The Internet Report

With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing.The Internet Report team will discuss how Internet service provider (ISP) outage numbers are continuing to increase, while cloud service provider (CSP) outages are also becoming more frequent, indicating a changing landscape in service reliability. They’ll also unpack the recent OpenAI and Meta outages.———CHAPTERS:00:00 Intro00:49 Outage Trends Across 202407:37 OpenAI Outage13:10 Meta Outage18:48 Get in Touch ———Join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We’ll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn and X at @thousandeyes

The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent incidents.Both DigitalOcean and real-time payments provider Worldline experienced connectivity issues to data centers that made services unreachable. Meanwhile, Microsoft and Reddit encountered problems following changes to their systems that appeared to have unexpected user impacts and had to be rolled back. Tune in to hear The Internet Report team unpack these incidents and discuss the latest outage trends.———CHAPTERS:00:00 Intro00:50 Reddit Server Errors04:33 Issues for Microsoft 36509:42 DigitalOcean’s Network Issues10:52 Worldline’s Payment “Perturbations”12:40 Outage Trends: By the Numbers15:06 Get in Touch  ———For additional insights, check out this week’s The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digitalocean-reddit-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook:  https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast  ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes

Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization. Instead of just responding to issues as they occur, when teams have independent visibility into their end-to-end service delivery chain, they can proactively identify possible areas for optimization and improvement. For example, streamlining one small part of a complex process could shave seconds off the total transaction time; do this for every part of the process, and the efficiency savings can quickly add up.In recent weeks, it appeared OpenAI’s ChatGPT may have been undergoing this type of optimization, as we observed material improvements in page load times and some evidence suggesting possible configuration changes and re-architecture in the pursuit of performance improvements.Read on to learn more about what we saw at ChatGPT, as well as insights from incidents at companies including Grammarly, Bluesky, and Netflix, or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:48 ChatGPT Disruptions08:17 Grammarly Issue10:59 Netflix Issues12:09 Bluesky Disruptions13:26 Salesforce Outage14:50 Verizon Fios Disruption16:14 Outage Trends: By the Numbers18:36 Get in Touch———For additional insights on understanding and proactively optimizing digital experiences, read this eBook:  https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep2_podcast  ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting.While DORA is directly applicable to EU financial institutions, it prompts important discussions about resilience and ensuring digital experiences that are relevant for all IT operations teams, regardless of industry or region.Tune in to the podcast to hear The Internet Report team and special guest Bernie Clairmont, Product Solution Architect at ThousandEyes, dive deeper into DORA.As usual, we’ll also unpack recent outages from the last few weeks, examining the DDoS attacks against the Internet Archive as well as some power and cooling problems at Google Cloud. We’ll also revisit a previous Azure outage and discuss the latest global outage numbers.——— CHAPTERS:00:00 Intro01:20 DORA: What ITOps Teams Need to Know18:38 BMO Disruption21:16 Incident Retrospective: Azure Virtual Desktop Outage25:00 Google Cloud Outage27:47 Internet Archive Outage29:35 Get in Touch ———For more insights, check out the links below:- The Internet Report Blog: DORA & ITOps Best Practices; Plus BMO, Google Outages: https://www.thousandeyes.com/blog/internet-report-dora-itops-best-practices?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast- White Paper: ThousandEyes and the Digital Operational Resilience Act (DORA): https://www.thousandeyes.com/resources/digital-operational-resillience-act-dora-white-paper?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast- Blog: Introducing Adaptive API Monitoring: https://www.thousandeyes.com/blog/introducing-adaptive-api-monitoring?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage.Tune in to hear The Internet Report team discuss what happened and why. They’ll also share insights from a recent Microsoft Outlook outage and cover the latest Internet outage trends.Listen now or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:48 Salesforce Outage10:00 Microsoft Outlook Outage14:43 Outage Trends: By the Numbers17:22 Get in Touch ———For additional insights, check out the latest Internet Report blog: https://www.thousandeyes.com/blog/internet-report-salesforce-microsoft-outage?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcastAnd for more on troubleshooting digital experiences across owned and unowned networks, watch this webinar featuring The Internet Report’s Mike Hicks: https://www.thousandeyes.com/resources/apjc-troubleshooting-digital-experiences-across-owned-unowned-networks-webinar?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, and Workday.Tune in to hear what happened during these incidents and a separate data center fire that caused a Reliance Jio outage for customers across multiple areas of India.Listen now or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:59 ServiceNow Outage03:20 Microsoft 365 Outage04:35 Azure Virtual Desktop Outage05:50 Workday Outage09:39 Reliance Jio Outage13:06 Outage Trends: By the Numbers15:16 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-workday-outage-access-issues?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep5_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’ve all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard against a breakdown like this during high-traffic periods, companies sometimes use various traffic management strategies such as digital waiting rooms.In this episode, The Internet Report team discusses the pros and cons of traffic management and looks at the different techniques used by ticketing platforms for the upcoming Oasis reunion tour concerts. They also cover an AT&T issue that impacted Microsoft, as well as disruptions at Akamai, Alibaba Cloud, and Cloudflare.Listen to the full episode now or use the chapters below to skip to the sections that most interest you.CHAPTERS00:00 Intro00:54 Oasis Reunion Ticket Issues10:16 Microsoft Outage13:00 Akamai Outage14:40 Alibaba Cloud Outage16:28 Cloudflare Incident17:40 Outage Trends: By the Numbers18:40 Get in Touch———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-traffic-management-microsoft-outage?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep4_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we’ll explore the current subsea cable ecosystem and chat about what the future might hold.Tune in for insights on how important subsea cables are for today’s digital experiences, how decisions are made on where to place them, the consequences of cable cuts, and route diversity and Internet resilience.CHAPTERS00:00 Intro02:29 Current Subsea Cable Ecosystem07:16 Subsea Cable Cuts15:15 Route Diversity & Internet Resilience18:51 What’s Next22:05 Get in TouchABOUT MURRAY BURLINGMurray Burling is the Executive Director of Oceans and Environment at RPS. Murray has extensive experience as a consulting coastal engineer, oceanographer, and marine modeler, undertaking multifaceted studies in Australia, New Zealand, South East Asia, and the Middle East. He has managed the implementation of large web-based data and model applications and his team supports data acquisition and analysis for a wide range of industries developing and operating in the world’s oceans. These sectors include conventional and renewable energies, shipping, ports, and communications.  He is also an expert in complex dataset analysis and visualization, and has authored and co-authored many technical reports and publications.Connect with Murrary on LinkedIn: https://www.linkedin.com/in/murray-burling-a527839a/———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-subsea-cables?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep3_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald Trump.In the case of Google Cloud, a power issue in one of its European regions impacted connectivity and affected several services and networking equipment. The problems disrupted connectivity into the region as well as some Partner Interconnect connections and associated routes between other Google regions.Traffic to and from GitHub.com encountered an issue when a database configuration change resulted in critical services unexpectedly losing connectivity.And when access issues during the August 12 X “Spaces” livestream were attributed to a network load-related issue, traffic behavior observed during the event suggested a different technical explanation.Tune in to learn more about these three events or use the chapters below to jump to the sections that most interest you.CHAPTERS:00:00 Intro00:47 Google Cloud Outage05:03 GitHub Outage11:26 X Spaces Insights14:16 Outage Trends: By the Numbers15:57 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-github-google-outages?utm_source=youtube&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep2_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events.Large sporting events are always logistically complex, and today that’s even more the case with digital technology permeating every part of operational and experience delivery. And due to the real-time nature of live sports, any glitch can have a big impact on fan experiences—whether they’re at the stadium or joining in from their living rooms.For the teams managing this web of digital services that brings sports content to global audiences, it’s vital to guard against potential issues, as well as quickly detect and remediate problems when they do occur. Tune in to learn more or use the chapters below to skip to the sections that are most interesting to you.CHAPTERS00:00 Intro01:50 Digital Experiences in the Sports World08:57 The In-Stadium Experience13:18 Hybrid Sports: Catching the Game From Anywhere18:38 Sports Betting & Digital Experiences23:06 The Athlete Experience29:00 Key Takeaways31:48 Get in Touch———ABOUT DAVE ANDERSONA tech industry veteran, Dave Anderson currently serves as the Head of Product Marketing and Strategy at Contentsquare. He also co-hosts "A Very Melbourne Podcast," which covers the Australian Football League and more.———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digital-experiences-sports?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep1_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a managed detection and response (MDR) service used to protect Windows endpoints from attack. Tune in to hear The Internet Report team’s insights on this CrowdStrike update and the ensuing IT outages. We’ll also dive into the separate Azure outage that occurred just hours before, as well as some other recent disruptions.———CHAPTERS:00:00 Intro00:48 CrowdStrike Sensor Update Incident05:40 Azure Outage10:47 Workday Outage12:11 Grammarly Incidents14:36 Outage Trends: By the Numbers16:57 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-crowdstrike-update-azure-outage?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep6_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company’s acquisition by Elon Musk, following the domain migration, there don’t appear to have been any significant disruptions to the X.com platform. In this week’s podcast, The Internet Report team discusses what they observed during (and after) the domain migration, and analyzes X’s performance pre- and post-acquisition. ——— CHAPTERS:00:00 Intro00:55 Performance in the Twitter Era05:13 The Sale and Post-sale Periods12:25 Domain Migration15:47 Outage Trends: By the Numbers17:34 Get in Touch ———For more insights, explore the domain migration in the ThousandEyes platform (no login required): https://avlwlcpshpfzyqsusguxxurkhgexgpxx.share.thousandeyes.com———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, and understanding your end-to-end service delivery chain.A subset of Starlink users were unable to establish a connection; some users of Schwab.com and its apps may have found themselves unable to transact or trade due to an authentication issue; and the Internet Archive and the Wayback Machine were intermittently overwhelmed by unexpected traffic floods.Tune in to learn more about what happened and why, or use the chapters below to jump to the sections that most interest you: CHAPTERS:00:00 Intro00:54 Starlink Outage07:35 Charles Schwab Outage10:20 DDoS Attack Impacts Internet Archive13:33 Outage Trends: By the Numbers16:12 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-schwab-starlink-outages?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep4_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Believe it or not, we’re already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed over the past few years. Notably, the percentage of cloud service provider (CSP) outages is still increasing—though at a more accelerated rate than seen in recent years.Tune on to learn more about this trend and other themes we’re noticing in the Internet ecosystem, as well as tips for how IT teams can respond to these evolving challenges.———CHAPTERS:00:00 Intro01:14 Cloud Incident Trends Accelerate13:56 Blending Real Usage Data With Synthetics16:35 AI & NetOps20:52 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-cloud-outages-rise-2024-trends?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep3_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is both working and not working simultaneously—or, it may simply be running slow. Some users may experience issues, while for others, everything will work just fine.In this week’s episode, The Internet Report team will explore the complexities that intermittent issues can bring by examining two recent incidents at Meta and Salesforce. They’ll also cover an automation bug at Google Cloud that caused problems for a range of customers, as well as recent Internet outage trends.Listen now or use the timestamps below to jump to the sections that most interest you:CHAPTERS00:00 Intro01:00 Meta Disruption05:07 Salesforce DNS Disruption10:08 Google Cloud Issues Impact Spotify, GitLab, and More15:09 Outage Trends: By the Numbers17:14 Get in Touch ———For more insights, check out the related Internet Report blog: https://www.thousandeyes.com/blog/internet-report-meta-salesforce-disruptions?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep2_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed understanding of every component in your service delivery chain is vital to maintain the availability and resiliency of your service. If even one component encounters challenges, the entire service can be impacted.In jsDelivr’s case, for example, the detail at issue was an expired cert, which created problems serving content and impacted many websites that rely on the CDN service.Listen now to learn more or use the timestamps below to jump to the sections that most interest you:CHAPTERS:00:00 Intro00:50 google.com Outage05:23 X Outage10:33 jsDelivr Outage15:01 Outage Trends: By the Numbers17:27 Get in Touch ———For more insights, check out the links below:- The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-x-jsdelivr-google-outages?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep1_podcast- Explore the X and google.com outages in the ThousandEyes platform (no login required): X outage: https://aitcvdgvbgkzdxlzjvazipwezvmjeljr.share.thousandeyes.comgoogle.com outage: https://azraqdwpahxlrnviylmbvpumoonabsnh.share.thousandeyes.com———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft’s update on recent subsea cable cuts and the latest global outage trends.———CHAPTERS:00:00 Intro00:57 ChatGPT Outage03:35 Revisiting West Coast of Africa Cable Cuts09:07 H&R Block Outage11:32 Sky Mobile Outage12:25 Outage on unpkg CDN14:06 PlayHQ Outage16:40 Outage Trends: By the Numbers19:33 Get in Touch ———For more insights, check out the links below:- The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-chatgpt-outage-more-news?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse34_podcast- Explore the ChatGPT outage in the ThousandEyes platform (no login required): https://akhdjionjdupmjvkqfyigkaorlxgzgir.share.thousandeyes.com- Review Microsoft’s post-incident report on the west coast of Africa cable cuts (see the entry labeled March 14, tracking ID: VT60-RPZ): https://azure.status.microsoft/en-gb/status/history/- Also watch Microsoft’s related Azure Incident Retrospective video: https://www.youtube.com/watch?v=ypU_UuwW_w8&list=PLmsFUfdnGr3xomlYbZPAYTtFdkcvbv2ye———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. Tune in to hear The Internet Report hosts discuss how IT teams can navigate major spikes in demand and give customers the best possible digital experience, whether it’s Tax Day, Black Friday, or another high-traffic period.They’ll also unpack recent outages at companies including Apple and WhatsApp, and explore why a sudden reduction in page load times may indicate functional issues rather than true improvements to the customer’s digital experience.———CHAPTERS:00:00 Intro01:11 Navigating U.S. Tax Season and Spikes in Demand06:37 Pulse Update: Outage Analysis06:40 Apple Outage: App Store, TV+, and Music13:35 WhatsApp, Other Meta Services Disrupted15:04 Square Outage17:19 Performance as a Cyber Indicator: XZ Utils20:48 Panera Bread Outage22:33 Ray AI Disruption24:13 Outage Trends: By the Numbers27:05 Get in Touch ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of. Managing this complex ecosystem can be challenging. Unexpected issues may arise from seemingly insignificant components, surprising even the largest, most technologically sophisticated organizations.For example, in recent weeks, problems at third-party providers led to outages at McDonald’s and the Department of Motor Vehicles. Tune in to the episode to hear what happened and explore other incidents from the last couple of weeks.——— CHAPTERS00:00 Intro01:09 Payment and Ordering Systems Cut Out at McDonald’s04:36 Disruptions at the DMV08:48 Cable Cut in West Africa10:16 Another Fiber Cut, but With Layered Redundancy14:12 PlayStation Network, GeForce Now Experience Issues16:21 Get in Touch ———For more insights, check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-mcdonalds-dmv-outages?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse32_podcast- Explore the Africa undersea cable cut in the ThousandEyes platform (no login required): https://alxucgibmtsxarllvvybwfagzkvvlokf.share.thousandeyes.com/———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

Over a two-day period this past week, major social media platforms—Meta’s Facebook and Instagram, LinkedIn, and Discord—all experienced disruptions. In the same timeframe, Comcast was also impacted by an outage that affected access to specific services and applications.Meta experienced issues with its log-in process, Discord navigated unexpectedly high load volumes, Comcast dealt with 100% packet loss in part of its backbone, and—the following day—LinkedIn worked its way through a backend issue.These incidents each leave valuable reminders for NetOps teams as they seek to minimize downtime and assure exceptional digital experiences.Tune in to the episode to learn more and also gain insight into the latest outage numbers and trends.——— CHAPTERS:00:00 Intro00:58 Comcast Outage05:09 Meta Outage09:38 Discord Disruption10:25 LinkedIn Outage13:22 DIRECTV Service Disruption15:25 Outage Trends: By the Numbers17:03 Get in Touch ———For more insights, check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-meta-linkedin-comcast-outages?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast- Explore the outages in the ThousandEyes platform (no login required):Comcast Outage: https://afplzaqpehynhosldcqefycfhqqcrbzh.share.thousandeyes.com LinkedIn Outage: https://anxjzezcpptrnpodjucgzzixdkldguzm.share.thousandeyes.com - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes