Claim OwnershipThe Ice Cream Podcast
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© 2025 The Ice Cream Podcast
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The Podcast by Ice Cream Retailers about Ice Cream Retailers. Learn about what makes other North American Ice Cream Association Members successful; their challenges and victories in the great business of ice cream and frozen dessert retailing. The organization is truly about "Ice Cream People helping Ice Cream People"
111 Episodes
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In this episode, we chat with Christine D' Amico, chairperson of the Ice Cream Competition Committee. This year there are many upgrades to the national ice cream competitions including new categories and prizes. This is a must-listen if you are wanting to enter your ice cream and frozen products into the competition this year. For more information, go to https://icecreamassociation.org/page/compete For information about the North American Ice Cream Assoc, and how you can open and grow your ...
In this episode, we talk to Sue Kloter, Chairperson of the Scholarship Committee for the North American Ice Cream Association. This year there are big changes to the scholarship program, amounts distributed and who can apply. For more information, conditions and to apply for a scholarship, go to https://icecreamassociation.org/page/Scholarship For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will sup...
In this episode, we discuss everything about the biggest ice cream and frozen dessert trade event in the USA, the "Cone-vention" and Trade Show of the North American Ice Cream Association. We go through the new events, the full agenda, and the best way to get the most out of this yearly event. It is a great investment in your business's success and future. All of the information including pricing, agenda, and what to bring can be found at www.conecon.org. POur association website is www.ic...
In this episode, we speak to Mary Leopold of Leopold's Ice Cream in Savannah GA Mary and her husband Stratton are the proud owners of their 100-year-old business which has a wonderful family heritage. Another project that the Leopolds are very excited about is the "I Pledge" Program. This is a very simple program that encourages local ice cream shops to team up with their community and offer a free cone when a child recites the Pledge of Allegiance. The program has had many year...
In this episode, we speak to David Alima of The Charmery in Baltimore MD. David and his wife Laura have 5 stores, one on the way, and a bustling production plant. AND he still has time to share his expertise with a fellow ice cream store operator in the Association Mentor Program - "Cone-nect" For more information on the Charmery: https://www.thecharmery.com/ For more information on the Association Mentor Program: https://icecreamassociation.org/page/mentorship_program You do need to...
In this episode, we feature Evan Waldt of both Slices Concession and Emerymark USA. Evan has led a fascinating life prior to his involvement in the frozen dessert business and is a true character of the industry. Evan shares with us his thoughts on the coming trends, life in the Americorps program, and much much more. Websites referred to in this episode: https://www.nationalservice.gov/ https://slicesconcession.com/ https://ices.cool/ Thanks for your time Evan - It was great For informat...
In this episode, we feature the audio replay of the Webinar regarding the November 2021 Trade Show and Convention of the National Ice Cream Retailers Association. For more information, agenda, and ticket sales, go to https://www.nicra.org/ For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/
In this episode of the NICRA podcast, we speak to Tim Stubbs, VP of Food Safety at the Innovation Center for US Dairy, NICRA Volunteer, and all-around good guy. Tim leads a team of food safety academics and professionals that have developed valuable and free tools for you to use to help in your food safety news years resolutions. Some of the websites spoken of in this episode are: https://www.usdairy.com/about-us/innovation-center https://www.idfa.org/ https://www.idfa.org/safeicecream htt...
In this episode, we speak to Mandy Quinn, Restaurant Partnerships Manager for Uber Eats. Mandy shares with NICRA members some Uber Eats basics, how ice cream shop owners can benefit from 3rd Party Delivery services and some of the new program details for operators during the COVID-19 pandemic. Some of the websites and contact details mentioned were as follows: www.ubereats.com Contact email for Uber Eats - restuarants@uber.com Phone number 833 ask eats If you would like to be on a NICRA p...
In this episode, we talk to David Alima from The Charmery in Baltimore Maryland. Dave was a great guest and his passion for the industry and his business really shows. Dave discusses some of his great collaborations, his focus on vegan products and some of his biggest growth challenges. Some of the applications Dave mentions are as follows: https://wheniwork.com/ https://slack.com/ The Charmery socials are as follows: https://www.thecharmery.com https://www.facebook.com/TheCharmery https:/...
In this episode, we talk to Dave Deadman of Chocolate Shoppe Ice Cream, Madison Wisconsin. Dave grew up in the candy and ice cream business, with his parents owning a candy store and eventually adding ice cream. This business grew to the second generation, where Dave and his family now make ice cream for their 4 retail stores and sell ice cream to other businesses over 20 states. Dave shares some valuable insights into running a multi-generational family business and working with a business...
In this episode, we talk to Rod Oringer, recipient of this year's Forrest Mock Person of the Year award at the NICRA Convention 2019. Rod shares his experiences growing up in a family business making ingredients for the ice cream and confectionery business and the lessons he has learned along the way. If you would like to be interviewed for the NICRA podcast, please reach out to the NICRA office at 636 778 1822 or steve@nicra.org For information about the North American Ice Cream Assoc, an...
In this episode, we talk to Sam Alcaine, Chief Instructor of the Artisan Ice Cream Food Safety Plan Coaching Workshop being conducted the day before our NICRA trade show in Charleston SC. There is some great information here on the highly discounted course available to NICRA members and 1 on 1 coaching with your food safety plan Websites referred to in this podcast are as follows: https://www.nicra.org/page/foodsafety https://www.nicra.org/events/EventDetails.aspx?id=1243077&group= I...
In this episode, we spend some time with Tim Stubbs who is a big wig in US Dairy. Tim's title is VP of Product Research and Food Safety at the Innovation Center for US Dairy, an arm of the Natioonal Dairy Council. Tim discusses his role at the US Dairy Council, the makings behind the Food Safety Initiative for Artisan Ice Cream Makers. We also discuss implementing your food safety plan and the upcoming single day workshop at the NICRA convention this November. Websites referred to in this...
In this episode, we spend some time with Rick Pizzi of Pizzi Farm Ice Cream Rick Pizzi is one of the true characters of the ice cream business. If you have a chance to shake his hand and have a chat, please do so. In this episode, Rick talks about his success and the process of providing some great fundraising efforts for a local police officers family Check out his site at http://www.pizzifarm.com/ The Plant Stand Saga https://waltham.wickedlocal.com/news/20180709/saga-of-summer-piz...
In this episode, we spend some time with Michael Weissman of Mikey Dubbs Frozen Custard. Michael shares some great insights as to the charitable side of his business, his plans for community sustainability and his first year in business. Check out his site at https://www.mikeydubbs.com/ Some other references we discussed: http://hopecommunityservices.org/ The B Corp Handbook Barrons Best Buy Award If you would like to be interviewed for the NICRA podcast, please reach out to the NICR...
In this very first episode, we spend some time with Sue Kloter from Kloters Dairy Barn who shares with us some of the history of her business, a dramatic fire, and what brings her the most joy from her business. Check out her site at https://www.klotersicecreambarn.com/ Other references https://www.amazon.com/Purple-Cow-Transform-Business-Remarkable/dp/014101640X https://www.kenblanchard.com/Store https://suebzimmerman.com/ If you would like to be interviewed for the NICRA podcast, please...
In this episode we chat to Robert Duong of Castaway's Ice Cream in Honolulu Hawaii. Robert shares his origin story and some of the challenges and pitfalls he went through to open his business. A great listen for new or potential store owners. For more information on Castaway's go to: https://www.instagram.com/castawaysicecreamhttps://www.facebook.com/CastawaysIceCreamFor information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a communit...
In this episode we speak to the delightful Kate Williams who is blazing a trail for Gluten Free and Plant Based ice creams and desserts. To find our more about Kate's business please visit: https://www.katesicecream.comhttps://www.instagram.com/katesicecreamhttps://www.tiktok.com/@katesicecreamFor information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/
In this episode we chat to Kelly Cavers - Chief Sales officer for Visit the Beaches - the tourism bureau for the West Palm Beach area. There are some great promo's and programs to take advantage of during and after Conecon 2025. Remember, early bird pricing for Conecon 2025 ends July 31st. All prices for 3 day tickets increase by $100 on Aug 1 Find out more about The Beaches at: https://www.thepalmbeaches.com/beacheshttps://icecreamassociation.org/page/coneconFor information about the North A...
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