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The Daily Groomer

Author: Alex Martin and Shannon Wynings Roberts

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Tales, tails, and tangles from professional groomers across the world
114 Episodes
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Summary In our latest episode of The Daily Groomer, I sit down with Cassondra Renee, the brains behind Club Pawsh, upstate New York's top luxury mobile grooming service. We dive into pricing strategies, battling imposter syndrome, and setting a strong business foundation. Cassondra shares her unique approach to client management, her emphasis on self-care, and practical tips for avoiding burnout. Plus, she reveals her method for quick client filtering and announces exciting plans for a new coaching subscription. Tune in for some down-to-earth advice and get inspired to crush it in the grooming world! Timestamps 05:33 Advocating for Raising Prices in an Undercharging Industry 10:16 Defining Your Grooming Vision and Financial Goals 14:36 Why Hiring a Business Coach Is Essential 23:32 The Importance of Passion and Managing Burnout 28:07 Follow Your Own Path, Not Others' Expectations 37:00 Letting Go to Make Room for New Opportunities Stay connected with our guest speakers! Follow them on their social media Club Pawsh. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
Summary In our latest episode of The Daily Groomer, I sit down with Amy Addington and Tanya Lee to explore the shift towards treating pets as family members. From human-grade pet food to holistic grooming products, we uncover how Woofie's is revolutionizing pet care. Tanya shares her journey from corporate life to becoming Woofie's first franchisee, and Amy dives into the franchise's growth and innovations. Whether you're a pet parent or grooming professional, don't miss this deep dive into maximizing pet health and longevity while navigating industry challenges and opportunities. Join us! Timestamps 11:15 Overcoming the Challenges of Hiring a First Groomer 18:36 Vital Role of a Van in Franchise Growth 27:57 Building Client Loyalty for Long-Term Business Success 32:49 12-Week Training Program Creates Skilled, Confident Groomers 38:58 Prioritizing Pets' Health by Treating Them Like Family Stay connected with our guest speakers! Follow them on their social media Woofie's of Delray Beach. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours: Joshua Davis

After Hours: Joshua Davis

2024-10-2502:36:42

After Hours Episode #52: In our latest episode of After Hours, I sit down with Joshua Davis, Navy veteran and owner of Mission Pawsible Grooming. We dive into Joshua's spiritual journey and how it connects with his life as a groomer. We discuss everything from balancing personal beliefs and avoiding burnout to innovative pricing strategies and mobile grooming tips. We also touch on deeper stuff like dealing with trauma and keeping life in balance. So grab a drink, kick back, and join us for some good vibes and great conversation!
Summary In this episode of The Daily Groomer, I had the privilege of speaking with Natasha Bartosh and Roxy Blauer from La Bella Pet Spa. We dive into managing burnout with new grooming tools, creating a stress-free salon environment, and the importance of clear communication with pet owners. We also explore the journey of starting La Bella Pet Spa, using social media for promotion, and the significance of certifications in grooming. Tune in for tips on maintaining passion in the grooming industry and ensuring a positive experience for our furry clients. Timestamps 08:39 Burnout led to rediscovery of passion, freedom 16:53 Creating a comfortable environment for every dog 21:42 Roleplaying dog care procedures without prior knowledge 26:06 Research and connect with groomers before appointments 27:17 Confidence in grooming aggressive dogs with patience Stay connected with our guest speakers! Follow them on their social media @labella_petspa. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #51: In our latest episode of After Hours, I chat with the amazing Johnette Wiggins. We dive into her journey from dog training to full-time grooming and the wild ride of her viral videos. We also talk about her cool holistic pet care methods, the need for mentorship, and the balance between passion and running a business. Plus, you’ll get some funny grooming stories and a peek into her future plans. If you’re into pets and good vibes, this episode’s for you! Tune in and enjoy!
Summary In our latest episode of The Daily Groomer, I sit down with Troy and Katie Ruediger to discuss the journey of turning passion into a thriving business. We dive into their experiences with rebranding Zoomin Groomin, managing a fleet of grooming vans, and the importance of confidence and humility when starting out. Katie and Troy share their approach towards hiring, scheduling, and how they maintain a positive work environment, plus unforgotten moments and lessons learned along the way. Join us for an inspiring conversation about grit, growth, and grooming greatness! Timestamps 06:18 Why Pet Grooming Matters 12:24 The Challenge of Balancing Skill Sets 17:15 Secret to franchise success 28:06 Retaining groomers is crucial during scaling 34:53 Your passion ensures your business's success Stay connected with our guest speakers! Follow them on their social media Zoomin Groomin - Virginia Beach. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours: Marcia Strong

After Hours: Marcia Strong

2024-10-1101:01:02

After Hours Episode #50: In our latest episode of After Hours, I sip some vodka with our favorite Canadian, Marcia Strong, to celebrate her being named International Influencer of the Year. We discuss her recent travels, the importance of an abundant mindset, and the joys of teaching and mentorship. We also dive into the highs and lows of the grooming world, from favorite tools to pet peeves. Plus, Marcia shares exciting plans for upcoming shows and possible new ventures. Tune in for a heartfelt, humorous, and insightful conversation on success, authenticity, and the grooming industry!
Summary In our latest episode of The Daily Groomer, I had the privilege of speaking with Alicia Divito, owner of Tidy Tails to Go. We dive into her philosophy on dog grooming, her journey from Hawaii to running a thriving mobile business in Connecticut, and the importance of self-care and mindfulness in managing anxiety. Alicia shares her experiences with rapid business growth, tackling confidence challenges, and maintaining work-life balance. Join us as we explore her unique approach to grooming and the invaluable lessons she's learned along the way. Timestamps 13:39 The Importance of a Support System 17:17 The Importance of Small Wins for New Business Owners 23:33 Respecting Mental Health in the Workplace 26:09 Setting boundaries, pricing, schedule control, client relationships 28:51 Dogs' comfort prioritized over perfect grooming standards Stay connected with our guest speakers! Follow them on their social media Alicia DiVito. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours: Alex Moore

After Hours: Alex Moore

2024-10-0401:19:10

After Hours Episode #49: In our latest episode of After Hours, I had the privilege of speaking with Alex Moore, founder of "Whisker Workshop Grooming", a home-based grooming salon that emphasizes one-on-one personalized service. We discuss the importance of in-person consultations, balancing business and emotions, and continuous learning. Alex shares stories from the field, like calming dogs with Spanish cartoons, and we reflect on the value of empathy in our work. Plus, we touch on the endocannabinoid system, the role of cannabis in our lives, and societal perceptions. You won’t want to miss this heartfelt conversation on how we can all do better for pets and for each other in the grooming community.
Summary In this episode of The Daily Groomer, I had the pleasure of hosting Chris Hanvey to explore the future of mobile grooming vans and the transition from generators to smart battery systems. We touched on how downtime can impact your bottom line, why proper training is key, and the cool new developments in lithium battery tech. From California's new generator ban to the upcoming release of fully electric sprinter vans, Chris shares insights on the evolving industry and what lies ahead for mobile groomers. Listen in for an exciting conversation on innovation that's shaping the future of our cherished grooming vans! Timestamps 04:13 Higher upfront cost, cheaper over time system 12:11 Plugin capability is key difference for vans 22:17 Can you plug in overnight for benefits? 29:53 Standard grooming tools, clipper vacuum, and bath system 32:13 Post-Covid manufacturing issues spurred power system upgrades 34:44 What’s the waitlist for the BBE? Stay connected with our guest speakers! Follow them on their social media @hanveymobilegrooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #48: In our latest episode of After Hours, I have a heartfelt conversation with the incredible Milena Kon as we explore her journey of growth, innovation, and building confidence. From her transition out of corporate America to becoming a renowned groomer, Milena shares heartfelt anecdotes and hilarious stories. We discuss emotional intelligence, handling life’s challenges, and the importance of doing what makes you happy. Tune in for some real talk, lots of laughs, and Milena’s down-to-earth advice on staying grounded when life gets messy!
Summary In this episode of The Daily Groomer, I sit down with Paul Ebert, brand president for Aussie Pet Mobile. We dive deep into his long-term vision of scaling from 100 to 7500 locations, reducing van downtime, and the technological advancements making it all possible. Paul shares his confidence in achieving this ambitious goal, bolstered by strong support systems and market insights. We also take a look at the special benefit of a franchise model in terms of attainment of quality and uniformity as they expand. Listen in to find out how Aussie Pet Mobile is going to shake up the pet grooming business! Timestamps 06:11 Scaling your business starts with hiring top-notch groomers 11:54 Franchises offer support, scalability, and shared growth 15:21 Van support staff are essential for equipment upkeep 18:49 How do you maintain customer satisfaction during rapid expansion 23:41 Debate on franchising's scalability in mobile grooming 27:46 Mobile grooming provides personalized, safe care for pets Stay connected with our guest speaker! Follow him on social media ⁠Paul Ebert⁠. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!
After Hours Episode #47: I open up the mailbag for the month! Answering questions about favorite tools, going live, and music vs. silence in the salon!
Summary In this episode of The Daily Groomer, I chat with Nazanin Soleimany from Lily's Mobile Grooming. We dive into her innovative approach to transparent pricing, the essence of over-communicating with clients, and the importance of professionalism in mobile grooming. Nazanin shares insights on building trust, developing a strong brand, and empowering staff to handle any situation. Join us as we explore how to balance quality customer service with scalable business practices, ensuring every furry client and their owner feel valued and cared for. Tune in for a masterclass in pet grooming excellence! Timestamps 03:37 Building Trust and Personal Connections 12:24 How to Prioritize Client Communication in a Busy Grooming Schedule 17:56 Why Setting Expectations Early with Clients Leads to Smoother Grooming Appointments 24:55 The Importance of Clear Upfront Communication on Additional Grooming Fees 31:21 Hiring Gritty and Personable Staff: Streamlining Your Grooming Business with Automation Stay connected with our guest speakers! Follow them on their social media Lilly's Mobile Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #46: In our latest episode of After Hours, I sit down with Stacey Marie Fetterman to dive into the importance of clear policies and procedures in grooming. We discuss the notorious "Doodlegate" incident, customer education, and the value of effective communication. Stacey shares insights on canine nutrition and building relationships with vets, while we both reflect on the unique challenges of grooming doodles. Join us as we share tips worth trying to improve your grooming practice, along with ways to improve the bond with your clients.
Summary In this episode of The Daily Groomer, I sit down with veteran business owner Shannon O'Dore of Aussie Mobile Pet Grooming. We go in-depth into the challenges and rewards regarding hiring and training groomers through variable market conditions, offering medical benefits, and advertising-strategies, including Google Ads. Shannon discusses her epiphany to getting a mobile grooming business up and running, how she successfully hires and how she weathered her franchise through the tough economic times. You definitely won't want to miss the wealth of information shared from this seasoned groomer who has prospered for over 15 years! Timestamps 06:45 Boost your visibility with targeted Google Ads. 18:34 Inquiries for job availability and qualifications process. 25:04 Training for groomers: 410 hours over 2 weeks 33:41 Groomer commission varies by experience and level. 39:31 Quarterly reviews for rookie skill development. Stay connected with our guest speakers! Follow them on their social media Shannon O’Dore. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
Summary In this episode of The Daily Groomer, I sit down with two incredible women in the grooming industry, Donna Sheehey and Sandy Stow. We dive deep into the importance of treating groomers like partners, creating a "groomers first culture," and the journey of Zoom in Grooming's rapid growth. We also touch on overcoming challenges like the Covid pandemic and supply chain issues, and the benefits of a non-groomer franchise model. Tune in for an inspiring conversation about maintaining enthusiasm, quality service, and building a successful, supportive business landscape. Timestamps 03:55 Formation of franchise company 12:21 Initial struggles, overcoming shortages, and demonstrating perseverance 25:35 How to ensure quality of non-groomer staff? 31:42 Groomers going the extra mile for pet care 40:30 How Zoom training promotes positivity and effective engagement Stay connected with our guest speakers! Follow them on their social media Sandy Stow and Donna Sheehey. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #45: In our latest episode of After Hours, my guest Rebecca Burgard and I dive into everything from zodiac signs and humorous deflection tactics to starting a grooming business and the importance of networking. Get insights on managing boundaries, social media, and cultivating an entrepreneurial mindset. Plus, we share our excitement for the upcoming Groom Expo in Hershey and discuss Rebecca’s commitment to a 75-day water challenge. Whether you're a grooming pro or just curious, this episode offers valuable tips and heartfelt stories. Don’t miss it!
Summary In our recent episode of The Daily Groomer, I had the pleasure of chatting with Lucas Kempen, the creative mind behind Rough Revolution. We took a deep dive into the fascinating world of mobile cat grooming, where Lucas explained why creating a cozy, sound-controlled space for cats can make all the difference. He also shared his inspiring journey from working in corporate salons to winning the top grooming business award in 2024. We touched on everything—pricing, services, and why regular cat grooming is essential, plus some invaluable training tips. Whether you're a seasoned groomer or just curious, Lucas's insights are a must-hear. Don't miss out on what could be the future of grooming! Timestamps 06:11 Personality crucial for successful cat grooming 11:19 Cats feel secure in small, controlled environment 20:06 Dog grooming costs $135, cat grooming $165 22:16 Regular grooming is essential for cats' well-being 29:12 Explore intro courses to test and learn Stay connected with our guest speakers! Follow them on their social media Ruff Revolution Mobile Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #44: In our latest episode of After Hours, I had the pleasure of hosting the amazing Sierra Goodfellow! We dive into the chaos of pet mix-ups, share stories from the Super Zoo event, and talk about the journey of self-acceptance with tattoos. Sierra opens up about compassionate grooming for senior dogs and the power of owning your own business. Plus, we laugh about a funny incident with a dog named Cooper and explore the importance of continuous learning. Tune in for a heartwarming and insightful conversation with one of the grooming community's finest!
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