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The High-Performing Technical Leader
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The High-Performing Technical Leader

Author: Arvi Carkanji

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The High Performing Technical Leader is for founders, CROs, and technical revenue leaders scaling pre-sales and post-sales teams in technical SaaS.


Hosted by Arvi Carkanji, founder of Elite Talent Recruiting, this show goes deep with leaders who are actually building, scaling, and running high-performance technical GTM teams.


From hiring the first Solutions Engineer to managing rapid team expansion, from positioning pre-sales as a revenue function to retaining top talent through growth, we explore the real challenges that define technical revenue leadership.


These are honest conversations with VPs, CROs, founders, and technical leaders who've done the work and are willing to share what it actually takes to win.


Whether you're a founder figuring out your first technical GTM hire, a VP scaling your pre-sales function, or a leader navigating customer success as a revenue lever, you belong here. Let's build.

30 Episodes
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Give us Feedback on this episode Your team's CRM is missing leads. Not because they're bad at their jobs, but because leads fall through the cracks when they're not actively in a pipeline. The cost? Deals disappear. Pipeline shrinks. Revenue suffers. Today, I'm talking to Guillaume Bruere, co-founder of Groovin, about how the best GTM teams prevent this from happening in the first place. We dig into: The hidden lead problem every CRO faces (and why spreadsheets don't fix it)How to surface for...
Give us Feedback on this episode Your sales engineers are on the front lines of a problem most revenue leaders don't even see: integration challenges that kill deals before they close. Cristina Flaschen, CEO of Pandium, spent 20+ years as that person—the technical leader your SE calls when a prospect asks "can you actually integrate with X?" Now she's building the infrastructure to solve it. We dig into: Why your sales engineers are losing deals on integrations (and what you can do about it)H...
Give us Feedback on this episode We talk with Gabe Lullo, founder of Alleyoop, about why sales development is resurging and why SDR work is its own discipline that connects marketing demand to sales closing. We share practical frameworks for building pipeline in an AI-heavy world, from nailing your ICP to hiring for grit and running outreach that still sounds human. • Gabe’s path into sales and how Alleyoop evolved from sales training into sales development as a service • sales d...
Give us Feedback on this episode Your customer success team is only visible when something breaks. Most CS orgs are still stuck in the "I am your advocate" era. In practice, they're just escalation points. When customers are unhappy, CS swoops in to save the day. But between crises? Nobody knows what they do. Andrea Mulligan, fractional Chief Customer Officer and outcome-driven CS strategist, is shifting how leaders think about customer success. Instead of last-minute saves at renewal...
Give us Feedback on this episode Most sales leaders are still guessing at top of funnel. More tools, more sequences, more noise, and demo numbers barely move. Jack Porter has the opposite problem. He is 24, co-founded WhiteWhale two years ago, and his team has already run over 1,800 demos combined across 2025 and 2026. WhiteWhale sits inside 700+ sales teams, so Jack doesn’t JUST know what works for his own company, he knows what is actually working across the industry right now. On this ep...
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