The Business of Dentistry Podcast

Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.

The Power of a Dental Treatment Coordinator with Michael Bentley

In this episode of The Business of Dentistry podcast, Dental Business Coach, Michael Bentley, chats to Hazel Dockery about the power of a dental treatment coordinator (TCO) and how the role can really benefit a dental practice. What you’ll hear:   How Michael started out in dentistry   How valuable a TCO can be   How practices without a TCO are missing out.

12-05
20:40

Nigel Jones reflects on UK Autumn Budget and CMA Investigation

In this episode of the 'In the Loupe' podcast, host Nigel Jones reflects on the recent UK Autumn Budget and the Chancellor’s calls for a CMA investigation. What you’ll hear: How the UK Autumn budget could affect dentistry Recent news around the Chancellor calling for an inquiry by the CMA around private dentistry costs What all this could mean for dentistry in the coming months.

11-28
07:51

NHS to Private - Back from the Brink and Thriving with Andrew Lamb

In this episode of The Business of Dentistry podcast, Principal Dentist and Co-owner at Duston Dental Practice, Andrew Lamb sits down and speaks to us about his journey from NHS dentistry to becoming a private practice.  What you’ll hear: How Covid became a massive game changer for the practice 2 years on from converting - how life has changed Advice for anyone who is considering the move to private practice. 

11-21
30:16

Building on a Successful Conversion from NHS to Private Dentistry with Ant Davies

In this episode of The Business of Dentistry Podcast, three years post-conversion, Ant Davies, Principal Dentist and Owner of Belvedere Dental Practice and Nook Street Dental, chats to Hazel Dockery about life as a fully private dentist and how he became an ‘accidental’ group owner. What you’ll hear: How he came to the decision to leave the NHS How treatments have changed since going private What life is like in the practice now compared with three years ago when facing closure His plans for the future.

11-07
22:49

Supporting Children with Autism and ADHD with Lisa Andrew Davies

In this episode of The Business of Dentistry podcast, Special care Dental Nurse, Lisa Andrews Davies, chats to Hazel Dockery about the online resource (adhdoralhealth.my.canva.site) she has developed to help dental professionals and parents of children newly diagnosed with ADHD and Autism. What you’ll hear: What motivated Lisa Some advice for parents of children whose appetite is affected by medication Suggested ways to help neurodivergent children care for their oral health.

10-31
22:43

Marketing in Dentistry is in the Dark Ages

Nigel Jones is joined by Shaz Memon, Founder of Digimax Dental, a highly rated dental marketing agency. The business leader, designer, award-winning digital and dental marketing expert and author of Instagram for Dentists, talking all things marketing in the dental landscape.     What you'll hear:   His journey into marketing and eventually specialising in Dentistry   Thoughts on the Dental Industry and where marketing (and trust) sits   How marketing doesn't make a business successful   Insights into the most viewed pages on a dental website   Where AI currently sits in the dental landscape and how to harness it.  

10-24
34:06

An Overview of the Practice Sales Market with Paul Graham

Nigel Jones is joined by Paul Graham, Managing Director of Medical at Christie & Co, to explore the current dental practice market and delve into insights from Christie & Co’s latest annual market review report. What you'll hear: The current practice market landscape The key points that came from the annual marketing review report The current landscape of NHS dentistry Tips for when the time is right to sell your practice.

10-14
25:42

How a Patient Care Coordinator can really benefit your dental practice with Chloe Anderson

In this episode of The Business of Dentistry Podcast, Patient Care Coordinator Chloe Anderson chats to Regional Support Manager Donna Hall about her role and how it really benefits the dental practice and patients.  What you’ll hear: How the role of a patient care/ treatment coordinator works within the practice Working alongside clinicians within the dental practice Advice for practices considering introducing a patient care coordinator. Where does the role fit in the plan journey for a patient?

09-30
33:32

Gold for Kids with Mark Topley

In this episode of The Business of Dentistry Podcast, Donna Hall chats with dental leadership and culture consultant Mark Topley, Chair of the charity Gold for Kids, to explore the organisation's mission and impact. With precious metals discarded every day in dental practices, Gold for Kids is a not for profit organisation which melts down unwanted metals and donates the funds to trusted UK charities helping children facing poverty, hunger, and unstable home lives. What you’ll hear: Story of how the organisation began How he came to be involved with Gold for Kids Differences the charity has made on its journey so far The vision for Gold for Kids over the next few years

09-19
17:31

The Benefits of a Squiggly Career with Fiona Ellwood

In this episode of The Business of Dentistry Podcast, dental nurse, academic, mentor and educator Fiona Ellwood, chats to Hazel Dockery about her multi-faceted squiggly career. What you’ll hear: What is a squiggly career The benefits of a squiggly career How Fiona first stepped off the straight and narrow career path How to go about ensuring your career is squiggly

09-05
33:49

Exit Strategies with Mike Blenkharn

Nigel Jones is joined by Mike Blenkharn, partner and Head of Dental at UNW LLP, who has over 10 years experience working with dental professionals. During their conversation they discuss exit strategies and how early on you need to consider them. What you'll hear: Best time to consider your exit strategy Getting the structure right on day one Tax planning Timeline for selling a practice How dental practices are valued

08-29
21:58

Life After NHS Dentistry with Manish Chitnis

In this episode of The Business of Dentistry Podcast, Les Jones catches up with Manish Chitnis, Principal and Practice Owner at Dental Concepts to discuss his transition from leaving the NHS into a transition to fully private.  What you’ll hear: Lessons learnt from previous NHS transformations Understanding from patients during the transition Support from Practice Plan Regional Support Managers Advice for anyone who still has an NHS contract. 

08-21
19:43

Leaving a Lasting Legacy in Tanzania with Shaenna Loughnane

Nigel Jones is joined by Shaenna Loughnane, Chief Executive at Bridge2Aid for an insightful conversation around working closely with the Tanzanian Dental Association and Ministry of Health Chief Dental Officer in Tanzania focusing on capacity building with the Dental therapists and opportunities for people to help out with 1-2 week outreach programmes. What you'll hear: Training dental therapists in Tanzania How they are raising the standard of treatment in Tanzania Getting involved in outreach programmes Western diet infiltrating the region Unity Partnership Scheme to help fund the training of dental therapists Leaving a lasting legacy in the region.

08-15
18:23

What Makes a Great NHS Conversion with Katrina James & Michelle Hardy

In this episode of The Business of Dentistry Podcast, Katrina James catches up with Michelle Hardy, Sales Support Manager at Practice Plan, to discuss NHS conversions and examples of successful conversions she has seen during her time at the business.  What you’ll hear: NHS conversion transformations Highlighting the process of a conversion Best ways to talk with an expert for guidance.

08-08
06:31

Better Together - How Wesleyan Financial Services and Practice Plan Work Together with Richard Ollive and Donna Hall.

In this episode, Specialist Financial Advisor, Richard Ollive, and Donna Hall, Regional Support Manager for Practice Plan, talk about how they work together to support dental practices. From financial advice to hands-on plan support, they share how their partnership helps dentists and practices to feel more confident, supported and ready for whatever comes next.   This podcast is for information purposes only and does not constitute financial advice. Practice Plan Limited is an introducer appointed representative of Wesleyan Financial Services Limited. Practice Plan Limited (Registered in England and Wales No. 03089948) is a part of the Wesleyan Group. Registered office: Cambrian Works, Gobowen Road, Oswestry, Shropshire, SY11 1HS Telephone number: 01691 684120. Website: www.practiceplan.co.uk. Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you.

08-01
11:42

Nigel Jones decodes the recent NHS announcements

In this episode of the 'In the Loupe' podcast, host Nigel Jones discusses the recent NHS England announcements. What you’ll hear: 10-year plan for the NHS in England including dentistry Publication of the consultation on changes to the current contract for dentists in England Latest instalments in the hearings from the Health and Social Care committee.

07-22
18:37

The Online Coach who Understands Dentistry with Rohan Verma

In this episode of The Business of Dentistry Podcast, Regional Support Manager Donna Hall is joined by Online Fitness Coach and Dentist Rohan Verma to discuss improving your physical and mental wellbeing. What you’ll hear: Transition from dentist to fitness coach Hints to improve your lifestyle Eating tips to gain that extra energy boost each day.

07-18
15:53

Contractual Staff Benefits with Sarah Buxton

In this episode of The Business of Dentistry Podcast, Donna Hall is joined by HR and employment law expert Sarah Buxton to discuss contractual staff benefits. What you’ll hear: Mandatory staff benefits and optional benefits Creating the right staff benefit plan Advice on how to advertise these benefits for future staff.

07-10
22:59

Mental Health Awareness in Dentistry with Nigel Jones and John Gibson

Nigel Jones is joined by John Gibson for a powerful conversation on mental health in dentistry, exploring burnout and regulation pressures. John advocates for a shift towards a “community of kindness” - sharing practical, compassionate ideas to restore empathy across the profession. What you'll hear: How burnout is impacting the dental industry A 'community of brokenness' is forming How fear of complaints and regulation are compounding the problem Kindness needs to become the cultural standard The call for a 'community of kindness'. 

07-03
23:51

The critical role of partnership agreements for dentists

In this podcast, we explore why every dentist in a partnership - or considering one - should take a close look at their partnership agreement. We break down what these agreements should cover, why regular reviews are essential, and the serious legal and financial risks of outdated or vague terms. We’ll cover: What a dental partnership agreement should include Common pitfalls and how to avoid them

06-27
11:38

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