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The Dental Billing Podcast
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The Dental Billing Podcast

Author: Ericka Aguilar

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Welcome to "The Dental Billing Podcast" – your go-to source for mastering the art and science of dental billing! I'm Ericka Aguilar, your host, here to guide you on a journey to conquer the complexities of dental insurance reimbursement.

🦷 Dive deep into the world of dental billing with us, where we unpack compliance, share game-changing strategies, and reveal the secrets to maximizing your dental insurance reimbursements. We're not just about decoding the system; we're about empowering you to WIN at dental billing.

💡 Ever wondered why coding opportunities seem to slip through the cracks, especially in the hygiene department? We've got the answers! Join us as we explore the nuances of hygiene performance and unearth coding opportunities you never knew existed.

🚀 This isn't just a podcast; it's your ticket to success in the world of dental billing. Learn how to navigate the twists and turns, overcome challenges, and stay ahead of the game. We're not just here to talk; we're here to inspire action.

Ready to revolutionize your approach to dental billing and take your practice to new heights? Hit that subscribe button and join our community of dental professionals dedicated to winning at dental billing!

Remember, it's not just about the codes; it's about the strategy. It's time to conquer, succeed, and thrive in the world of dental billing. Welcome to "The Dental Billing Podcast" – where winning is not just a possibility; it's the only option.

🎙️ Let's redefine success in dental billing together! Subscribe now and let the journey begin.



72 Episodes
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What if you could reignite your passion for your job and drastically improve patient outcomes at the same time? Tune in to hear the inspiring story of Trish, a dental hygienist who transformed her career from burnout to joy. Trish reveals her journey of mastering periodontal care, saliva testing, and insurance coding, and how these skills not only reignited her love for her work but also elevated the quality of care in her practice. Find out why chart prepping days in advance became her secre...
What if everything you thought you knew about dental hygiene billing was wrong? Join us for an eye-opening discussion with Jen, a veteran hygienist turned billing expert, as she uncovers the hidden intricacies of dental billing and the imperative role of accurate documentation. From debunking myths like the impossibility of combining SRPs and prophylaxis to the critical need for detailed perio charting, Jen provides actionable insights that can revolutionize how you approach patient care and ...
Unlock the secrets behind insurance claim denials and empower your practice with actionable insights from Tessina, the president of Veris Insurance Verification. Learn why some offices are more frequently targeted for denials and how to avoid this costly pitfall by optimizing your insurance verification processes. Tessina’s hands-on experience in training, consulting, and coaching offers invaluable strategies to ensure all forms are accurately completed and entered into your software systems,...
Unlock the secrets behind effective dental billing and become a champion for patient advocacy with our expert panel! You'll leave this episode equipped with actionable strategies to improve insurance reimbursement, combat claim denials, and ensure ethical billing practices. Join me, Erica Aguilar, alongside my colleagues Jennifer Lyman, Patricia, Tessina, and Amy as we dismantle common myths in dental billing and hygiene, revealing the crucial steps you can take to prevent claim denials and m...
Can emotional intelligence be the secret ingredient to achieving high case acceptance rates in dental practices? Join us for a compelling conversation with Mani, a seasoned dental professional with over three decades of experience, as she takes us through her journey from a humble receptionist to a successful practice owner. With a strong focus on the human connection, Mani reveals the profound impact of reading body language and building trust with patients, and how these skills have driven ...
Can 60% of your dental practice's patients truly benefit from periodontal treatment? Uncover the eye-opening statistics and essential benchmarks we reveal in this latest episode. We dive into the crucial aspects of periodontal care, from understanding the CDC's findings to mastering the formula for calculating your perio performance. We also touch on common pitfalls and the importance of embracing new learning processes and consistent systems. Tune in to hear Jen's expert insights on transfor...
Is your hygiene department underperforming when it comes to periodontal care? Join us for an eye-opening episode where we uncover the essential steps to recalibrate your hygiene department for optimal perio performance. We promise you'll learn how to establish consistent perio charting and treatment planning protocols, empowering your hygienists with the knowledge and support they need to thrive. Understand the pitfalls of over-relying on pre-authorizations and discover why it's crucial to ta...
Ever wondered how to elevate your dental practice's perio performance percentages? This episode promises actionable strategies that can transform your approach to periodontal care. We begin by breaking down the concept of perio performance percentage and its critical role as a key performance indicator. This isn't about singling out individual hygienists but about rallying the entire dental team towards a common goal. We'll tackle the importance of self-assessment to understand where you curr...
Unlock the full potential of your dental practice with expert insights from Jennifer Lyman, our esteemed hygiene coach at Hidden Dental Profit. Together, we're cutting through the noise to bring you a comprehensive series on periodontal performance—an area too crucial to ignore. Our discussion goes beyond the surface, as we dissect perio performance percentages and their pivotal role in evaluating and enhancing the treatment of periodontal disease. We're not just crunching numbers; we're spot...
As I sat down with Tessina Bullock, the powerhouse behind Veris Insurance Verification, a tale of transformation unfolded. From her early days as a dental assistant to her ascension as a dental billing mogul, Tessina's trajectory is a masterclass in leveraging communication prowess and strategic acumen to navigate the complexities of dental insurance verification and appeals. Her insights illuminate the path for dental practitioners to not only submit claims with confidence but to also stand ...
Embark on a voyage through the complex seas of dental billing where precision and integrity are your most trusted navigators. We dissect the treacherous practices of billing for insurance benefits instead of actual services, exposing the hidden icebergs of fraud that could sink your dental practice's reputation. From the misuse of X-ray codes to the critical need for accurate clinical documentation, we illuminate the path to ethical billing, ensuring that your practice thrives financially whi...
Have you ever felt overwhelmed by the labyrinth of billing and coding in your dental practice? Prepare to navigate this complex terrain with confidence as we dissect the art of billing department optimization. Our conversation steers you through the process of decluttering your practice management software, much like tidying a hoarder's abode. We confront the common fear of conflict head-on, revealing its true nature as a growth catalyst, essential for the evolution of your billing operations...
Ever wondered how a seamless transition from a clinical role to office management is made? This episode is your golden ticket, packed with advice from my personal journey managing multiple dental practices. Anchoring this episode is a deep dive into the importance of understanding management principles within the dental industry. We'll share the challenges and triumphs from my adventure in the realm of dental office management and provide you with practical insights. If you are new to the off...
How would you like to get inside the mind of the legendary Howard Farran, founder of Dentaltown and author of Uncomplicate Business? We've got an enlightening chat with Howard on this episode, revealing the inspiration and journey behind creating Dentaltown, an empowering online community and mobile app for dental professionals. Howard unpacks the power of Dentaltown's resources including interactive message boards that serve as a hub for advice, support, and professional growth within the de...
Are you leaving money on the table due to incorrect dental billing? Ever wondered how diagnosis codes can make a difference in your practice? As your host, Erica Aguilar, I bring to you a comprehensive guide on the significance of these codes and how to pick the right one from the CDT book. We delve into the importance of documenting a diagnosis during the exam for payment qualification and how to ensure your clinical documentation is not just current but compliant. Ever had a patient co...
I've had the opportunity to sit down and have a deep and enlightening conversation with Jennifer Lyman, a devoted dental hygienist with a heart for recognizing signs of sleep apnea in children. It was fascinating to hear about her journey and how her experiences have shaped her practice and fueled her passion for educating others about sleep apnea, a potentially fatal condition that we should all be aware of. We also got to talk about the beneficial effects of myofunctional therapy in de...
Do you ever wonder about the intricacies of insurance claims and the importance of having proper documentation in dental practices? We bet our guest today, Dr. Roy Shelburne, can shine a light on that. A seasoned dentist, practice owner, and survivor of a healthcare fraud conviction, Dr. Shelburne's story is striking, a true eye-opener for other dental professionals, as he shares his experiences and the lessons he learned.Dr. Shelburne passionately dives into the world of healthcare fraud, de...
Do you ever find scrubs irresistible? Kiera did, and her love for scrubs steered her into a fascinating journey through the dental industry. Today, she takes us through her evolution from a dental assistant in Utah, all the way to owning her own practice and establishing the Dental A Team. This company is Kiera's brainchild, dedicated to aiding dental offices with practice management. Kiera's journey is an inspiring one, and it isn't just about her story. She's also here to educate us on...
Ever wondered why so many dental claims get denied and overlooked? This episode takes you behind the scenes of dental billing and claim appeals with Morgan, popularly known as Front Office Friend, who brings an impressive 11 years of experience in the dental field to the table. Morgan's lifelong love for dentistry drives this insightful discussion as we dive into the state of the dental industry, including a startling study that reveals only 33% of all denied claims are ever appealed.Running ...
Get ready to demystify the labyrinth of dental billing changes coming in 2024! You'll gain invaluable insights into the American Dental Association's new service category, Sleep, and how this addition increases the dental categories to a total of 13. We'll break down how these extra codes can lead to more precise interactions with providers and patients, and why this doesn't automatically mean insurance payouts will increase. Then, we'll pivot to understanding the intricacies of the 2024...
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