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The Best Practices Show with Kirk Behrendt
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The Best Practices Show with Kirk Behrendt

Author: ACT Dental

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Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

Subscribe to The Best Practices Show on Apple Podcasts

Join our community and start your journey towards a more innovative, more successful dental practice today!
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Patients don't love being in the office. So, how do you get them to come in — and to come back? There are two things you can focus on for that to happen, and Kirk Behrendt brings back Miranda Beeson, ACT’s director of education and amazing coach, to share those secrets. By mastering the new patient phone call and new patient visit, you will create raving fans who help your practice thrive. To learn how to give patients the “wow” experience, listen to Episode 735 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Kirk a recording of your patient phone call for feedback: kirk@actdental.com Send Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 735: https://www.youtube.com/@actdental/videosACT’s 5 Success Strategies for Impactful New Patient Calls: https://23476641.fs1.hubspotusercontent-na1.net/hubfs/23476641/PDF/New%20Patient%20Call%20Success%20Strategies%20-%20Final%20-%2004.pdfRead The Power of Moments by Chip Heath & Dan Heath: https://bookshop.org/p/books/the-power-of-moments-why-certain-experiences-have-extraordinary-impact-dan-heath/6707437?ean=9781501147760&ref=&source=IndieBound&title=Main Takeaways:You have one chance at a first impression.Give patients a “wow” experience with your call and visit.Strengthen your team culture. Patients can feel when there's tension.Make patients feel cared about with your tone, language, and behaviors.Demonstrate active listening and focused attention. Don't try to multitask.Take...
734: Chronic Oral Wounds in Your Dental Practice – Tanya DunlapGetting patients healthy is your number-one role. But are you focusing on the disease that matters most? It’s time to address the most undiagnosed and untreated condition — gum disease — and now there's an easier way. To help you start the conversation, Kirk Behrendt brings in Tanya Dunlap, vice president of Perio Protect, to showcase Perio Tray, a convenient way to treat, prevent, and manage gum disease. To learn more about Perio Tray and how it can improve your patients’ lives, listen to Episode 734 of The Best Practices Show! Learn More About Tanya:Join Perio Protect on Facebook: https://www.facebook.com/PerioProtectFollow Perio Protect on Instagram: https://www.instagram.com/perioprotectLearn more about Perio Protect: https://www.perioprotect.comRegister for a free product demo of Perio Protect: https://www.hatchbuck.co/NTUeJLMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 734: https://www.youtube.com/@actdental/videosMain Takeaways:Patients need better home care.Brushing, rinsing, and flossing is not enough.Systemic antibiotics are not long-term solutions.Perio Protect makes home care easy and convenient.Be honest with patients about their gum disease findings.You have the opportunity to change patients’ lives for the better.Snippets:0:00 Introduction.1:32 Why this is an important topic.6:24 The problem of diagnosis and treatment planning.10:10 How to be honest with patients about gum disease.12:46 Health benefits of treating gum disease.15:04 Put periodontal disease into remission.18:03 The Perio Protect process.19:32 More about Perio Protect.Tanya Dunlap Bio:Tanya Dunlap, PhD, is the vice president at Perio Protect, where she has worked since 2005. For several years, she served as the research liaison for the company, working with researchers and investigators who were testing Perio Tray® therapy in...
733: Health Habits to Wind Down for Deep Sleep – Dr. Uche Odiatu & Loren KingAre you exhausted before the day is done? Do you wish you had more sleep? Better health, a better life — even being a better dental professional — is tied to a more restful night. To help you be your best self at home and the office, Kirk Behrendt brings back one of ACT’s favorite health and wellness gurus, Dr. Uche Odiatu, and Loren King, an international speaker, life coach, and dental hygienist, to reveal a few simple hacks and habits to start sleeping better today. To learn the foundation for better sleep, listen to Episode 733 of The Best Practices Show!Learn More About Dr. Odiatu & Loren:Join Dr. Odiatu on Facebook: https://www.facebook.com/UcheOdiatuFollow Dr. Odiatu on Instagram: https://www.instagram.com/fitspeakersLearn more on Dr. Odiatu’s website: http://www.druche.comRegister for the 2024 Bulletproof Summit (June 14-15, 2024): https://reg.bravuratechnologies.com/events/47000020/ae8c3cd7-475c-2bb7-92f0-2pqr33700290/openFollow Loren on Instagram: https://www.instagram.com/lorenthecoachforhumansSchedule a call with Loren: https://calendly.com/thehumanexperiencecoach/schedule-a-call?month=2024-05·   Watch Loren’s Human Trafficking and Dentistry course: https://www.youtube.com/watch?v=eNnOI7eGpd4More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 733: https://www.youtube.com/@actdental/videosTry the Oura Ring: https://ouraring.comRead Sapiens by Yuval Noah Harari:
732: Empowering the Owner-Associate Synergy – Dr. Sean BahramiFor a practice to be successful, it needs great owner-associate synergy. But how do you find the right owner or associate? To guide both sides through this process, Kirk Behrendt brings in Dr. Sean Bahrami, founder of Dental Wellness Society, to share his strategies for becoming and finding the ideal candidate. To learn the secrets to a successful owner-associate relationship, listen to Episode 732 of The Best Practices Show!Learn More About Dr. Bahrami:Send Dr. Bahrami an email: bahramidds@gmail.com Follow Dr. Bahrami on Instagram: https://www.instagram.com/drseanbahrami Learn more about Dental Wellness Society: https://www.dentalwellnesssociety.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 732: https://www.youtube.com/@actdental/videosMain Takeaways for Owners:Have a clear vision for your practice.Find associates that believe in your vision.Choose associates who have drive and motivation.Test associates early to decide if they are the right fit.Empower associates through teamwork. Let go of your ego.Involve your team and associates in the decision-making process.Be open to new ideas. There will always be something you can learn.Main Takeaways for Associates:Identify your area of interest in dentistry.Seek out mentorship. It is crucial in dentistry.Find a practice you want to make your dental home.Show up early, be an active member, and be a role model.Respectfully introduce new ideas, systems, and procedures.Do follow-up calls to show patients that you care about them.Focus on elevating the practice that you join, not just the money.Snippets:0:00 Introduction. 5:24 The owner-associate relationship, explained. 7:57 Dr. Bahrami’s background. 9:08 A tale of two dentists: Dr. Ben and Dr. Sean. 13:53 The challenges of owning a practice. 19:02 The challenges of DSOs. 20:57 Things that make dentistry...
731: Turning the Numbers into Dollars: Data Mastery in Your Practice! – Dr. Barrett StraubDo you hate tracking numbers? Are you confused about what to track and why you need to track them? To help you change that, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, with another framework for mastering the key data in your practice. Start making better business decisions with the help of data! To learn which numbers to track and countermeasures to improve your profitability and culture, listen to Episode 731 of The Best Practices Show!Learn More About Dr. Straub:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubRegister for Dr. Straub’s live workshop (August 23, 2024): https://www.eventbrite.com/e/act-dental-gaps-method-the-formula-for-financial-freedom-tickets-776572418007Send Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 731: https://www.youtube.com/@actdental/videosRegister to access ACT’s PPO Roadmap: https://www.actdental.com/free-resources/ppo-roadmap/Register to access ACT’s Say This, Not That resource: https://form.jotform.com/221665137804153Main Takeaways:Know your gross production and net collection numbers.Assess, categorize, and track all of your write-offs.Evaluate and maximize your schedule.Improve your communication skills.Upgrade your hand-off system.Rework your financial policies.Reassess your AR system.Don't do this on your own.Snippets:0:00 Introduction.2:07 About ACT’s TTT Study Club and BPA.6:06 Why this is an important topic.10:06 Data point #1: Net production.13:54 Countermeasure #1 for low...
Do you feel stressed from running your practice? Are you ready to give up ownership? Before you do, listen to this episode! Kirk Behrendt and Dr. Christian Coachman bring in Dr. Jill Tanzi, president of Alliance of Independent Dentists, to explain the importance of staying independent and to offer solutions for struggling dentists. If you're feeling overwhelmed, help is out there! To learn more about Dr. Tanzi’s organization and how they can support you, listen to Episode 730 of The Best Practices Show!Learn More About Dr. Coachman & Dr. Tanzi:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demandJoin Alliance of Independent Dentists on Facebook: https://www.facebook.com/AIDUnitedStatesLearn more about Alliance of Independent Dentists: https://www.dentistalliance.orgMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 730: https://www.youtube.com/@actdental/videosMain Takeaways:Having ownership gives you more freedom.Staying independent is also great for patients.Independent dentists CAN compete with DSOs.Identify and leverage your strengths and advantages.Selling to a DSO won't make dentistry more enjoyable.Don't sell your practice out of frustration and desperation.If you're stressed from practice ownership, help is out there.Snippets:0:00 Introduction.4:05 Dr. Tanzi’s background.4:59 Why this is an important topic.6:58 Learning from trends in medicine.8:34 The need to center patients.14:23 Quality dentistry is not scalable.16:19 You have choices in...
729: The Speaker's Evaluation Chart – Dr. Christian CoachmanWhether you're taking a course or giving a course, there's a way to do it efficiently. To help you save time in becoming a better speaker or learner, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, to share his framework for identifying great CE and educators, and ways for speakers to improve their craft. To learn how to decide who deserves your time, listen to Episode 729 of The Best Practices Show!Learn More About Dr. Coachman:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanMessage Dr. Coachman to register for his World Class Communication Program: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demandMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 729: https://www.youtube.com/@actdental/videosMain Takeaways for Speakers:Have humble confidence.Understand your audience.Master the art of storytelling.It all starts with the introduction.Control your nerves by rehearsing.Identify your strengths as an educator.Be aware of your ego and learn to control it.Don't cram 20 years of experience into one lecture.Main Takeaways for the Audience:Know your priorities with learning.Choose wisely about who you listen to.Understand the qualities of a good lecture.Be mindful of speakers’ biases, ethics, and egos.It’s okay to want to be entertained but do it consciously.Don't waste time with things that don't deserve your time.Snippets:0:00 Introduction.4:20 The origin of this framework.6:51 The five components of a lecture.12:50 Is there an optimal “pizza” combination?15:58 The controlled ego, explained.17:28 Qualities of a great...
728: How to Fail Hiring an Associate – Bob SpielMost associateships — 75% of them — are doomed to fail. If you want to be part of the 25%, don't miss this episode! Kirk Behrendt brings back Bob Spiel, founder of Dentist Partner Pros, to share his expertise in building successful associate relationships, no matter what stage of your dental career. Are you ready to commit? To learn how not to fail when hiring an associate, listen to Episode 728 of The Best Practices Show!Learn More About Bob:Send Bob’s business partner an email: bryton@dentistpartnerpros.com Learn more about Dentist Partner Pros: https://dentistpartnerpros.comRequest your free report, Gaining a Wingman: 7 Signs an Associate Should Be in Your Future: https://report.dentistpartnerpros.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 728: https://www.youtube.com/@actdental/videosRead Flip Your Focus by Bob Spiel: https://bookshop.org/p/books/flip-your-focus-igniting-people-profits-and-performance-through-upside-down-bob-spiel/11933736?ean=9781544765419Main Takeaways:Understand why the majority of associateships fail.Before anything, be ready to commit to an associateship.Be clear about what you and your team want in an associate.Clearly communicate onboarding, mentoring, and salary expectations.Set aside formal time to give and receive feedback from your associates.Synergy is your goal. Don't view your associates as a threat or competition.Snippets:0:00 Introduction.2:34 Why this is a problem in dentistry.5:24 Why 75% of associateships fail.9:53 Are you ready for an associate?14:55 Clarify your givens/wants and get your team’s input.18:39 Be clear to get buy-in.21:22 Create synergy, not competition.22:15 Be clear about mentoring expectations.23:05 Great associates are out there.25:31 Onboarding,...
727: 3 Metrics to Measure New Patient Success – Miranda BeesonYou want more new patients. But you don't need all of them! You need the right ones coming — and staying — in your practice. To teach you how, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education and amazing coach, with three metrics to help you track the true number of new patients you have and need. New patients are your bread and butter. Get them to return and stay long term! To learn how to attract new patients and reappoint the great ones you already have, listen to Episode 727 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalEmail Kirk with your “difficult discussion” scenarios: kirk@actdental.com Send Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 727: https://www.youtube.com/@actdental/videosRegister for Miranda’s Dental Administrator course (September 20, 2024): https://www.eventbrite.com/e/act-dental-administrator-live-course-september-20-2024-tickets-754782152737Join ACT’s BPA to access Creating a 6-Star Experience: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2F6-star-experience#emailMain Takeaways:You don't need 331 million patients. Choose quality over quantity.Put effort into future appointments, not only the first appointment.Get patients in the office within one to two weeks of the call.Determine the number of new patients you truly need.Track the number of active patients you have.Create value for patients...
726: Mental and Physical Wellness in a Dental World: Balance is Key to Happiness – Dr. Maurice Salama & Dr. Christian CoachmanWe pursue success to attain happiness. But what we truly need is balance. To teach you what it means to have balance and how to achieve it, Kirk Behrendt and Dr. Christian Coachman bring in Dr. Maurice Salama, scientific director of DentalXP, with his advice for improving and preserving your physical, mental, and emotional well-being throughout your career in dentistry. Don't trade your health for success! To learn how to prioritize your overall wellness, listen to Episode 726 of The Best Practices Show!Learn More About Dr. Salama & Dr. Coachman:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demandJoin Dr. Salama on Facebook: https://www.facebook.com/maurice.salamaFollow Dr. Salama on Instagram: https://www.instagram.com/mosalama23Learn more about Dental XP: https://www.dentalxp.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 726: https://www.youtube.com/@actdental/videosMain Takeaways:The world does not come to you with opportunities. Seek them out.Have drive, passion, and discipline, but don't get caught up in it.Create balance. Don't neglect yourself by working too much.Don't trade success for your physical or mental well-being.Success is a drug. Don't overdose on it.It’s not too late to make changes.Be kind to your...
725: The Long-Term Value of Great Relationships in Dentistry – Dr. Bill Robbins, Dr. Jim Otten, & Dr. Gary DeWoodWithout a support system, dentistry can be incredibly lonely. What you need are long-term relationships that last your entire career. But where and how do you find people to connect with? To answer that question, Kirk Behrendt brings in three of his favorite people in dentistry, Dr. Bill Robbins, Dr. Jim Otten, and Dr. Gary DeWood, with their wisdom and advice for finding the people you need in your life. Don't wait for them to come to you — seek them out! To learn about the best places where the best people gather, listen to Episode 725 of The Best Practices Show!Learn More About Dr. Robbins, Dr. Otten, & Dr. DeWood:Send Dr. Robbins an email: robbinsdds@aol.com Join Dr. Robbins on Facebook: https://www.facebook.com/bill.robbins.79656Send Dr. Otten an email: globaldiagnosisinfo@gmail.com Join Dr. Otten on Facebook: https://www.facebook.com/james.otten.71Follow Dr. Otten on Instagram: https://www.instagram.com/jamesottendentalSend Dr. DeWood an email: gdewood@speareducation.com Join Dr. DeWood on Facebook: https://www.facebook.com/drdewoodFollow Dr. DeWood on Instagram: https://www.instagram.com/garydewoodRegister for Global Diagnosis Education Third Annual Symposium (September 5-7, 2024): https://www.eventbrite.com/e/global-diagnosis-education-third-annual-symposium-tickets-873512919657Register to become a member of Global Diagnosis Education: https://globaldiagnosiseducation.org/groups/general-membershipMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast:...
Cancellations are a big deal. It lowers morale, profitability, and your overall practice success. So, what can you do to reduce them? Today, Kirk Behrendt and the ACT team share their proven and effective strategies to decrease cancellations and recover lost time. Patients will cancel — it happens. But you can proactively fill your schedule with the right patients and the right tasks. To learn the best ways to handle open time in your day, listen to Episode 724 of The Best Practices Show!Learn More About Christina, Miranda, & Dr. Straub:Send Christina an email: christina@actdental.com Send Miranda an email: miranda@actdental.com Email Dr. Straub for ACT’s Capacity Tracker and 10 Best Practices for Reducing Cancellations: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club:a...
Financial independence is your ultimate goal. But it won't happen if you don't plan for it! To help you achieve financial health as early as possible in your career, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share great advice that you didn't hear in dental school. To learn how to make smart investments, be debt-free, and enjoy your life, listen to Episode 723 of The Best Practices Show!Learn More About Dr. McKee:Send Dr. McKee an email: jim@mckeedds.com Join Dr. McKee on Facebook: https://www.facebook.com/jim.mckee.104Register for Dr. McKee’s Advanced Occlusion workshop (July 25-27, 2024): https://campus.speareducation.com/workshops/advanced-occlusion/details/syllabusLearn about Chicago Study Club: https://chicagostudyclub.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 723: https://www.youtube.com/@actdental/videosMain Takeaways:Understand the difference between financial freedom and financial independence.Financial independence won't happen unless you start planning for it.Be smart about all of your investments, especially equipment.Quality CE is one of the best investments you can make.Keep your office and personal overhead low.Know the 1:1, 2:1, and 3:1 concept.Get in the habit of saving.Snippets:0:00 Introduction.1:33 Why this is an important topic.3:15 Financial freedom and financial independence, explained.6:12 Why you need financial guidance.9:20 The 1:1, 2:1, and 3:1 concept.14:21 Learn how to save and spend wisely.16:35 Invest in quality continuing education.24:12 Keep your office and personal overhead down.25:39 Give patients options.28:36 Dentists who need the money versus ones that don't.32:36 Final thoughts.Dr. Jim McKee Bio:Dr. Jim McKee is a member of the Spear Resident Faculty. He has maintained a private practice since 1984 in Downers Grove, Illinois, where he treats a wide variety of
Today, orthodontics goes beyond just straight teeth. With better technology and better imaging, we can now include joints and airway for more comprehensive care. To highlight the importance of imaging in the future of orthodontics, Kirk Behrendt brings back Dr. Drew McDonald, instructor from the Chicago Study Club, who explains how it leads to better outcomes, especially for Class II patients. Stop going in blind into orthodontic cases! To learn how imaging drives treatment and what you could be missing without it, listen to Episode 722 of The Best Practices Show!Learn More About Dr. McDonald:Join Dr. McDonald on Facebook: https://www.facebook.com/drew.mcdonald.984Follow Dr. McDonald on Instagram: https://www.instagram.com/drdrewmcdonaldContact Dr. McDonald for speaking engagements: https://www.orthobymcdonald.comLearn more about Chicago Study Club: https://chicagostudyclub.comEmail Kirk for Dr. McDonald’s previous Master Classes: kirk@actdental.com More Helpful Links for a Better Practice & a...
There is more than one way to design the “perfect” smile. Recently, two of the best dentists in the world, Dr. Michael Apa and Dr. Christian Coachman, debated these concepts at the Designing Smiles event in Miami. To share some of his key insights and takeaways, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, who explains how you can achieve great dentistry with digital or analog, and the importance of building a workflow that’s best for you. To hear more about the Designing Smiles event and the debate about great dentistry, listen to Episode 721 of The Best Practices Show!Learn More About Dr. Coachman & Dr. Apa:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demandJoin Dr. Apa on Facebook:a...
How do you know you're doing the right thing for your practice? There's an easy way to answer that, and it’s with two simple questions. To share what they are and how you can apply it to any dilemma you face, Kirk Behrendt brings back Debra Engelhardt-Nash, co-founder of The Nash Institute, with her expert advice for creating the best practice culture. Your practice is a Petri dish — so grow the culture you want! To learn how, listen to Episode 720 of The Best Practices Show!Learn More About Debra:Send Debra an email: debraengelhardtnash@gmail.com Follow Debra on Instagram: https://www.instagram.com/debraengnashBook Debra for speaking or consulting: https://debraengelhardtnash.comRegister for Debra’s Dental Business School course: https://www.thenashinstitute.com/upcoming-events/dental-business-schoolRegister for Debra’s Team Communication Skills course: https://www.thenashinstitute.com/upcoming-events/team-communication-skillsMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 720: https://www.youtube.com/@actdental/videosMain Takeaways:An important question to ask is, is X good for my practice?Another important question is, is X good for my patients?If you answer no to either of those questions, don't do it.Meet more with your team. Don't avoid conversations.Verbal skills matter. One word can make a difference.Change your beliefs to change your behaviors.Snippets:0:00 Introduction.2:09 Debra’s background.7:36 Why this is important.9:46 A dental practice is like a Petri dish.15:05 Does your team endorse you?16:36 Meet with your team more.18:08 Stop tolerating behaviors you don't like.19:25 The two important questions to ask.23:15 Is a 30-minute hygiene appointment a good idea?27:05 Keep updating your systems.30:24 Verbal skills are...
719: The Leadership Blueprint: Elevating Your Dental Practice Culture – Adriana BoothAre you feeling miserable in your practice? There's only one way to fix it, and that's by becoming a better leader. To help you achieve this, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, with a blueprint for creating a better culture in your practice. If you're unhappy at the place you work, don't stay stuck! To hit the reset button for your practice culture, listen to Episode 719 of The Best Practices Show!Learn More About Adriana:Send Adriana an email: adriana@actdental.com Join Adriana on Facebook: https://www.facebook.com/adriana.boothFollow Adriana on Instagram: https://www.instagram.com/adrimariebMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 719: https://www.youtube.com/@actdental/videosGet the resource bundle for this webinar: https://www.actdental.com/111Hear Mel Robbins talk about the American Time Study: https://www.melrobbins.com/podcasts/episode-144Read Traction by Gino Wickman: https://benbellabooks.com/shop/tractionRead The Five Dysfunctions of a Team by Patrick Lencioni: https://www.tablegroup.com/product/dysfunctionsMain Takeaways:Prioritize your core values to build a great practice culture.Most employees value culture more than compensation.People are more productive in a positive environment.Get the right people and put them in the right seats.Build trust with consistent huddles and check-ins.Believe in your core values wholeheartedly.Clearly communicate your core values.Give yourself grace as a leader.Get a coach to help you.Snippets:0:00...
718: It’s Time to Rethink TMD – Dr. Jim McKeeEvery area of dentistry has evolved — except TMD! It’s time to rethink it, and Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to dispel the myths and fears around treating TMD patients. Many patients need this treatment — so stop referring them out! To learn about the opportunities that treating TMD can bring to your practice, listen to Episode 718 of The Best Practices Show!Learn More About Dr. McKee:Send Dr. McKee an email: jim@mckeedds.com Join Dr. McKee on Facebook: https://www.facebook.com/jim.mckee.104Register for Dr. McKee’s Advanced Occlusion workshop (July 25-27, 2024): https://campus.speareducation.com/workshops/advanced-occlusion/details/syllabusLearn about Chicago Study Club: https://chicagostudyclub.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: 
717: 6 Steps to Leading Great Team Meetings – Robyn TheisenIf you think you don't have time for team meetings — think again. You don't have time not to do them! To highlight the importance of consistent communication, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to explain why meeting with your team is critical and how to do it in a productive way. Start communicating better so you can function better! To learn how, listen to Episode 717 of The Best Practices Show!Learn More About Robyn:Send Robyn an email: robyn@actdental.com Follow Robyn on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 717: https://www.youtube.com/@actdental/videosMain Takeaways:Have team meetings every week, on the same day, at the same time.You're all working toward the same goal. Have one another’s backs.Create an environment of vulnerability-based trust.Encourage team buy-in, not consensus.Build a system for accountability.Proactively mine for conflict.Snippets:0:00 Introduction.1:50 Why team meetings are important.2:59 Strategically schedule team meetings.3:44 Why meetings should be done on a weekly basis.7:50 Have an environment of vulnerability-based trust.10:14 Proactively mine for conflict.13:28 Encourage buy-in, not consensus.16:36 Have a structure for holding people accountable.19:35 Create a culture of having one another’s backs.22:18 You don't have time not to do team meetings.25:42 Final thoughts.Robyn Theisen Bio:Robyn Theisen brings an entire life and legacy of dental experience to the team and every team with which she works as the daughter and sister of dentists. With almost 20 years of experience in dentistry, her roles ranged from practice management to operations at Patterson Dental to coaching teams. Robyn’s passion is empowering teams to realize that they can dramatically impact the lives of the people they serve by implementing skills and systems...
716: Increasing Confidence Through Personal Alignment & Self-Worth – Allison LacoursiereKnowing yourself is the best thing you can do in life. It will lead to self-acceptance, self-love, and more confidence — soft skills that are vital to every business owner. To help you discover and increase your self-worth, Kirk Behrendt brings in Allison Lacoursiere, founder of Clear Coaching, to share the four steps to personal alignment and confidence. Value yourself so you can value your practice! If you're ready to become your better self, listen to Episode 716 of The Best Practices Show!Learn More About Allison:Send Allison an email: allison@yourclearalignercoach.com Follow Allison on Instagram: https://www.instagram.com/yourclearalignercoachLearn more about Clear Coaching: https://www.yourclearalignercoach.comRegister for the Clear Aligner Bootcamp: https://www.domoreclearalignercases.com/clearalignerbootcampMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 716: https://www.youtube.com/@actdental/videosRead “9 Trends That Will Shape Work in 2024 and Beyond” from Harvard Business Review: https://hbr.org/2024/01/9-trends-that-will-shape-work-in-2024-and-beyondMain Takeaways:Know yourself.Accept every aspect of yourself.Once you know and accept yourself, honor yourself.Start loving the journey you're on. Stop shaming and blaming yourself.Learn how to prevent and deal with burnout. Don't wait to make a change.Snippets:0:00 Introduction.2:04 Allison’s background.3:55 Why this is an important topic.6:02 Know yourself and accept yourself.9:40 Honor yourself.12:36 How to not repeat mistakes.13:34 Love your journey.15:37 The consequences of not honoring yourself.17:10 Why this concept is difficult for dentists.21:22 Dealing
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