The HR Huddle

In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jim Gill, CEO of ZeroedIn, explore how his 20-plus-year career in HR-related technology is helping him take ZeroedIn to the next level. Jim first takes listeners through a quick history of learning and HR-related tech innovations. He and Stacey then discuss how ZeroedIn is “meeting customers where they’re at” through a combination of software and services to better utilize data from multiple sources for people and business insights. Throughout the conversation, Jim and Stacey emphasize the rigorous compliance requirements of government agencies, as well as those for other industry segments such as healthcare and finance. Key points covered include: ↪️ ZeroedIn’s new analytics platform which promises customers a 360-degree view of workforce data through seamless integration of multiple data sources, predictive analytics, and generative AI – all while ensuring strict security and compliance.  ↪️ The importance of “meeting customers where they’re at” in their analytics journeys and providing the supporting services to ensure actual success and return on their investments. Because people skills, resources, and data maturity vary so greatly, a one-size-fits-all approach to analytics never works. ↪️ Consolidating data from multiple sources into a usable format remains one of the biggest challenges for organizations of all sizes and types.  ↪️ Meaningful analytics are especially important for those organizations with critical workforce challenges – such as recruiting large numbers of employees, reskilling workers, or preparing for major demographic shifts – in order to make smart, cost-effective decisions.  ↪️ Why ZeroedIn’s work on obtaining full FedRAMP (Federal Risk and Authorization Management Program) authorization is important for organizations with high security and compliance requirements. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. *This episode is sponsored by ZeroedIn.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Jim Gill Twitter | LinkedIn ZeroedIn Twitter |

Send us a text In this episode of HR, We Have a Problem, host Teri Zipper and leadership expert Ashley Goodall discuss the complexities of change management in organizations and its impact on employees. Ashley shares insights from his latest book, The Problem with Change, arguing that constant change, though often praised, may be detrimental to both employees and business outcomes. Their conversation sheds light on the widening gap between employee performance and organizational transformation, highlighting the critical role of HR in championing employee needs while strategically aligning with broader business goals. Key points covered include: ↪️ Achieving long-term sustainability requires organizations to prioritize employee well-being alongside financial success, as neglecting this balance can lead to significant challenges. ↪️ Creating a workplace environment that fosters predictability and control is crucial for enhancing employee security and sustaining productivity. ↪️ HR professionals should champion evidence-based strategies to boost performance, moving beyond a dependence on technology and external systems alone. ↪️ There remains a critical gap between performance science and its practical application in the business realm, particularly in compensation practices. Special announcement!  Without proper leadership, organizational changes can have a negative impact on employee morale, business performance, and shareholder value. That’s why we created Navigating Change with Confidence – a cohort-based, collaborative learning program. The first session gets underway in January, but you can save hundreds off the program price if you register before the end of the month. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Ashley Goodall Twitter | LinkedIn

Send us a text In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jessica Griffin,  Vice President of Global Product Management at UKG, give a behind-the-scenes look at UKG’s global payroll and workforce management solutions, focusing on how they serve multinational organizations. The conversation touches on the company’s recent innovations, including the expansion of their One View platform, and how global compliance is becoming a key area of focus. Key points covered include: ↪️ UKG expands its global payroll platform, One View, to better serve multinational organizations - allowing for more efficient and compliant payroll processing across various countries. ↪️ The seamless integration of time management and payroll systems remains essential for global customers, ensuring efficiency and compliance. ↪️ UKG’s Great Place to Work Hub empowers companies to boost employee engagement and retention through data-driven insights. ↪️ AI-powered features embedded in UKG’s platforms are driving smarter solutions, particularly for small and mid-sized businesses, enhancing productivity and decision-making. Special announcement!  Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. *This episode is sponsored by UKG.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Jessica Griffin  LinkedIn UKG Instagram | Twitter | LinkedIn

Send us a text In this special episode* of Spilling the Tea on HR Tech, Stacey Harris is joined by two Workday executives: David Wachtel, general manager of talent products, and Cristina Goldt, general manager of workforce management and pay. Harris and her guests discuss a wide range of topics, primarily focused around the importance of product orchestration and seamless data integration. They discuss the benefits recently acquired HiredScore brings to Workday customers, the importance of working partnerships, and examples of how AI can not only improve efficiency but offer up insights that would likely be overlooked. Given Workday’s market leadership in market share and HR tech innovation, this is an episode not to be missed.  Key points covered include: ↪️ How HiredScore is enhancing recruiting and talent processes through deep integration with Workday modules and AI support. ↪️ Examples of how AI and seamless integration are bringing “islands of information” together to help Workday customers make better people and business decisions. ↪️ Examples of how Workday Wellness, announced at Workday Rising, will use AI and robust data integration to help companies make more informed decisions about the benefit offerings most meaningful to employees. ↪️ How offerings such as Extend and Built on Workday are fostering market-wide innovation by helping partners – and customers – create new applications and further increase the business value of people data.   Special announcement!  Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based  program launching soon. Click here to learn more.    *This episode is sponsored by Workday.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey Report Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn David Wachtel LinkedIn Cristina Goldt LinkedIn Workday Instagram | Twitter | LinkedIn

Send us a text In this episode of HR, We Have a Problem, Teri Zipper and industry veteran Marc Miller— thought leader and adjunct professor at NYU and Manhattan College—discuss the evolving role of HR leaders in driving strategic value within organizations. The conversation also explores the importance of data storytelling and using AI to enhance employee experience, ensuring a workforce that feels valued, dignified, and connected to the company’s mission. Key points covered include: ↪️ Marc Miller’s book, “Immortal HR”, which highlights the concept of HR’s resurrection through the lens of the fictional character, Harriet Rose Job, emphasizing how HR adapted to the challenges of COVID-19. ↪️ Predictive and prescriptive analytics offer HR the ability to not only identify trends but also act to improve future workforce outcomes. ↪️ Recognizing workforce sentiment and anticipating flight risks play a pivotal role in strengthening talent management and retention efforts. ↪️ Utilizing AI to enhance human connections in HR ensures that employees feel valued, secure, and connected within their roles. ↪️ Effective HR leaders turn data into compelling stories that senior leadership can understand and act upon. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Marc Miller LinkedIn | Twitter Marc S. Miller Associates LinkedIn

Send us a text In this special episode of Spilling the Tea on HR Tech, Stacey Harris along with Susan Richards, Teri Zipper, Cliff Stevenson, Summer Orellano and members of the HR Systems Strategy cohort reflect on the biggest highlights from the 2024 HR Technology Conference. The discussion covers hot topics like data governance, skills management, and AI's role in enhancing the employee experience. They also explore the rise of startups in the HR tech space and the significance of practitioner-driven Ask the Expert sessions. Key points covered include: ↪️ Data governance emerges as a major focus with high engagement from conference attendees. ↪️ Startups showcase innovative solutions in areas like global services, benefits, and labor. ↪️ AI's potential to improve the employee experience continues to generate significant interest. ↪️ Optimizing HR technology stacks requires a deep understanding of current tools and a creative approach to integration. If you weren’t able to attend the 2024 HR Tech Conference - no worries!  Click here to discover this year's top vendors by category and download the Free Voice of the Customer Key Findings: https://sapientinsights.com/top-vendors/  Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn  Susan Richards Instagram | Twitter | LinkedIn

Send us a text In this episode of HR, We Have a Problem, Teri Zipper and guest Mike Poole, Executive Vice President and Chief Human Resources Officer at Nice-Pak Products, Inc., discuss the importance of cohesive leadership and the significant impact of improved hiring and onboarding processes on reducing turnover. The conversation also explores reimagining performance management and aligning the workforce with broader business objectives.  Key points covered include: ↪️ How leadership alignment is crucial for cascading priorities throughout the organization and driving effective change. ↪️ The power of a robust HR agenda focusing on purpose, values, and engagement to drive performance - and leveraging existing talent through structured development plans. ↪️ How strengthening HR fundamentals can enable an organization to consider and pursue ambitious, long-term strategic goals. ↪️ New communication platforms aim to better connect frontline workers with organizational updates and resources. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Mike Poole LinkedIn Nice-Pak Products, Inc. Twitter | LinkedIn

Send us a text In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss the Sapient team’s role at HR Tech, along with several tech-related acquisitions and  leadership updates. They also discuss the evolving role of AI in HR with a focus on how AI can be used to go beyond automating basic tasks to inform and  impact strategic workforce decisions.  Key points covered include: ↪️ Sapient’s prep for HR tech is in full swing; Stacey, Teri, and Susan will all be presenting at the conference.   ↪️ Oracle’s partnership with Amazon Web Services marks a significant step toward simplifying integration for cloud platforms. ↪️ OpenAI surpasses 1 million paid business users, showing rapid growth in AI adoption. ↪️ Ilya Sutskever, OpenAI’s former chief scientist and co-founder, launches a new company, Safe Superintelligence, and raises $1 billion in startup funds. ↪️ Anthropic launches Claude Enterprise with the intent of shifting AI capabilities from creative tasks to enterprise business applications. Special announcement!  Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching soon. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn

Send us a text In this episode of HR, We Have a Problem, Teri Zipper along with guest Suzanne Lucas, famously known as the “Evil HR Lady” address the evolving challenges in HR over the past 25 years, the impact of AI on the industry, and the negative perception towards HR. Suzanne also introduces the "yes, and" approach from her improv comedy background, offering a transformative way in handling workplace challenges. Key points covered include: ↪️ The HR landscape has evolved significantly, with new challenges such as remote work, AI, and changing employee expectations impacting practices and policies. ↪️ The growing importance of HR professionals continuously learning and obtaining certifications to enhance their skills and provide better support. ↪️ AI presents both opportunities and risks, particularly concerning bias in hiring and the potential decline of essential human skills in writing and communication. ↪️ The principles of improv comedy, like "yes, and," can be applied to HR to foster adaptability and positive problem-solving, helping HR professionals navigate organizational challenges. ↪️ Flipping the script on how CEOs and other business leaders perceive the field. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Suzanne Lucas LinkedIn Evil HR Lady Twitter | LinkedIn

Send us a text In this episode, Stacey Harris and Cliff Stevenson discuss the latest announcements and partnerships impacting payroll, leave, and compensation, including those from Workday, Tilt, and Salary.com.  Stacey and Cliff also talk about a proposed CA law mandating AI oversight and an interesting study on how cultural and other differences impact the expectations of HR across the globe.  The hosts also remember Google exec Susan Wojcicki and her significant contributions to the tech industry.   Key points covered include: ↪️ Workday reports strong Q2 financial results and announces new strategic partnerships, including a significant collaboration with Equifax. ↪️ More news from Tilt, Salary.com and other HR tech vendors. ↪️ “Table stakes” functions such as leave management, payroll, and compensation management remain critically important, as evidenced by Sapient’s research and VC investments.   ↪️ A LinkedIn post by Johannes Sundlo informs discussion about the differences in HR roles in the U.S. and Europe and the importance of aligning HR strategies with specific regional cultures. A rundown of Sapient Insights’ presentations at HR Tech, including the big reveal of Voice of the Customer research. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth, interactive learning program, we help you break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching soon. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn

Send us a text In this episode of HR, We Have a Problem, Teri Zipper along with Stacey Harris and guest Jason Seiden, Co-founder of Comfort Communications discuss grief in the workplace and how organizations can develop effective communication protocols to help teams support their colleagues during times of loss. Key points covered include: ↪️ Jason shares his personal story of loss and how it inspired him to create Comfort Communications to normalize conversations around grief. ↪️ Comfort Communications provides a communication protocol, operating models, and tracking systems to help teams support grieving colleagues with empathy and efficiency. ↪️ We discuss challenges with knowing what to say and how to act when a colleague is grieving, and how  missteps can lead to further distress. ↪️ We reveal the significance of a supportive culture and proactive communication strategies in helping employees navigate grief. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Stacey Harris Instagram | Twitter | LinkedIn Jason Seiden LinkedIn  Comfort Communications LinkedIn

Send us a text In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss the current state of AI in the market and break down the surprising drop in the AI market’s total value by $2 trillion - including its broader implications for businesses and consumers alike. The conversation touches on the role of regulation, particularly in the EU, its impact on AI usage in the workplace, and the need for a practical and measured approach to integrating AI into business operations. Other topics covered include: ↪️ New partnerships and acquisitions in HR tech, including the acquisition of F2A by SD Worx to strengthen its market presence in Southern Europe and a strategic partnership between Upwork and Beeline to offer an all-in-one platform for managing contingent workers. ↪️ The launch of Paychex Flex® Engage, a new tool to foster employee collaboration and enhance the employee experience. ↪️ A quick overview of Employ Inc., one of the fastest-growing companies in the recruiting space. Special announcement!  Fostering a more inclusive and positive culture in the midst of constant change is tough but not impossible. Our newest program offering, Navigating Change with Confidence, breaks down how to do it.  Click here to learn more about this unique cohort learning experience.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn

Send us a text In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper and guest Kim Sneeder, Managing Director at CareerCircle discuss how the CareerCircle platform uniquely supports candidates and helps organizations discover talent to  build diverse, inclusive work environments.  This episode also highlights success stories of individuals who have transformed their careers leveraging CareerCircle’s strategic partnerships with major tech companies and nonprofits to create a holistic ecosystem. Teri and Kim talk about: ↪️ Integrating upskilling with job placement, focusing on underrepresented groups such as veterans and women re-entering the workforce. ↪️ Looking at the candidate as a whole person, by considering skills, assessments, and passion projects - not just resumes - to find the best job matches. ↪️ Working with partners like major tech companies including Google, IBM, Microsoft, and Salesforce for training and certifications. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Kim Sneeder LinkedIn CareerCircleInstagram | Twitter | LinkedIn

Send us a text In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapient Insights Group Director of Research, Cliff Stevenson, cover the successful diversity roundtable hosted at Pendo headquarters, piping hot news about the strategic partnership between Salesforce and Workday, and research findings on venture capital funding disparities.  Plus, they highlight the notable increase in participation of our 27th Annual HR Systems Survey, which received over a thousand more responses compared to the previous year. Key points covered include: ↪️ The strategic partnership between Salesforce and Workday focuses on AI-powered employee service agents, integrating HR and financial data. ↪️ The evolving landscape of HR technology and its impact on SMBs, including notable developments from companies like Deel and ServiceNow. ↪️ Jennifer Morgan's appointment as the new CEO of UKG, outlining her vision and expected impact on the company’s future direction. ↪️ Women and Black founders face severe limitations in accessing venture capital, with 98% of VC dollars inaccessible to women - and 99.5% of those VC dollars inaccessible to Black founders. ↪️ The recently proposed rule by the Consumer Financial Protection Bureau (CFPB) to increase transparency and disclosure of fees for paycheck advance products. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn

Send us a text In this special episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper and guest Lindsay Wrege, Co-Founder & CEO of 321 Coffee — a company built on creating inclusive workplaces for individuals with intellectual & developmental disabilities (IDD) — discuss the importance of diversity, inclusion, and the positive impact these values have on organizational change.  Key points covered include: ↪️ 80% of adults with intellectual and developmental disabilities (IDD) are unemployed — 321 Coffee is working to change this by including people with IDD at the forefront of their business. ↪️ The company emphasizes the importance of representation and individuality, featuring images of team members on packaging, in social promotions, and in stores. ↪️ Faced with the pandemic's impact on retail, the business pivoted to coffee roasting and online sales to expand their reach and share their story with a broader audience. ↪️ Building on their success within the business, academic, and social communities throughout Raleigh, 321 Coffee is now ramping up speaking and consulting engagements, teaching other businesses to thrive through true inclusivity. Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching in August. Click here to learn more.  Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Lindsay Wrege Instagram | LinkedIn 321 Coffee Instagram | Twitter | LinkedIn