Discover
The Free Toaster
The Free Toaster
Author: thefreetoaster
Subscribed: 1Played: 0Subscribe
Share
© Copyright 2025 All rights reserved.
Description
Insights and interviews at the intersection of consumer lending, marketing, and technology. Hosted by Carlos Caro, co-founder at The Free Toaster and Managing Partner at New Market Growth, a growth agency for consumer lenders.
91 Episodes
Reverse
Today we sit with James Brandon, Head Of Product at Prism Data and David Friermor, Director Of Product Management at Engine by Gen.
Together, they share their newly announced product partnership that helps lenders access cash flow underwriting data at the marketing stage.
If you were at The Affiliate Marketing Summit for Lenders and Publishers in SF on September 23rd, 2026, you heard the announcement live.
In today's episode, you'll get an inside look at how it works from the leaders who built it.
You can learn more about the event and request an invitation here:
The Affiliate Marketing Summit for Lenders & Publishers
September 23rd
San Francisco, CA
events.thefreetoaster.com
On June 22, LendingClub became Happen Bank. Mark Elliot, Chief Customer Officer, ran point on it.
He joined the company 3 years ago and asked Scott Sanborn about the name in his very first conversation. The business had already moved from peer-to-peer lending marketplace to multi-product digital bank. The name hadn't caught up.
If you're a performance marketer who's never sat on the front lines of a rebrand, this one's for you.
What we get into
1. How the naming process actually worked. Over 100 candidates, cut down by trademark and domain availability, then narrowed to 6 finalists through research with existing customers and the motivated middle segment. Respondents saw the names in print only. No logos, no colors.
2. Why "bank" stayed in the name. The research came back at 100% on this one, and some of their own customers didn't know LendingClub was a bank.
3. How they de-risked distribution. They tested the new color palette and new brand language under the old LendingClub name before the switch, seeded the market months in advance, and still run "Happen Bank, formerly LendingClub" across their touchpoints today. Mark explains what he'd tell any digital lender about working with affiliates and marketplaces through the transition.
4. The 6-month build. What started January 2 and shipped in June, including the move from NYSE to Nasdaq, a 1-month marketing freeze with an escalation process, and the asset audit that turned into spring cleaning.
5. The line item they underestimated: email. Deposit servicing, debit card servicing, applications in flight. AI capabilities improved fast enough during the project to absorb the overage and keep the budget intact.
6. What Mark's watching now. Daily search volume crossover between the old and new brand, plus a custom quarterly brand health survey built for the motivated middle instead of gen pop.
7. And the advice for any CMO convinced the name is what's broken. Mark's answer starts with GEICO.
*****
Are you an affiliate marketing leader at a consumer lender or publisher!?
If so, we have an event for you!
The Affiliate Marketing Summit For Lenders & Publishers
Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS
San Francisco - September 23rd
The Exploratorium
150-person, curated room
101 seats are now filled. 48 seats left!
Learn more and request an invitation:
events.thefreetoaster.com
*****
Sign Up For Our Newsletter
The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology.
******
Please Support Our Sponsors!
Fintel Connect
Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine.
https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast
Spinwheel:
Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo!
https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=aug
Bulldog Media Group:
Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.
https://www.bulldogmediagroup.com/
New Market Growth (Carlos’ agency)
NMG focuses on building affiliate marketing programs for consumer lenders.
www.newmarketgrowth.com
Carlos riffs solo on 3 stories from this week's News Edition...
https://www.thefreetoaster.com/p/avant-goes-racing-stripe-goes-shopping
*****
Are you an affiliate marketing leader at a consumer lender or publisher!?
If so, we have an event for you!
The Affiliate Marketing Summit For Lenders & Publishers
Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS
San Francisco - September 23rd & 24th
The Exploratorium
150-person, curated room
88 seats are now spoken for. 49 seats left!
Learn more and request an invitation:
events.thefreetoaster.com
*****
Sign Up For Our Newsletter
The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology.
******
Please Support Our Sponsors!
Bulldog Media Group:
Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.
https://www.bulldogmediagroup.com/
Spinwheel:
Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo!
https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=aug
Fintel Connect
Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine.
https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast
New Market Growth (Carlos’ agency)
NMG focuses on building affiliate marketing programs for consumer lenders.
www.newmarketgrowth.com
Nicky Senyard, CEO and Founder of Fintel Connect, has been doing digital acquisition since 2002. Her read on this wave: affiliate marketing is still a bottom of funnel conversion tactic. On today’s show, we discuss everything sitting above it.
We get into:
Why roughly 90% of LLM citations are non-branded, and what that does to a lender's odds of getting quoted
The neutrality problem. LLMs reward comparison content and domain authority, which is why publishers keep winning the citation
54% of surveyed Americans now use chat for personal finance recommendations
Gemini mentions brands more than half the time, so picking your engine is a real strategy decision
GEO packages, prompt volume, and share of voice. How publishers are already selling placement inside the answers
Nicky's 3 step playbook: clean up your own content first, ride the publishers already indexed, save the site overhaul for last
Why she thinks the arbitrage window is narrower this time than it was with Google or Facebook
Where Carlos and Nicky disagree on timing for quantum finance through LLMs. She says 10 years, at least. He says 5.
Plus a big question underneath all of it: what happens to financial discernment for the people who never had to build it?
*****
Are you an affiliate marketing leader at a consumer lender or publisher!?
If so, we have an event for you!
The Affiliate Marketing Summit For Lenders & Publishers
Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS
San Francisco - September 23rd
The Exploratorium
150-person, curated room
101 seats are now filled. 49 seats left!
Learn more and request an invitation:
events.thefreetoaster.com
*****
Sign Up For Our Newsletter
The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology.
******
Please Support Our Sponsors!
Fintel Connect
Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine.
https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast
Spinwheel:
Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo!
https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=aug
Bulldog Media Group:
Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.
https://www.bulldogmediagroup.com/
New Market Growth (Carlos’ agency)
NMG focuses on building affiliate marketing programs for consumer lenders.
www.newmarketgrowth.com



