The Call Box Podcast

Getting you the right resource for your unique emergency, our communications operators ask detailed questions upfront when you call 911. Police Administrator Allie Edwards discusses the details with cohosts PIO Sgt. Lorraine Fernandez & Lt. Vince Lewis.  

Celebrate Safely this holiday season. Learn which fireworks are legal. Remember, celebratory gunfire is illegal and deadly. Lt. Brian Rimsza discusses more with co-hosts PIO Sgt. Jen Zak & Lt. Vince Lewis.

If you or someone you know is in danger of domestic violence, call (800) 799-SAFE (7233). Family Advocacy Center Supervisor Michelle DeAlba talks with co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis about DV services.

This week we discuss holiday safety; how to stay vigilant, courteous, and spirited during this holiday season. PIO Sgts. Lorraine Fernandez & Jen Zak join co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

This week we discuss holiday safety; how to stay vigilant, courteous, and spirited during this holiday season. PIO Sgts. Lorraine Fernandez & Jen Zak join co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

Increased transparency through reduced visibility? Let us explain. To address a backlog of publicly released videos, Phoenix Police will join other Valley agencies by adding an initial medium blur to the video, thus getting it to you sooner. Revised requests for specific sections will then have standard redaction. Police Administrator over the Public Records & Services Bureau Amy Rundquist joins co-hosts PIO Sgt. Jen Zak & Lt. Vince Lewis to discuss.

We thank our US Veterans serving at home and abroad for their service. This week, US veteran and PIO Sgt. Brian Bower joins fellow veterans currently serving the Phoenix Police Department to discuss. 

Do you know which movie supposedly ended the film career of the Phoenix Police Department? Phil Bradstock from the Phoenix Film Office joins co-hosts PIO Sgt. Brian Bower & Lt. Vince Lewis to discuss movies filmed or set in Phoenix.

What is “de-escalation” in the context of modern policing? Lt. Brian Coudret with the Force Evaluation & Review Unit joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.  

Crisis Intervention Training is about getting the right resources to those in crisis. Find out more about the program and the role of police from Det. Sabrina Taylor as she joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis.

Your input helps to shape Phoenix Police policy. Find out how to review and comment on draft policies. Sgt. Chris Berrelleza joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

Online school threats are no joke—even today. Students are still being arrested, and parents can be held financially responsible for thousands of dollars. The Phoenix Police Department continues to take every school threat seriously, with each case thoroughly investigated. In this episode, originally aired on September 29th of 2024, Sgt. Kane Kimble from the Violent Crimes Bureau joins host Lt. Vince Lewis to discuss why this issue remains just as critical now as it was then.

"Let's talk traffic and patrolling on a motorcycle with Ofc. Adam Gjelhaug. He also discusses competition riding with host Lt. Vince Lewis. "

Breaking bread & building bridges with the community. We learn about the Community Response Squad from Det. Trey Sueing, as well as his history growing up in South Phoenix, along with co-hosts PIO Sgt. Lorraine Fernandez & Lt. Vince Lewis.  

This week, we discuss updates on the Road to Reform along with information on the Silent Witness program with co-hosts PIO Sgt. Brian Bower and Lt. Vince Lewis.  

It's a Call Box Takeover for Women in Law Enforcement Day (Sept. 12, 2025). Co-hosts PIO Sgts. Lorraine Fernandez & Jen Zak are joined by Academy Sgt. Melissa Soliz, Bomb Squad Det. La'Teana Heuer, and Patrol Ofc. Annie Batway to discuss a little history and their experiences on the job. 

"Our 43rd historical memorial marker for Fallen Officer Zane Coolidge will be located on McDowell Road, just east of 16th Street to commemorate his ultimate sacrifice when he gave his life in the line of duty on September 6, 2024, to protect Phoenix. Police Chaplain Jim Williams joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss."

“We talk recruiting numbers and incentives with PIO Stacie Hainke and Sgt. John Childress from the Employment Services Unit.”

Newly appointed permanent Phoenix Police Chief Matt Giordano introduces himself to the community and the media during a recent press conference. Host Lt. Vince Lewis walks you through some of the questions and answers.

“Welcome to The Call Box. It’s where you go for police info. On our first episode, we interview Police Administrator Allie Edwards who runs the Communications Bureau, the home of our 911 call takers and dispatchers inside the brand new Police HQ.”