About Diana Gelston:Diana Gelston is the chief commercial officer of Best Buy Health for Best Buy Co. Inc. In her role, she is responsible for building and strengthening the company’s commercial relationships that aim to enable care at home for everyone. Diana leads a large, diverse team in creating and executing high-impact, go-to-market strategies that support the company’s mission to enrich and save lives through technology and meaningful connections. At Best Buy Health, she is focused on developing integrated technology services and offerings that support consumers wherever they are on their health journey and improve the care-at-home experience. Previously, Diana has successfully launched and developed more than a dozen sales and marketing teams in tech, medical devices, digital health, and healthcare information systems at Amazon Business Healthcare, Fresenius Medical Care, Philips Healthcare, and other innovative start-ups. Diana earned a bachelor’s degree from the University of Southern California and a certificate in Leadership Development and Business Administration from the University of Pennsylvania’s Wharton Business School. About Carrie Shaw:Carrie Shaw, CEO and founder of Embodied Labs, works at the intersection of storytelling, immersive experience design, and caregiver education. She holds both a bachelor’s degree in Global Public Health and a master’s in Biomedical Visualization. After returning from the Dominican Republic, where she served as a Peace Corps Health Educator, Carrie became the primary caregiver to her mother, who was living with early-onset Alzheimer’s disease. This opened Carrie’s eyes to the needs of the aging services workforce. Carrie speaks to global audiences about her personal journey as a young adult caregiver and her experience as an entrepreneur building a venture-backed digital healthcare company that is revolutionizing the way healthcare providers, caregivers, and patients learn about human health through immersive experiences.Things You’ll Learn:Embodying the experiences of others through immersive training has proven to be a game-changer for Best Buy Health.Connecting on a personal level, whether it's with a patient, caregiver, or consumer, has revolutionized the approach to care and technology support.Individuals retain and internalize knowledge in a way traditional training methods can't offer through immersive experiences.An empathy approach is particularly impactful for the healthcare and technology sectors, making training more effective and memorable for employees.Building a world focused on empathy and thoughtfulness is critical for meeting the diverse needs of individuals as they age.Resources:Connect with and follow Carrie Shaw on LinkedIn.Follow Embodied Labs on LinkedIn and visit their website.Connect with and follow Diana Gelston on LinkedIn.Follow Best Buy on LinkedIn and visit their website.
AI has the potential to revolutionize healthcare, from predictive analytics to operations management to remote patient monitoring.But with so many possibilities, where do we begin? And how do we use AI responsibly with our health information?Harjinder Sandhu is CTO of Health and Life Sciences Platforms and Solutions at Microsoft, where he helps chart Microsoft strategy around the application of large language models in healthcare. Harjinder has founded and cofounded several successful startups centered around AI and healthcare, including Saykara, Twistle and MedRemote.On this episode of The Beat, Harjinder joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss the impact and implications of AI on our health information.Harjinder describes some of the administrative and clinical use cases of AI in healthcare, highlighting what Microsoft’s DAX Copilot can do for clinicians and why he predicts its quick adoption.Listen in for Harjinder’s insight into using artificial intelligence responsibly and learn about generative AI’s potential to improve the patient experience and ‘bring the joy back to medicine’ for clinicians.Topics CoveredHarjinder’s important role in crafting AI strategy at MicrosoftHow Microsoft thinks about the possibilities of AI in the context of healthcareAdministrative and clinical use cases for generative AI in healthHarjinder’s approach to reducing redundancy in the patient journeyThe potential for AI to ‘bring the joy back to medicine’What Microsoft’s AI DAX Copilot can do for clinicians and why Harjinder predicts quick adoptionIntroducing new tech to single physician practices and rural hospitalsAI uses cases we should approach with caution vs. relatively risk-free applicationsThe frameworks Microsoft uses to think rationally about responsible AIWhy Microsoft encourages customers to implement AI solutions with human oversightThe potential for AI to help reduce human bias in healthcareConnect with Harjinder SandhuMicrosoft Health & Life SciencesHarjinder on LinkedInConnect with Dr. Gautam Gulati & Dr. Jessica ShepherdViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedInResourcesAmbient Clinical Intelligence
About Malekeh Amini:Malekeh Amini is the Founder and CEO of Trayt, a healthcare software company dedicated to improving diagnosis and treatments in brain-based disorders, including Autism, ADHD, Depression, Anxiety, substance use, and Alzheimer's, among others. Prior to Trayt, Malekeh was the Senior Vice President of Products & Business Development at Base Health, where she provided the vision connecting new breakthroughs in medical science to the needs of healthcare organizations and consumers. A former consultant with the Boston Consulting Group and the Parthenon Group, Malekeh has provided strategic, operational, and fundraising advice to healthcare and education organizations globally. Malekeh served on the fundraising Board of Baylor College of Medicine in Houston, Texas, and is currently a member of the Board of Directors of the Wings Learning Center in Redwood City. Malekeh has an M.B.A. from Harvard University. She earned her bachelor’s degrees in Communication Sciences (Cognitive Science) and computer science and her master’s in Systems Engineering at the University of Southern California.About Nancy Byatt:Dr. Byatt is a perinatal psychiatrist and physician-scientist focused on improving systems of care to promote the mental health of parents and children. Her passion for her work is deeply rooted in her experiences as a clinician, researcher, daughter, and mother. She is a Professor with Tenure of Psychiatry, OB/GYN, and Population and Quantitative Health Sciences at UMass Chan Medical School. She developed the Massachusetts Child Psychiatry Access Program (MCPAP) for Moms. MCPAP for Moms is a statewide program that has 1) increased access to mental health care for thousands of perinatal individuals, 2) become a national model for perinatal mental health care, and 3) impacted state and national policies and funding. She is the Founding Executive Director of the Lifeline for Families Center and Lifeline for Moms Program at UMass Chan Medical School. The Center’s activities include capacity building, consultation, and research. Dr. Byatt’s research uses implementation science methods to design, implement, and evaluate scalable approaches for improving parental and child mental health services and outcomes. With over ten years of continuous federal funding for her research, Dr. Byatt’s achievements have led to over 90 peer-reviewed publications and book chapters, over 250 presentations, and numerous national awards. Her love is her family, especially her two teenage boys. Her passion is increasing access to and the quality of mental health care. Her mission is to redefine perinatal and family healthcare to include mental healthcare.Things You’ll Learn:Progress at both the state and federal levels demonstrates significant support for maternal mental health initiatives.Federal funding and grants are readily available for perinatal psychiatry access programs, with 29 programs currently operational nationwide.Technology plays a crucial role in streamlining workflows, analyzing data, and offering valuable insights into program effectiveness within maternal mental health initiatives.Technology serves as a catalyst for accelerating care delivery, measuring outcomes, and establishing benchmarks for high-quality maternal mental health services.The healthcare industry possesses the means to accelerate advancements in maternal mental healthcare, emphasizing the critical need to prioritize prevention and support for families to mitigate the intergenerational impact of mental health challenges.Resources:Connect with and follow Nancy Byatt on LinkedIn.Connect with and follow Malekeh Amini on LinkedIn.Follow Trayt Health on LinkedIn and visit their website.Follow UMass Chan Medical School on LinkedIn and visit their website.
About Rajeev Ronanki:Rajeev Ronanki has over 25 years of experience in innovation-driven industry and social change across healthcare and technology. As the CEO of Lyric, his leadership is marked by a commitment to reimagine healthcare through the lens of artificial intelligence to reduce complexity and help simplify the business of care. Previously, Raj spearheaded the transformation of Elevance Health into a digital health platform as President of Carelon Digital Platforms. Prior to that, he established and led Deloitte’s life sciences and healthcare advanced analytics, artificial intelligence, and innovation practices. A best-selling author and an authority on AI in healthcare, Raj is a coveted speaker, recently headlining the inaugural TED AI conference. He champions responsible AI, advocating for human-centric approaches, fairness, and bias reduction in technology. His career is a testament to his visionary leadership, constantly pushing the boundaries of healthcare technology.Things You’ll Learn:Digital transformation in healthcare requires a platform-based approach for seamless integration of data and workflows.Health plans should embrace a platform mindset, invest in ecosystem partnerships, and prioritize the simplification of processes.Predictive analytics can anticipate and prevent diseases, shifting healthcare from reactive to proactive and personalized approaches.Collaboration between stakeholders and technology partners is key to driving transformative change in healthcare.AI should augment human intelligence, not replace it, by automating routine tasks and enabling informed decision-making.Resources:Connect with and follow Rajeev on LinkedIn.Follow Lryic AI on LinkedIn and visit their website.
In traditional journalism, reporters work to present information in an unbiased way.And if you ask Sony Salzman, it’s not difficult to maintain those same standards in creating content for social media. What is difficult is competing with a hyperbolic, fearmongering post designed to go viral.So, how do we know who to trust when it comes to health and medical news? Whose responsibility is it to vet the information we’re consuming?Sony is an Emmy award-winning journalist covering science and medicine and coordinating producer of ABC’s Medical Unit, where she directs health, science and medical coverage across ABCs platforms. Sony supports broadcast streaming and digital content at Good Morning America, GMA3, World News Tonight, Nightline, ABC news.com and ABC News Live.On this episode of The Beat, Sony joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss the rapidly evolving media landscape, an environment that is increasingly riddled with misinformation.Sony walks us through the complex process of producing health news, explaining ABC’s principle of reporting information without bias and her approach to stories based on preprints.Listen in for insight on distilling complex health information in a way people can understand and learn how to discern well-balanced medical news from one-sided content designed for virality.Topics CoveredWhat encompasses the medical and health beat for a reporterSony’s role as Coordinating Producer at the ABC News’ Medical UnitThe infinitely complex process of producing health newsABC’s principle of reporting information without bias and why it’s crucialMaintaining the same standards of accuracy on social media Narrative techniques for drawing people into stories that aren’t inherently interestingHow health reporting has changed since the pandemicSony’s approach to reporting on a study published as a preprintWhy it’s the network’s responsibility to vet the health information it reportsDistilling complex health information in a way people can understandWhat AI can and cannot do when it comes to health reportingLosing the public’s trust in an industry where perfection is the standardThe process of correcting information when a reporter makes a mistakeSony’s challenge to listeners to subscribe to their local paperConnect with Sony SalzmanSony at ABC NewsSony on LinkedInConnect with Dr. Gautam Gulati & Dr. Jessica ShepherdViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedIn
About Justin Dearborn:Justin Dearborn is a seasoned executive with a proven track record of leadership in the healthcare and technology sectors. Currently serving as the CEO of Praia Health, based in the Greater Chicago Area, Justin brings extensive experience in driving innovation and strategic growth initiatives.With a background in digital healthcare, Justin has been instrumental in the development and commercialization of cutting-edge solutions aimed at revolutionizing patient engagement and healthcare delivery. As the CEO of Praia Health, he leads the company in its mission to provide a unified platform for seamless patient interaction, leveraging his expertise to bridge the gap between healthcare providers and consumers.In addition to his role at Praia Health, Justin serves as an Executive in Residence at Providence Digital Innovation Group, where he plays a key role in driving innovation and shaping the future of healthcare technology.Justin's commitment to advancing healthcare extends beyond his executive roles. He serves on the board of several prominent organizations, including Gateway Foundation, Exponential AI, and Curio Digital Therapeutics Inc., where he contributes his strategic insights and industry expertise.Things You’ll Learn:Inertia and reluctance to be early adopters often hinder healthcare's rate of change.Digital transformation presents numerous opportunities, particularly in AI-driven automation, enabling health systems to leverage previous investments effectively.The pandemic both hindered attention to newer healthcare solutions and accelerated the adoption of digital health services, especially in underserved or rural communities.Transitioning from patient to consumer identity facilitates a proactive healthcare approach, emphasizing preventive care and holistic wellness.Progress in digital health can enhance healthcare accessibility and equity, providing significant benefits to traditionally underserved communities.Resources:Connect with and follow Justin on LinkedIn.Learn more about Praia Health on their LinkedIn and website.Discover more about Providence on their LinkedIn and website.
About Ken Washington:Ken Washington brings over three decades of experience in leading technical endeavors for Fortune 100 companies, government contractors, and research laboratories. His leadership roles have involved team-building and shaping strategic visions for large organizations. Notably, he was honored as the 2012 Black Engineer of the Year in Research Leadership and later inducted into both the National Academy of Engineers and the Black Engineers Hall of Fame.Currently serving as the Senior Vice President and Chief Technology & Innovation Officer at Medtronic, Ken also holds board positions at McKesson Corporation and SAE International, where he serves as the Automotive Sector VP. He's been a pivotal member of the Internet Ecosystem Innovation Committee and actively engages in strategic collaborations with universities, notably as a member of the Georgia Tech Advisory Board and former chair of the University of Michigan Leadership Advisory Board.Ken's expertise spans diverse domains, from automotive research and space science to information privacy and high-performance computing technologies. He excels in program and project management, guiding new facility projects, and fostering collaborative system development. His track record includes successful executive-level presentations, business plan developments, and resource optimization strategies, making him a sought-after leader in both the public and private sectors.Things You’ll Learn:Robotics in surgery enhance precision, consistency, and ergonomics, ultimately improving patient outcomes.AI revolutionizes surgery with personalized pre-procedure planning and real-time guidance for surgeons.The future of surgery lies in the combination of robotics, AI, and digital platforms for personalized care.AI algorithms guide surgeons during surgery, enhancing accuracy and precision in procedures.Medtronic is committed to the future of surgery and healthcare with robotics and AI technologies.Resources:Connect with and follow Ken on LinkedIn.Learn more about Medtronic on their LinkedIn and website.
The US scores low on healthcare quality compared to other developed countries due in large part to inequities in the system.But how do we address the needs of underserved communities and improve outcomes for BIPOC populations?And what do we do when the data doesn’t tell the whole story?Jackie Ejuwa is Vice President of Health Transformation at Blue Shield of California, where she leads piloting, evaluation and scaling of new and innovative strategies in support of Blue Shield’s Health Reimagined strategy. A healthcare futurist with a master’s in healthcare leadership, Jackie brings her deep and varied experience in the industry to her role as a health equity champion.On this episode of The Beat, Jackie joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to explain what’s behind the health disparities in underserved populations.Jackie shares how she makes decisions around where to start working toward health equity, discussing Blue Shield of California’s most successful programs to address SDOH in underserved communities.Listen in for Jackie’s insight on recognizing when the data is mismatched from reality and learn how to leverage data-informed decision making to work toward health equity.Topics CoveredJackie’s role as VP of Health Transformation at Blue Shield of CaliforniaWhy the US scores low on healthcare quality compared to other developed countriesTop contributing factors to health disparities in underserved populationsHow Jackie makes decisions re: where to start working toward health equityStrategies for building trust between underserved communities and health professionalsSeeing data from multiple perspectives when it seems mismatched from realityHow to imbed health equity in operations across a health organizationJackie’s most successful pilot programs to address SDOH and reduce health disparitiesImprovements in culturally inclusive dietary recommendationsWhat’s behind the lack of awareness around colon cancer in BIPOC communitiesShifting the medical education process to expand cultural competenceConnect with Jackie EjuwaBlue Shield of CaliforniaJackie at Blue Shield of CaliforniaJackie on LinkedInConnect with Dr. Gautam Gulati & Dr. Jessica ShepherdViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedInResourcesCafecito, Cumbia and SaludCalifornia Assembly Bill 904
About Steve Cagle:Steve Cagle is CEO and a board member of Clearwater, a leading cybersecurity and compliance partner to organizations across the healthcare ecosystem. He assumed the CEO position at Clearwater in May 2018, bringing extensive experience leading, innovating, and scaling healthcare and technology businesses, including having guided a number of companies through critical transformation periods. Formerly, Mr. Cagle was president and CEO of Moberg Pharma North America, a subsidiary of Moberg Pharma AB (OMX:MOB), a publicly traded Swedish pharmaceutical company. Prior to its acquisition by Moberg AB, Mr. Cagle was president and CEO of Alterna LLC, a consumer healthcare products company. Prior to joining Alterna, Mr. Cagle was a principal and executive team member of Sparta Systems, Inc., a software company that provides enterprise quality and compliance management software to pharmaceutical and medical device companies. During his nine-year tenure with the company, he served in numerous leadership positions, including marketing, sales, operations, and product innovation, and was responsible for sales and marketing programs, which contributed to Sparta’s leadership position in the pharmaceutical and medical device industries and to its 100-fold sales growth. Mr. Cagle serves as the executive chairman of CMP Pharma, and he has guided its transformation to an institutionally owned specialty pharmaceutical company. He also serves on the board of the Association of Executives in Healthcare Information Security, one of the leading organizations advancing cybersecurity best practices across the industry. Mr. Cagle holds a Master of Business Administration from New York University's Leonard N. Stern School of Business and a Bachelor of Science degree in finance from Rutgers Business School in New Brunswick, N.J.Things You’ll Learn:Cyberattacks are not just about data; they can disrupt critical healthcare services.Establishing a culture of cybersecurity is essential, with boards and executives being accountable.The healthcare ecosystem requires a shared responsibility for cybersecurity.Continuous risk analysis is essential to ensure organizations remain secure amid evolving threats.Federal initiatives, like the HHS cybersecurity strategy, indicate an increased focus on healthcare cybersecurity.Resources:Connect with and follow Steve on LinkedIn.Learn more about Clearwater on their LinkedIn and website.
About Syam Adusumilli:Syam is a seasoned healthcare leader and strategist, with deep product and strategy expertise across all business lines in Healthcare Payor Organizations. He has deep expertise in cutting-edge technologies, including Data Science and AI, Blockchain, Medical IOT, Voice Biometrics, Computational Epidemiology, Digital Therapeutics, Human Centric Design, Behavioral Nudge, and Care Plan Personalization. Syam has 30+ years of experience in technology and business strategy in healthcare, especially when it comes to managing IT operations, defining vision, strategic planning, partner ecosystems, and product engineering and management in the payor domain. He is seasoned in transforming organizations and driving innovations by leveraging digital and AI. As the current Chief Strategy Officer for GroundGame.Health, he is focused on go-to-market strategy, overall business strategy, and public policy. He is a Masters in Public Health candidate at Brown University and was previously the Chief Transformation Officer for Healthcare at UST Global. He serves as a mentor for several startups in HealthTech and beyond in the US, Israel, and India.Things You’ll Learn:Digital transformation in healthcare is about focusing on the underserved population, bridging the gap in digital literacy, and addressing unmet needs.Technology should be a tool to empower social workers and community organizations, not replace human connection and empathy.Predictive AI should target the root causes of healthcare issues, not merely treat symptoms.Interoperability is crucial for providing comprehensive care, ensuring healthcare providers have access to patient's social and economic contexts.Empowering community-based organizations with technology and unrestricted funds has the potential to drive impactful change in underserved communities.Resources:Connect with and follow Syam on LinkedIn.Learn more about GroundGame Health on their LinkedIn and website.
How do you know if a particular medicine is working?Traditionally, it takes guesswork on the physician’s part and time to find a drug that works for any given patient.But what if we could leverage digital biomarkers to measure the efficacy of a medication very quickly and course correct as needed?Rich Carter serves as Chief Digital Officer at Eli Lilly, where he oversees the teams focused on innovation, user-centered design and digital health.On this episode of The Beat, Rich joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss the future of drug development and clinical trials.Rich describes what digital transformation means in the context of life sciences, explaining how technology can improve drug discovery and accelerate the timeline from discovery to market.Listen in for examples of the 35 digital biomarkers in development at Lilly and learn how Rich’s team thinks about partnering with both physicians and patients to roll out these new digital resources.Topics Covered3 elements of Rich’s role at Lilly—innovation, design and digital healthWhat digital transformation means in the context of life sciencesHow Lilly Direct is working to simplify the patient experienceWhat we do historically in life sciences that doesn’t make sense anymore (given the technology we have today)The potential for AI to remove bias in the drug discovery spaceRich’s insight on accelerating the discovery-to-market process in life sciencesHow Rich’s team uses ‘old data’ to train predictive AI models and why access to data is one of the biggest challenges in life sciencesUsing digital biomarkers to measure the efficacy of a medicine with diverse populationsHow Rich is inspired by the impact his work has on familiesThe 35 biomarkers in different stages of development at Lilly and what that process look likeHow Lilly’s internal incubation lab partners with other innovators in the healthcare ecosystemPartnering with both patients and physicians to roll out digital resourcesConnect with Rich CarterEli LillyRich on LinkedInConnect with Dr. Gautam Gulati & Dr. Jessica ShepherdViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedInResourcesLilly Direct
About Mary Varghese Presti:As GM of Dragon Medical, an AI-powered voice assistant used by clinicians to document in the EHR, Mary Varghese Presti leads the development of AI-based clinical workflows for Microsoft Healthcare & Life Sciences. Mary is a seasoned healthcare executive whose career spans nursing, policy, pharma, and tech.Things You’ll Learn:How the influx of new nurses due to the pandemic was followed by burnout, leading many to leave the profession.Why the development of AI solutions tailored to nurses’ specific needs should focus on hands-free, eyes-free documentation, allowing nurses to prioritize patient care, personalized to their workflow.How exciting technological innovations like virtual nursing and AI promise significant improvements in patient care and outcomes by transforming care delivery, supporting providers, and enhancing the patient experience.Why it’s important to ensure that nursing technology with AI is implemented responsibly, prioritizing inclusiveness, fairness, transparency, security, and privacy.How artificial intelligence and machine learning could have a tangible impact on healthcare providers and patients, with the potential to augment and enhance the work of healthcare professionals.Resources:Connect with and follow Mary on LinkedIn.Follow Nuance Communications on LinkedIn and visit their website.
About Zane Burke:Zane Burke is an internationally recognized healthcare IT leader. Burke has a clear, forward-looking vision for digital healthcare, a unique understanding of the challenges in global healthcare delivery, and a vision for how Quantum Health navigation can better the experience.Burke is focused on creating great healthcare experiences for all and addressing the imbalances in healthcare delivery. At Quantum Health, he leads the consumer healthcare navigation and care coordination company in transforming the healthcare journey by “managing the hard stuff” for employee members and delivering validated claims savings for self-insured employer clients. His leadership drives more awareness of navigation and reaches new markets, ultimately serving more members and improving more lives. Prior to joining Quantum Health, Burke served as chief executive officer of Silicon Valley-based Livongo Health, Inc., a leading software as a service (SaaS) consumer digital health company. He also spent more than two decades at Cerner Corporation, where he concluded his service as the company’s president. He serves on several corporate and nonprofit boards.Things You’ll Learn:Quantum Health's collaboration with Vanderbilt and the affiliated network is setting a new standard for healthcare navigation with a mission to revolutionize healthcare outcomes and provide high-quality networks and navigation solutions for self-insured employers.Digital transformation is reshaping healthcare delivery in 2024, with a focus on providing better member experiences and driving cost control to ensure better clinical outcomes and financial results.Quantum Health's commitment to using AI and ML technologies to improve the member experience and streamline processes, such as real-time intercept, to engage with members at crucial moments, leading to better engagement and rapport.Quantum Health acts as the connective tissue between a clicks and mortar world, amplifying the impact of value-based care.From leveraging health signals for real-time intercept to streamlining pre-authorizations, Quantum Health is using innovative tech to enhance the member experience and drive quality outcomes. Resources:Connect with and follow Zane on LinkedIn.Learn more about Quantum Health on their LinkedIn and website.
The healthcare system has lost its way in large part due to technological advancements, pulling clinicians away from patients to read electronic health records at a computer terminal.But Dr. David Feinberg believes that technology has the potential to solve the problems it created and put doctors and nurses back in front of the people they serve.So, what is Dr. Feinberg’s vision for the future of EHRs? How can we leverage patient data to improve quality of care for individual patients and the healthcare system in general?Dr. David Feinberg is Chairman of Oracle Health, where he is committed to making healthcare more accessible, affordable and equitable.Dr. Feinberg's work advances thought leadership and strategy related to unleashing the healing power of data through an open and connected healthcare ecosystem.On this episode of The Beat, Dr. Feinberg joins host Dr. Gautam Gulati to explain how we might use advanced technologies to ‘get people to care about each other again.’Dr. Feinberg explains why he measures time spent with patients versus time saved by technology and describes how to use the predictive capability of EHR data for better patient engagement.Listen in for insight on leveraging social determinant information in EHRs to improve care and learn how Oracle is reimagining electronic health records to put clinicians back in front of their patients.Topics CoveredDr. Feinberg’s goals around making healthcare systems easier to navigateWhat Dr. Feinberg learned from running health systems at UCLA, Geisinger and GoogleHow Dr. Feinberg brings a commonsense approach to his role at OracleWhy Dr. Feinberg measures time with patients vs. time saved with technologyWhat inspired Dr. Feinberg’s idea to eliminate the waiting room and why it didn’t workHow investing in communities decreases the burden on our healthcare systemHow clinicians might use the social determinant information in Oracle’s EHRUsing the predictive capability of data in EHRs for better patient engagementDr. Feinberg’s open and connected approach to sharing data sets (with appropriate privacy measures and cybersecurity in place)How Dr. Feinberg thinks about mitigating the risks of someone misusing patient dataDr. Feinberg’s fear that we’ll use technology to worsen inequities in healthcareLeveraging advanced technologies to ‘get people to care about each other again’Connect with Dr. David FeinbergOracle HealthConnect with Dr. Gautam Gulati & Dr. Jessica ShepherdViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedInResourcesOracle Clinical Digital Assistant
About Scott Schell:Dr. Schell is an accomplished senior executive, surgeon, and healthcare futurist with over 30 years of experience spanning the healthcare, biotech, and technology sectors both in the US and globally. His leadership roles have included CEO, CMO, Chair, Director, and Executive Consultant, and he brings an extensive background that includes healthcare delivery and operations, pharma, medical devices, clinical trials, and data science. In his leadership roles, Dr. Schell has a proven track record of driving growth, improving operational performance, and creating transforming innovation, through a variety of diverse healthcare contexts. He leads the development and implementation of large-scale population health and predictive analytics platforms at organizations like Alere, the Cleveland Clinic, and UPMC. A serial entrepreneur, he has founded and exited five healthcare startups and served as Managing Partner for a private equity firm with a portfolio of digital health assets. Things You’ll Learn:Healthcare is undergoing a digital revolution, prioritizing patient experience, efficient call center operations, streamlined financial services, and enhanced access.AI and machine learning are pivotal in healthcare, boosting patient experiences, expediting authorizations, and optimizing operations.The healthcare industry must start digital transformation projects by identifying key solutions, embracing change management, and establishing an accountable leadership team.Dr. Scott warns against AI pitfalls like hallucination, offering tips for a robust transformation start.Dr. Scott stresses tech solutions, change management, and proactive leadership for successful automation.Resources:Connect with and follow Scott Schell on LinkedIn.Follow Cognizant on LinkedIn and visit their website.
About Ann Louise Puopolo:Ann Louise is an accomplished and highly respected safety professional and has held many prestigious positions, including Vice President of Enterprise Patient Safety and the Enterprise PSO LLC at CVS Health (until her retirement in 2020) and Vice President of Patient Safety for CRICO (Risk Management Foundation of the Harvard Medical Institutions). More recently, she has been serving as the Chair of the RLDatix Customer Advisory Board since 2022.She calls Boston, MA, home and is an active board member of many local healthcare organizations, including the Tufts Medicine Board of Directors’ Committee on the Quality of Care (since June 2021), Vice-chair at Tufts Medical Center Board of Directors’ Committee on the Quality of Care (since 2018), and the Board of Directors for the Alliance for Quality Improvement and Patient Safety - the trade organization to PSOs (since 2013).Ann Louise has been a long-time collaborator with RLDatix. The relationship began while she was at CRICO, supporting the Harvard Medical School-affiliated institutions with their programs to mitigate risk and improve safety. When Ann Louise moved to CVS Health, she built out their patient safety program. She brought in RL6 to support their retail pharmacy, mail, specialty, infusion, long-term care pharmacies, and MinuteClinic needs.Ann Louise received a Bachelor of Science in Nursing degree from Vanderbilt University and practiced as a critical care nurse at Boston’s Beth Israel Deaconess Hospital.Things You’ll Learn:The COVID-19 pandemic has accentuated the healthcare staffing crisis, but its roots go much deeper. Nurses, the backbone of the healthcare system, often take on more than necessary and are underutilized, contributing to burnout. Ann Louise underscores the potential of technology and data analytics to optimize workforce utilization and enhance patient outcomes.Ann Louise stresses the importance of integrating systems to improve efficiency, highlighting the critical role of data insights in informed decision-making for providers and healthcare organizations.Recognizing the significance of involving frontline healthcare professionals like nurses in decision-making, we can foster a culture of innovation and problem-solving within healthcare organizations by giving them a voice and acknowledging their contributions.Resources:Connect with and follow Ann Louise on LinkedIn.Follow RLDatix on LinkedIn and visit their website.Reach out to Ann at Ann.Puopolo@RLDatix.com
Innovation in healthcare exploded during the pandemic.But many hospitals don’t have the infrastructure to take advantage of this emergent technology. And many people don’t have the devices or connectivity they need to manage their care.So, how do we promote technological equity (also known as techquity)? How do we bridge the digital gap for underserved populations?Gary Lynch is Global Practice Lead & CTO for Healthcare and Life Sciences at Verizon Business, where he manages a team of innovation principals, healthcare strategists and solution architects across the healthcare ecosystem.Gary has over 20 years of experience leading transformation within the healthcare space, with a focus on accountable care, population health, revenue cycle, operations and business development.On this episode of The Beat, recorded live at ViVE 2024, Gary joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss how telecom companies like Verizon will play a crucial role in the future of healthcare delivery.Gary shares strategies for leveraging purpose-built technology to make healthcare more proactive and improve patient engagement in the process.Listen in for Gary’s insight on providing access to care in non-traditional settings and learn how Verizon is partnering with UC Davis Health to improve health outcomes via tech equity!Topics CoveredWhy telecom companies will play a big part in the future of healthcare deliveryGary’s quadruple aim of improving health outcomes, lowering costs and improving the patient and clinician experienceHow Gary thinks about keeping pace with expanding points of access to healthcareGary’s take on the third-party payment system in healthcareVerizon’s partnership with UC Davis to promote health equity via digital inclusionGary’s strategies for leveraging technology to make healthcare proactiveHow Verizon is improving access to care through purpose-built techImproving the patient experience and engagement by way of gamificationHow innovation in the healthcare space accelerated during COVIDVerizon’s aim to help hospitals build the infrastructure to take advantage of emergent techConnect with Gary LynchHealth Care IT & Digital Solutions at VerizonGary on LinkedInConnect with Dr. Gautam Gulati & Dr. Jessica ShepherdViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedInResourcesHeartbreak in the HeartlandVerizon’s Partnership with UC Davis HealthAffordable Connectivity ProgramMedivis
About Dave Sohigian:Dave Sohigian is the CTO at Large at Workday and is tasked with helping customers get the most out of Workday. He is part of the Global Office of the CTO, responsible for communicating Workday’s strategy to customers and prospects, and informing the development organization about market needs to influence future innovation. Dave joined Workday 14 years ago and most recently served as Global CTO. Prior to joining Workday, he held a number of development and technical consulting roles and joined the organization as Principal Enterprise Architect. Dave holds a BSc degree in Fermentation Science from the University of California, Davis.Things You’ll Learn:AI and ML are key in reshaping healthcare delivery in 2024, with the potential to improve patient care and outcomes significantly.Organizations must address critical issues of data security and privacy by emphasizing transparency, regular reviews of data usage, and a human-in-the-loop approach to AI and ML.Workday's dedication to incorporating a human element in AI and ML applications ensures that judgment remains a vital component in decision-making processes.Workday focuses on delivering solutions that benefit their customers in specific areas like human resources, financials, and payroll, all powered by AI rather than focusing solely on direct AI sales.Dave stresses the importance of establishing a clear goal and strategy for digital transformation in healthcare delivery rather than being solely driven by fear or competition.Resources:Connect with and follow David on LinkedIn.Follow Workday on LinkedIn and visit their website.
About Jonathan Machado:Jonathan Machado is the Managing Director of Samsung Next, which is Samsung Electronics' venture capital arm. He is in charge of making investments in health tech. He has helped Samsung Next participate in many businesses, such as BigHealth, Healthy.io, Huma Therapeutics, Lark, Elvie, and DayTwo.Jonathan worked as an investor and partner at Jerusalem Venture Partners for five years before joining Samsung Next in 2018. There, he focused on early-stage Israeli startups. Besides that, he has an MBA from The Hebrew University of Jerusalem. Jonathan was born and raised in Jerusalem. He and his family just moved to the New York metropolitan area.Things You’ll Learn:Samsung Next adopts a unique VC model with "no proof," fostering a collaborative environment with entrepreneurs.Success stories like LoopPay and SmartThings demonstrate Samsung NEXT's strategic investments that align with long-term corporate goals.Samsung's healthcare vision involves enabling users to own their health records, creating a paradigm shift in personal healthcare management.Soon, Samsung Health’s tens of millions of users will be able to own their records and begin a journey of owning their health care through these records.Samsung Next measures success through regular VC metrics, emphasizing ROI and influencing strategic decisions within the company.Resources:Connect with and follow Jonathan Machado on LinkedIn.Follow Samsung Next on LinkedIn and visit their website.
About Mark Frank:Mark Frank is the CEO and Co-founder of SonderMind, leading a rapidly expanding and compassionate team dedicated to reshaping behavioral health. His mission is to enhance access, broaden utilization, and elevate clinical outcomes in this field. Mark believes in transparent, empathetic, and courageous leadership, aspiring to build an organization that leaves a positive and transformative impact on behavioral health and the broader healthcare ecosystem. Before founding SonderMind in 2015, Mark played a pivotal role in establishing three other successful ventures, including Next Oncology, TermScout, and SafeImageMD. His entrepreneurial journey follows a background in healthcare investment banking at Morgan Stanley, Lehman Brothers, and CDI Global, coupled with military service as an officer in the US Army.With degrees in Computer Science, Computer Information Systems, Engineering Management, and an MBA in Finance and Operations, Mark's commitment stems from personal experiences, witnessing the challenges faced by friends and colleagues in accessing mental health care after military deployments.Things You’ll Learn:AI helps personalize care pathways for patients and assists providers in delivering the highest quality care efficiently.The world is in a mental health crisis. Competition and innovation are crucial to solving this massive problem.Mental health care is not discretionary. It has an immense impact on physical health and overall well-being.Engage patients through various channels, including employers, health systems, payers, and consumers.SonderMind serves as a mental health home, providing comprehensive digital tools for sustained well-being.Resources:Connect with and follow Mark Frank on LinkedIn.Follow SonderMind on LinkedIn and visit their website.