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The Connected Care Team

Author: TigerConnect

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Despite many 21st-century technological advancements in Healthcare, care team collaboration tools and processes remain unequivocally in the past.The Connected Care Team podcast brings you firsthand accounts highlighting how advancements in Healthcare IT technology can modernize care teams, giving you insights to provide better patient care.
27 Episodes
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In this episode of The Connected Care Team podcast, Mohammed Shaik, MD, PhD, and Brittney Newby, MD, PhD, pediatric chief residents at the Children’s Hospital of Philadelphia, share the challenges of balancing manual resident scheduling with physician wellness and discuss AI’s potential applications in medicine. Scheduling complexity and work-life balance Dr. Shaik and Dr. Newby discuss the intricacies of managing scheduling in a medical residency program. A central focus of their...
In this episode of The Connected Care Team podcast, Christopher DeFlitch, M.D., chief medical information officer at Penn State Health, shares how the organization has benefited from healthcare technology. Dr. DeFlitch discusses how improved connectivity, optimized workflows, and contextual communication have helped improve patient outcomes. The role of technology in healthcare delivery As the healthcare landscape continues to evolve, leveraging technology to manage care delivery is becoming ...
In this episode of The Connected Care Team podcast, Dr. Kai Romero, chief medical officer at By the Bay Health, discusses mission-driven work, how communication technology streamlines the use of interdisciplinary teams in palliative care, and the importance of connectedness. Mission-driven healthcare Like many healthcare professionals, Dr. Kai Romero’s interest in medicine was rooted in family. Her father, a family practice physician who immigrated to the United States at the age of thirteen...
In this episode of The Connected Care Team podcast, Rebecca MacKinnon, founder, and CEO of 5th Dimension Strategies discusses her background in post-acute care and how technology factors into the shifting healthcare environment. Meeting Demand in Post-Acute Care Ask any healthcare professional why they joined the industry, and they will likely recount a personal story that motivated their decision. Rebecca MacKinnon’s interest in post-acute care was sparked in the late eighties when patients ...
In this episode of The Connected Care Team podcast, Denise Pimintel, Clinical Program Manager at CommonSpirit Telehealth Network System, discusses how the healthcare industry has changed over the years, the value of secure messaging, and how the ongoing pandemic has made virtual care even more vital. Augmenting care with technology Denise Pimintel has always worked to bridge the gap between clinicians and technology. After serving as an army nurse and ICU nurse for a period of time, Denise we...
In this episode of The Connected Care Team podcast, Dr. Michael Davis, Director of Inpatient Systems for the Department of Medicine at Tufts Medical Center, shares how Tufts integrates secure messaging and scheduling to improve clinical communication. Closed-Loop Communication Tufts Medical Center implemented TigerConnect for smoother communication and coordination within the organization. Dr. Davis noted that compared to pagers, secure messaging from TigerConnect providers natural closed-loo...
In this episode of The Connected Care Team podcast, Andrew Brooks, M.D., co-founder and CMO of TigerConnect, discusses healthcare transformation's current state and future. Dr. Brooks reflects on the challenges of old communication workflows, the transformation likely to happen in a few years, and the benefits of implementing a clinical collaboration platform. A solution for healthcare workflow challenges Andrew Brooks, M.D. and his brother Brad Brooks co-founded TigerConnect twelve years ago...
In this episode of The Connected Care Team, Jill Angelo, founder and CEO of Gennev, discusses the importance of education around menopause, integrated care models, and virtual care opportunities. Jill explains how technology provides value when addressing the gaps in resources and support for menopausal women. Gennev's mission Menopause is a hormonal shift every woman goes through, starting in her forties. Although it is a condition that affects all women, there is little educatio...
In this episode of The Connected Care Team, three members of the TigerConnect team, Cheryl McKay, nurse executive, Ryan Bush, clinical nurse consultant and Kourtney Govro, healthcare consultant, celebrate Nurses Month by discussing the state of modern nursing and how clinical collaboration and communication tools can prevent burnout among nursing professionals and lead to better patient outcomes. Related: Learn more about the TigerConnect Clinical Collaboration PlatformLearn more about...
A critical requirement for effective value-based care is patient communication. Communicating with patients in an easy, accessible, and meaningful way can transform patient experiences. So, how can the healthcare industry get to a true value-based care model? According to John Lynn, healthcare could change the odds by taking a page from the Las Vegas Strip. John referenced Sunny Tara, the founder of CareCognitics, who built the original rewards and loyalty program in Las Vegas:&n...
Communication is central to a powerful tech stack. To make your cloud-based solutions work efficiently and for the betterment of your organization, you need digital products that are easy to use and adaptable, enfranchising your entire healthcare team in the process. Implementing cloud-based solutions, driving productivity, and building a happier, more efficient workplace is a top priority for Seattle Children's Hospital. In this episode of The Connected Care Team, Dr. Chaudry discusses the h...
Effective clinical communication drives better outcomes. When clinicians coordinate patient care, the goal is getting the right information to the right person at the right time – with context. The University of Maryland Medical System sought to make communication more efficient for clinicians and provide better transparency of on-call schedules. In this episode of The Connected Care Team, Tiffany Kuebler PA-C, MMS shares how UMMS implemented TigerConnect during the pandemic and the org...
One of the silver linings of the COVID-19 pandemic is that it has improved healthcare delivery systems and opened the door for better patient advocacy. Brent Steineckert and Sharp HealthCare are committed to giving patients more control over their own care. Simple things like self-scheduling, mobile check-in, virtual on-demand telehealth, mobile access, and remote monitoring help advance that goal. In this episode of The Connected Care Team, Will O’Connor, M.D. and Brent Steineckert discuss u...
For many patients and family members, hospice is a terrifying word that is equated with giving up. Avita Home Health & Hospice is working to change that viewpoint and show that hospice care is not giving up hope, it’s simply revising hope. With the aid of healthcare technology like clinical communication and collaboration, Avita is able to meet patients where they are in their healthcare journey to answer questions and provide compassionate care. In this episode of The Connected Care Team...
Dr. Jon Lensing co-founded OpenLoop with a mission to make healthcare more accessible for all. The current telehealth boom has connected patients to care within multiple specialties including primary care and, overwhelmingly, mental health. In this episode of The Connected Care Team, Dr. Lensing shares how telehealth has expanded patient care outside of the confines of geographic boundaries and how OpenLoop eases administrative burdens for clinicians. Related: Connect with Dr. Jon Lens...
Connection is the foundation of a strong clinical collaboration platform. Dr. Shafiq Rab, CIO at Wellforce, believes that healthcare communication should not only bring physicians together but also physicians and patients in a frictionless way. In this episode of The Connected Care Team, Dr. Rab discusses the role TigerConnect plays in the digital transformation at Wellforce and the importance of bringing joy into physician workflows. Related: Connect with Dr. Shafiq Rab on LinkedInTo l...
The first year of a baby’s life is a vulnerable time for both the baby and the parents. Non-judgmental support and resources can make all the difference for families, particularly in close-knit communities. Heather Preece founded Kodiak Kindness with the goal of nourishing both the body and soul through infant feeding support and compassionate care. In this episode of The Connected Care Team, Heather discusses using TigerConnect Patient Engagement to support families within the Kodiak communi...
2020 has been a challenging year of quick decisions and strategic agility. Through innovative flexibility and engineering, TigerConnect pushed up our product roadmap for clinicians and patients. In this episode of The Connected Care Team, we interview Tommy Wright, TigerConnect’s Director of Product Marketing, to discuss how the product roadmap quickly advanced to provide innovative virtual care during COVID-19. Related: Connect with Tommy Wright on LinkedInExplore TigerConnect's suite of p...
Dr. Payam Parvinchiha, Regional Medical Director at CareMore Health, recognized that their health system required a virtual care solution immediately once the pandemic hit, especially given the urgent needs of their patients. In addition, they needed to ensure all staff would be able to stay remotely connected. In this episode of The Connected Care Team, Dr. Parvinchiha discusses how CareMore enabled TigerConnect for their virtual care program, providing an innovative approach to clinical com...
Communication is paramount to healthcare, something that Dr. Andrew Barbash, Neurologist at SOC Telemed, recognized from day one. Recently at TigerSummit 2020, Dr. Barbash presented on Expanding Beyond the Four Walls: Improving Care Through Communication. In today's episode of The Connected Care Team, Dr. Barbash discusses resolving ineffective communication, solving workflow challenges, and crossing boundaries for efficient care. Related: Connect with Dr. Andrew Barbash on LinkedInRead our...
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