their potential through upskilling and trust.Brett and Nicole also explore how AI can be a retention tool, helping organizations personalize career paths, increase engagement, and create a future of work that works for everyone.Alex offers a look inside JFF’s new AI Ready Workforce report, revealing how AI is affecting tasks—not entire jobs—and why leaders should prioritize the “human spark” in both hiring and decision-making.Wondering how to keep hiring human while embracing the power of AI? This episode delivers a thoughtful, inspiring look at where we’re headed—and how to get there.Whether you're an HR leader, executive, or someone navigating the changing job landscape, this episode is full of practical takeaways for building a future-focused, AI-smart workforce.Connect with our guests”Alex Swartzall – <a href="https://urldefense.com/v3/__https://www.jff.org/ai__;!!BJV99LQXiodT!jg0UXEm91RexfDGC4Cwq63Vo4ZQwPAdJwuSf4onYKyVQHKgEBgqW2hy8D5TrJuU1pPGEDDJtLWFc_Nw2jFrC6Cs$">jff.org/ai</a>Nicole McMurray – <a href="mailto:nmcmurray@appleone.com">nmcmurray@appleone.com</a> | 📞 407-786-6411For more information or to connect about this episode, please <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this episode of The AppleOne Podcast, host Brett Howroyd is joined by co-host Nicole McMurray for a deep dive into the evolving role of artificial intelligence in the workplace. Their guest, AI expert and Model Mind founder Loren Horsager, shares his insights on what it truly means to become an AI-enabled company—and why understanding AI is more important than ever.With over three decades of experience in AI, Loren breaks down the concept of AI as humanized technology, explaining how organizations can leverage it to enhance—not replace—human roles. He explores the balance between automation and human oversight, emphasizing that AI is a tool for efficiency rather than a job eliminator. From training programs to real-world applications, he highlights how businesses of all sizes can integrate AI into their existing processes.Nicole and Brett also discuss Model Mind’s unique managed internship program, which equips interns with AI skills while directly benefiting the companies they work with. Loren shares powerful success stories, including how one intern transformed his career—and his life—through AI training.Curious about how AI can impact your industry? Whether you’re an executive, an HR professional, or someone looking to future-proof your career, this episode is packed with insights on navigating the AI revolution.Pass it along and subscribe for more conversations that open doors to new career paths.Connect with Our Guests:Loren Horsager – <a href="https://modelmind.ai/">www.modelmind.ai</a> | <a href="mailto:Loren.Horsager@modelmind.com">Loren.Horsager@modelmind.com</a>Nicole McMurray – <a href="nmcmurray@appleone.com">nmcmurray@appleone.com</a>For more information or to connect about this episode, please <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this episode of The AppleOne Podcast, host Brett Howroyd is joined by co-host Nicole McMurray for a deep dive into the evolving role of artificial intelligence in the workplace. Their guest, AI expert and Model Mind founder Loren Horsager, shares his insights on what it truly means to become an AI-enabled company—and why understanding AI is more important than ever.With over three decades of experience in AI, Loren breaks down the concept of AI as humanized technology, explaining how organizations can leverage it to enhance—not replace—human roles. He explores the balance between automation and human oversight, emphasizing that AI is a tool for efficiency rather than a job eliminator. From training programs to real-world applications, he highlights how businesses of all sizes can integrate AI into their existing processes.Nicole and Brett also discuss Model Mind’s unique managed internship program, which equips interns with AI skills while directly benefiting the companies they work with. Loren shares powerful success stories, including how one intern transformed his career—and his life—through AI training.Curious about how AI can impact your industry? Whether you’re an executive, an HR professional, or someone looking to future-proof your career, this episode is packed with insights on navigating the AI revolution.Pass it along and subscribe for more conversations that open doors to new career paths.Connect with Our Guests:Loren Horsager – <a href="https://modelmind.ai/">www.modelmind.ai</a> | <a href="mailto:Loren.Horsager@modelmind.com">Loren.Horsager@modelmind.com</a>Nicole McMurray – <a href="nmcmurray@appleone.com">nmcmurray@appleone.com</a>For more information or to connect about this episode, please <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this episode of The AppleOne Podcast Career Paths series, host Brett Howroyd sits down with Shawna Alvarado to explore the evolving landscape of construction. As the second generation at O’Donnell Plastering, Shawna’s career path—from cosmetology to construction—reflects the industry's expanding opportunities and the growing presence of women in roles ranging from tradespeople to executives.Shawna highlights the diverse career paths available in construction, emphasizing that passion and dedication matter more than background or gender. She also discusses the balance between formal education and hands-on experience, noting that success in the field often comes from a mix of both.A longtime advocate for women in construction, Shawna shares insights from her 28 years with the National Association of Women in Construction (NAWIC). She sheds light on how organizations like NAWIC are helping to bridge the gap, increase awareness, and support women entering the industry.Curious about a career in construction or know someone who should hear this? Don’t miss this insightful episode. Pass it along, and subscribe for more conversations that open doors to new career pathsFor more information or to connect about this episode, please click <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">here</a>.
In this episode of The AppleOne Podcast Career Paths series, host Brett Howroyd sits down with Shawna Alvarado to explore the evolving landscape of construction. As the second generation at O’Donnell Plastering, Shawna’s career path—from cosmetology to construction—reflects the industry's expanding opportunities and the growing presence of women in roles ranging from tradespeople to executives.Shawna highlights the diverse career paths available in construction, emphasizing that passion and dedication matter more than background or gender. She also discusses the balance between formal education and hands-on experience, noting that success in the field often comes from a mix of both.A longtime advocate for women in construction, Shawna shares insights from her 28 years with the National Association of Women in Construction (NAWIC). She sheds light on how organizations like NAWIC are helping to bridge the gap, increase awareness, and support women entering the industry.Curious about a career in construction or know someone who should hear this? Don’t miss this insightful episode. Pass it along, and subscribe for more conversations that open doors to new career paths.For more information or to connect about this episode, please click <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">here</a>.
In this episode of The AppleOne Podcast’s People Business series, host Brett Howroyd and AppleOne Regional Vice President Nicole McMurray are joined by Tanya Zion, Product Manager of Engagement Services for AIM, to discuss the critical connection between retaining great talent and attracting new talent. Tanya, a seasoned expert in people, processes, and communication, shares actionable strategies for building a workplace culture that keeps employees engaged and inspires top performers to join.Tanya emphasizes the importance of understanding your organization’s culture, opportunities, and core values when identifying talent. She also highlights how addressing communication and process gaps can alleviate employee stress, leading to improved productivity, profitability, and overall job satisfaction. Drawing from her experience working across diverse industries, Tanya illustrates the transformative power of a people-centered approach.For HR professionals and executives, Tanya’s advice is straightforward: Focus on retention by cultivating a supportive and dynamic culture—it’s the foundation for attracting the best talent.For more information or to connect about this episode, please <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this episode of The Apple One Podcast Career Paths series, host Brett Howroyd chats with Jonathan Perez, Disney Ad Sales' Director of Category Strategy, about navigating the ever-changing world of media strategy. With 17 years in the industry, Jonathan shares how ad placements have evolved—from traditional platforms like TV and radio to today’s digital and streaming powerhouses.Jonathan pulls back the curtain on the behind-the-scenes work of media strategists. These experts ensure brands connect with their audiences by optimizing ad placements across diverse platforms. He breaks down how client marketing teams, ad agencies, and media sales groups like Disney Ad Sales collaborate to shape the broader advertising landscape. Jonathan also shares practical advice for anyone eyeing a career in this fast-paced field. Skills like analytical thinking, strong communication, and proficiency in Excel and PowerPoint are essential. He also underscores the need for adaptability and a commitment to staying current with tech trends and shifting consumer habits.Curious about what it takes to thrive in media strategy? Don’t miss this insightful episode.For more information or to connect about this episode, please click here. <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">here</a>.
In this episode of The Apple One Podcast Career Paths series, host Brett Howroyd chats with Jonathan Perez, Disney Ad Sales' Director of Category Strategy, about navigating the ever-changing world of media strategy. With 17 years in the industry, Jonathan shares how ad placements have evolved—from traditional platforms like TV and radio to today’s digital and streaming powerhouses.Jonathan pulls back the curtain on the behind-the-scenes work of media strategists. These experts ensure brands connect with their audiences by optimizing ad placements across diverse platforms. He breaks down how client marketing teams, ad agencies, and media sales groups like Disney Ad Sales collaborate to shape the broader advertising landscape. Jonathan also shares practical advice for anyone eyeing a career in this fast-paced field. Skills like analytical thinking, strong communication, and proficiency in Excel and PowerPoint are essential. He also underscores the need for adaptability and a commitment to staying current with tech trends and shifting consumer habits.Curious about what it takes to thrive in media strategy? Don’t miss this insightful episode. For more information or to connect about this episode, please click here. <a href=https://www.appleone.com/Resources/appleone-show-feedback.aspx>here</a>.
In this episode of The Apple One Podcast’s Career Paths series, host Brett Howroyd speaks with Catherine Hyodo, LA Metro Market Managing Partner at Grant Thornton, about careers in professional services. Catherine shares insights from her 30-year career, highlighting the dynamic opportunities in auditing, tax, and consulting for clients ranging from startups to Fortune 500 companies.Catherine discusses the skills needed to thrive — curiosity, adaptability, and collaboration—and emphasizes the clear growth paths and financial stability the industry offers. She also touches on how AI is enhancing efficiency while reinforcing the importance of diversity and inclusion in the workplace.For anyone exploring professional services, Catherine’s advice is simple: stay curious, embrace learning, and know this industry offers rewarding, long-term career opportunities.For more information or to connect about this episode, please click <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">here</a>.
In this episode of The Apple One Podcast’s Career Paths series, host Brett Howroyd chats with Adam Nourafchan, co-founder of Lunada Rose Partners, a real estate investment firm focused on properties across Southern California and the Sunbelt. Adam shares how real estate offers career paths for all kinds of skill sets — whether you’re into numbers, creativity, or building connections. From development to property management and finance, there’s a role for everyone in this dynamic industry.Adam opens up about his journey, from joining his family’s real estate business to working in private equity and back again. He advises anyone looking to break into the field to network, learn the industry, and remember, “Nothing changes if nothing changes.” Technology is reshaping real estate, too, but Adam emphasizes the importance of relationships and local expertise in this people-driven business.For more information or to connect about this episode click <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx ">here</a>.
In this episode of The Apple One Podcast’s Career Paths series, host Brett Howroyd speaks with Damon Polioudakis, a computational biologist dedicated to developing therapies for genetic diseases. Damon shares insights into the diverse roles within the science ecosystem, from lab work and data analysis to regulatory and business functions. He emphasizes that careers in science aren’t limited to lab roles—there are pathways in business development, legal, and regulatory support that are crucial to scientific progress.Damon also discusses AI’s emerging role as a “co-pilot,” streamlining tasks like coding and data analysis, though it has limitations. For those interested in a science career, Damon advises getting hands-on lab experience as early as possible. His journey offers valuable guidance for anyone exploring the wide-ranging opportunities within science.For more information or to connect about this episode, please <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">click here</a>.
In this episode of The Apple One Podcast’s The People Business series, host Brett Howroyd dives into Buffalo, New York’s revitalization efforts, highlighting transformative work in brownfield redevelopment and workforce training. With insights from Stephen Tucker, CEO of the Northland Workforce Training Center, and Peter Cammarata, former president of the Buffalo Urban Development Corporation (BUDC), this episode explores the city’s shift from vacant industrial sites to thriving business hubs.The episode showcases how initiatives led by BUDC and Northland Workforce Training Center are preparing Buffalo residents for careers in advanced manufacturing and clean energy. Tucker explains how Northland trains locals for in-demand careers, while Cammarata details BUDC’s role in redeveloping key sites like Buffalo Lakeside and Riverbend Commerce Parks. Supported by New York State grants, these projects revitalize neglected areas, create jobs, and bring back economic growth to Buffalo.Have questions about this episode or want to know more about our work? <a href="https://www.appleone.com/Resources/appleone-show-feedback.aspx">Click here to connect with us.</a>