On this episode of the Jered Williams show, Jered and his guest Eddie Barkhurst discuss the top reasons why 95% of plumbing businesses fail. They cover the "technician trap" where business owners get stuck working in the business rather than on the business, the importance of having the right roles and systems in place as the business grows, the need to work on the business and not just in it, and the value of having a clear vision for the future. They emphasize the importance of using tools like the Wealthy Plumber's hourly rate calculator to make data-driven decisions, and encourage listeners to join the Wealthy Plumber School Group to access pre-built systems and resources to help grow their plumbing businesses.
On this episode of the Jered Williams Show, the hosts discuss strategies for effectively leading and managing a team. They emphasize the importance of setting aside dedicated "thinking time" to address problems and plan for the future. They also caution against common leadership pitfalls like making bad assumptions, ignoring reality, and letting emotions drive decisions. The hosts advocate for building clear systems, SOPs, and checklists to reduce errors and empower employees. Additionally, they stress the significance of aligning company culture and incentives with the overall business objectives. Ultimately, the discussion underscores the need for simplicity, clarity, and accountability when it comes to managing a growing team and organization.
On this episode of the Jered Williams Show, Jered and his guest Eddie discuss the marketing strategies they used to grow their pressure washing business, Dudewash, from scratch in just 8 months. They cover the importance of branding, building a strong online presence, utilizing billboards, Facebook ads, and direct mail campaigns to create brand awareness and drive customer calls. Jered also shares the challenges they faced in pricing and selling their services, as they experimented with different sales models to find the right approach for their market. The discussion highlights the complexities of transitioning a service-based business from a traditional to a more on-demand model, and the need to continuously adapt and refine the marketing and sales strategies to meet customer preferences.
On this episode of the Jered Williams Show, Jered interviews Gregg Schonhorn, a business broker who specializes in the home services industry. Greg discusses the process of selling a business, including the importance of financial data, management team, and recurring revenue. He explains how private equity firms evaluate and acquire businesses, and the differences between commercial and residential service companies. Greg also shares insights on industry trends, such as the potential impact of a company going public, and offers advice for business owners looking to prepare for a future sale.
On this episode of the Jered Williams show, Jered and Eddie discuss how to hit $1 million in revenue in your first year of business. The key steps outlined include: pricing your services correctly, implementing effective marketing strategies to drive steady leads, providing customers with options and solutions, answering the phone and following up promptly, proactively asking for reviews, and retaining customers through membership programs. The hosts emphasize the importance of delivering high-quality service, understanding your costs, and focusing on the lifetime value of each customer rather than just the initial transaction. By following this approach, the hosts believe it is entirely possible for a single-person operation to achieve $1 million in revenue in their first year.
On this episode of the Jered Williams show, Jered discusses five tactics that can help explode a plumbing business. He emphasizes the importance of pricing correctly, upselling and providing options to customers, focusing on lifetime value and customer retention, building brand awareness, and delivering an exceptional customer experience. Jered explains that many businesses don't need more leads, but rather need to learn how to make more money from the customers they already have. He provides detailed strategies and insights on each of these tactics, drawing from his own experiences in the plumbing industry. The episode is packed with practical advice for business owners looking to grow their profitability and establish a strong, loyal customer base.
On this episode of the Jered Williams show, Jered discusses how he grew his plumbing business from zero to $5 million in just two years. He shares his journey, starting with a failed partnership and struggling to make ends meet, to finally finding success by focusing on pricing his services properly, leveraging digital marketing, and hiring the right team. Jared emphasizes the importance of setting ambitious goals, being willing to take risks, and not being afraid to make mistakes along the way. He also highlights the value of turning over responsibilities to capable employees and trusting them to execute, which allowed him to scale the business rapidly. Overall, Jered's story provides valuable insights for aspiring entrepreneurs looking to build a thriving service-based business.
On this episode of the Jered Williams Show, Jered and Eddie discuss strategies for selling more jobs in 2025. They emphasize the importance of accurately pricing services based on a company's expenses and efficiency, rather than just looking at hourly rates. The hosts also highlight the value of offering customized options to customers, building trust and confidence through strong communication skills, and leveraging a professional brand to stand out in the market. Additionally, they stress the need for speed and responsiveness throughout the sales process, as well as the critical role that a company's brand and employee appearance play in creating a positive customer experience.
On this episode of the Jered Williams Show, Jered and Eddie discuss the importance of aligning incentives and holding employees accountable in a service business. They share their experiences with trying different commission structures and performance tracking systems at their previous company, Prospector, and how implementing a clear scorecard system with key performance indicators and performance indicators helped drive significant revenue growth by motivating their team. The conversation highlights the challenges of managing people and the need to create a company culture where employees are empowered to succeed and contribute to the overall goals of the business.
In this episode of the Jered Williams show, Jered and his guest Eddie Barkers discuss the importance of understanding one's role as either a visionary or an integrator in a business. They share their experiences working together at Prospector, where Jered's visionary ideas and Eddie's integrator skills complemented each other perfectly. The conversation also touches on the challenges of implementing change, the benefits of a commission-based pay structure, and the value of keeping personal expenses low to allow for business growth. Overall, the episode highlights the significance of finding the right partner to balance out one's strengths and weaknesses, as well as the importance of reading the book "Rocket Fuel" to gain a deeper understanding of these complementary roles.
On this episode of the Jered Williams show, Jared sits down with his former general manager Eddie Barkhurst to discuss their experiences building and leading the Prospector HVAC company. They delve into the challenges they faced in establishing a positive company culture, how Eddie stepped up to take on a leadership role despite lacking prior experience, and the importance of clear communication and setting expectations for employees. The conversation also touches on the dynamics of marriage and family life, and how a man's ability to provide and lead at home can impact his success in business. Overall, the podcast highlights the critical role of effective management and personal discipline in growing a thriving organization.
On this episode of the Jered Williams Show, Drake Robert, the owner of Revival Marine Care, a boat detailing company in Pensacola, Florida, was interviewed. Drake shared his journey into the boat detailing industry, starting from his early days working for an auto detailing business to eventually launching his own company. He discussed the challenges he faced, such as employee management and burnout, and how he overcame them by implementing better business practices and systems. Drake also talked about the growth of his company, which now includes a successful product line, and his plans to expand the detailing business while focusing more on the product line. The conversation also touched on Drake's marketing strategies, including the use of social media and educational content, as well as the unique aspects of the boat detailing industry compared to other service-based businesses.
On this episode of the Jared Williams Show, Jared and his brother Tyler discuss the importance of marketing and branding for a new plumbing business. They cover the essential steps to set up a strong digital presence, the value of networking and community involvement, and the challenges of navigating lead generation platforms versus building brand awareness. The conversation also delves into the significance of pricing, problem-solving skills, and maintaining a positive mindset as a business owner, emphasizing that the key to successful marketing lies in providing an exceptional customer experience.
On this episode of The Jered Williams Show, Jered sits down with Patrick Fee, a plumber who co-founded a successful plumbing company that grew from zero to $7 million in revenue in just 11 months. Patrick shares his background, from starting out as a young plumber to eventually becoming a skilled manager and leader in the industry. He discusses the challenges of starting his own business with his sales-focused partner, the importance of time management and delegating tasks, and the strategies they used to rapidly scale their company through aggressive marketing and a unique sales and operations model. Patrick provides insights into the plumbing industry, the power of data and analytics, and the role of technology and automation in driving growth and efficiency.
In this episode of The Jered Williams Show, Jered talks with Murphy Nadald, founder of ReferPro, a referral software built for home service businesses. Murphy shares how his experience running a cleaning company exposed the need for better referral tracking, which led to creating ReferPro. They discuss how referrals often outperform ads in cost and conversion, and how the platform helps automate and track customer, employee, and affiliate referrals. From integrating with CRMs to creative ways of using QR codes and social media, this episode breaks down how to turn word-of-mouth into a scalable system.
On this episode of the Jered Williams Show, Jered sits down with entrepreneur Chaz Wolfe, the founder of Gathering the Kings, a mastermind community for high-performing business owners. Chaz shares his journey of launching and growing multiple businesses, including a construction company, a real estate portfolio, and a franchise of Edible Arrangements. The two discuss the challenges of balancing multiple ventures, the value of mentorship, and the importance of surrounding yourself with the right people.
On this episode of The Jered Williams Show, Jered sits down with Nate Santos, owner of Santos Bros Plumbing in Paso Robles, California. Nate shares his journey from reluctantly joining his uncle’s plumbing company to launching his own with his brother, building a brand that stands out with cowboy hats, overalls, and next-level customer service. They dive into hiring struggles, pricing confidence, and the value of character over experience. Nate also talks about his passion for horses, mariachi shows on horseback, and how plumbing funds his dream lifestyle. It’s a raw, honest, and a fresh look at what it takes to grow a service business in a small town.
In this episode of The Jered Williams Show, Jered sits down with Sarah Delnay, cofounder of Mountaineer and Plumbline. Sarah shares the real story behind building Mountaineer with her husband Matt, who was featured on the show the week before. She talks about how they launched Plumbline in 2021 after discovering a major need in the market while growing their first business.
On this episode of the Jared Williams Show, guest Matt Delnay shares his impactful journey building and selling Mountaineer Plumbing. He dives into the rapid three-year growth of his Michigan-based plumbing company, highlighting the crucial shift from relying on new construction to focusing on profitable service work, the power of strategic branding and deep community involvement, and the often-overlooked importance of prioritizing profit and healthy cash flow over vanity metrics like revenue or the number of trucks. Matt offers candid insights on the challenges of managing people, the necessity of strong character in leadership, and the real-world financial lessons learned through experience, including navigating debt and avoiding common pitfalls like spending solely for tax write-offs. The conversation also touches on the personal aspects of entrepreneurship, the role of his wife Sarah's support, and their subsequent ventures like the answering service PlumbLine and the Dudewash business, providing a raw and practical look at success in the trades.
In this episode of The Jared Williams Show, Jared talks with David Reap, a journeyman plumber who started his career by chance after a simple job offer at age 18. David shares his journey from working retail in New York to commuting three hours daily for plumbing work in Connecticut while completing his apprenticeship. He discusses the challenges of licensing in Connecticut, the strict requirements for obtaining a journeyman and master plumber license, and the differences in regulations between states like Connecticut and Alaska. Despite the tough commute and demanding training, David's persistence paid off as he eventually secured stable, local work and continued to advance in the trade.
Chase Roehm
I'm a Local plumber, but I've only been in for 8 years now. I'm not even through the first episode, and it is insane how much I can already relate...