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The CareStack Podcast
22 Episodes
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Managing change after switching practice management software can be a daunting task. So, it is tantamount to ensure that the practice adopts the most cutting edge technology with as many custom features available to have tailor-made software for the management team. Dr. Richard Stevenson III, Director of Stevenson Dental Solutions, himself being a tech-savvy practitioner expounds about how the changing times have induced the need to unlock better communication pathways more than ever and how...
Patient expectations have changed a lot with the onset of the pandemic, pushing dental practices to change their game plan. With millennials looking for multiple options to effortlessly access care, practices are in search of solutions that help them to futureproof themselves incorporating evolving patient needs. Alisha Gerrard, Office Manager - Wasatch Dental Associates, talks about how her front desk has made the task of insurance eligibility verification easier and more efficient by ...
The #Doers Podcast is back with a game-changing episode! Join Dan Hall as he sits down with Jill Nesbitt of Optimize Dental Consulting, a true powerhouse in dental technology and DSO strategy with over 25 years of hands-on experience. Jill shares why even the best dental software fails without smart implementation, how to supercharge patient experience, and the keys to growing your practice and boosting EBITDA using technology the right way. This episode is packed with actionable insights for...
The Doers Podcast is back with another powerhouse conversation. In this episode, Dan Hall sits down with Jacob Smith, CEO of Exo Dental, to unpack how purpose driven leadership and a mission first mindset are redefining what is possible in modern dentistry. Jacob shares how Exo Dental is transforming practices through innovation, culture, and a deep focus on patient outcomes in full arch dentistry. Together, they explore the realities of building a thriving dental organization from the groun...
Welcome back to The Doers Podcast, where host Dan Hall sits down with the leaders who are actually building, scaling, and transforming dentistry from the ground up. In this episode, Dan is joined by James Zlotnick, Senior Director of Operations and Integrations at Espire Dental, bringing over 16 years of experience in the dental industry. James shares what it truly takes to roll out technology across 40-plus locations, build standardized processes, and unify practices under one operational p...
In the latest episode of For The Doers, host Dan Hall sits down with Krysten Garduno, Senior Director of Revenue Cycle Management at Espire Dental. With years of experience transforming revenue cycle operations, Krysten has built a career turning one of the most overlooked areas of dentistry into a growth engine. During the conversation, Krysten shares her journey from treatment coordinator to leading multi-state RCM teams, explaining how blending technology with human-centered processes can...
In the latest episode of For The Doers Podcast, host Dan Hall sits down with Kim Larson, Co-Founder and COO of Group Dentistry Now, to hear how she noticed dental practices starting to consolidate yet found almost no information about it. She realized that if this change was coming, they might need to take the lead themselves. Together with Bill Neumann, CEO of Group Dentistry Now, Kim shares their journey, offering insights on growing group dental practices and navigating the complex world ...
In the latest episode of For The Doers, host Dan Hall sits down with Jordin McEntire, Executive Coach and Fractional COO at the Dentist Entrepreneur Organization (DEO) and Founder of Entire Management. With years of experience leading operations at Pacific Dental Services and Heartland Dental, Jordin has honed a unique approach to developing leaders, aligning teams, and building businesses that thrive. During the conversation, Jordin dives into the lessons she’s learned from managing multi-l...
The Doers Podcast just dropped a new episode and it’s one you don’t want to miss. This time, Dan Hall sits down with Dr. Tatiana Herzog, DDS, one of the first board-certified implantologists in South Florida, founder of Implant Center of Miami, Implant Instructors, and the driving force behind Value Driven Ads, a marketing agency built by a dentist for dentists. Dr. Herzog’s journey is the definition of impact. At the Implant Center of Miami, she’s been transforming lives with dentistry sin...
The Doers Podcast just landed a new episode, press play. This time, Dan Hall sits down with Dr. Rasheeda Johnson, the powerhouse behind Dent Care Now, a same-day, after-hours, emergency-first dental practice that’s rewriting the rules. She’s not just treating toothaches. She’s delivering relief, restoring confidence, and proving that “urgent” can also mean exceptional. From serving a single patient a day to running multiple high-demand locations, Dr. Johnson’s journey is a masterclass in h...
Get ready to meet Dr. Penelope Chang, owner of a leading cosmetic and family dental practice in Tenafly, NJ, where dentistry meets pure artistry. A pioneer in CAD/CAM dentistry, Dr. Chang fabricates custom porcelain crowns and fillings in just one visit using cutting-edge CEREC technology. From extractions to full-blown smile glow-ups, Dr. Chang’s work goes far beyond the chair—and in this episode, you’ll hear how every smile she crafts tells a story. Hosted by Dan Hall, VP of Sales at Car...
CareStack presents The Doers Podcast. In this series of candid interviews with successful entrepreneurs and changemakers in U.S. dentistry, we dive deep into their journeys, what drives them, and the insights they've gained along the way. Hosted by Dan Hall, VP of Sales at CareStack, this episode features Mike McCarthy, a 25-year industry veteran, renowned dental consultant, and one of the most sought-after speakers in the dental space. Known as the “CEO Whisperer,” Mike shares his unconvent...
CareStack presents the The Doers Podcast. In this series of candid interviews with successful entrepreneurs in US dentistry, we will dive deep into their personalities, how thy got started, their success formulae and their life lessons. Hosted by Dan Hall, VP-Sales at CareStack, this episode of The Doers Podcast features Tim and Alex Otto, founders of Alcan Dental Cooperative and Kids Tooth Team in Austin, TX. Watch them talk about finding their life's calling in dentistry, and about upending...
CareStack presents the The Doers Podcast. In this series of candid interviews with successful entrepreneurs in US dentistry, we will dive deep into their personalities, how thy got started, their success formulae and their life lessons. Hosted by Dan Hall, VP-Sales at CareStack, this episode of The Doers Podcast features, Katie Post, CEO of Northwest Dental Group in Rochester, MN. Katie's remarkable story about starting and scaling Northwest Dental Group is a guidebook for existing and aspiri...
With almost 11 ADA recognized dental specialties and having a burgeoning market share, the specialty dental business is here to make significant gains in the coming years as we take a cursory glance at the latest trends of the dental industry. Listen to Ryan Arnold, Principal, Wisdom Teeth Guys as he explains the possibilities that lie ahead for the Dental Specialty business and how he has paid attention to patient care, technology adoption, and brand management to further sustainable practic...
Scaling up your dental practice for multi-site operations can easily become an administrative nightmare. If the same is planned with multiple legacy softwares and paper-based forms as well, the practice management efficiency is sure to go in for a toss in the long run. Dr. Jasmine Elmore, CEO of About Face Collaborative narrates her experience of expanding her practice and improving staff and patient management with the adoption of CareStack’s all-in-one cloud-based platform. She expla...
Improving patient experience has been the founding value and strategy for growth among dental practices. However, in creating the ultimate patient-centric practice, most of them overlook the added stress that has accrued to the staff and practice personnel. ‘Patient-first’ approach or ‘staff-friendly’ practice. Which do you think makes the cut? Sasha Tapie, CEO – TLC Dental, delves deep into how practices should embrace change by welcoming technological advances to boost business. He emphasiz...
Changing anything within your practice is hard, especially the key clinical and communication system. But, it doesn’t have to be as hard as you think. Dr.Raf shares his service experience in the United States Navy and how the learnings from the Navy is brought into his dental practice. Having processes and strategies in place, he explains why the basic flow of the office should be familiar to the staff and patients. Making a bold switch to a cloud-based practice management software anticipa...
Going paperless and embracing cloud-based practice management is a fundamental prerequisite for any dental practice planning to scale their business In this episode, Camille Jones talks about how excited her patients are with the new all-in-one cloud-based software that has helped them go paperless in their entire process. You can listen to her satisfied comments on how she seamlessly scaled up her practice workflow by increasing patient engagement, setting up the patient portal and getting t...
It’s a basic but necessary question to ask, “what am I going to use this software for?” Assessing your practice’s needs is the first step toward choosing the software that can best improve patient experience and business growth. Dr. Brinda Patel talks about how she was proactive during the COVID times looking for an ideal software solution that would help her manage her growing dental practice needs. From 10 to 13 locations, her dental practice needed software that would help her to meet bot...















