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The Daily Groomer

Author: Alex Martin and Shannon Wynings Roberts

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Tales, tails, and tangles from professional groomers across the world
100 Episodes
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After Hours Episode #46: In our latest episode of After Hours, I sit down with Stacey Marie Fetterman to dive into the importance of clear policies and procedures in grooming. We discuss the notorious "Doodlegate" incident, customer education, and the value of effective communication. Stacey shares insights on canine nutrition and building relationships with vets, while we both reflect on the unique challenges of grooming doodles. Join us as we share tips worth trying to improve your grooming practice, along with ways to improve the bond with your clients.
Summary In this episode of The Daily Groomer, I sit down with veteran business owner Shannon O'Dore of Aussie Mobile Pet Grooming. We go in-depth into the challenges and rewards regarding hiring and training groomers through variable market conditions, offering medical benefits, and advertising-strategies, including Google Ads. Shannon discusses her epiphany to getting a mobile grooming business up and running, how she successfully hires and how she weathered her franchise through the tough economic times. You definitely won't want to miss the wealth of information shared from this seasoned groomer who has prospered for over 15 years! Timestamps 06:45 Boost your visibility with targeted Google Ads. 18:34 Inquiries for job availability and qualifications process. 25:04 Training for groomers: 410 hours over 2 weeks 33:41 Groomer commission varies by experience and level. 39:31 Quarterly reviews for rookie skill development. Stay connected with our guest speakers! Follow them on their social media Shannon O’Dore. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
Summary In this episode of The Daily Groomer, I sit down with two incredible women in the grooming industry, Donna Sheehey and Sandy Stow. We dive deep into the importance of treating groomers like partners, creating a "groomers first culture," and the journey of Zoom in Grooming's rapid growth. We also touch on overcoming challenges like the Covid pandemic and supply chain issues, and the benefits of a non-groomer franchise model. Tune in for an inspiring conversation about maintaining enthusiasm, quality service, and building a successful, supportive business landscape. Timestamps 03:55 Formation of franchise company 12:21 Initial struggles, overcoming shortages, and demonstrating perseverance 25:35 How to ensure quality of non-groomer staff? 31:42 Groomers going the extra mile for pet care 40:30 How Zoom training promotes positivity and effective engagement Stay connected with our guest speakers! Follow them on their social media Sandy Stow and Donna Sheehey. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #45: In our latest episode of After Hours, my guest Rebecca Burgard and I dive into everything from zodiac signs and humorous deflection tactics to starting a grooming business and the importance of networking. Get insights on managing boundaries, social media, and cultivating an entrepreneurial mindset. Plus, we share our excitement for the upcoming Groom Expo in Hershey and discuss Rebecca’s commitment to a 75-day water challenge. Whether you're a grooming pro or just curious, this episode offers valuable tips and heartfelt stories. Don’t miss it!
Summary In our recent episode of The Daily Groomer, I had the pleasure of chatting with Lucas Kempen, the creative mind behind Rough Revolution. We took a deep dive into the fascinating world of mobile cat grooming, where Lucas explained why creating a cozy, sound-controlled space for cats can make all the difference. He also shared his inspiring journey from working in corporate salons to winning the top grooming business award in 2024. We touched on everything—pricing, services, and why regular cat grooming is essential, plus some invaluable training tips. Whether you're a seasoned groomer or just curious, Lucas's insights are a must-hear. Don't miss out on what could be the future of grooming! Timestamps 06:11 Personality crucial for successful cat grooming 11:19 Cats feel secure in small, controlled environment 20:06 Dog grooming costs $135, cat grooming $165 22:16 Regular grooming is essential for cats' well-being 29:12 Explore intro courses to test and learn Stay connected with our guest speakers! Follow them on their social media Ruff Revolution Mobile Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #44: In our latest episode of After Hours, I had the pleasure of hosting the amazing Sierra Goodfellow! We dive into the chaos of pet mix-ups, share stories from the Super Zoo event, and talk about the journey of self-acceptance with tattoos. Sierra opens up about compassionate grooming for senior dogs and the power of owning your own business. Plus, we laugh about a funny incident with a dog named Cooper and explore the importance of continuous learning. Tune in for a heartwarming and insightful conversation with one of the grooming community's finest!
Summary In this episode of The Daily Groomer, we had the privilege of speaking with Dana and Jordan Hunt of Bathewell mobile pet spa in Tulsa, Oklahoma. We delve into their mission to create meaningful careers for pet stylists, the impact of COVID-19 on the grooming industry, and Dana's upcoming maternity leave. We also explore how they manage financials, their decision to go mobile, and their innovative growth strategies. Plus, you'll get insights on their website and social media presence. Enjoy this wonderful, feel-good and educational episode — perfect for the pet grooming enthusiast or small business advocate! Timestamps10:24 Establishing personal relationships helped secure business financing 14:54 Neighbor referrals accelerate local business growth 20:52 New van brings quick increase in demand 29:53 Striving for balance and consistency in work 37:29 Grooming industry stigma changing due to Covid Stay connected with our guest speakers! Follow them on their social media @bathewellmobilepetspa. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours: Anaïs Hayden

After Hours: Anaïs Hayden

2024-08-1601:33:59

After Hours Episode #43: In our latest episode of After Hours, I'm joined by the phenomenally talented Anaïs Hayden. We discuss both the creative grooming world beyond poodles and the journey of self-criticism and controversy surrounding her, plus the community she's built. From managing negativity to parenting woes and intimate health, we get real about it all. Anaïs opens up about her career/mom balance, her viral creative work, and the recognition she finds at conventions. Plus, we're giggling over our kinky groomer group. Join me for this really honest, heartfelt chat with one of grooming's most vibrant voices.
Summary In our recent episode of The Daily Groomer, I spoke with Dr. Marty Becker, America's veterinarian and founder of Fear Free. We delve into the transformative world of Fear Free certification and its profound impact on the emotional well-being of pets during grooming. Dr. Becker shared insights on making grooming a stress-free experience for pets, with tips like using treats, soothing scents, and soft music. From his inspiring career path to the future of Fear Free in mainstream media, this conversation is packed with invaluable tips and forward-looking predictions. You won't want to miss this engaging and heartwarming discussion! Timestamps 03:38 Fear Free: Importance, Meaning, Certification, Origin 12:24 Groomers noticing signs of pet stress. 18:07 Change grooming mindset for fear-free pets. 21:09 Pet grooming perspective of stress management techniques. 36:02 New technology upgrades benefit pets and owners. Stay connected with our guest speakers! Follow them on their social media @fearfreepets. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #42: In our latest episode of After Hours, I had the pleasure of hosting the incredible Marcell Woosley. We dived into dog grooming as we spoke about its trials and tribulations. Marcell shared her experiences as a mobile groomer and salon owner, navigating the ups and downs of extreme weather conditions. She also discussed how creating work-life balance is very important to her; finding good team members does not come easy especially if you want to have someone who can take your spot with good grooming skills. Additionally, Marcell talked about her rural life style where she has fruits and vegetables in her garden while also raising animals. This is the perfect episode for anyone who wants insights into the grooming industry or entrepreneurship or just leading a satisfying life. Keep on growing and keep on grooming until next time!
Summary In this episode of The Daily Groomer, we had the privilege of speaking with Brandie Gitzendanner, the powerhouse behind The Paw Spa Elite, to discuss the incredible journey of growing her grooming business from one to four salons. We delve into the family dynamics that make her team so unique, the challenges of expansion, and her success with social media strategies. Brandie also shares her secrets for hosting community events and boosting engagement. Tune in for insightful tips on managing a thriving grooming business and mastering social media marketing! Timestamps 12:35 Success requires embracing discomfort, leveraging social media. 17:23 Consistency breeds trust and long-term success. 19:43 Leverage network, social media for business growth.24:52 Transition from Facebook to other channels, checklist. 37:40 Emailing dog-related vendors to collaborate on event. Stay connected with our guest speakers! Follow them on their social media The Paw Spa Elite. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #41: In our latest episode of After Hours, my guest Jayne Gallagher and I dive into a wide range of topics, from the importance of perspective in facing life's challenges to the physical demands of dog grooming. We share personal stories about overcoming obstacles, discuss the impact of social media, and even touch on some humorous anecdotes. Jayne opens up about her experience with grief and how it changed her outlook on life. We also explore the significance of self-care, healthy coping mechanisms, and the value of mentors in our lives. Join us for a heartfelt and insightful conversation.
Summary In our recent episode of The Daily Groomer, we had the privilege of speaking with Mary Kathryn Kent, the inspiring owner of "All Four Paws" in Johnston, Rhode Island. We discussed about her journey from battling ovarian cancer as a teenager to building a thriving dog grooming business. Mary shares her tips on grooming tools, mobile vans, and managing a successful team. We cover everything from her passion for calming anxious dogs to her future plans for expansion. Mary’s story underscores the power of perseverance and strategic thinking in achieving business success. Join us for a heartfelt and motivational conversation with a true fighter and entrepreneur. Timestamps 13:02 Struggling Through Chemotherapy 29:12 Started with lower prices to build clientele 35:13 Shared space led to successful business collaboration 40:23 Entrepreneur expands with mobile vans to minimize expenses 51:16 Achieving dreams: truck, house at 26 Stay connected with our guest speakers! Follow them on their social media All Four Paws. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours Episode #40: In our latest episode of After Hours, we sat down with Ashley Hanvey, an experienced groomer transitioning from traditional salon-based grooming into mobile grooming. We talk about our different learning styles in grooming, dive into some of the woes of a toxic workplace, and talk about envy in the industry. Ashley shares her journey from salons into her passion for mobile grooming and her groundbreaker course, "Don't Grab the Beard.". We will also touch on the importance of personal relationships with clients and the future of grooming education. This will be a soulful conversation, full of insight and laughter, under the umbrella of common passion for keeping our furry friends happy and healthy!
Summary In our recent episode of The Daily Groomer, we had the privilege of speaking with John Hewitt, the former founder and CEO of Hewitt Tax and Liberty Tax, now leading Zoom and Grooming. We dive into the challenges and strategies of growing a mobile grooming business, from scaling operations to franchise management. John offers invaluable insights on acquiring and retaining talent, the advantages of franchising, and the importance of a strong company culture. Plus, don't miss out on his special offer for a free copy of his book "I Compete." Whether you're an aspiring groomer or a seasoned pro, this episode is packed with wisdom. For anyone looking to expand their grooming business, John's expertise offers essential lessons on achieving sustainable growth. Timestamps 03:06 Following the System is Key to Success 08:17 The Pitfalls of Geographical Expansion in Franchising 14:54 Mobile grooming businesses expand, few franchise concepts 21:14 Franchise benefits: brand, growth, and referrals 29:40 Retention strategies for groomers: benefits, culture, commission 35:15 Target audience shapes franchisee and location decisions Stay connected with our guest speakers! Follow them on their social media Loyalty Brands. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
This one is deep... It's all about the grief process. I share some of my favorite tips, mindsets, and quotes on how I get through grief. I had to keep it real... but it’s a GOOD ONE!!
Summary In our recent episode of The Daily Groomer, we had the privilege of speaking with Ada Lopez, the driving force behind Dog Groomer Academy in Orlando, Florida. Ada's commitment to grooming excellence and business acumen shines through her holistic approach to grooming education. The biggest takeaway was the emphasis on financial literacy and business skills alongside grooming techniques. Ada advocates for fair compensation, client communication, and comprehensive financial education for groomers. Her academy's curriculum sets a new standard in the grooming industry, empowering groomers to thrive as skilled professionals and successful entrepreneurs. Don’t miss this enlightening discussion on launching successful careers in dog grooming! Timestamps 08:31 Learning dog grooming: repetitive, step-by-step process. 11:30 Grooming dogs based on client instructions and feedback. 24:20 Prepare for entrepreneurship with informed financial planning. 32:59 Demanding accountability and fairness in work relationship. 36:59 Teaching safety and monitoring dogs' behavior effectively. Stay connected with our guest speakers! Follow them on their social media Dog Groomer Academy. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
Summary In our recent episode of The Daily Groomer, I had the pleasure of speaking with Kay Richmond, a visionary entrepreneur reshaping the pet grooming landscape with her business, AZ Stylist. We discussed how this model empowers groomers while stabilizing the business itself, providing autonomy without the usual startup risks. Kay's emphasis on clear pricing structures, effective communication, and adaptability stood out as key lessons for groomers and entrepreneurs alike. Her story highlights the transformative power of innovative business models in the grooming industry. Join us as Kay reveals how strategic decisions and a focus on quality service have sculpted her successful career in the competitive grooming industry. Timestamps 08:06 Networking and growing clientele without spending money. 22:44 Client relationships in pet business require compromise. 34:49 Started as skilled labor, transitioned to business. 41:46 Hobby vs business mindset: balancing work-life. 45:05 Share a must-have product or tool. Stay connected with our guest speakers! Follow them on their social media @azpetstylist. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
After Hours: Kodiak Nance

After Hours: Kodiak Nance

2024-07-0501:27:54

Summary In our recent episode of After Hours, we spoke with Kody Nance, the owner of That Dog Lady Mobile Grooming. That Dog Lady is a top-notch mobile grooming service that brings a modern grooming salon right to your doorstep. With 13 years of experience as a dog groomer, Kody shares her valuable knowledge and expertise, making her a standout in the mobile grooming industry. Tune in to our podcast to hear more about Kody's journey and insights!
Summary In our recent episode of The Daily Groomer, I spoke with Nicole Doherty, an inspiring entrepreneur who transitioned from being a stay-at-home mom to launching Pooch Parlor, a thriving mobile grooming business with five vans and a storefront in Westchester, New York. Nicole shared how hiring an organized receptionist manager transformed her business by allowing her to focus on grooming and expansion. She highlighted the importance of strategic pre-booking, fair pricing, and maintaining strong client relationships. Tune in for insights and inspiration on growing a grooming enterprise with heart and savvy! Timestamps 05:39 Videos of services before disclosing prices approach. 10:06 Discussing the process of acquiring vans for business. 15:34 Carefully hand-pick employees for specific culture. 21:38 Groomers paid hourly at salon, commission in van. 37:08 Enthusiastic endorsement of unique grooming business. Stay connected with our guest speakers! Follow them on their social media @pooch_parlor. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!
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